Oxton Grange Care Home

51/53 Bidston Road, Oxton, Prenton CH43 6UJ
Review Us
8.8 37 Reviews
  • Oxton Grange Care Home, Prenton
Oxton Grange is a Birkenhead care facility with the skills and technology to take on both short-term nursing and long-term residential care requirements.

Up to sixty-one residents can appreciate being located on a site purposely set aside for this care development, that has been comfortably furnished with a pleasant social atmosphere and day-to-day life in mind.

An in-house activity programme brings a great deal of interest and excitement to service users' day-to-day lives, as do many outings and entertainments.
Show Oxton Grange Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rachel McCormick (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • There is private parking on site.

Oxton Grange Care Home Reviews (37)

8.8

Oxton Grange Care Home has a Review Score of 8.8 (8.784) out of 10, based on 5 reviews in the last 2 years.
Over all time Oxton Grange Care Home has 37 reviews.

Overall Experience
  • 29
  • 8
  • 0
  • 0
  • 0
Date Published
  • 37
  • 3
  • 4
  • 5
  • 32
Reviewer Connection to Oxton Grange Care Home
  • 16
  • 7
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 37, showing 1-20
Review from M T (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent staff who really care about the residents -I know that our relative is well looked after and safe
The activities are well planned encouraging residents and families to get involved
Any issues are resolved immediately
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C M (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Oxton Grange since July 24. The staff have been exceptional. They are kind compassionate and responsive.
They have a holistic approach to mums care and are supportive to the whole family. It means a lot to us and we appreciate them all
The management team are excellent and a credit
to springcare.
We couldn't be happier with it
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher O (Son of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly helpful and respectful. mum is always kept safe and her privacy and dignity are always maintained to a high standard, The activities keep mum entertained and she especially likes it when the school children come to sing. The home have an excellent activities programme.
Mum enjoys
the food and tells me the staff are very nice to her,, I feel I can approach the office and speak to the manager/assistant manager in confidence and know they will help me with any thing I need without any judgement
Reply from Macie Cox, Marketing Executive at Oxton Grange Care Home

Thank you so much for taking the time to write such kind words, we all really appreciate it here at Oxton Grange and we are so grateful for your continued support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet P (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Oxton Grange Care Home, Wirral from June 2022 until December 2024.
Right from the start I knew I had chosen the best care home! The atmosphere when walking through the door to look around, was warm and welcoming.
The whole Oxton Grange team, no matter what their role,
all played their part in providing first class attention and consideration.
But it was the love, compassion and dedicated care shown to my mum at the end of her life that really blew me away. It was quite exceptional.
In addition, at that extremely difficult family time, the support given to me personally, and to my elderly father, was truly wonderful. I was humbled by their genuine kindness.
Reply from Macie Cox, Marketing Executive at Oxton Grange Care Home

Thank you so much for your beautiful words, we really appreciate you taking the time to leave a review. Mum is missed hugely and you and your family will always be part of our Oxton Grange family. We thank you so much for your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J N (Daughter of Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived at Oxton Grange since February 2024. She is always telling me that the staff are wonderful and that she is treated like a queen. From my experience visiting her most days, I have found the staff to be extremely kind and caring and very helpful to us. It's a really lovely place.
Reply from Macie Cox, Marketing Executive at Oxton Grange Care Home

Thank you so much for your lovely review, we really appreciate it here at Oxton Grange. We are so pleased that Mum loves living with us, she is a valued member of the family!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane B (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oxton Grange is a lovely, clean home with the loveliest staff. A safe and happy place to be. The staff go above and beyond with their thoughtfulness, kindness and care to all the residents. Everywhere is clean, the food is good, and the facilities are good too. A beautifully kept garden means sitting
out on a nice is an absolute pleasure. My mum is happy and settled, and I am happy that she has the best possible care. Thank you all at Oxton Grange.
Reply from Macie Cox, Marketing Executive at Oxton Grange Care Home

Thank you so much for taking the time to write such a lovely review about Oxton Grange; we all really appreciate it here! We are so proud of our staff for everything that they do, and we are so happy that you have recognised this!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley R (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were lucky enough to be invited to the practice garden party at Oxton Grange in readiness for the home fully reopening, hopefully, at the end of June. What a lovely afternoon it was. Admittedly we were blessed with the weather, but the event was so well organised. Each family was in their own social
bubble, so all felt very safe. The staff are just so caring and attentive to both residents and their families. It was a lovely afternoon. So looking forward to the full reopening. Thank you to the manager and team for such a wonderful job.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Liz H (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Oxton Grange for 18-months and is being very well cared for. Staff have tried very hard to keep residents and their families in touch during the lockdown period from March 2020. We have had Zoom calls, pod visits, garden and house visits and yesterday a garden party with live music,
drinks and food. It was wonderful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris T (Son of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just spent a wonderful afternoon in the garden at Oxton Grange with entertainment, ice cream, food and summer cocktails! Lovely to see residents dancing, singing and waving along to the live musicians. You could see the joy on everyone's faces to be back to a relaxed gathering. Great, as always, to
see the staff no matter their role chatting with residents. Thank you.
Reply from Sarah Wilson, Operations and HR Assistant at Oxton Grange Care Home

Thank you for the lovely comments. It was great seeing you, hope you had a lovely afternoon at the garden party last Tuesday.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann K (Daughter of Resident) published on 11 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking around many care homes to try and find one suitable for my parents, I was pleased and relieved to find Oxton Grange. My mum has lived a happy and fulfilled life here for the last five years, and my dad enjoyed three happy years here.


