Avandale Lodge Care Home

420 Manchester Road, Lostock Gralam, Northwich CW9 7QA

Avandale Lodge Care Home, Northwich, Cheshire
Avandale Lodge Care Home, Northwich, Cheshire
Avandale Lodge Care Home, Northwich, Cheshire

Located within a beautiful part of Lostock Gralam, Northwich, Avandale Lodge Care Home is a property offering dementia residential and dementia nursing care.

This cosy home has been tastefully for maximum comfort. The landscaped garden provides a restful place for residents to catch up with friends and family or simply to enjoy the outdoors with a cup of tea. The comfortable living areas and bedrooms are all easily accessible by wheelchair.

Residents are encouraged to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home.

The home’s caring team has created a calm, family atmosphere, gently encouraging everyone to eat together, and to plan and celebrate special occasions with one another.

Chefs at Avandale Lodge know the tastes of residents and prepare a choice of home-cooked, fresh, nutritional meals, whilst catering for any dietary and cultural needs.

Group: HC-One

Person in charge: Elaine Proud (Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Bipolar/Manic Depression • Challenging Behaviour • Drug Dependence (past or present) • Epilepsy • Hearing Impairment • Huntington's Disease • Neuropathic • Parkinson's Disease • Schizophrenia • Speech Impairment • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 48

Rooms with ensuite WC: 48

Facilities & Services: Own GP if required • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room

Latest Care Quality Commission* Report on Avandale Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 19 Sep 2017

Please contact us for information regarding our bed availability

Reviews

9.3 Avandale Lodge Care Home has a Review Score of 9.3 (9.318)

The Review Score of 9.3 (maximum of 10) for Avandale Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Avandale Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.589 for Avandale Lodge Care Home is calculated as follows: ( (94 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 151 Ratings = 4.589

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.729 Points relating to the number of positive Reviews for Avandale Lodge Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 7 Reviews ÷ 9.6 Target = 0.729

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Avandale Lodge Care Home?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Avandale Lodge Care Home

  • Wife of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

I would like to say that the standard of care and the cleanliness of the home are to be congratulated.
Also I would like to say that they are very prompt to let us know if anything is wrong.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care/nursing home. Nice staff.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am pleased with everything at the home. I am quite happy with the way they look after my wife.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I visit my sister-in-law for an hour weekly, therefore my observations are limited. Residents physical needs seem to be met well and they are treated with dignity. The lounges are kept clean and tidy. Emotional support is given by the staff. Probably due to staffing levels staff cannot always be present to meet residents continence needs. Perhaps a little more stimulation to residents who cannot actively take part would be welcome. The upgrade of facilities looks very good. I am unable to comment on meals or management issues.

How likely would you be to recommend Avandale Lodge Care Home? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Claire Hurworth, Careline Manager at Avandale Lodge Care Home responded to this review on 16 May 2017:

Thank you for your positive feedback about Avandale Lodge Care Home. We are pleased that you are happy with the care provided at Avandale and that you think the refurbishment looks very good. I will pass on your comments to the staff team who always appreciate feedback on the work they do. Please feel free to contact the manager about the staffing levels and activities she will be more than happy to discuss these with you.

Most importantly mum is safe and cared for. The environment has been updated recently and is bright and cheerful and clean. Mum's room is clean and comfortable but would benefit from a repaint. Mum is clean and appropriately dressed and the staff are very pleasant and treat my mum with respect and compassion. Issues we raise as a family are addressed and resolved quickly. We are very happy with the service mum receives.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I feel very relieved to have found this care home for my mother, she has been given professional care and understanding here. She had to be moved from a basic care home to one that offers dementia care, and it is quite clear that her support has really increased since moving to Avandale Lodge Care Home. I give particular thanks to the staff for their patience and kindness.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My husband has been a resident in Avandale Care Home for over 4 years. In this time, I and my family have found the care has been first class. The staff are very caring and kind and not only to the resident but to family as well.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I always find all the staff go out if their way to help - not only for the residents but the families of the residents too. They look after the residents to the best of their abilities, always respectful, caring and loving.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the care provided for my husband. I would recommend the home to anyone.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been extremely pleased with the standard of care. Avandale Lodge is immaculately clean there are a wide range of activities for the residents and regular meetings for relatives. The staff are friendly and there is a family atmosphere.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum has really settled in well to Avandale. Due to the care and attention provided by the staff. Facilities are good and well maintained.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My partner seems very settled, all the staff are very kind and helpful with a cheerful smile and greeting.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

My elderly aunt went into Avandale Lodge following discharge from hospital. She had recovered from pneumonia but was suffering from cardiac failure. She was also in the later stages of dementia.
The wonderful staff made the last four weeks of my aunt's life as comfortable as possible despite her not being able to move of her own accord, and only being semi-conscious.
She was kept clean and had fresh bedding and nightwear every single day. The staff were attentive and knowledgeable about her condition but it wasn't just that which impressed and reassured us as a family - they cared ABOUT my aunt as well as caring FOR her.
I never visited the are home and found staff to be anything other than pleasant and smiling, including those who weren't involved in my aunt's care.
I would recommend Avandale to anyone who is in need of such specialist care. The people who work here are angels in disguise.

How likely would you be to recommend Avandale Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Avandale Lodge Care Home