Chapel Fields

Chapelfields, Frodsham WA6 7BB
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9.7 68 Reviews
  • Chapel Fields, Frodsham
Chapel Fields Care Home – Supportive, Scenic, and Sociable

Chapel Fields Care Home in Frodsham offers high-quality residential, nursing, dementia, palliative and short-stay care for older people in a peaceful and well-connected Cheshire setting. Located a short walk from the town’s weekly market and close to Manchester, Liverpool, and Chester, the home benefits from a vibrant local community and picturesque surroundings.

The home is arranged into four smaller, household-style communities, with 70 spacious en-suite bedrooms designed to promote familiarity and continuity of care. Residents have access to a range of facilities, including cosy lounges, a library, a hairdressing salon, and beautifully maintained gardens with raised flower beds, patios, and kitchen planting areas.

Chapel Fields is known for its active and inclusive lifestyle. Residents enjoy regular visits from entertainers, animal therapy sessions with ponies and alpacas, and a varied programme of events including themed days, intergenerational activities, and reminiscence outings for those living with dementia.

The in-house kitchen team prepares fresh, seasonal meals daily, catering to a variety of tastes and dietary needs. Dining experiences are enhanced with fun and nostalgic touches, such as serving traditional fish and chips in paper, and themed menus celebrating cultural diversity.

Chapel Fields provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for residential, nursing, dementia, palliative or short-stay care, the team at Chapel Fields are here to help.
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Care Provided by Chapel Fields

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1606 – £1683
  • Self-Funded Residential Dementia Care: £1606 – £1730
  • Self-Funded Nursing Care: £1668 – £1797
  • Self-Funded Nursing Dementia Care: £1770 – £1914

These prices are only a guideline, please contact Chapel Fields to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Ms (Heather Ross)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Chapel Fields Reviews (68)

9.7

Chapel Fields has a Review Score of 9.7 (9.733) out of 10, based on 15 reviews in the last 2 years.
Over all time Chapel Fields has 68 reviews.

