






Dundoran is a thirty-one bedroom care home in Birkenhead, owned by Newbloom Healthcare.
The team works hard to provide a safe and secure environment, making sure to meet the individual needs of service users, enabling them to maintain independence and dignity.
The bedrooms are well-furnished and tastefully decorated, and they work closely with their service users to make their room feel more like home, and encourage them to bring personal belongings, furnishings...
Care Provided by Dundoran
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please get in touch with our team for an individualised price based on care requirements
The price(s) shown are provided by the care home. Contact Dundoran for full pricing details and T&Cs.
Contact Dundoran to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Newbloom Healthcare
- Private Owned
Person in charge
- Lindsey Crone (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (39)
- Single Rooms with ensuite Wet Room (19)
Dundoran Reviews (52)
Dundoran has a Review Score of 9.5 (9.502) out of 10, based on 12 reviews in the last 2 years.
Over all time Dundoran has 52 reviews.
My husband was in Dundoran Nursing Home from August 2021 until his death in May 2023. I was very happy with the care he received there and always felt welcome whenever I visited. I always received the relevant information, by phone or email when things were happening in the home or when my husband's condition changed. The staff, both in the office and the carers, were always extremely helpful and caring, and I would like to thank them for all they did for my husband and me at such a difficult time in our lives.
Many thanks for your kind comments and taking the time to write a review. We are glad we could help at a difficult time and provide the care your husband needed. Our staff do take a very caring and professional approach when caring for the residents and providing support to their families so this is really valuable to hear.
Please do not allow yourself to be swayed by the recent damning CQC report, which was widely covered in the local press. I believe it is entirely unfair and woefully inaccurate. Sadly this report does damage to a decent family-run business (which is already struggling even to balance the books, I believe) and causes great distress to the wonderful carers working there and also the families of the residents.
Many thanks for taking the time to write a review and we are so pleased that you are having such a wonderful experience at Dundoran. We are confident that on reinspection the reports will be far more positive and reflective of the experiences you and other stakeholders are enjoying and will portray...
Nice and friendly staff, always happy to give a welcome to all who visit residents, who are well cared for in all aspects, such as helping in all activities whether games or days out. The staff also make a point of giving any advice or update on residents' needs.
Thank you for your lovely comments. Our staff take great pride in all the care and support they provide so the feedback is really appreciated.
The home made our family very welcome and we were always involved every step of the way. Activities provided were amazing.
Thank you for your lovely review, it's always good to have positive feedback. We're so glad your mum had the care she needed and you and your family felt supported too. Our staff really appreciate your comments as they do try to provide the best care.
We wanted to thank the extraordinary staff for looking after our dad for the last few months when he’s been in and out of isolation with covid. You are an extraordinary care home. And the people who work there are absolutely lovely led by management who are always so kind and helpful and nothing is ever too much bother. Every time we ring - everyone knows how Dad is and we are kept in touch with every development. We feel so lucky to have found this amazing care home. Thank you from my sister and from me.
Thank you for your lovely comments. We take great pride in the care we provide so it's really appreciated to hear the staff are providing all the care your dad needs and you feel reassured at all times.
My mother, at 98, now needs professional care which cannot be supplied at home any longer. It is a great relief to see how well she is at Dundoran after a lengthy stay in hospital. The staff always speak well of her and she says she’s happy there when I visit. All the staff are welcoming and always willing to make time for me if needed. Even though they are all really busy and I would like to just say a very big thank you for that and all you do for Mum. Couldn’t ask for more in a care home.
Thank you for your lovely feedback. We are so glad your mum is happy and getting all the care she needs. Our staff do take pride in all they do so it was really valued to hear this.
I am very pleased with the way he is being looked after. He needs full care now and the staff are caring, tolerant and approachable, always welcoming when we visit and available to discuss situations, medical and personal, as required. My husband's moods vary a lot but I am confident that he will always be dealt with in a professional and caring manner. Thank you all.
Thank you for your kind feedback. We do take pride in providing the best care so it is really valued to hear your husband is getting all the care and support he needs and you have the reassurance too.
The manager and the staff at Dundoran treated Dad and us with the utmost care and respect and we were made to feel welcome at all times (even when I was being neurotic because of past experience, they put us at ease!).
The level of care our dad received was exceptional, Dad's level of consciousness during the final days was minimal but in all interactions, Dad was spoken to, explaining what they were doing for him so nothing was a surprise and the genuine caring nature of the staff shines through, from the management and nursing team to the catering and domestic staff.
During the final few days of our dad's life, we were with him 24/7 and we were looked after so well too, emotionally and physically.
I would have no hesitation in recommending Dundoran to anyone whose relative needed care. They were just brilliant.
Thank you so much for your kind feedback and recommendation of us. It was really valued to hear how well your dad was treated by the staff as we know how much they care and interact with their residents.
He loves the staff; I can tell from how they are together. I have real peace of mind that he is safe, happy and well cared for.
Thank you so much for your lovely feedback. Our staff do try to provide the best care, and we take pride in all they do. We're so glad they were there to help your dad when he was unwell and provide the care he needed. It was very valued to hear how happy he is there.
Excellent care from staff, extremely accommodating - would highly recommend. My dad is really comfortable here and loves the place. The building is beautiful and very well looked after also. All of the residents are given close, individual care to their own needs and are looked after really well.
The manager and the staff have been absolutely wonderful in caring for my friend. They go the extra mile and are very caring and thoughtful. I would have no hesitation in recommending this care home, it feels like home from home.
It is such a relief to have such excellent care provided by Dundoran Care Home. These people aren’t just trained in care, they genuinely do care about residents and it shows in everything they do. From the welcome card on the day my dad arrived to goal setting, meeting all of his needs in a dignified and kind manner, we could not ask for more. The manager, in particular, has gone above and beyond to ensure everyone is safe, happy and in the most beautiful space possible. The cleanliness standards are impeccable, all Covid guidelines are met and exceeded in a comfortable and respectful way. Huge thank you to all at Dundoran for helping my dad feel like my dad again!
Staff are professional and caring thank you. Lots of Mums clothes have gone missing now over several weeks.
Dundoran care home provides a warm, friendly atmosphere for all residents. It is very homely and the staff are wonderful. They are kind, caring staff who put the needs of the residents first which is great to see. I would recommend this home to others in the same position as my husband and myself.
Mum is very happy here.
Staff are polite and do what they can for everyone. We always get a lovely cup of tea.
We would highly recommend Dundoran if you are looking for somewhere where you want your family member to live.
I'm 101 years old and love where I am. I wouldn't move for any tea in China. I request to stay in my room which is decorated lovely and homely and I love to watch my tele. The view is excellent of the garden. The nurses are very good and always come to check on me. All the staff come in and speak to me.
The service this home has provided to my brother is excellent. He has come on so much and is back to his happy self. My whole family is overwhelmed by all the lovely, caring staff and all that they have done for him and my family.
The caring staff are kind and friendly. My sister-in-law has warmed to them, which helps us all cope, knowing she is happy and content there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 June 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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