Nazareth House - Birkenhead

Manor Hill, Prenton CH43 1UG
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9.8 54 Reviews
  • Nazareth House - Birkenhead, Prenton
Nazareth House, Birkenhead, offers a team of dedicated staff to assist up to fifty seven residents in the pursuit of a daily lifestyle in which they feel secure and respected, with any challenges they face physically or mentally also safeguarded.

Part of a voluntary charity, Nazareth House welcomes individuals who feel passionate that elderly people deserve the best care, as well as being able to help in any spiritual support that occupants hope to achieve.

The Sisters of Nazareth have developed an expansive portfolio of care services around the UK that are well-respected in the communities they operate and achieve impressive inspection ratings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sherrel Sacker (General Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65 years
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (24)

Visiting

  • Visiting is open at Nazareth House, however meals times are protected

Parking

  • Onsite parking available

Nazareth House - Birkenhead Reviews (54)

9.8

Nazareth House - Birkenhead has a Review Score of 9.8 (9.846) out of 10, based on 21 reviews in the last 2 years.
Over all time Nazareth House - Birkenhead has 54 reviews.

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Reviewer Connection to Nazareth House - Birkenhead
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Review from P L (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum spent her last 11 days in Nazareth House and I can't express how kind, compassionate and respectful they were to My Mum and all the family
Nothing was too much trouble and they were so kind after Mums passing.We highly recommend Nazareth House to anyone needing any type of care for their loved
one.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review we are so pleased you were happy with the care and support you have received at Nazareth House

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Review from P L (Sister of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with my sisters treatment and all staff pleasant and very helpful.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for the kind review and that you are happy with the service we provide

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Review from Roisin L (Niece of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt is well cared for. She is happy and settled. The food is well-balanced and varied. The entertainment and involvement with my aunt is very good. As next of kin, the staff do contact me if she is unwell and inform me of any changes to her care.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review of our home and that you are happy with the service you receive.

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Review from S J (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just had two weeks respite care and it has been a joyful experience to watch her enjoying every moment.The care and support she received is second to none all the staff are just wonderful and nothing is too much trouble.Mum didn't want to go any first as she felt she wouldn't fit in but
within a day the difference in her was incredible she was socialising ,joking ,singing,joining in with everyone it was a joy to see her so happy and content.Their are not enough words to express what a wonderful job this care home does it's amazing I would 100% recommend this home to anyone considering care for their loved ones .Thank you Nazareth House from the bottom of my heart
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, I am so pleased that your experience was a positive one, the staff team work hard to make our house a home, your mum fully embraced daily activities and entertainment, and the change in her was visible. You are both now part of our Nazareth family if you need our services again please do not hesitate to contact us we would all love to see you both again

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Review from S T (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Attending to my parents' family home after the recent passing of my dear mum, it has taken until now to write a review of the marvellous nursing care she received throughout the last 5 months of her life in the safe and caring hands of all the staff at Nazareth House, Birkenhead.
It is not a decision
to make lightly when accepting that a family member will be safer in full time residential care. A recent diagnosis of late onset Dementia, with a rapid deterioration in all aspects of my mum's health meant that remaining in the family home (albeit with support from a care agency in the absence of family who all live over 100 miles away) was unsustainable and unsafe.
Mum entered Nazareth House in August, settling into a lovely airy room with furnishings from home and weekly family visits. The staff cared for her every need. I was consulted and kept informed daily over the phone in between visits. She received the best possible care, aware of her surroundings until dementia really took a grip.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your very kind review, our team takes pride in the service we deliver here, it makes us all feel like we have achieved what we set out to do when we receive a review from the families of those we have supported, we hope you felt that warm arm around you, which we hope helped make a difficult time more bearable, you will always be part of our Nazareth family.