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Reviewer Connection to Chapel Fields
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Review from Lorna M (Daughter of Resident) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care both Mum and Dad are getting.
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Review from Fiona P (Daughter of Resident) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely and welcoming environment with staff who are so friendly and helpful.
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Review from Julie L (Daughter of Resident) published on 26 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent ten months at Chapel Fields Care Home and received the most excellent care during her time there. As a family, we were distraught when we had to finally admit her - we could no longer cope with her condition (vascular dementia). The staff were without exception so caring and helpful throughout
Mum's stay. The food was excellent and her room was comfortable. Sadly, Mum passed away in February and the staff supported us so well during those last few days - we could not have coped without them. They are all angels.
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Review from John B (Son of Resident) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father became a resident in March 2022. It was an extremely difficult decision but one which now we know was the right one. The staff are extremely professional and very caring, and we are happy that all of his needs are being catered for. On a recent visit, he told us that he wouldn't want to be
anywhere else now as he feels safe and secure! Recently he has experienced more health issues, but we are kept informed of these at all times. The kindness and support shown to us by the staff is excellent. Thank you so much.
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Review from Alistair M (Son of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have only known the home during Covid so hard to make a fully informed assessment. All I can say is staff seem considerate and caring and my mum generally seems content. In terms of the quality of care, difficult to be definitive but the home appears to do its best. Overall, I am happy with the care
provided.
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Review from David W (Son of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the home for the last ten months. I feel my mother is in a safe, secure environment where she is well looked after by all the staff. Although bed-bound, she is always included in any of the occasions/celebrations that the home partakes in which has helped my mother settle into
life in a home.
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Review from J W (Daughter-in-law of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into Chapel Fields Care Home during the pandemic and as such, we were unable to view the home first. However, the decision to locate her there has proven to be the right choice. She is settled and very well cared for by the lovely staff, who have helped her adapt to life in a
care home.
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Review from D L (Daughter of Resident) published on 22 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We would like to say a big thank you to all the staff at Chapel Fields care home. The nursing care Mum receives on a daily basis is much appreciated. Mum is always very pleased to see the carers. They know immediately what she wants! All the staff are friendly and welcoming to our family and always
go the extra mile to help, even during the recent most challenging circumstances.
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Review from Jean G (Wife of Resident) published on 22 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Chaple Fields only a few days ago. He has settled very well. The staff are very caring to him and myself. So pleased he came here.
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Review from Janet D (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my honest opinion Chapel Fields Care Home nurses and carers are all excellent. My mum passed away and I could not have had more care for all my family at this very difficult time.
Reply from Heather Ross, Home Manager at Chapel Fields
Thank you for your comments and for taking the time to submit a review. It was our pleasure to care for your mum, especially during these difficult times. The rose bush has been planted in the…read more
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Review from C R (Sister-in-law of Resident) published on 26 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only say "a big thank you" to all the staff at Chapel Fields for their care and help over the past 7 months for the kindness and support to my brother-in-law. We as his relatives are so pleased to see the improvement, welfare and mobility they have achieved since he has been a resident. Keep up
the good work in these difficult times.
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Review from Susanna C (Daughter of Resident) published on 4 January 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
I wrote a review over a month ago about the poor standard of care that my father received at Chapel Fields. He died in less than a month of living there. Fit and well prior to going into the home. The response to my review was that the manager was going to contact our family to discuss further. They
haven’t contacted us.
Reply from Heather Ross, Home Manager at Chapel Fields
I did say that we have investigated the points you raised and that I would contact your mum to offer a meeting. I am sorry you felt we should have contacted her sooner, but we did not think this was…read more
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Review from David U (Nephew of Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a hard decision to make when I had to put my Aunt in a home, but having seen how much better she is now, after only a couple of months, it could not have been better. The staff are wonderful and so helpful. Very professional and communication is excellent. Requests, nothing has been too much
for them. My Aunt is very happy and settled. I no longer need to worry about her, knowing she is being well looked after.
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Review from Nikki G (Daughter of Resident) published on 1 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In this difficult year when I wasn't able to see Mum as often as I wanted, I was confident she was looked after and she was content. I had frequent updates and the staff were wonderful.
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Review from P S (Son of Resident) published on 26 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This has been an exceptionally difficult year for residents, their families and care staff. Throughout it, all the staff have been cheerful, empathetic and caring despite the agonies and fear they must have been feeling.
losing my father during lockdown was a particularly difficult moment as I could
not be with my mother or have her attend the funeral again the staff stepped up to the mark doing what clearly comes naturally to them. Thank you.
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Review from Maureen J (Sister of Resident) published on 6 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are excellent, they treat everyone very nicely, kind care is given and always very helpful. Top marks to all.
Reply from Heather Ross, Home Manager at Chapel Fields
Thank you for your lovely comments which we will share with the staff team; especially your comment regarding the care staff at Chapel Fields. It’s good to know their hard work is recognised.
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Review from David E (Son of Resident) published on 23 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum hasn't been at Chapel Fields that long. Within a week of arriving, I noticed such a difference in her mood. She seems much happier than when she was home with a live-in carer. She is a lot brighter overall. From what I have seen up to now, I think the staff are excellent and very helpful. And
I also believe the food is great!
Reply from Heather Ross, Home Manager at Chapel Fields
Thank you for your comments, which I will share with the staff team, especially your comment regarding the care staff at Chapel Fields. It’s good to know their hard work is recognised. We are looking…read more
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Review from J S (Son of Resident) published on 23 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the extended time, my mother has lived at Chapel Fields I have been treated with friendliness and compassion. There have been hiccups, not of the group origin and they have been dealt with entirely to my satisfaction. The last few weeks have been extremely difficult, but the staff have managed
to address all the issues to allow me precious time with my mother. I cannot thank them enough.
Reply from Heather Ross, Home Manager at Chapel Fields
Thank you so much for the lovely comments. I will share your feedback with the whole staff team; they will be so pleased. It is a pleasure to care for your Mum, especially during this difficult time.…read more
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Review from Elizabeth T (Daughter of Resident) published on 30 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered Chapel Fields Care Home in Frodsham in October 2020. Mum has dementia and has also been bereaved this year. We lost my dad to cancer in July 2020. They had been married for over 66 years. Naturally, our anxiety for mum to be settled was very high. We need not have worried. The care is absolutely
wonderful. Mum took days to settle and we couldn't be happier. Covid-19 has obviously meant that we are unable to go inside the care home to see her. However, the management have pulled out all the stops to help us to communicate with Mum. We do a window visit. We outside, Mum inside, using a phone. She is so much calmer and less anxious than she has been for months. Of course, she misses us and dad, but we are consoled with the fact that Mum is cared for and safe.
Reply from Heather Ross, Home Manager at Chapel Fields
Thank you so much for your lovely comments, staff will be very encouraged to hear that you are pleased with how Mum has settled into Chapel Fields. It is our pleasure to care for Mum especially…read more
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Review from O M (Resident) published on 13 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy here - the accommodation is good, so are the staff and food is very good.
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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Chapel Fields is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Chapel Fields is calculated as follows: ( (136 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 176 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chapel Fields is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Heather Ross

Job Title: Care Home Manager Joined: 2020

Heather Ross is a compassionate and dedicated home manager at MHA Chapel Fields in Frodsham, Cheshire.


With years of experience leading person-centred care, Heather plays a pivotal role in creating a nurturing environment across the home’s four household-style wings. She leads a team committed to delivering tailored support for up to 70 residents, whether they require residential, nursing, dementia, or palliative care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chapel Fields to verify any information. View our terms and conditions. Chapel Fields has an Enhanced Service - more info.