
My husband is well cared for and treated with kindness and respect as an individual.L K(Wife of Resident/Service User)



My husband is well cared for and treated with kindness and respect as an individual.L K(Wife of Resident/Service User)



With a skilled and compassionate team, Hollins Park care home in Macclesfield offers personalised care and support for people living with dementia and other complex needs. Hollins Park is also proud to be accredited with the Gold Standards Framework Care Homes Programme, highlighting its dedication to providing quality, personalised support to people at the end of their lives.
The home has spacious, comfortable bedrooms, with some overlooking the home's gardens...
Care Provided by Hollins Park
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Acquired Brain Injury (ABI)
Facilities
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Hollins Park for full pricing details and T&Cs.
Contact Hollins Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Tracy Norbury (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2008
Room Information
- Single Rooms (35)
- Couples/Companion Rooms (7)
Parking
- On-site
Hollins Park Reviews (57)
Hollins Park has a Review Score of 9.9 (9.874) out of 10, based on 22 reviews in the last 2 years.
Over all time Hollins Park has 57 reviews.
Very happy with the care my dad receives. Nothing too much trouble. Very helpful staff. I live a distance away but I know that my dad will be in capable hands. I couldn't ask for a better home or better care.
Thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
When my mum arrived at Hollins Park as a complex case we were filled with anxiety about her moving into a care home. However, we were gently guided through the process, which eased our fears.
As my mum nears the end of her journey, I can confidently say that Hollins Park will forever hold a special place in our hearts.
What sets Hollins Park apart is an indescribable quality - care, consideration and a personalised touch that permeate every aspect of the home. Staff expertly balance professionalism with a family-like atmosphere and nurturing environment. The sense of community at Hollins Park ensures that residents never feel isolated or alone, making it a truly supportive place.
To me Hollins Park is not just a care home; it's a compassionate community that has made a lasting impact on our family at a challenging time.
Thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My lovely Mum has been a resident for nearly 4 years and as a family, we have nothing but praise and gratitude for the outstanding care she has received at Hollins Park. On her admission, Mum was extremely reactive to her hallucinations and delusions meaning her behavioural response to this was extremely challenging for all involved. I still find it incredible that with their skilled nursing, the manager and team managed to prevent a hospital admission for her during Covid, which was where we as a family thought we were heading. As leaders, the managers are very hands-on and lead by example. There is a warm and friendly atmosphere in the home, the staff know the residents well, and when I have visited I have noted that Mum is always treated with kindness and dignity, as are other residents. As a family, we have an excellent dialogue with the team who are responsive to our needs or requests for information. This is dementia care as it should be. Thank you from the bottom of our hearts.
Thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...
The home manager is very approachable and nothing is too much trouble.
It’s lovely to see my wife happy and settled.
Thank you to all the staff.
Thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.
After visiting with mum today, I met with the Manager to discuss the ‘thinking ahead’ documents. It was useful to be able to express our wishes and expectations for mum's future care openly and honestly, and I am happy and confident that mum is being treated with care, compassion and dignity and that this will continue into the future. Thank you for your guidance and support, and for all that you contribute to mum’s care.
Hi C W (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team
The care home is spotlessly clean and extremely well run by the management team. A certain 3 members of staff are absolute superstars! As I live a long distance away, it is great to know that my Mum is getting fabulous care. I really cannot speak highly enough of the care home and the team. Thank you so much for all you do – it is hugely appreciated.
Thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us with any further...
Right from her moving in the staff have all been wonderful with her. Nothing is a problem for them. They look for solutions to solve any problems not like the previous home. The staff are so kind with Mum. We were afraid Mum might not settle however no need to worry at all. Best move Mum made. She is much calmer and relaxed all due to the staff and general running of Hollins Park. Nothing is too much trouble from the staff for any of the residents.
Credit must also go to the management of Hollins Park for their professionalism, approach, compassion and team spirit. Hollins Park has a great team of wonderful staff. Mum being there has also changed our lives because we know she is well cared for. We are more relaxed knowing she is in the best home. Can't thank the Hollins Park team enough.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team
We cannot praise Hollins Park enough. They are an amazing team of people, very well led by a strong management team. The staff are well trained and professional. They are always very caring of Mum, nothing is too much trouble for them. The management team are always available when we have anything we need to discuss about Mum’s care. Everyone was very supportive of us and Mum in helping her settle in. Mum moved to Hollins Park as her previous care home was unable to manage her advancing Alzheimer’s, she was very distressed, agitated, anxious and presented with very challenging behaviour. Since she has been at Hollins Park, we cannot believe the difference in her, Mum is a lot calmer, as they are able to support Mum when she is becoming distressed. Hollins Park is spotlessly clean, the food is excellent and has lovely gardens. There is an extensive programme of activities, which we think has helped to keep Mum calm. We would definitely give Hollins Park a five-star plus rating.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Excellent staff throughout the home from management down. A very happy approachable efficient and knowledgeable well-trained team. I feel comfortable having my husband in their care, he is very happy and shows no sign of stress even though he has only been there for a month. I would recommend anyone looking for a pleasant and well-run home to have a good look at Hollins Park.
