Hollins Park

Victoria Road, Macclesfield SK10 3JA
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9.9 45 Reviews
  • Hollins Park, Macclesfield
With a skilled and compassionate team, Hollins Park care home in Macclesfield offers personalised care and support for people living with dementia and other complex needs. Hollins Park is also proud to be accredited with the Gold Standards Framework Care Homes Programme, highlighting its dedication to providing quality, personalised support to people at the end of their lives.

The home has spacious, comfortable bedrooms, with some overlooking the home's gardens or the nearby cricket ground. Residents can also enjoy a variety of facilities, including cosy lounges, an activity room and a hair and beauty salon.

Many design features across Hollins Park have been carefully implemented to support residents living with dementia, too.

Hollins Park is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Hollins Park is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided by Hollins Park

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1895
  • RESPITE Self-Funded Nursing Dementia Care: from £1945

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• Specialist caterers who provide a range of meals to choose from
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Hollins Park to find out the exact price for your requirements.

Contact Hollins Park to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hollins Park to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Tracy Norbury (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (7)

Parking

  • On-site

Hollins Park Reviews (45)

9.9

Hollins Park has a Review Score of 9.9 (9.877) out of 10, based on 16 reviews in the last 2 years.
Over all time Hollins Park has 45 reviews.

Overall Experience
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Date Published
  • 45
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Reviewer Connection to Hollins Park
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Review from Diane P (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved to Hollins Park due to Alzheimer's increasing care needs. All the team are professional, friendly and helpful always greeting you with a smile. Nothing is too much trouble. Dad needs constant care now as he is no longer able to communicate, the carer's expertise and knowledge provide
him with reassurance, everyday activities and he is treated with kindness and respect. I receive regular updates on Dad's health and any changes without having to ask which is reassuring. I cannot praise the Hollins Park team enough and feel very fortunate knowing that my father is being cared for in a well managed, safe and comfortable environment.
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Review from C C (Daughter of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Hollins Park is a wonderful home. I know my mum receives the best care possible. Having had her in another care home, we made the decision to move her and have never looked back. The home manager and her team strive for person-centred care and keep us as a family informed of any changes. They
have so many residents with a high level of need and clearly excel in the care given with a high level of knowledge and expertise.
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Review from Sarah M (Daughter of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We all chose Hollins Park to look after our father when we read all the outstanding reviews on CQC and care home websites. We have not been disappointed! We feel Dad has an extended family in the staff and some of the residents he is now able to socialise with in the lounge. We feel happy and secure
Dad is safe and as settled as he can be with his Lewy Body Dementia diagnosis. Every time we visit, we have contact and feedback from the nursing staff and management on any nursing needs or issues Dad may have. There is a very calm, happy atmosphere at Hollins Park. We feel Dad's care is 100%.
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Review from J B (Daughter of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since we moved Mum to Hollins Park in February 2022, and even with all the current Covid restrictions that are still in place, Mum has settled very quickly. All the staff are very friendly and take the time when I visit to make me feel welcome and to discuss Mum with me. From the short time that Mum
has been a resident, I feel she is getting the care/support that she requires.
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Review from M T (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful, considerate staff, very empathetic. Follow protocol for Covid. Always ring if Mum is ill, has fallen.
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Review from V C (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always, the staff and management are most welcoming, so much so, you feel like they are your extended family. All the team display affection and compassion to my mum. Mum is clean, comfy and expertly well cared for. We visited many homes in the North, and Hollins Park was by far the best for Mum.
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Review from E C (Wife of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer's and spent 3 weeks in hospital with coronavirus. He was 81 and too ill to be sent home so they transferred him to Hollins Park. That was 11 months ago and much to my relief settled in well and I cannot fault the care and attention given to him. All the staff are very friendly
and helpful and go out of their way to make sure he is happy and comfortable. I couldn't have asked for a better place for him to be.
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Review from Ruth B (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my father became a resident during the lockdown, visiting restrictions have made a personal assessment of the facilities difficult. However, I have witnessed excellent care and compassion from the manager and her staff. My father is well cared for and catered for in difficult circumstances. The nurses
and carers are upbeat and cheerful and provide in-house activities in the absence of visiting entertainment. Excellent, timely communication on all aspects of my fathers care.
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Review from Catherine E (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff, carers and nurses are all wonderful. Mum was moved into the nursing home after a fall and during the Covid pandemic. Mum has advanced dementia and challenging behaviour, but the staff are wonderful and patient with her. They help her to communicate by phone and during the visits, and they
call us if there are any issues. They are always cheerful and positive and really take the time to get to know their resident and how best to meet their needs. They step up to and meet the challenges they may be faced with. Always friendly and helpful.
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Review from E S (Daughter of Resident) published on 8 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I still find it hard to believe how fortunate I have been in finding Hollins Park. From the moment I set foot through the door, it was apparent that my dad would be part of a family. Since his move into the home, I have felt able to let the extremely competently-led team do their work, without having
to check up. All staff members always have time for dad's family and we, too, feel cared for and in a continuing partnership. What more could I ask? Thank you all.
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Review from A D (Daughter of Resident) published on 2 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff treat my father with dignity. They are friendly and approachable.
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Review from Dave A (Partner of Resident) published on 26 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hollins Park is an ideal care home for my wife. I visit her 2 to 3 times each week and always find the staff very attentive to her and myself. The home is clean and warm with lots of activities if required. The food appears to be good although I have not tried it myself. The manager always has time
to talk about any concerns I may have. There is an enclosed secure garden so the residents can go outside in good weather if they wish.
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Review from Simon L (Son of Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my brother are absolutely delighted with the love and care our 86-year-old dad is receiving at Hollins Park. The leadership is outstanding as are the staff who care for him.
We could not ask for more.
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Review from W. Arthur E (Husband of Resident) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Wife has been a resident of Hollins Park Care Home since August 2017, and I cannot speak too highly of the care she has received since then. The Staff are all very capable and friendly, and nothing is too much trouble for them.
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Review from S S (Relative of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My husband has been a resident for over two years.
His serious illness results in challenging behaviour unless he is handled sensitively. In my experience, the staff are able to cope with kindness and understanding to meet his needs.
If I have any concerns the home manager is available and approachable.
She does her utmost to deal with concerns promptly and efficiently in a reassuring, responsive manner.
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Review from Eileen R (Relative of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hollins Park is a nursing home fit for purpose with ample space for residents to move freely from one lounge to the next. My husband's aunt settled quickly here around four years ago as the environment is appropriate and organised to allow her to sit in the office alongside staff, avoiding confrontation.
All staff are approachable and caring, demonstrating a good understanding of dementia issues.
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Review from Lesley R (Daughter of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was at Hollins Park for fifteen months. From day one he was treated with loving care and enormous compassion, despite his dementia which meant he would shout out for hours on end. Medically all his needs were met and emotionally he was given constant one to one support. At the end of his life, we
were treated with dignity, all our needs were met, and questions answered, at no time were we rushed or made to feel unwelcome.
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Review from Geoff S (Son of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's dementia deteriorated very swiftly in May/June this year. The previous care home (where she had only been living for 6 weeks) could no longer care for her outbreaks of aggressive behaviour. Whilst I was away on holiday, my mother had to be moved out of her previous home and the only place
that could be found (by a social worker in my absence) was Hollins Park.


