Search...

Guy's Court Residential Care Home

409 Poulton Road, Fleetwood, Lancashire FY7 7JY
Sanctuary Care Ltd Logo
Jobs
Guy's Court Residential Care Home logo
Guy's Court Residential Care Home, Fleetwood
Guy's Court Residential Care Home, Fleetwood
Guy's Court Residential Care Home, Fleetwood

The team at Guy’s Court is passionate about enriching the lives of residents. Many of them have worked at the home for over 10 and even 15 years, giving it that warm, family feel.

Providing residential and dementia care, they also provide pre-bookable respite care breaks, which are ideal for family carers who would like to plan a short break themselves, with the peace of mind of knowing their loved...  

Loading travel time

Care Provided by Guy's Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £999From £999

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £999 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Guy's Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sally Gregory (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (2)

Guy's Court Residential Care Home Reviews (45)

Submit a Review
9.5

Guy's Court Residential Care Home has a Review Score of 9.5 (9.523) out of 10, based on 13 reviews in the last 2 years. Over all time Guy's Court Residential Care Home has 45 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Guy's Court Residential Care Home
Loading...
Showing 45 reviews matching selected criteria
Review from Neil T (Son of Resident) published on 17 August 2026 Submitted via Postal Card
Overall Experience

Over the last year we have been very happy with the welcoming approach to mum's care. She has been included in the various activities, days out where possible and general atmosphere in the home. In more recent months mum hasn't been well and become increasingly more frail, this being said the staff have adapted to her changing needs. One little concern is her recent lack of false teeth and broken glasses?

Reply from Jacob Hardie, Reviews team at Guy's Court Residential Care Home

Thank you for sharing your feedback about Guy's Court. We're delighted to hear your mum has enjoyed the welcoming atmosphere, activities and support from our team. It means a great deal to know we've been able to adapt to her changing needs and continue to support her wellbeing. Thank you for taking the time to share your experience

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jayne G (Daughter of Resident) published on 13 July 2026 Submitted via Website
Overall Experience
My mum was at home and was bed bound with carers coming in 4 times a day .She has now been in Guys Court now for about 6 weeks ,and the transformation in her is absolute amazing. The staff get her up every day , and her whole appearance is totally different. She now eats more and has put on weight.I cannot praise the staff enough. The staff are so friendly and very approachable.

Would totally recommend this care home.

Reply from Jacob Hardie, Reviews team at Guy's Court Residential Care Home

Thank you for sharing such wonderful feedback. We're delighted to hear about the positive transformation and how much your loved one is enjoying being up and about each day. Your kind words about the team's friendliness and support truly mean a great deal.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul W (Son of Resident) published on 16 June 2026 Submitted via Website
Overall Experience
I have been trying to get my mum the care she deserves through Lancs Council for a while now.
I was informed on 20th March that Sally (Care Home Manager) was going around to assess mum to see if she was as the 'gold star
condition for dementia' as stated by the doctors! I am glad she did.
She is now been in Guy's Court care home for a week now and the difference is amazing.
From lying in bed all day to being up dressed, eating meals with the other residents and sitting in the garden. It's like having mum back all over again.
Everyone has been so helpful, supportive and above all caring about mum.
I couldn't have ask for more.
I would like to thank Sally for getting mum into Guy's Court, Emma for taking the time to explain things and the support on offer and Charlie for being a support to mum when we were there.

As for the rest of the staff (sorry, but I cannot remember everyone's name, but I will), a great big thank you to you all. Keep up the good work.

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

Thank you for sharing such a moving experience. We're delighted to hear the positive difference in your mum's wellbeing, from being more active to enjoying time with others and the garden. It means so much to know you felt supported every step of the way and that our team helped make this transition a happy one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L C (Daughter-in-law of Resident) published on 16 June 2026 Submitted via Website
Overall Experience
We are very pleased with all of the care and attention given by everyone at Guy's Court. Absolutely everyone has made us very welcome and are always ready to answer any questions that we may have. There has been a hugely positive difference in my partner's mum's health and wellbeing since arriving at Guy's Court over the last few days. Alongside their gentle and appropriate encouragement, she has even been able to sit outside in the garden with us.