Many thanks the Care UK team
As a healthcare professional myself I’m a great believer that the key factors in excellent healthcare are good leadership, training and having a team who genuinely cares. This looks to be true of all members of staff at Hollins Park and we would like to thank each and every one of you from the bottom of our hearts. Knowing that we don’t need to worry about what sort of care our mum is receiving is such a huge weight off our minds.
Thank you again.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us with any...
My husband has been a resident for the past six months. He has settled well and his care is exceptional. I visit most days and am always made welcome. Everyone from the manager and all the rest of the staff are available to sort out any problems which arise as my husband's condition changes. My husband really enjoyed spending time and helping in the lovely garden last summer. We certainly made the right choice when a place became available at Hollins Park.
My Partner has been a resident since May 2022. I cannot praise all of the staff too highly. They are professional in every way and look after him exceptionally well at all times. Nothing is too much trouble from the manager and her staff and are always available to answer any queries in a pleasant and professional way.
My father moved to Hollins Park due to Alzheimer's increasing care needs. All the team are professional, friendly and helpful always greeting you with a smile. Nothing is too much trouble. Dad needs constant care now as he is no longer able to communicate, the carer's expertise and knowledge provide him with reassurance, everyday activities and he is treated with kindness and respect. I receive regular updates on Dad's health and any changes without having to ask which is reassuring. I cannot praise the Hollins Park team enough and feel very fortunate knowing that my father is being cared for in a well managed, safe and comfortable environment.
I think Hollins Park is a wonderful home. I know my mum receives the best care possible. Having had her in another care home, we made the decision to move her and have never looked back. The home manager and her team strive for person-centred care and keep us as a family informed of any changes. They have so many residents with a high level of need and clearly excel in the care given with a high level of knowledge and expertise.
We all chose Hollins Park to look after our father when we read all the outstanding reviews on CQC and care home websites. We have not been disappointed! We feel Dad has an extended family in the staff and some of the residents he is now able to socialise with in the lounge. We feel happy and secure Dad is safe and as settled as he can be with his Lewy Body Dementia diagnosis. Every time we visit, we have contact and feedback from the nursing staff and management on any nursing needs or issues Dad may have. There is a very calm, happy atmosphere at Hollins Park. We feel Dad's care is 100%.
Since we moved Mum to Hollins Park in February 2022, and even with all the current Covid restrictions that are still in place, Mum has settled very quickly. All the staff are very friendly and take the time when I visit to make me feel welcome and to discuss Mum with me. From the short time that Mum has been a resident, I feel she is getting the care/support that she requires.
Helpful, considerate staff, very empathetic. Follow protocol for Covid. Always ring if Mum is ill, has fallen.
As always, the staff and management are most welcoming, so much so, you feel like they are your extended family. All the team display affection and compassion to my mum. Mum is clean, comfy and expertly well cared for. We visited many homes in the North, and Hollins Park was by far the best for Mum.
My husband has Alzheimer's and spent 3 weeks in hospital with coronavirus. He was 81 and too ill to be sent home so they transferred him to Hollins Park. That was 11 months ago and much to my relief settled in well and I cannot fault the care and attention given to him. All the staff are very friendly and helpful and go out of their way to make sure he is happy and comfortable. I couldn't have asked for a better place for him to be.
As my father became a resident during the lockdown, visiting restrictions have made a personal assessment of the facilities difficult. However, I have witnessed excellent care and compassion from the manager and her staff. My father is well cared for and catered for in difficult circumstances. The nurses and carers are upbeat and cheerful and provide in-house activities in the absence of visiting entertainment. Excellent, timely communication on all aspects of my fathers care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 July 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Hollins Park.
Accreditations
There are no accreditations posted yet for Hollins Park.
Meet the Team (1)

I’m a registered nurse by background and have a long-standing passion for dementia care, which is one of the reasons I joined Care UK.
I was previously Deputy Manager here at Hollins Park, and I’m proud to now be leading the team as Home Manager. I’m part of the Future Home Managers training scheme, and take part in regular in-house training to keep growing in my role.
To do this job well, you need to be highly organised, adaptable and above all, a great communicator. I love seeing residents smiling, enjoying the home and getting involved in everything we have to offer.
In terms of career highlights, I’ve been honoured to receive the Elsie Wagg scholarship and become a Queen’s Nurse. I also had the opportunity to help create the beautiful garden at Hollins Park.
What makes me proud in my role is knowing that I’m helping residents live safe, happy lives. I’m always so grateful that residents’ families are happy to leave their loved ones in our care.
Outside of work, I enjoy walking and gardening.
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