Hollins Park

Victoria Road, Macclesfield SK10 3JA
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9.9 44 Reviews
  • Hollins Park, Macclesfield
With a skilled and compassionate team, Hollins Park care home in Macclesfield offers personalised care and support for people living with dementia and other complex needs. Hollins Park is also proud to be accredited with the Gold Standards Framework Care Homes Programme, highlighting its dedication to providing quality, personalised support to people at the end of their lives.

The home has spacious, comfortable bedrooms, with some overlooking the home's gardens or the nearby cricket ground. Residents can also enjoy a variety of facilities, including cosy lounges, an activity room and a hair and beauty salon.

Many design features across Hollins Park have been carefully implemented to support residents living with dementia, too.

Hollins Park is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Hollins Park is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1788

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• Specialist caterers who provide a range of meals to choose from
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Hollins Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Tracy Norbury (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (7)

Parking

  • On-site

Total of 44, showing 41-44
9.9

Hollins Park has a Review Score of 9.9 (9.866) out of 10, based on 16 reviews in the last 2 years. Over all time Hollins Park has 44 reviews.

Overall Experience

  • 38
  • 5
  • 1
  • 0
  • 0

Date Published

44
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28
Overall Experience  Overall Experience 4.0 out of 5

Always found it homely, staff are very good, nothing is too much trouble. My husband is settled and content. Can't ask for anything more. Overall very happy with Hollins Park - management and staff.

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Overall Experience  Overall Experience 4.0 out of 5

It was a good month with various activities for residents and relatives. The home provides excellent care and support to the relatives.

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Overall Experience  Overall Experience 5.0 out of 5

My wife moved into Hollins Park Macclesfield about four or five years ago. She has severe dementia and now needs complete care and attention. Hollins Park is ideally suited for this. The home is split up into four equal quadrants, each with its own nursing and care staff. This means more care and attention
to all its residents. The home is clean and well looked after by a great management and all the staff are dedicated to the work they do. There is also an activities staff who look after the activities of those residents who still have the capacity to enjoy various amusements (games,visiting entertainer etc). During my wife's stay I have visited four times a week, made many friends and watched the residents treated with care and dignity.

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Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Hollins my Father has received very caring and professional help putting our mind at rest that he is now receiving the best care possible at this stage of his dementia journey. My father was transferred from another care home whom were wholly inadequate which left us constantly worried
about his well being and safety however since arriving at Hollins we have absolutely none of those worries. The team are professional, trustworthy and you can see that they have all of the residents best interests at heart. All in all a great home with caring staff, we feel very happy my Father is now receiving the right care by the right people.

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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Hollins Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Hollins Park is calculated as follows: ( (164 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 186 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hollins Park is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jul 2019

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Outstanding
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (101)

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Meet the Team (1)

Jasmin

Jasmin Lanzaderas

Job Title: Home manager

Joined: 2005

I’m a registered nurse by background and have a long-standing passion for dementia care, which is one of the reasons I joined Care UK.


I was previously Deputy Manager here at Hollins Park, and I’m proud to now be leading the team as Home Manager. I’m part of the Future Home Managers training scheme, and take part in regular in-house training to keep growing in my role.


To do this job well, you need to be highly organised, adaptable and above all, a great communicator. I love seeing residents smiling, enjoying the home and getting involved in everything we have to offer.


In terms of career highlights, I’ve been honoured to receive the Elsie Wagg scholarship and become a Queen’s Nurse. I also had the opportunity to help create the beautiful garden at Hollins Park.


What makes me proud in my role is knowing that I’m helping residents live safe, happy lives. I’m always so grateful that residents’ families are happy to leave their loved ones in our care.


Outside of work, I enjoy walking and gardening.

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