We have total peace of mind that this is the right place, the right care, the right people and the right nurturing, caring environment for our very important person.

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

Thank you for your kind feedback. We're delighted to hear your partner's mum has settled so well and that you feel reassured by the care and support provided. It's wonderful to know she's already enjoying time in the garden.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane E (Daughter of Resident) published on 10 March 2026 Submitted via Website
Overall Experience

Mum has dementia and has been a resident at Guy's Court for over 18 months now. She has a nice room on the front with ensuite toilet. We are very happy with her care and are so pleased to have found this care home. Her care is excellent, carers take the time to get to know each resident, their needs and likes/dislikes. The carers and management are like good friends to her now. Putting the care of a loved one in someone elses hands can be very difficult but I have never regretted it and have always felt confident that Mum is well cared for at Guy's. They always bring her back to good health when she has been ill. The food is very good, in fact Mum has put weight on now that she is eating properly. The lounge, dining room and conservatory are really pleasant, the home overall is very clean too. There are activities, outings and entertainment. As family we are consulted as needed and when visiting we are always made to feel welcome. I would not hesitate in recommending Guy's to anyone.

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

Thank you for sharing such thoughtful feedback. We're delighted to hear how well your mum has settled and that she's enjoying the caring environment, nutritious meals and engaging activities. It means so much to know you feel confident in the support she receives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L T (Granddaughter of Resident) published on 5 March 2026 Submitted via Website
Overall Experience
My grandad has been in the care home after moving from his previous one, since moving to this home my grandad is interacting a lot more with other residents and staff. The main bonus is he is now managing to eat more food, I cannot thank the staff enough for taking the time to care for him, ensuring and encouraging him to eat and drink. My grandad was poorly one day which I raised with staff and the staff listened instantly and got a doctor to him which helped his care and prevented his illness getting worse. The staff are always polite, friendly and welcoming with the residents and family that go into the home. They will go above and beyond to help with anything my grandad needs to make him feel comfortable and happy.

The activity lady Caroline is amazing with the residents, always tries to come up with new tasks what they can do for each season, it's lovely to see when all the residents get involved.

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

Thank you for sharing such thoughtful feedback. We're delighted to hear how well your grandad has settled and that he's feeling more engaged, comfortable and supported. It's wonderful to know he's enjoying his meals and the experiences on offer, and that your visits feel so welcoming.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Wife of Resident) published on 26 February 2026 Submitted via Website
Overall Experience

My husband has been in Guy's Court for about 6 months. He has settled very well and the staff were supportive during his transition to the home. They listened to our concerns and needs for him, and adapted accordingly. The staff are caring and provide information on his wellbeing regularly, and the home has a stable staff, we see the same carers often, and they show a genuine interest. His room is always very clean and tidy. They take good care of his dietary needs, with a good and varied menu, and ensure he eats his meals. The home has entertainment regularly that he enjoys. Thank you.

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

Thank you for sharing such lovely feedback. We're delighted to hear how well your husband has settled and that the caring, consistent support from the team and the daily experiences are helping him feel comfortable and valued.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emma S (Daughter of Resident) published on 3 February 2026 Submitted via Website
Overall Experience
Unfortunately I had a bad experience with this care home and I feel Mum did not receive the care and support she needed as her Dementia worsened. There was many incidents and accidents that resulted Mum in having various head injuries.
There was also an incident where Mum was secluded in the conservatory, unsupervised and left, even though she is a high falls risk. She had spilt a cup of coffee on herself, when raised this was dismissed by staff who left her in wet clothes.

