Hope House

A 5-star home with 5-star staff, I couldn't ask for anything more. Many thanks for making my mother happy.

Brilliant care home, fabulous staff. Can't fault the home in any way.

My dad couldn't be in a better place. They have treated him with dignity and care at Hope House. Dad is really happy and settled. I would like to thank all the staff for their kindness.

My grandad was admitted to hospital due to falling unwell - throughout his hospital stay, he kept saying how he could not wait to get back to Hope House. On returning to Hope House, the staff have been amazing and have supported my grandad and us as a family. We are so happy with the care my grandad receives at Hope House - thank you to the staff for all they do.

My great-grandad recently moved into Hope House - at first, he was reluctant to go into a care home, but now he said it is the best thing he did. He has made new friends through activities within the home, and he has managed to get back on his feet after having reduced mobility from a decline in health. His room is always clean and tidy, and the staff are always willing to help; the care for him has been outstanding. Thank you so much to team Hope House. I would definitely recommend the home.

The resident was a close family friend who came to Hope House because he was so ill and unable to return home. He was cared for with dignity and respect despite some of his behaviours caused by his illness being challenging to the staff. No one knew how long he would stay with you, it was a short, stay and we are glad it was with you all.

My husband received end of life care at Hope House. He was treated universally with kindness and dignity. Every member of staff I met was concerned with doing their best for him. Individual staff members went the extra mile to make sure everything that could be done to make things better for him was done and for that I am extremely grateful.

Can't thank the staff enough for all their support and the care that was given. Such a lovely caring environment.

My family member recently came into Hope House and the care he is receiving is outstanding, we are so glad that he has come to hope house as he has been treated with dignity and respect. Prior to him being admitted to Hope House, we contacted them as we were unsure of what to do, the team was so helpful and helped us all along the way helping the process to be less stressful. The management team have been amazing and we would just like to thank the Hope House team for their care and support at this time for my cousin.

I would just like to say how wonderful the staff who cared for my father were as he approached the end of his life, while at Hope House. He was able to enjoy entertainment, as we have many happy memories of him doing this. He put weight on while being cared for at Hope House. We appreciated how many staff came to show their respects at my dad's funeral. Thank you!

From the first time, my dad was in Hope House, he was cared for really well. The staff were kind and caring and looked after Dad really well. It was lovely to see so many staff from the care home attend Dad's funeral. This really touched me and my family.

Hope House has made our Mum very happy. She loves the staff and they are very good with her. She loves the staff and they are very good with her. She loves going out on day trips and enjoys the activities, it has changed her life for the better and it gives us peace of mind that she has 24/7 care.

My relative received excellent rehabilitation care at Hope House whilst recovering from a fall. The staff supported their independence and genuinely cared about them. My relative arrived at the home extremely poorly from hospital and the Managers were 'straight on' sorting issues such as a temporary GP to get a much-needed prescription. I am very grateful for the care and attention they received and would thoroughly recommend this home.

I can't begin to speak of the team at Hope house without mentioning the management individuals, they are excellent. My relative received care that was compassionate, kind, gentle and most of all, professional. I am a retired registered nurse and I would recommend the staff including nursing, admin, cooks and cleaners. I cannot thank them enough for the peace of mind I had during my relative's short stay.

The level of care my mother has received over the last twelve years at Hope House has been second to none. The staff are loving and caring and will bend over backwards to cater for all the residents wants and needs. In 2010 I took my mother out of a different care home because the standard of care was abysmal and put her in Hope House. When we arrived she was warmly greeted by the manager and the staff and this was the first time I saw her smile since she had her stroke. She has been laughing and smiling ever since. I can only say a sincere thank you to the management and all the staff.

Can't recommend this care home enough. It has changed my mother's life.

The warmth of all the staff during Mums last days was comforting for the family.

My mother was a resident at Hope House until her passing on 5th July this year. She was always in the best place for the care she required. Management and staff in fact everybody was good with mum and she was very well looked after. There were some special people for mum at Hope House but my thanks go to everyone for taking care of her whilst she was a resident. The special things are done for mum - taking her to visit her sick niece and to the eventual funeral of her niece will never be forgotten. The day of her 100th birthday was, considering visiting rules, a lovely occasion, and the cake, candles, and singing of Happy Birthday by staff was really wonderful for mum. That short piece of video will be with myself and my sister forever so thank you. She treasured her card from the Queen. Thank you for the bingo, my mum's favourite and most successful, and outings in the early days. Thank you for attending her funeral and just thank you again

I/we are extremely impressed and grateful that my brother has fallen on a new lease of life since he arrived at Hope House. Very impressed!

The care and treatment of dad is first class.