The Grange Care Home

Keighley Road, Colne BB8 0QG
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8.1 38 Reviews
  • The Grange Care Home, Colne
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care

Facilities

Good to Know

Owner

  • L&C Care Home Ltd

Person in charge

  • Emma Gray (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (5)
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The Grange Care Home Reviews (38)

8.1

The Grange Care Home has a Review Score of 8.1 (8.125) out of 10, based on 1 reviews in the last 2 years.
Over all time The Grange Care Home has 38 reviews.

Overall Experience
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Date Published
  • 38
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  • 37
Reviewer Connection to The Grange Care Home
  • 13
  • 10
  • 4
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  • 2
  • 1
  • 1
  • 1
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  • 1
Total of 38, showing 1-20
Review from L H (Son of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were very loving and caring and made my dad feel at ease straightaway. The food was excellent, the home was very clean and the laundry facilities were spot on. All in all I cannot fault The Grange Care Home.
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Review from Pauline B (Wife of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at The Grange helped us through a very difficult time following my husband's stroke. They were not only there for my husband but for myself as well. They were kind, considerate and very supportive. They allowed me to have meals with my husband whenever I visited and made meals especially
for my husband to try and tempt him to eat.
My husband is home now but misses all the girls, which shows how comfortable he was there.
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Review from M S (Son of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in The Grange Care Home since March 23' and we are very happy with the ongoing care she receives. The care team make sure her needs are met. The food and activities are great and my mother is very settled and content. The management and staff always on hand and willing to talk to
us. There is a lovely caring atmosphere that is filtered through to the patients. Excellent service all round.
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Review from Katheryn R (Daughter of Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved to The Grange from another home and instantly my dad's quality of life improved for the better. He had been bed bound for eight weeks prior to coming to The Grange, also half naked. Immediately, upon arrival, he was dressed and sat up in a chair, eating excellent wholesome food. He now
has dignity and an excellent quality of care. He can be a grumpy old man but the staff soon lift his spirits and make him laugh! Dad's needs are very well cared for, thank you.
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Review from S H (Daughter of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find The Grange to be a caring home, all the staff are polite and always assist if you have any queries. My dad is being looked after extremely well. The carers know him well and understand when he is poorly or becoming poorly; which is vital to his wellbeing. If I have any concerns at all, the staff
are always willing to sort anything out. My dad's room is always clean and his laundry is soon back in his drawers/wardrobe. I understand the difficulties when perhaps staffing levels are an issue but the care is always very good.
Reply from Katie Barnett, Marketing Administrator at The Grange Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate all of your kind comments about our team, and we are glad your dad is comfortable and happy in our home. Have a wonderful day.

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Review from Shirley O (Niece of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle of 91 years, was admitted to the Grange in February 2022 as a long-term resident after a long spell in hospital, following a nasty fall. he settled in very quickly and is extremely happy in his new home. The staff are exceptional, from those in charge to the cleaners, catering staff, odd job
man - nothing is too much trouble for them.
Reply from Katie Barnett, Marketing Administrator at The Grange Care Home

Thank you, Shirley, for your positive feedback towards The Grange Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your uncle has settled in. If there is anything more we can do, please do not hesitate to reach out.

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Review from Lorraine H (Daughter of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had dementia alongside twelve other health issues. The staff at The Grange cared for him in an excellent way which, at times, was challenging. I live a long way away and never felt remote due to regular chats with nurses, carers and other staff there. I cannot fault their dedication and care
for him and me. I wholeheartedly recommend them.
Reply from Katie Barnett, Marketing Executive at The Grange Care Home

Thank you, Lorraine, for your comments about your recent experience at The Grange Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Annie W (Daughter of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at The Grange Care Home looked after Mum at the end of her life. I couldn't visit often but Mum's many visitors told me that the atmosphere was really happy, friendly and welcoming. Mum seemed very well cared for. When I could visit, I was impressed by the relaxed, homely ambience and by the
caring professionalism of the staff. Communication with the home was excellent. I think The Grange is a lovely care home.
Reply from Katie Barnett, Marketing Administrator at The Grange Care Home

Thank you, Annie, we always appreciate individuals taking the time to give their feedback. We are sorry to hear about your mum but we are very pleased to hear that her experience at The Grange Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is ever anything we can do for you in the future, please do reach out.

