Nazareth House - Prenton, Prenton, Merseyside
Nazareth House - Prenton, Prenton, Merseyside
Nazareth House - Prenton, Prenton, Merseyside

Nazareth House, Prenton, offers a team of dedicated care givers to assist up to fifty residents in the pursuit of a daily lifestyle in which they feel secure and respected, with any challenges they face physically or mentally also safeguarded.

Part of a voluntary charity, Nazareth House welcomes individuals who feel passionate that elderly people deserve the best care, as well as being able to help in any spiritual support that occupants hope to achieve.

The Sisters of Nazareth have developed an expansive portfolio of care services around the UK that are well-respected in the communities they operate and achieve impressive inspection ratings.

Group: Nazareth Care Charitable Trust

Person in charge: Steve Wright (General Manager)

Local Authority / Social Services: Wirral Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Old Age

Admission Information: Over 65 years. Ages 60+.

Single Rooms: 49

Shared Rooms: 1

Rooms with ensuite WC: 46

Weekly Charges Guide: Personal Care Single £561 – £700 (These prices are only a guideline, please contact Nazareth House - Prenton to find out the exact price for your requirements.) Nursing Care Single £737 – £850 (These prices are only a guideline, please contact Nazareth House - Prenton to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Nazareth House - Prenton: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.5 Nazareth House - Prenton has a Review Score of 6.5 (6.461)

The Review Score of 6.5 (maximum of 10) for Nazareth House - Prenton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Nazareth House - Prenton in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.3 out of 5 from 6 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.167 for Nazareth House - Prenton is calculated as follows: ( (24 Excellents x 5) + (36 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 72 Ratings = 4.167

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.294 Points relating to the number of positive Reviews for Nazareth House - Prenton is based on 6 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 6 Reviews ÷ 10.2 Target = 0.588 , then divided by 2 = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nazareth House - Prenton?

  • Extremely LIKELY
    4
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nazareth House - Prenton

  • Resident / Service User
    2
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

I like being in the home, they have plenty of entertainment. The girls are lovely, I am very happy here. We have plenty of friends. We have a party for our birthday, and we have a drink of sherry when we have a party.

How likely would you be to recommend Nazareth House - Prenton? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Steve Wright, General Manager at Nazareth House - Prenton responded to this review on 06 Jun 2016:

So nice to see you having so much fun!!

We rang the bell, didn't have to wait long for door to be opened. Noticed coffee and very pretty cups and saucers for visitors to have a drink - fresh coffee made for us - a very nice touch. Flowers (fresh) on tables, and a budgie in the lounge upstairs. Staff as always very helpful and treating residents kindly. We took 2 residents out into the garden in wheelchairs to enjoy the sun. We spoke to the new manager on our way out to say how much these new touches improved the house, small beginnings but more to follow I think.

How likely would you be to recommend Nazareth House - Prenton? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Require more staff to ensure residents are out of bed at a reasonable hour.

How likely would you be to recommend Nazareth House - Prenton? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My grandmother is 98 years old and is new to the care home. She was very warmly welcomed by all the staff on her arrival. Many remembered her from two previous respite visits. All staff have gone out of their way to learn her likes and dislikes, and to ensure that she is as comfortable as possible. Although she prefers to stay in her room, she is always invited to join in with the various activities on offer. She has enjoyed all the 'sing-a-longs', especially celebrating the queens 90th birthday. Also, she loves the regular hand massages.

How likely would you be to recommend Nazareth House - Prenton? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Steve Wright, General Manager at Nazareth House - Prenton responded to this review on 25 May 2016:

Thank you for your kind words. We always endeavour to ensure that our core values are demonstrated consistently.

I think the home is very good. Food is excellent. My room is very comfortable and clean. The entertainment is very good. We have a lot of parties and celebrations. We have a cake and celebrate our birthdays.

How likely would you be to recommend Nazareth House - Prenton? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Steve Wright, General Manager at Nazareth House - Prenton responded to this review on 25 May 2016:

Thanks Frances I'm sure our Activity Team will be absolutely delighted with that. As ever, if you have any suggestions as to other activities you would like to see, then please let us know.

Mother has lived here for a few years and has been very content. Though mentally impaired she seems happy in herself and certainly eats well. The carers seem fond of her and do a lot for her treating her with love and great dignity.

How likely would you be to recommend Nazareth House - Prenton? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Steve Wright, General Manager at Nazareth House - Prenton responded to this review on 11 May 2016:

We much appreciate your continuing support and if you want to discuss anything further please let me know.

Submit a Review for Nazareth House - Prenton

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Nazareth House - Prenton

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Nazareth House - Prenton