Hope House

The staff and management are excellent. Mum looked after really well by the friendly staff. Lovely and clean I would recommend. Feels like home from home 5 Stars.

So thankful to God for all of them and I really mean that.

My grandma stayed at Hope House for 10 days respite. She absolutely loved her stay, all the staff were warm and welcoming towards her. My gran said the food was amazing and she felt like she was staying in a 5-star hotel! She would really like to stay again. I would highly recommend Hope House, such a great care home. Staff that go the extra mile!

Since moving from my home into Hope House I have been made to feel at home with staff and carers. I am really well-fed, the meals are beautiful and good. I am also kept clean and my clothes and bed are spotless.

Hope House provide excellent support and care for my mum. I feel they have a personal approach and go over and above to give feelings of reassurance to my mum, particularly in the current situation. They keep me updated with regular video calls so we keep in touch. Thank you for your kindness.

Thank you all so much for looking after my mum. She thoroughly enjoyed her stay and looks forward to visiting again. The home has a lovely atmosphere and it is nice and warm. Mum also had some really enjoyable meals. My mum was made to feel welcome as soon as she arrived. She was given a lovely room, nice and bright, and signage was in place to advise staff of my mum's specific mobility and transfer isuses. The manager and staff were very friendly, and treated my mum with kindness and respect throughout her stay. The home had been trimmed up for Valentines Day, which made it look really special, and Mum enjoyed the Valentines Day entertainment. Staff had really made an event. Overall, I felt extremely comfortable leaving my mum in the care of Hope House whilst I went on holiday. I was most impressed, as were some of my mum's friends who visited her. Kind regards and a big 'thank you'.

My father was a previous resident at Hope House and I have to say he was most welcomed. The manager showed me around the home when I first went to look and I must say she was very polite and reassuring that my father would be looked after. The staff that are employed, show a very caring and professional way toward the residents. They included my father in all activities that he could do and he really enjoyed the days out they organised. I would recommend Hope House for anyone who’s looking for a nice, clean residential home with caring staff. I would personally like to thank all the staff for looking after my dad while he was there. I will never forget you all.

Hope House is the best example of what a care home should be and should be graded outstanding. It is well managed, spotlessly clean and good food. Staff to patient ratio is excellent, with caring staff who have dignity and respect for the resident. This is a happy home, with support and understanding for the family. Thank you Hope House - keep up your standards, you have a special home.

Since my husband moved in on July 1st, he has been treated with kindness and respect. I cannot thank all staff for their help.

I am really impressed.

That is me.

Would highly recommend Hope House. We knew this would be the home for mum as soon as we came. Always made welcomed any time of day. All staff very friendly and attentive. We go home knowing mum is well cared for and in safe hands.

A pleasant and well-managed nursing home, in lovely surroundings. The staff and the standard of care have been excellent in the two years my father has been a resident. Highly recommended.

We were welcomed. Security was good. Staff pleasant and helpful. Clean.

Staff so pleasant and helpful.

Came to Hope House for a few days while some work was being carried out in my home. I have been very happy staying here and have been extremely well looked after. All the staff have been fantastic and I would not hesitate to come here again should the need arise.

Very impressed with the activities during the week. Everything looking clean and tidy. Very impressed with the staff.

We have always found our father's care to be of the highest standard. This is my father's third home and by far the best. The staff are always friendly and very helpful.

Everyone makes us feel welcome and I like them interacting with the residents (the staff) and the games they play.

Hope House looked after my granddad in his final days this year and now look after my grandma who is bedbound after suffering a large stroke. The staff are amazing, my gran always looks settled and content, always clean and her room is perfect for what she needs. I couldn't ask for more from them and would recommend the home to anyone looking for caring and genuinely lovely staff.