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Review from J M (Son of Resident) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely home on its own grounds with a fantastic garden and great staff to boot. My mother stayed here along with my stepfather, who still resides there and they were both very happy with everything. Apparently, the porridge is the best they ever tasted! I would recommend it to friends and family alike.
Reply from Katie Barnett, Marketing Executive at The Grange Care Home

Thank you, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Martin H (Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities.
Residents made very welcome and very safe.
Excellent food, and would definitely recommend The Grange to others.
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Review from J M (Daughter-in-law of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very friendly and happy home with a lovely garden and good facilities. The food is good according to both my parents-in-law and they are very welcoming to visitors, making everyone feel at home, which is great.
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Review from T H (Resident) assisted by family/friend published on 7 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My personal needs and care are always attended to. Meals are varied and of good quality. Supplementary snacks and drinks are also provided between meals. Laundry is always carried out regularly and to a high standard. Medical needs are always checked and acted on, where needed. Various activities are
provided for residents' stimulation. All staff are very pleasant and attentive to my day to day requirements.
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Review from Judith R (Wife of Resident) published on 17 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a long stay in the hospital, my husband moved to the Grange nursing home. He has a lovely room with everything he needs. I have always been made very welcome by all the staff. Our two sons have been able to visit their dad in these difficult times, with restrictions. We are very grateful for the
care and attention of all the staff. The food is very good and nothing is too much trouble. Thank you.
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Review from Anthony B (Brother-in-law of Resident) published on 9 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very friendly and caring. The people who work here go out of their way to make you comfortable.
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Review from Jemma M (Granddaughter of Resident) published on 18 November 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
As you will know, choosing a care home is not an easy process. The Grange seniors were really good in the beginning, great when visiting to look round, and really sold it to us. We booked my grandad in for some respite. His stay was okay, the staff were lovely but the management is poor. Not once through
admission or through my recent complaint have I spoken with the manager.
I called the home to book in some more respite and then whilst speaking to a senior, I overheard a professional say 'oh no, don't take him he's an absolute nightmare, a nightmare'. The senior talking to me apologised and could not get off the phone quick enough. I then received a call from a different senior to say there had been a mix-up and she confirmed that there were no beds for grandad and no offer for respite for the foreseeable. I asked for some honesty due to that being a strange coincidence after hearing the previous call. I requested to speak with a manager and have not heard anything since.
Reply from Emma Gray, Home Manager, The Grange at The Grange Care Home

Thank you, Jemma, for your feedback. At The Grange, we pride ourselves on providing a high standard of care and building strong relationships with families, so we apologise that you feel this has not happened in your case. The home has excellent occupancy and at the moment, our respite beds are extremely limited so do get booked very quickly.
Once again, we apologise for your experience. If you would like to discuss anything more, please reach out to me directly at the home. Thank you.

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Review from Jonathan R (Son of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Grange team always go the extra mile and are a well-led team who really care for the residents. You all have my gratitude for looking after my mother who was fragile and vulnerable after a fall. Your help does you great credit.
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Review from Michael C (Son of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in "The Grange" for the past 12-months. She says (my mother) she is happy, well looked after, well-fed and generally cared for well but the staff. When I phone, the staff are always very accommodating.
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Review from Melanie A (Daughter of Resident) published on 9 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came into The Grange for end of life care and was treated with dignity at all times, nothing was too much trouble for the staff or management. His dedicated room was so peaceful and had all the facilities that you required for a dying person. My heartfelt thanks go out to all those involved with
my dad. Not only were you dedicated to him you made us feel special too. Thank you is not enough!
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Review from June N (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff kept well informed. Resident care excellent. Always treated with dignity and respect.
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Review from Hilary G (Daughter of Resident) published on 18 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Granges is brilliant. My mum is looking really well. I hadn't been able to see her for a year, until recently - when I was able to call back in and see her. It was clear she had been taken care of really well. The staff are so lovely, caring and thoughtful - like a kindly extended family. All the
staff are a credit to the company. Thank you so much!
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Current Review Score: 8.1 (8.125)

Overview of Review Score

The Review Score of 8.1 (8.125) out of 10 for The Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Grange Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.125 Points relating to the number of positive Reviews for The Grange Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Grange Care Home

What types of Care is The Grange Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Grange Care Home have?

There are 30 Single Rooms and 5 Couples/Companion Rooms.

How far is The Grange Care Home to the centre of Colne?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange Care Home to verify any information. View our terms and conditions. The Grange Care Home has an Basic Service - more info.