The home is happy, welcoming and well lead, there

is warmth and kindness as well as professionalism about the staff who always treat our loved ones with the dignity and respect they deserve. The home has its own minibus, and the activity coordinator, who is at the top of his game, organises fabulous and interesting days out for the residents, and the residents family can also come along. There is a regular timetable of stimulating, interesting and fun activities each day, and there is always a reason for a party.


The home has a shop from which the residents can buy their own toiletries and help to run, the residents are encouraged to have their role to play according to their ability.

Reply from Sarah Wilson, Operations and HR Assistant at Oxton Grange Care Home

Thank you for your lovely comments, and it great to see you at the Garden Party.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D H (Resident) published on 20 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved in 10 days ago now and have settled well. Everyone is so kind and caring. The food is 10 out of 10 and the cook is very funny, he always makes me laugh. The care staff are kind and helpful, nothing too much trouble. I'm so glad I moved here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen H (Daughter of Resident) published on 18 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This has been a challenging year for all care homes in the light of Covid but Oxton Grange have done everything they can to not only protect our loved ones but have truly been there to provide the warmth, love and affection for the residents whilst family haven't been able to visit indoors.
Oxton Grange
normally have visits from the local nurseries, church groups, singers etc and obviously, that hasn't been able to happen but all the staff including the cleaners and kitchen team have stepped up to provide fun and entertainment. Zoom and Skype calls to family and friends have been a lifeline and now a wonderful visitor pod that's warm and welcoming.
So thanks to every single member of the team at Oxton Grange. The home is so clean and the food varied and nutritious. So missing the cakes!
Whenever I've spoken to outside medical people such as mum's doctor/optician/nurse, they always comment on the standard of the home and its caring atmosphere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Daughter of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never seen my Mum looking so well and happy. The staff manage her needs with such dedication and with total dignity, and encourage her to join in, making her use her memory as much as possible, and interact with others. We could not be more happy with her being in Oxton Grange.
Reply from Sarah Wilson, Operations and HR Assistant at Oxton Grange Care Home

Thank you for your kind review. It is our pleasure to care for your mum, as it is for our other residents. We really appreciate our reviews as it is rewarding to know that the families of our residents are happy with our home."

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tricia P (Daughter of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a wonderful evening with Dad. The food was wonderful and the entertainment very good. All the residents,m including Dad, Thoroughly enjoyed themselves.
It was lovely to see off-duty staff attending.
A wonderful evening.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan M (Son of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is very settled and happy here. Can't find any fault with each of our visits. Staff always approachable, friendly and helpful. Food is excellent and good choice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marion K (Sister of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my sister on a regular basis - usually once or twice each week. I have always found the staff extremely pleasant, helpful and willing, very kind and loving to all the residents, without exception. They keep a close eye on everything that's going on and if a resident shows any forms of distress,
they reassure and comfort them immediately.
I think they all do a wonderful job, always with a smile on their faces.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E L (Friend of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was at a party celebrating a new "corner" at Oxton Grange. The buffet would have graced any top hotel. The atmosphere was just brilliant. The staff are all as kind, considerate and helpful with the residents. I have been going regularly for the last 3 months to visit my friend and have never seen
or heard anything that I would question. All staff, from cleaners, laundry etc to management show the same care, respect and attitude to the residents. Laughter is so evident frequently. Well done Oxton Grange.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter-in-law of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of all the staff in Oxton Grange. My father-in-law was always treated with the utmost care and the caregivers always had time to relate stories of his day. Whatever time of day we called we were greeted with open arms, with friendly smiles and made to feel right at home.
Despite a difficult disease to manage their patience and tolerance shone through.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colin V (Son of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very pleased with the level of care my mother receives.
Her room is kept clean, she is well fed and kept warm and clean.
The staff are kind and attentive and happy to help when asked to.
On a few occasions her nails have been very dirty and I wonder a.) how can this happen and b.) does this
reflect on the general level of cleanliness?
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Thomass H (Relative of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My initial experience with Oxton Grange care home is that of complete satisfaction in all respects of the care and kindness afforded to residents.
Management and staff are friendly helpful and appear to be happy in the workplace offering their full support in satisfying the needs of residents as required
or requested.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.8 (8.784)

Overview of Review Score

The Review Score of 8.8 (8.784) out of 10 for Oxton Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Oxton Grange Care Home is calculated as follows: ( (53 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.917 Points relating to the number of positive Reviews for Oxton Grange Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 5 Positive Reviews ÷ 12 = 0.417
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Rachel

Rachel McCormick

Job Title: Registered Manager Joined: 2010

Rachel has been with Springcare since 2010 and has recently become manager of Oxton Grange after being deputy there. Rachel has a vast knowledge of our values at Springcare and is passionate about the quality of care we provide.

Frequently Asked Questions about Oxton Grange Care Home

What types of Care is Oxton Grange Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oxton Grange Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Oxton Grange Care Home?

Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oxton Grange Care Home to the centre of Prenton?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oxton Grange Care Home to verify any information. View our terms and conditions. Oxton Grange Care Home has an Enhanced Service - more info.