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Review from Jude B (Sister of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear sister lived at Nazareth House for 13 months and went to God in May.
The care and compassion that she experienced was just exemplary, she was looked after in every way as if she was one of their own family and the respectful kindness of every single person who cared for her was outstanding.
Nazareth House isn't just a care home, it's more like an extended family home where every person is respected and loved.
We will be forever grateful that we found such a wonderful home for our sisters last months and cannot recommend highly enough the commitment of everyone there to making sure that the residents feel loved, cared for and respected.
As a family we were welcomed so that it was a home from home for both my sister and our family.
Thank you to all.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your very kind review, our team is overwhelmed by your kind words, we are all committed to making Nazareth House a warm and comfortable safe space full of love and it warms my heart to know you felt that is what we deliver, Your Sister was much loved here by the whole team and we express our sincere condolences to you and your family. We will miss your visits

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Review from D M (Sister-in-law of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my sister-in-law at Nazareth House Care Home, Birkenhead is just amazing. If she could not be cared for at home, this is as near to home as you could wish for. The staff are so welcoming. They treat residents as family. I have been involved for five years and have no complaints and
would recommend Nazareth House, Birkenhead.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, its good to know that you are happy with our service it is a please to have you involved, we appreciate your support.

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Review from S M (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so caring, not only to my dad but to our family. Every member of staff was attentive, they looked after all of us. They were so thoughtful. I couldn't have asked for anything more. They genuinely care.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for taking the time to write this kind review. We try hard as a team to provide holistic care and to support those close to everyone in our care, I hope you feel we achieved that here and that all your memories of our home and your experience has been positive ones.

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Review from Helen A (Friend of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I brought my elderly friend for a 2-week rest after she experienced some health issues. We were both treated well on arrival and shown all the facilities and her room. My friend has been suffering with some anxiety and depression and had lost her appetite. After a few days I noticed an improvement in
her mood and staff reported that she was eating well. All staff knew her name and she reported that everyone was so kind to her and treated her with dignity. Each time I visit there is an offer of a drink ( and biscuit). My friend loves going to mass each day and likes all the afternoon activities that are available. There is always someone to discuss her progress either face to face or on the phone - nothing is too much trouble.
My friend has felt so at home that she has decided to stay long term and all her friends are delighted as they feel she is so well looked after at Nazareth House.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, we are happy your experience has been a positive one.

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Review from D B (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looking for a care home for a loved one is a stressful time. However, once we found Nazareth House, we knew that we had found the right home for our dad. From the initial look round with the general manager, to our regular visits to see our dad, all the staff are very welcoming and caring. Our dad has
settled well into Nazareth House. He is beginning to join in with the activities programme on offer and enjoys the nutritious meals provided. We are very grateful to the hard-working staff for taking great care of our dad and we wouldn't hesitate to recommend Nazareth House.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, we are pleased your experience has been such a positive one, as it is so important to us to make you all feel as comfortable as we can, choosing a care home for someone you love can be so difficult and we that in some small way, we have made this an easier process for you.

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Review from J S (Friend of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As usual - all friendly, caring staff. Excellent facilities. Very happy with the support and kindness.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your positive feedback. We are so glad that you are happy with the service here at Nazareth House.

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Review from S S (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad felt very welcomed and cared for at Nazareth House. Staff clearly see their role as a vocation rather than just a job. They helped family rest assured at the fantastic care Dad received. Can't recommend Nazareth House more highly. Superb.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, it is reassuring to hear that how we feel about our roles, is clearly identifiable to everyone who is part of the Nazareth family it means so much to us all.

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Review from Elizabeth A (Daughter of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I are deeply grateful for the wonderful care our mother received at Nazareth House during the last months of her life. The love and care of all the staff was exceptional at all times and this gave Mum a very dignified and peaceful time as he life came to an end. All the stff showed such
care to my brother and me too which was so appreciated at a very sad time in our lives. We will always be grateful for you loving care. Huge thanks.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Firstly, thank you so much for your kind review, it means so much to know that you have had such a positive experience. We are driven to provide support that is holistic and your review is confirmation that we are achieving our aim. Your mum will be missed greatly, she was a wonderful lady.

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Review from John E (Son of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nazareth House is a wonderful, caring, warm place with the most wonderful kind team of people. I cannot speak highly enough of them. From my mum’s arrival in October, for what was potentially going to be just a temporary respite stay, through to the peaceful end to her life after about 6 months in
Nazareth House, she was cared for in the truest sense of that word. Far more than just being looked after, she was surrounded by love, warmth and compassion for her as an individual. Helping her get to Mass in the Chapel when she was able meant a great deal to her. What’s more, we as a family always felt welcomed at Nazareth House. Little touches like knowing our names, coming and talking to us about how Mum is, bringing another chair and offering us a cup of tea – they may seem small, but make a world of difference when visiting regularly, especially towards the end of life.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review, it is heartwarming to know that the little things that we try to do mean so much to you all, it confirms that what do is valued and therefore drives us to continual improvement. Your mum will be missed here, she was an important part of the Nazareth House Family and much loved.

