Chapel Fields

Chapelfields, Frodsham WA6 7BB
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9.7 68 Reviews
  • Chapel Fields, Frodsham
Chapel Fields Care Home – Supportive, Scenic, and Sociable

Chapel Fields Care Home in Frodsham offers high-quality residential, nursing, dementia, palliative and short-stay care for older people in a peaceful and well-connected Cheshire setting. Located a short walk from the town’s weekly market and close to Manchester, Liverpool, and Chester, the home benefits from a vibrant local community and picturesque surroundings.

The home is arranged into four smaller, household-style communities, with 70 spacious en-suite bedrooms designed to promote familiarity and continuity of care. Residents have access to a range of facilities, including cosy lounges, a library, a hairdressing salon, and beautifully maintained gardens with raised flower beds, patios, and kitchen planting areas.

Chapel Fields is known for its active and inclusive lifestyle. Residents enjoy regular visits from entertainers, animal therapy sessions with ponies and alpacas, and a varied programme of events including themed days, intergenerational activities, and reminiscence outings for those living with dementia.

The in-house kitchen team prepares fresh, seasonal meals daily, catering to a variety of tastes and dietary needs. Dining experiences are enhanced with fun and nostalgic touches, such as serving traditional fish and chips in paper, and themed menus celebrating cultural diversity.

Chapel Fields provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for residential, nursing, dementia, palliative or short-stay care, the team at Chapel Fields are here to help.
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Care Provided by Chapel Fields

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1606 – £1683
  • Self-Funded Residential Dementia Care: £1606 – £1730
  • Self-Funded Nursing Care: £1668 – £1797
  • Self-Funded Nursing Dementia Care: £1770 – £1914

These prices are only a guideline, please contact Chapel Fields to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Ms (Heather Ross)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Chapel Fields Reviews (68)

9.7

Chapel Fields has a Review Score of 9.7 (9.733) out of 10, based on 15 reviews in the last 2 years.
Over all time Chapel Fields has 68 reviews.

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Review from Linda J (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum initially came to Chapel Fields in July 2025 for respite care as my brother was away in Thailand & my sister had major surgery. As mum's care needs increased it was difficult to care for her at home as the care providers at that time felt she was unsafe to leave alone. Mum became withdrawn & slept
a lot but since coming to Chapel Fields she has gained a new lease of life. She is so well cared for here and the programme of activities keeps her engaged & entertained. Mum loves to participate in the quizzes (taking over as question master at times) & loves playing games, singing & socialising so I feel I have my Mum back again. Mum's every need is catered for and the food is amazing so Mum has even regained her appetite. Five stars, excellent care.
Reply from Heather Ross, Home Manager at Chapel Fields
Thank you for taking the time to submit a review. Your comments are very encouraging and will be shared with the whole team. Our Activity Coordinator and Catering team will be particularly pleased by…read more
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Review from D M (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Chapel Fields enough. My mother was welcomed from the moment when she arrived. The staff are so professional and caring, mum is very well looked after, at the moment mum is in respite but as a family we are looking for long term at Chapel Fields. Thank you to all the team from management
, admin and staff and of course the catering, homemade cooking is the best!
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Review from Eddie W (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
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Review from S C (Friend of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited your care home for the first time this week. We were so impressed with the overall care and professionalism shown by all the staff. The welcome the ambience and the genuine care shown towards the residents was amazing. The best care home we have ever visited - and we have some years of experience
with our parents and friends. Congratulations Chapel Fields!
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Review from Jan M (Friend of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous care home.
Residents are exceptionally looked after.
Staff throughout are so very welcoming to us visitors.
Always enjoy visiting my friend at Chapel Fields.
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Review from Claire P (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Chapelfields for a week now. What a difference a week makes. From the moment we arrived at Chapelfields we had a warm welcome from all staff, they couldn't have made the move easier. She has a lovely room with ensuite. The home is clean and the care from staff are outstanding. The activities
has brought mum back to life, Chapelfields had music week this week and mum has really enjoyed it, she smiled today and I've not seen her smile for a long time and singing and dancing WOW. Thank you Chapelfields you really are outstanding in everything you do.
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Review from M B (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came into the care home in January, initially for respite.
The care he received from everyone was absolutely outstanding.
When his condition deteriorated the nursing care was second to none.
As a family ,the care and support we received, when my father died, was so empathetic and compassionate.
I can't recommend Chapel Fields highly enough.
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Review from K S (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Chapel Fields with dementia, it was a very distressing time for us all but the staff at Chapel Fields were so kind and supportive from the start. They made a very difficult move bearable, we could ring or call in at any time. She enjoyed lovely meals, her clothes were always immaculate
and clean on every day. Her hair was always styled which was so important to her. She enjoyed music therapy very much and was always keen to join in various activities despite her dementia. She had a very strong Christian faith which was nurtured the whole time she was there with regular services and every religious occasion celebrated. The last weeks of her life the staff made her so comfortable and let me and my sister stay with her the whole week. They we so gentle and kind and very respectful.


My dad was also in Chapel Fields for a shorter period and also spent his final days there. Again, he was so well looked after in a beautiful clean room and again we stayed with him and were treated so kindly. We will always be grateful in particular to 3 staff members. Our experience and the care they gave to our parents is something we will always treasure.

