Corbrook Park Nursing Home

Delays can be experienced when the 'help' button is used. Sometimes a lack of concern is felt. Food can be an issue, particularly with some meat, which can be tough (lamb and beef). Vegetables don't look fresh and are overcooked, and food could be served hotter. Medical assistance can be an issue, with what seems a lack of communication between doctor and nurses. Generally a satisfactory picture with some good carers.

Since my father has been at Cedars he has been looked after to a high standard due to his health conditions not been able to go out. The staff are excellent with time and I know if things were different he would be happy there.

Lovely home in a beautiful setting. Staff are really helpful and caring and always in regular contact. They helped my Dad to settle really well. Very impressed.

There have been many management changes recently and when this is more stable, Corbrook will be an excellent care facility.

The last few months have been one of great change. Carers leaving, agency staff, change of manager. I do believe the new manager is trying to sort out the above issues. The regular staff are great with exception of a couple. Issues I have raised have been addressed by the manager. I look forward to the home improving in the near future.

The staff and management work really hard to create a welcoming home where my mum is really happy. She is treated with great kindness and understanding. The staff are always attentive and help my mum whenever needed. All staff spend a great deal of time communicating with the residents and helping them to communitcate with each other. I have joined in many of the activities including garden walks, singing, music and movement, bingo, craft and chair exercises e.g. football! These are with groups of residents and run every weekday. There are also organised visits by local groups; e.g. schools and animals. My mum's health has improved since being in Corbrook Park because of her complex medical needs being regularly assessed and catered for. It is a joy for all our family to see our mum so happy. Thank you all.

My mother received a very warm welcome, even had her hair washed and set within an hour of arriving. As my mother says every time I visit "The staff are lovely and kind." She is grateful for the relaxed, sociable atmosphere and enjoyable meals served in the attractive dining room. I am heartened by the individual reassurance and care my mother receives to help her feel comfortable at this bewildering end stage of life.

From the moment I went to Corbrook to ask about a room for my mother, the staff were so welcoming, friendly and reassuring. Although my mother was only there for 3 days they treated her (and us) with respect and dignity. They made her comfortable in her final hours and were so nice to all the family members. Thank you for making this difficult time a little easier.

My mother stayed at Corbrook Park for two weeks of convalescence care. The facilities were excellent always clean and tidy. All the staff were wonderful. The nurses were very caring and professional. All the staff were happy and friendly and helped my mum feel better and ready to go home. An excellent care facility.

We will always continue to recommend Corbrook as an outstanding care provider in all respects.

Very happy with my stay at Corbrook Park. Service has been very very good and second to none. The staff has been very wonderful. We are so pleased with it that we can't find words. Got no complaints at all. Set up and everything has been exceptional. I am extremely satisfied.

The location and general set up is excellent and the grounds are very relaxing. Housekeeping leaves a little to be desired and rooms/facilities are not always serviced. Food is good and well cooked, but can be short on portion size. In Cedar, patients/next of kin requirements are not always followed through. Staff are excellent throughout - friendly, caring and courteous. Beds are not the most comfortable however and mattresses need examination.

The home was very clean, staff were wonderful and efficient.

I thought the outstanding thing about the home was the service of the staff, without exception they were all helpful, kind and nothing was too much trouble. They were lovely, they helped me a lot.

Thank you to Corbrook staff for looking after my mum with such good care.

Extremely professionally run. Staff excel their help. Staff show understanding for your needs. Staff always listen to what you say. Try to assist if they can if not will get another member who can and the food is extremely good, tasty and healthy. For the safety of the patients, a member of staff always goes to escort the patient for their safety. The room, en suite toilet, litter bin, bed etc was kept very clean and tidy.

I find that since my wife became a resident in 2015 that everything possible has been seen to be done. That makes her life as smooth and caring as possible. My wife was very poorly when admitted but thanks to all at Cedar Court has been looked after very well. It means a lot to me. Every time I go to see her the people in charge are brilliant. It would be nice if someone was on reception all the time and that the key pads could all be the same code. Christmas lunch at £25 was pricey!