51 Clifton Drive, Lytham St Annes FY8 1AL
Group: Century Healthcare Ltd
Person in charge: Deborah Thompson (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users
Registered Care Categories*: Old Age
Single Rooms: 24
Shared Rooms: 2
Latest Care Quality Commission* Report on Priory Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Priory Court has a Review Score of 8 (8.012)
The Review Score of 8 (maximum of 10) for Priory Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Priory Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Priory Court is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.179 Points relating to the number of positive Reviews for Priory Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Carol C (Goddaughter of Resident) on Friday 8 September 2017. Relates to August 2017.
My Aunt came to Priory following 3 weeks in Victoria Hospital as she needed 24/7 nursing care. We had spent time visiting various nursing homes, considering the CQC reviews etc. We had a lovely welcome and good information about the care and the facilities. Later, we had a tour of the home with the matron. We were impressed with the standard and the helpfulness and friendliness of the matron and her staff.
My aunt was treated with care and dignity throughout. She was well looked after and supported by all staff; medical attention was sought quickly if needed. Her room was spacious and clean. She felt very comfortable and enjoyed conversing with staff. Sadly, she was very poorly and passed away peacefully after a few weeks. We were pleased she had spent her last few weeks there and we know she felt safe and happy there. Relatives and friends were treated well and close family were kept well informed.
We would have no hesitation in recommending Priory Court for good care.
How likely would you be to recommend Priory Court? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Priory Court