






The Prospect House philosophy is that the individual should be at the centre of everything. The home is led by the Home Manager and a band of RGNs and RMNs with many years' experience in caring for the physical health needs of older people.
Dementia care is provided in the Garden Rooms. The Home also operates a nursing unit named Davenport and a quieter unit for those with more complex...
Care Provided by Prospect House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Prospect House for full pricing details and T&Cs.
Contact Prospect House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Prospect House
- Private Owned
Person in charge
- Tracy Lumb(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (33)
Prospect House Reviews (71)
Prospect House has a Review Score of 9.0 (8.979) out of 10, based on 7 reviews in the last 2 years.
Over all time Prospect House has 71 reviews.
My wife was admitted to Prospect House on 30th January 2025, suffering from Alzheimer's disease.She is probably in the third stage of the disease, since she cannot talk,or walk, and needs to be helped with dressing,washing eating etc .She is also double incontinent.Up until this point I had looked after her , and so appreciated the level of the care needed. She has settled well into her new environment, and is well cared for. It was clear from the outset that the resident always comes first,no matter how difficult this might be. And so, I started to worry less and less. This was in sharp contrast to the Hospital,where she spent a miserable three weeks. . There she was left to her own devices , and almost totally ignored. My wife has a nice double aspect room,which is always kept spotless, the food is of good quality,and to ensure that my wife does not feel isolated,she is taken to the lounge for a couple of hours everyday day. This has had a very positive effect.
Jennifer L. Respite. October 2025. I came to Prospect House to recuperate from a total hip replacement as I could not obtain sufficient care at home. I did come to visit the facilities before my operation and found staff helpful and they answered questions fully. When I arrived for respite, the staff were very kind and helpful. They were very polite, and always knocked on my door and waited for my answer. The food was well-cooked, interesting and attractive. They were helpful on pain relief.
As a family, the introduction to Prospect House and subsequent placement couldn't have been better. It will take time for Dad to settle.
Provided full dementia nursing care for my mum for 8 years. Never once had cause to question any aspect of their provision. All staff genuinely care, rather than just doing their job. There is a clear culture here of going above and beyond. All staff seem really happy. If I end up needing nursing care later in life, I will certainly want to stay at Prospect House.
Many thanks for your kind words, the team at Prospect House work hard to deliver high-quality care to our residents and your feedback is very important to us. It is lovely for our staff to hear your lovely comments. It was a pleasure to care for your mum.
The care my mother has received has been amazing, nothing is too much trouble for the staff and they are really helpful and supportive. When my mum needed to come into the home they were really helpful and made the process very straight forward. My mum is very comfortable and content here.
Thank you for your kind words. It is a pleasure to care for your mother.
Prospect House provides a welcoming and friendly atmosphere to both residents and visitors. All the staff treated my wife with kindness and respect at all times while at the same time carrying out their duties to a high professional standard. They retained her dignity right up to the end and I am very grateful to them.
Thank you for your kind words, it was an honour to care for your wife.
In my opinion, Prospect House is head and shoulders above any other nursing home I have visited. The welcoming greeting from the ladies in reception to the cleaning crew is fabulous. The nursing staff are fabulous and always have time to chat if you have any problems or worries. The chefs cater for varied diets. If there is something on the daily meal you don't fancy they are happy to cook whatever you fancy. The nursing/care assistants are always friendly and polite. Nothing is too much trouble. Overall Prospect House really is a little gem.
Many thanks for your kind words, the team at Prospect House work hard to deliver high-quality care to our residents and your feedback is very important to us. It is a pleasure to care for your mum.
I find all staff pleasant and friendly and nothing is too much trouble. We are kept well informed about Mum and I never feel worried about her.
I am grateful that my husband is receiving much better care than I am able to provide. However, there does seem to be a problem in looking after his hearing aids. Having said that the staff are efficient, friendly and ready to help. The standard is very good but also really expensive with quite a few hidden costs on top of regular payments.
The staff provide fabulous care and always very attentive to his needs. Since being there his health has deteriorated but are always there to provide any care needed.
From the moment my husband, who has Alzheimer's disease, came to Prospect House, I knew he would be in good hands and that has proved to be right. The care and support given to him are excellent and now I have peace of mind knowing that he is well looked after.
My mother in law was loved by all the staff and was looked after so well. She loved taking part in all the activities. The care staff go above and beyond every day, they are an excellent team. She was so happy and contented.
Our mum was so well cared for by each and every one of the staff right up to Mums passing. A big thank you once again.
Staff are very friendly and very supportive and accommodating with regard to my own disability. The care my husband receives is further hindered due to his own disability which must make things (especially) communication difficult. Despite this staff have overcome this and the care my husband receives is good.
The nursing staff (senior) communicated with me clearly and regularly - as did the visiting GP's occasionally. Compared to all other nursing homes I have visited both professionally and socially I found that standard of care, communication, and organisation to be excellent. I am a senior palliative care nurse myself so was delighted to discover Prospect House looking after my sister.
Excellent facilities and the room provided was homely and clean. Staff made an effort to welcome and show warmth and affection to my sister. At all times, they were effective to my sister and very helpful to my husband and me. The food was excellent and varied. Facilities for physiotherapy, occupational therapy and hair care with lovely staff providing these services.
All I can say is that Prospect House is a true care home in every way.
My 94 year old father was brought to Prospect House from our local hospital. I cannot praise the staff enough kind, caring, lovely people. My father was looked after with the highest respect and dignity. They were also extremely kind to myself and family. I cannot recommend Prospect House highly enough.
It is always difficult to place your mother into care. I can honestly say I felt comfortable leaving her at Prospect House. The staff were very caring. It felt like a lovely home to live in. My mother seemed to relax and was content which was an indication of how she felt.
My father was cared for beautifully at Prospect House in his final weeks, at all times with dignity and respect. The restrictions in place due to Covid-19 were handled very efficiently by the staff, at the same time maintaining the high standard of care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Prospect House.
There are no upcoming events for Prospect House.
Awards / Recognitions (3)
- 16 Feb 2025Recipient: Prospect House
- 01 Apr 2017Recipient: Prospect House
- 15 Feb 2016Recipient: Prospect House
Accreditations
There are no accreditations posted yet for Prospect House.
Meet the Team (1)

Having obtained her Adult Nursing degree from Chester University, Tracy gained extensive nursing experience working in a variety of settings before joining Prospect House originally in 2019 as Clinical Lead, further strengthening the management team at that time.
After more than three years of dedicated and successful service, Tracy left Prospect House in 2022 to take a career development post as Head of Compliance for another organisation, where she focused on ensuring compliance with relevant quality procedures and legislative requirements.
Having gained further compliance experience, we were delighted to welcome Tracy back to Prospect House in 2024 as Home Manager, bringing to her new role a keen quality and compliance focus together with a passion for delivering the highest standards of person-centred care for our residents.
Frequently Asked Questions about Prospect House
What types of Care is Prospect House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Prospect House have?
There are 53 Single Rooms and 6 Couples/Companion Rooms.
What are the Facilities & Services at Prospect House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Prospect House to the centre of Malpas?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
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