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Vale Court Care Home

9b Chester Road, Whitby, Ellesmere Port, Cheshire CH65 9BD
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Vale Court Care Home, Ellesmere Port
Vale Court Care Home, Ellesmere Port
Vale Court Care Home, Ellesmere Port

Vale Court Care Home is a 61-bed care home in Cheshire.

Trained staff offer high-quality care and a welcoming atmosphere and get to know residents as individuals.

Residents' physical, mental, emotional and spiritual needs are met with dignified care.

Activities and day trips are organised to suit resident's interests.

Healthy food is prepared for specific dietary needs.

Care Provided by Vale Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees will be discussed on an individual basis. Support can be available from the local authority or local ICB and dependent upon individual circumstances.

Contact Vale Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Cherry Quinto(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (61)

Visiting

  • No visiting restrictions

Parking

  • Private parking available onsite with disabled bays.

Vale Court Care Home Reviews (48)

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9.3

Vale Court Care Home has a Review Score of 9.3 (9.341) out of 10, based on 11 reviews in the last 2 years. Over all time Vale Court Care Home has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from Kieran A (Grandson of Resident) published on 6 August 2018 Submitted via Website
Overall Experience

Have great staff and look after my nan very well. The rooms are also very clean, all residents are looked after very well.

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Review from Roy S (Husband of Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience

Everything is excellent! I couldn't ask for more.

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Review from Brian T (Son of Resident) published on 26 June 2018 Submitted via Website
Overall Experience

My Mum who is 96 years old and has dementia moved into Vale Court Care Home in February. After having spent 64 years in her home it was a massive change for her but she settled in very quickly indeed. This was down to the way in which the staff treated her, her room which she really liked and the food which she thoroughly enjoys, especially the cooked breakfasts which have always been the highlight of her day. On her Birthday in May, she was treated royally by the team and she really enjoys having her nails varnished and her hair done. The staff always consult with me about any issues which may arise and these are always dealt with swiftly and efficiently. As her only child, I had the full responsibility of choosing where she would go to and I am delighted with the choice which I made. I am happy in the knowledge that she is being looked after extremely well both day and night by the thoughtful and caring staff.

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Review from Gordon B (Son of Resident) published on 25 May 2018 Submitted via Website
Overall Experience

The care and respect shown to my mother is second to none. From the manager down all staff are excellent.

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Review from J M (Son of Resident) published on 11 May 2018 Submitted via Postal Card
Overall Experience
My Mother has dementia and was subject to a social services intervention and removed from her residence and home care. She was dehydrated, undernourished and had been subject to long hours of loneliness and isolation. She was temporarily placed in a care home, which put staff under stress as they were not equipped to care for dementia residents.
However, since being placed in Vale Court Care Home, the staff possess sufficient knowledge and skills to make a difference. Personalised care, support and individual engagement has returned self-respect, confidence and self-esteem. Physically her hygiene and well being has improved, she has gained weight as well as increased mobility.

I cannot express my gratitude enough to all the carers at Vale Court who contribute to the Health, Safety and Welfare of all the residents. Engaging each resident personalised needs, they achieve a caring community that removes the shadows of loneliness. I can only say from the bottom of my heart, thank you all for all your patience and caring you are very, very special individuals. I would not hesitate in recommending this unique care home.

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Review from Jennifer C (Sister of Resident) published on 28 December 2017 Submitted via Postal Card
Overall Experience
Since the day my sister who has learning difficulties and cannot stand or walk due to a major spinal problem she suffered in January 2017, she was accepted by Vale Court in April 2017 and the quality of care and attention she has received from all members of the staff has been excellent.

In spite of her numerous problems, she continues to be very content and happy at Vale Court, since being moved from the hospital.

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Review from Lynn L (Daughter of Resident) published on 19 September 2017 Submitted via Website
Overall Experience

This home is better than I could have hoped for. I and my family spend a lot of time visiting the home and are made to feel very welcome. Residents are treated as if they live there, not as if they are staying there. Staff are excellent and the culture of caring and friendliness clearly comes from the top. The staff know the residents well and interact with them as if they were family. Individual needs (e.g. dementia, continence, mobility, eating) are well understood and managed. I visited lots of homes before choosing this as our preference. Dad moved from another home on the Wirral which was quite frankly a shambles. Vale Court Care Home is a breath of fresh air. The gardens are also very nice for the occasional stroll.

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Review from Pam W (Daughter of Resident) published on 25 August 2017 Submitted via Website
Overall Experience

As a family, we are extremely impressed with this care home. It's a cliche but they do go above and beyond. The staff actually care about the residents. This isn't just a case of a couple of the staff being good. All the staff encountered have had the same attitude and approach.

My dad has been a resident in the dementia unit for about 6 weeks so far and has really settled. We feel like he is safe here and also happy. The staff make an effort to engage him and not just leave him to veg in his chair all the time. I think the balance is right as is the judgement of what's right for the individual!

He had been in 2 homes in the area previously and this is so much better.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (6)

Cherry Quinto
Cherry QuintoJob Title:Home ManagerJoined: 2004

Hi I am Cherry

Michelle Hughes
Michelle HughesJob Title:Deputy ManagerJoined: 2008

Hi I Am Michelle

April Ordinario
April OrdinarioJob Title:Deputy Night ManagerJoined: 2021

Hi I am April

Kasia Pusz
Kasia PuszJob Title:Home AdministratorJoined: 2022

Hi I am Kasia

Mark Laight
Mark LaightJob Title:Regional ManagerJoined: 2022

I have worked in care since 1991, and I love working in the care sector because it is rewarding and is never the same every day. I receive job satisfaction, as I am able to make a positive impact on people’s lives and always seek to drive continuous improvement in any area of care that I have worked in.

Gary Scarlett
Gary ScarlettJob Title:Regional Maintence ManagerJoined: 2021

Hi, my name is Gary, and I am the Regional Maintenance Manager at Careconcepts LTD. The chance to have contact with the residents and the interaction is so great. When working at Careconcepts, no day is the same.

It is also good to have residents ask me to deal with an issue within their room and have a little chat with them at the same time. I am enjoying working as part of such a diverse team and ensuring the presentation and safety of the home is paramount in my day-to-day responsibilities.

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