I spoke with the deputy manager several times whilst I was away on holiday and she was very reassuring and professional. On my arrival back in the UK, she and the staff had evidently got to know my mother's needs well and I have nothing but praise for their ongoing care and support. My mother's initially difficult and occasionally aggressive behaviour has been expertly managed and she is now much calmer and settled. I have no doubt that my mother is being cared for with sensitivity and concern for her well-being.

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Review from Marjorie W (Wife of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very caring, they did so much to make every day interesting and always ask how relatives are.
Diet given, is according to needs, only tempting foods. Staff are spending time with residents, comforting and helping residents if they require turning. Office staff have been so helpful. Name put
on clothes as required and meet all needs as and when.
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Review from Eileen W (Daughter of Resident) published on 7 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum received excellent care during the short time she was a resident. The management and staff are very caring and considerate and treated my Mum with the utmost respect and dignity. I always felt welcomed on my daily visits to Mum and nothing was too much trouble for the staff. My family and I were
made to feel part of the Hollins Park family and we worked together in Mum's best interests.
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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Hollins Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.877 for Hollins Park is calculated as follows: ( (167 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 187 Ratings = 4.877
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hollins Park is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jul 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (106)

Meet the Team (1)

Jasmin

Jasmin Lanzaderas

Job Title: Home manager Joined: 2005

I’m a registered nurse by background and have a long-standing passion for dementia care, which is one of the reasons I joined Care UK.


I was previously Deputy Manager here at Hollins Park, and I’m proud to now be leading the team as Home Manager. I’m part of the Future Home Managers training scheme, and take part in regular in-house training to keep growing in my role.


To do this job well, you need to be highly organised, adaptable and above all, a great communicator. I love seeing residents smiling, enjoying the home and getting involved in everything we have to offer.


In terms of career highlights, I’ve been honoured to receive the Elsie Wagg scholarship and become a Queen’s Nurse. I also had the opportunity to help create the beautiful garden at Hollins Park.


What makes me proud in my role is knowing that I’m helping residents live safe, happy lives. I’m always so grateful that residents’ families are happy to leave their loved ones in our care.


Outside of work, I enjoy walking and gardening.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hollins Park to verify any information. View our terms and conditions. Hollins Park has an Enhanced Service - more info.