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Prospect House

High Street, Malpas, Cheshire SY14 8NR
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Prospect House, Malpas
Prospect House, Malpas
Prospect House, Malpas

The Prospect House philosophy is that the individual should be at the centre of everything. The home is led by the Home Manager and a band of RGNs and RMNs with many years' experience in caring for the physical health needs of older people.

Dementia care is provided in the Garden Rooms. The Home also operates a nursing unit named Davenport and a quieter unit for those with more complex...  

Care Provided by Prospect House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,463From £1,463
Residential Dementia CareFrom £1,463From £1,463
Nursing CareFrom £1,463From £1,463
Nursing Dementia CareFrom £1,463From £1,463

Contact Prospect House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Prospect House
  • Private Owned

Person in charge

  • Tracy Lumb(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (33)

Prospect House Reviews (71)

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9.0

Prospect House has a Review Score of 9.0 (8.979) out of 10, based on 7 reviews in the last 2 years. Over all time Prospect House has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from Joan A (Wife of Resident) published on 31 May 2016 Submitted via Postal Card
Overall Experience

My husband has dementia and goes to Prospect House for day care one or two days a week to give me some me time. I can change the day if I wish. The staff are so kind and helpful.

Reply from Caroline Rowland, Matron at Prospect House

We feel grateful that you allow us to have your husband come and spend some time with us every week. It's marvellous to be so linked in to people in our local community.

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Review from John F (Husband of Resident) published on 23 May 2016 Submitted via Postal Card
Overall Experience

My wife went to Prospect House in Jan 2013 and died in February 2016. For three years she had extremely good care. A member of staff said to me once "If we didn't like the job we wouldn't do it" and that attitude seemed to apply to all the staff. Whilst the residents were patients they were also friends and treated us as such. She always had a smile for the staff and received one in return. I and my family couldn't have wished for a better standard of care.

Reply from Caroline Rowland, Matron at Prospect House

When you mention smiles and friendship I think you touch on two of the most important aspects of what we do! It was a real honour to have your wife stay with us for the last three years. Thank you for entrusting her to our care.

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Review from Paula W (Daughter of Resident) published on 17 May 2016 Submitted via Website
Overall Experience
The care at Prospect House is exceptional. First impressions are of a clean, attractive interior, with no smell of stale food, as is often the case in a residential/nursing home.

The staff both qualified and carers are helpful, kind and caring. The food is excellent, my mother aged 91 has gained weight and is once more cheerful. There is a hairdresser and a chiropodist calling regularly as well as a programme of activities. My mother has even had her nails done. I would have no hesitation in recommending Prospect House to anyone looking for care of their family member.

Reply from Caroline Rowland, Matron at Prospect House

I'm so pleased that everything is working so well. The whole crew really appreciate such supportive comments. Thank you.

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Review from Gemma (Daughter of Resident) published on 17 March 2016 Submitted via Postal Card
Overall Experience

This review relates to both Alzheimer's wing and the nursing home. My mother is in the "garden room" with advanced Alzheimer's (since Sept 2014) The care has been outstanding, mum settled remarkably quickly and in all the visits that I or my siblings have made (unannounced) we have never had cause for concern. We feel mum is loved and cared for and her needs met. The staff are always open to questions or suggestions. My father with great physical needs but completely sound mentally was well cared for on two respite short visits.

Reply from Caroline Rowland, Matron at Prospect House

It has been a pleasure to provide our services to both your parents and to hear that we have met their needs in our dementia care, as well as general nursing care suites.

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Review from Gail (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card
Overall Experience

Mum was a resident for five years, over that time the home was refurbished and extended to a high standard although some of mum's rooms were previously basic. The care and attention by staff in all roles from management, nurses, carers to maintenance, catering and cleaning staff were always of a high standard. They all became known to us and helped mum feel at home, with people who really did care that she was cared for well and was comfortable. She was treated with kindness and dignity in a very professional way and particularly in the last months of her life the attention to her needs was incredible, day and night.

Reply from Caroline Rowland, Matron at Prospect House

A particular thank you for your kind comments about our crew.

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Review from Heather (Daughter of Resident) published on 28 January 2016 Submitted via Postal Card
Overall Experience
My mother had been a resident at Prospect House for over 4 years and was suffering from mobility problems and dementia. She died on the 11th of December 2015, and my sister and I could not have wished for better care than the care she received for her end of life. All the staff and carers gave her 100% of what she needed and were a tremendous support to her, and us, at a very difficult time.