Staff had many altercations with family, some where unprofessional, hostile and rude and made comments like 'do you think your Mum deserves preferential treatment over others' and told me my mum was tortured and tormented every day by the amount of steps she walks. The home had lost her glasses and wedding rings which where never found. One to one was funded and never implemented. Incredibly poor communication and POA was not included in any discissions made in care and with medication. Felt like Mum was a problem

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

We are truly saddened to hear about your experience at Guy's Court. Your feedback is very important to us, and we take concerns like yours seriously.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Grandson of Resident) published on 30 January 2026 Submitted via Website
Overall Experience

Nan has been at Guys for 3 years this year and although she can be challanging she can be her car is out standing from all staff they are kind, caring, helpful and friendly its greay to see nan happy

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alexander C (Grandson of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

My grandmother has been a resident at Guy's Court for almost three years, and her time there has been truly happy and fulfilling. The care she receives has always been exceptional, and I have complete trust in the team. When her health began to decline unexpectedly, I was kept fully informed day and night by the kind, attentive staff-something I especially valued while working away from home. When she experienced a sudden medical emergency during the night, the response from the night team was exemplary. Sam, in particular, went above and beyond. Her calmness under pressure, clear communication, and decisive action made an enormous difference. It was clear that her dedication to the residents' wellbeing comes from the heart. Thanks to her professionalism and compassion, my grandmother received immediate, thoughtful care, and I felt supported every step of the way.

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

Thank you for sharing such heartfelt feedback. We're delighted to hear your grandmother has felt happy and fulfilled during her time with us. It means so much to know our team's dedication and professionalism gave you peace of mind, especially during a challenging time. We're proud to provide care...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from J F (Daughter of Resident) published on 17 October 2025 Submitted via Website
Overall Experience

Guy's Court helped my mum much more than the hospital rehab ward. Her mobility and cognitive function improved so much that she could eventually come home. I am still shocked by how much difference the care and attention she received has made

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

Thank you so much for your lovely feedback. We're thrilled to hear how much your mum's mobility and cognitive function improved during her time with us. It's incredibly rewarding to know our care made such a positive difference and helped her return home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Son of Resident) published on 19 September 2025 Submitted via Website
Overall Experience

Mum has been at Guys Court for around 4 years now and we've always been really happy with the level of care provided. Recently mum came back to the home after a spell in hospital and the care home staff have looked after her very well indeed-nursing her back to better health after her hospital stay and have kept me informed of the situation and how mum is doing. The staff seem to really get to know and genuinely care about the residents and positive relationships are formed. The staff also get to know the immediate family too-kindly offering us cups of tea! I like that the home offers various activities for the residents and organises various special events throughout the year. They even arranged a special celebration for my mum and dads 50th Wedding Anniversary! I wouldn't hesitate to recommend Guys Court to anyone.

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

Thank you so much for your lovely review. We're delighted to hear that your mum has been well cared for at Guys Court, especially following her hospital stay. It's wonderful to know that our team's support and communication have made a positive difference to you and your family. We're proud to...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P W (Husband of Resident) published on 5 September 2025 Submitted via Website
Overall Experience
Staff are 100% really look after my wife
Meals are really good and plenty of it
Thay have a mini bus and take people out
Thay has Staff that keep thr residents entertained
Managers are always there and are open to any questions or concerns you may have
All the staff treat the residents with respect

I have no problems at all with this care home

Reply from Jacob Hardie, Design and Marketing Assistant at Guy's Court Residential Care Home

Thank you so much for your lovely review. We're really pleased to hear your wife is well cared for and that you're happy with the meals, activities, and support from our team. It's great to know our staff and managers have made a positive impression.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter-in-law of Resident) published on 30 July 2024 Submitted via Website
Overall Experience
My mother-in-law is presently a resident at Guy's Court, although she is just in respite at this time after a short stay in hospital, she is cared for with all the professionalism as every other resident. We are aware that eventually it will become a more permanent move, and this has given us peace of mind that when the time comes she will get all the care that is needed day to day.

With all the activities daily, and us being able to visit whenever we like, it will make the decision for the family an easier one.