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Review from Sue C (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in Chapel Fields for the last 9 months of his life. I think it's a lovely care home, some of the staff members really got to know my dad, some found it harder to communicate with him. He had to have 1:1 care for the final 4 months and it was extremely reassuring to know he was being so
closely monitored. The management team were helpful and supportive when we applied for continuing healthcare funding (based on clinical need). I tasted the food numerous times and it was generally good, especially the Sunday roast! The staff were helpful and I got to know some of them quite well. The only one negative experience I had was on the day my father died, I have emailed my feedback about that to the management, although am awaiting a response. On the whole, I would have no hesitation in recommending Chapel Fields to anyone who is considering it, and if I had responsibility for any more family members (which fortunately I don't) I wouldn't hesitate to move them in too.
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Review from I M (Niece of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Chapel Fields Care Home for 2 years.
The nursing staff have been excellent in caring for her medical needs. She has always been treated with dignity. Her room is due to be decorated and refurbished in the next few months. Activities excellent and good choice of food on
the menu.
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Review from J T (Next of Kin) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are welcoming and wonderful.
I feel my aunt is in good hands.
Reply from Heather Ross, Home Manager at Chapel Fields
Thank you so much for taking the time to leave a review. We are very happy that you feel that your aunt is supported.
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Review from Steve M (Son of Resident) published on 29 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy in the home, the staff are lovely and the facilities good, although Mum doesn't use any of them. Any issues have been dealt with satisfactorily.
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Review from S D (Son of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We as a family are confident that our mum is being well looked after at Chapel Fields.
Reply from Heather Ross, Home Manager at Chapel Fields
We really appreciate you taking the time to leave your review. We value your feedback and are happy that you are confident with the care that your mum receives at Chapel Fields.
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Review from Julie K (Independent Advocate Deputyship) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a well-run home, and the staff are very friendly and accommodating. The care delivered is second to none and they go out of their way to meet the needs of all of the residents. The management team should be very proud.
Reply from Heather Ross, Home Manager at Chapel Fields
Thank you so much for your positive feedback. It is always lovely to receive such lovely words from visiting professionals. It was lovely meeting you all and we look forward to welcoming you back to…read more
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Review from V D (Daughter of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is well looked after and cared for. She is encouraged to attend activities and join in community outings. More information regarding changes in medical and personal care requirements needs to be passed on to family e.g. pressure sores and cleanliness.
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Review from Rachel G (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
My mother was left in her room alone, in a wheelchair with no safety pressure mat/alarm in place and the buzzer on the floor out of reach, feet plates up, no footwear, dirty duvet, a jug of water out of reach and no glass. The records from the daily report incorrect - the last comment was 4 hours previous
saying 'settled in the lounge'. The nurse in overall charge was informed and not actioned. I alerted the staff. This took place after two formal complaints and meetings with management.
Reply from Kath Burgoyne, Area Manager at Chapel Fields
Thank you for sharing your concerns with us about your experience at our home, if you would like to discuss these further with us then please contact us.
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Review from Susan C (Friend of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited a dear friend of mine today. I have to express how impressed I was. What a lovely, homely environment and the staff were so friendly and caring. It is such a relief and comfort to know my friend is being so well cared for. Thank you all so very much.
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Review from G S (Partner of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has been in Chapel Fields Care Home for approximately three weeks. She is very settled, perfectly happy and is enjoying her time here.
In the short time we have known Chapel Fields, we are happy with the services that they offer.
Reply from Heather Ross, Home Manager at Chapel Fields
Thank you for taking the time to write your review. Thank you also for your positive comments regarding our home and team. I will be sure to share this review with the team here and we are so happy…read more
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Review from Eric J (Husband of Resident) published on 1 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sometimes dishes aren't suitable for residents' needs.
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Review from Laura K (Granddaughter of Resident) published on 28 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we were dreading putting our nan/mum into a home and not being able to see or spend time with her as much. But Chapel Fields Care Home has been so supportive, allowing us to visit as often as we would like and spend as much time with her as wanted. Nan always seems happy and is always busy
joining in with all her activities. We never thought she'd settle as quickly as she has and we are so thankful for all the amazing staff at Chapel Fields and their kindnesses.
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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Chapel Fields is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Chapel Fields is calculated as follows: ( (136 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 176 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chapel Fields is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Heather Ross

Job Title: Care Home Manager Joined: 2020

Heather Ross is a compassionate and dedicated home manager at MHA Chapel Fields in Frodsham, Cheshire.


With years of experience leading person-centred care, Heather plays a pivotal role in creating a nurturing environment across the home’s four household-style wings. She leads a team committed to delivering tailored support for up to 70 residents, whether they require residential, nursing, dementia, or palliative care.

Frequently Asked Questions about Chapel Fields

What types of Care is Chapel Fields registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chapel Fields have?

There are 70 Single Rooms.

What are the Facilities & Services at Chapel Fields?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chapel Fields to the centre of Frodsham?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chapel Fields to verify any information. View our terms and conditions. Chapel Fields has an Enhanced Service - more info.