I cannot speak highly enough, and really would recommend Prospect House as a very efficient, genuine and caring home.

Reply from Caroline Rowland, Matron at Prospect House

I speak for the whole crew at Prospect House when I say how grateful and touched we are by your comments. Thank you both.

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Review from Michael P (Son-in-law of Resident) published on 8 December 2015 Submitted via Postal Card
Overall Experience

Very warm welcome by caring staff. Pleasant warm room. Nice lounge facilities and varied menu with facility to eat at different times. Joined in some social activities.

Reply from Caroline Rowland, Matron at Prospect House

Thank you for taking the trouble to provide a review. The first few days in a care home can be a daunting time and it's wonderful to hear that you felt this period went so smoothly.

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Review from Frank (Wife of Resident) published on 20 November 2015 Submitted via Postal Card
Overall Experience

We as a family looked at many nursing homes locally. As we entered Prospect House we all felt the warmth and care coming from all whom we met. It is not a big home but to us this was an advantage. We left my husband to experience the home for 2 weeks to see how he felt. Apart from the usual feelings every one must experience when leaving a loved one in such circumstances we knew he would be looked after. After 2 weeks had passed he was very settled and happy, he had made friends with a lot of people (especially the staff!) Apart from my husbands friendships I made lots of friends with both residents and staff. The matron and senior staff were always at hand if needed to discuss anything. My husband ended up staying there for 13months, until unfortunately he passed away. I will certainly keep in touch with them all.

Reply from Caroline Rowland, Matron at Prospect House

What a wonderful way to start one's experience of using a nursing home - by testing it out for a while. We were honoured that based on that experience, you entrusted us to provide care for your husband - and especially pleased that you feel your decision was the right one.

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Review from Mike M (Son of Resident) published on 19 November 2015 Submitted via Postal Card
Overall Experience

I cannot recommend this home highly enough. The staff and residents become family. Regular activities, good food, constantly clean. Lovely rooms (in a new wing). Regular reviews with family. It's not cheap, but everything works and functions so well. There are also some wonderful volunteers that help out. Highly recommended.

Reply from Caroline Rowland, Matron at Prospect House

The whole crew at Prospect House are touched by your kind words. Thank you so much.

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Review from Enid W (Resident / Service User) published on 8 September 2015 Submitted via Postal Card
Overall Experience

I am very contented here. The care is excellent, the carers are kind and smiley. The food is good. I have a lovely bedroom. My family and friends can visit me at any time. I am well blessed.

Reply from Caroline Rowland, Matron at Prospect House

It's wonderful to get such lovely comments. Thank you for taking the trouble to fill in a review card.

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Review from Judith B (Daughter of Resident) published on 8 September 2015 Submitted via Postal Card
Overall Experience

I am very impressed with the care provided. Staff are well qualified and always pleasant and willing, nothing is too much trouble. The accommodation - bedroom, lounge and dining room are all of good quality and cheerful to be in. Meals are varied, tasty and suitable. My mother is very contented, which is a great comfort to me.

Reply from Caroline Rowland, Matron at Prospect House

We're all so pleased that you feel confident about the way we meet your mother's needs. It's an honour to care for her.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 February 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Prospect House.

Upcoming Events

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Awards / Recognitions (3)

  • 16 Feb 2025Recipient: Prospect House
  • 01 Apr 2017Recipient: Prospect House
  • 15 Feb 2016Recipient: Prospect House

Accreditations

There are no accreditations posted yet for Prospect House.

Meet the Team (1)

Tracy Lumb
Tracy LumbJob Title:Home ManagerJoined: 2019

Having obtained her Adult Nursing degree from Chester University, Tracy gained extensive nursing experience working in a variety of settings before joining Prospect House originally in 2019 as Clinical Lead, further strengthening the management team at that time.

After more than three years of dedicated and successful service, Tracy left Prospect House in 2022 to take a career development post as Head of Compliance for another organisation, where she focused on ensuring compliance with relevant quality procedures and legislative requirements.

Having gained further compliance experience, we were delighted to welcome Tracy back to Prospect House in 2024 as Home Manager, bringing to her new role a keen quality and compliance focus together with a passion for delivering the highest standards of person-centred care for our residents.

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