Reply from Kate Yates, Communications and Content Specialist at Guy's Court Residential Care Home

Thank you for your review for Guy's Court. We're pleased to hear how happy you are with your mother-in-law's care and that you have such peace of mind for the future and what could be a permanent move to the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Granddaughter of Resident) published on 22 July 2024 Submitted via Website
Overall Experience

Nan has moved into Guy's on respite looking at long term and she has settled in so much been made to feel welcome by staff and residents as a family we were so nervous but have no regrets now and are hoping she continues to enjoy her time there.

Reply from Kate Yates, Communications and Content Specialist at Guy's Court Residential Care Home

Thank you for your positive review for Guy's Court. We are thrilled to hear that your grandmother has settled in so well and that you feel so reassured by the care the team provide.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Danielle M (Daughter of Resident) published on 22 April 2024 Submitted via Website
Overall Experience
My mum has been in Guy's Court since October 2023. She started in respite and then short-term placement as a permanent resident.
We as a family could not be happier with the care, the home and all the staff.
Our mum is thriving and is very happy in her new home.

We are over the moon to be able to write such a fantastic review after making the hardest decision of our lives by taking the step of full-time care for Mum. We highly recommend this care home to anyone who is looking for the best care for their relatives.

Reply from Kate Yates, Communications and Content Specialist at Guy's Court Residential Care Home

Thank you for your five-star review, we are delighted your mother is thriving at Guy's Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ella R (Niece of Resident) published on 26 January 2024 Submitted via Website
Overall Experience

My aunt has recently been in Guy's Court. I felt extremely comforted by the fact that she was under such good care. My fears were allayed as the manager explained everything and answered all queries. Thank you for providing our family with assuring in a vicarious time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from George H (Sister of Resident) published on 26 January 2024 Submitted via Website
Overall Experience

My brother is a resident at Guy’s Court. It is a pleasure visiting him. We are always made welcome and have got to know the staff well. We are kept updated about how he is doing and the staff are quick to identify any concerns about his health. The activities are always planned and families are invited which is lovely to see. He has gained weight during his stay and as a family, we are really happy with his progression. We enjoy visiting him and know he is safe and well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gemma M (Daughter-in-law of Resident) published on 19 September 2023 Submitted via Website
Overall Experience

Wonderful care home. All the staff are so friendly and attentive and are looking after my mother-in-law so well. She has improved so much since going into there in April. She is happy in herself, is eating a lot better and is just generally content. Thank you to them all, would recommend to anyone who is looking for their loved one to be cared for.

Reply from Kate Yates, Communications and Content Specialist at Guy's Court Residential Care Home

Thank you for your wonderful review, the team at Guy's Court will be thrilled to hear your positive comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W S (Grandson of Resident) published on 5 September 2023 Submitted via Website
Overall Experience

I would like to give thanks to all of the staff at Guy’s. My Nan was a resident there for 2 years and sadly passed away earlier this year. The care and compassion shown was second to none. They have treated us all like family and it is clear to see that each and every staff member of staff cares dearly for our loved ones.

Reply from Fae Doherty, Senior Marketing Officer at Guy's Court Residential Care Home

Thank you so much for such a wonderful review of our home - our staff will truly appreciate your kind words. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Guy's Court Residential Care Home.

Upcoming Events

There are no upcoming events for Guy's Court Residential Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Guy's Court Residential Care Home.

Meet the Team (1)

Sally Gregory
Sally GregoryJob Title:Home ManagerJoined: 2020
I started at Guy’s Court in February 2020, having worked at my previous home for 24 years in roles including home manager and company director.
As a team we are very passionate about the home and the person-centred care we provide to our residents. We have a wide range of activities and events in the home with a focus on keeping our residents mentally and physically active.

I am very proud of the progress the home has made, which has been achieved working collaboratively as a team, enriching the lives of our residents.

Frequently Asked Questions about Guy's Court Residential Care Home

What types of Care is Guy's Court Residential Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Guy's Court Residential Care Home have?

There are 33 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Guy's Court Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Guy's Court Residential Care Home to the centre of Fleetwood?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Guy's Court Residential Care Home to verify any information. View our terms and conditions. Guy's Court Residential Care Home has an Enhanced Service -more info.