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Review from Paula F (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family are really pleased with the choice of Nazareth House Birkenhead for the care of our Mum. We couldn't ask for better. The staff are all very caring and kind. The food is good and the home is very clean. There is always something going on for the residents to enjoy.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review it means a lot to know you are happy with the service we provide, Nazareth House is a family which you are all part of and hope you feel that when you visit.

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Review from Julie C (Daughter of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you're looking at reviews for nursing homes then it is probably because someone you love needs care. This happened quite quickly for Mum, as it does for many. With the best will in the world, it is just impossible to stay at home. Nazareth House was a brilliant next step for Mum. I felt such a sense
of relief when the staff came to see her at home and said that they could help her. Her room at Nazareth House was beautiful; clean, bright and well-equipped (as is the whole home).
Speaking as someone in healthcare, I was extremely happy with all of the care and attention that Mum had. Communication was excellent; everyone was friendly and approachable. I do mean everyone: so many people went 'above and beyond'. Whatever Mum wanted was provided. There was so much more to her stay than that, though. They really saw her as a whole person. She was loved. She was so happy to go to Mass and speak to people daily. It is truly a place to be happy and create memories. Thank you.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for taking the time to write this kind review, we try hard as a team to provide holistic care and to support those close to everyone in our care, I hope you feel we achieved that here and that all your memories are positive ones. Your Mum was a much-loved member of the Nazareth House family and is missed here at our home.

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Review from Katie A (Daughter of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nazareth House staff looked after my dad very well. They were excellent in their nursing/caring skills and their attitude - they were friendly and approachable; whatever we needed for Dad they provided; we couldn’t have asked for better care. The home itself is clean and bright.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review, we are grateful for your feedback and hope we made what can be a very difficult time more manageable for all of you.

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Review from Claire H (Daughter of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our very first interaction with staff as a family we were supremely confident that our mum was in the absolute best place. All facilities communication and procedures are exceptional as you would expect for your loved one. But there is much more to Nazareth House, the attendance at daily mass was
so important to Mum and something that she had missed. Staff knowing this about Mum and facilitating this time for prayer is just one example of the exceptional level of care we experienced during Mum's short stay. We had our mum back for those few precious weeks. We were all made to feel as part of the Nazareth House family, always welcomed, offered refreshments and involved in conversations that showed just how well staff knew Mum.
Due to distance my visits were long. I was always welcomed and never once made to feel in the way. I really felt that I was visiting Mum at her home.
She was so happy with the spiritual pastoral and social aspects, she viewed Nazareth House as her home and we are all so grateful for this.
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Review from H A (Daughter of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since the new manager has arrived I have noticed a great improvement. The home has a much more warm and welcoming feel to it. The staff (most of them) treat the residents with love and respect and their welfare is very well supported. I am very happy that my mum is there and very happy with the care
she receives.
Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review your feedback is very important to us all.

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Review from Barry F (Son of Resident) published on 7 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I certainly would recommend Nazareth House to anyone, in the time my mother has been a resident (16 months) she has been treated with respect and has been cared for excellently at all times. I always get offered tea or coffee on arrival which is four or five times a week.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Nazareth House - Birkenhead is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Nazareth House - Birkenhead is calculated as follows: ( (209 Excellents x 5) + (38 Goods x 4) ) ÷ 247 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nazareth House - Birkenhead is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Nazareth House - Birkenhead

What types of Care is Nazareth House - Birkenhead registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nazareth House - Birkenhead have?

There are 57 Single Rooms.

What are the Facilities & Services at Nazareth House - Birkenhead?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nazareth House - Birkenhead to the centre of Prenton?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nazareth House - Birkenhead to verify any information. View our terms and conditions. Nazareth House - Birkenhead has an Enhanced Service - more info.