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The Chapel House

Chapel House Lane, Puddington, Neston, Cheshire CH64 5SW
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The Chapel House, Neston
The Chapel House, Neston
The Chapel House, Neston

The Chapel House, in Neston, offers a relaxing environment staffed by experienced care workers, ideal for older people and also for adults diagnosed with dementia.

While providing professional care, the service is also set up to support an active and interesting lifestyle, encouraging hobbies and organising numerous social events and outings.

Needs are regularly assessed so professionals can stay up-to-date with the most appropriate care, while the support team have received specialist training in dementia care and communication skills.

Care Provided by The Chapel House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,543 - £1,643N/A
Nursing Dementia Care£1,543 - £1,643£1,543 - £1,643

Contact The Chapel House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Keith Ley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (29)

Visiting

  • Visitors are asked to avoid meal times if possible (unless supporting their loved one is important to them). There are no other visiting times. The home only ask for a courtesy call prior to the visit in case their loved one is engaging in an activity they enjoy, etc

Parking

  • On site parking

The Chapel House Reviews (23)

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9.4

The Chapel House has a Review Score of 9.4 (9.448) out of 10, based on 8 reviews in the last 2 years. Over all time The Chapel House has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from Serena T (Daughter of Resident) published on 15 February 2016 Submitted via Website
Overall Experience

My mother has been in The Chapel House for over 5 years and I have been extremely happy with her care throughout that time. Staff are kind, considerate and attentive. They are most concerned with Mum's comfort, health and wellbeing. The surroundings are pleasant, too and when my mother was able to go out, I took her on many pleasant walks and local drives.

Reply from Cathrina Moore, Partner at The Chapel House

Thank you for this wonderful review.

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Review from Dianne (Wife of Resident) published on 10 February 2016 Submitted via Postal Card
Overall Experience

My husband has been in this nursing home for the last eight months. He was very frail on arrival, but they looked after him so well that he stabilised and settled down. In that time I have been very impressed with the level of care given to him and to all other residents. The staff are kind, respectful and caring in the way in which they deal with people. They have an attitude of cheerful patience when dealing with and at time difficult and demanding residents which is particularly admirable. Since I am no longer able to care for my husband myself, at home, Chapel House is the next best option. I would not wish him to be elsewhere at this time in his life.

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Review from Molly (Wife of Resident) published on 9 February 2016 Submitted via Website
Overall Experience

My Husband was discharged from hospital to Chapel House. Since then he has had excellent and sensitive nursing care from all the staff. As a visitor I receive a warm welcome and I have confidence in the care my husband is receiving.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Cathrina Moore
Cathrina MooreJob Title:OwnerJoined: 1995
Chapel House has been an integral part of my family life for over 30 years. The business was started by my parents, both registered mental health nurses.
I am a registered mental health nurse as well as an Admiral nurse and I am passionate about caring for people living with the symptoms of dementia.

At Chapel House Care we aim to provide the highest standards of care in our homely, family-based homes.

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