Dundoran

My husband was in Dundoran Nursing Home from August 2021 until his death in May 2023. I was very happy with the care he received there and always felt welcome whenever I visited. I always received the relevant information, by phone or email when things were happening in the home or when my husband's condition changed. The staff, both in the office and the carers, were always extremely helpful and caring, and I would like to thank them for all they did for my husband and me at such a difficult time in our lives.

Please do not allow yourself to be swayed by the recent damning CQC report, which was widely covered in the local press. I believe it is entirely unfair and woefully inaccurate. Sadly this report does damage to a decent family-run business (which is already struggling even to balance the books, I believe) and causes great distress to the wonderful carers working there and also the families of the residents.

Nice and friendly staff, always happy to give a welcome to all who visit residents, who are well cared for in all aspects, such as helping in all activities whether games or days out. The staff also make a point of giving any advice or update on residents' needs.

The home made our family very welcome and we were always involved every step of the way. Activities provided were amazing.

We wanted to thank the extraordinary staff for looking after our dad for the last few months when he’s been in and out of isolation with covid. You are an extraordinary care home. And the people who work there are absolutely lovely led by management who are always so kind and helpful and nothing is ever too much bother. Every time we ring - everyone knows how Dad is and we are kept in touch with every development. We feel so lucky to have found this amazing care home. Thank you from my sister and from me.

My mother, at 98, now needs professional care which cannot be supplied at home any longer. It is a great relief to see how well she is at Dundoran after a lengthy stay in hospital. The staff always speak well of her and she says she’s happy there when I visit. All the staff are welcoming and always willing to make time for me if needed. Even though they are all really busy and I would like to just say a very big thank you for that and all you do for Mum. Couldn’t ask for more in a care home.

I am very pleased with the way he is being looked after. He needs full care now and the staff are caring, tolerant and approachable, always welcoming when we visit and available to discuss situations, medical and personal, as required. My husband's moods vary a lot but I am confident that he will always be dealt with in a professional and caring manner. Thank you all.

I would have no hesitation in recommending Dundoran to anyone whose relative needed care. They were just brilliant.

He loves the staff; I can tell from how they are together. I have real peace of mind that he is safe, happy and well cared for.

Excellent care from staff, extremely accommodating - would highly recommend. My dad is really comfortable here and loves the place. The building is beautiful and very well looked after also. All of the residents are given close, individual care to their own needs and are looked after really well.

The manager and the staff have been absolutely wonderful in caring for my friend. They go the extra mile and are very caring and thoughtful. I would have no hesitation in recommending this care home, it feels like home from home.

It is such a relief to have such excellent care provided by Dundoran Care Home. These people aren’t just trained in care, they genuinely do care about residents and it shows in everything they do. From the welcome card on the day my dad arrived to goal setting, meeting all of his needs in a dignified and kind manner, we could not ask for more. The manager, in particular, has gone above and beyond to ensure everyone is safe, happy and in the most beautiful space possible. The cleanliness standards are impeccable, all Covid guidelines are met and exceeded in a comfortable and respectful way. Huge thank you to all at Dundoran for helping my dad feel like my dad again!

Staff are professional and caring thank you. Lots of Mums clothes have gone missing now over several weeks.

Dundoran care home provides a warm, friendly atmosphere for all residents. It is very homely and the staff are wonderful. They are kind, caring staff who put the needs of the residents first which is great to see. I would recommend this home to others in the same position as my husband and myself.

Mum is very happy here.

Staff are polite and do what they can for everyone. We always get a lovely cup of tea.

We would highly recommend Dundoran if you are looking for somewhere where you want your family member to live.

I'm 101 years old and love where I am. I wouldn't move for any tea in China. I request to stay in my room which is decorated lovely and homely and I love to watch my tele. The view is excellent of the garden. The nurses are very good and always come to check on me. All the staff come in and speak to me.

The service this home has provided to my brother is excellent. He has come on so much and is back to his happy self. My whole family is overwhelmed by all the lovely, caring staff and all that they have done for him and my family.

The caring staff are kind and friendly. My sister-in-law has warmed to them, which helps us all cope, knowing she is happy and content there.