Rivington Park Care Home, Chorley, Lancashire
Rivington Park Care Home, Chorley, Lancashire
Rivington Park Care Home, Chorley, Lancashire

Rivington Park Care Home has been established to fulfill a philosophy of supporting healthy and independent living, at the same time as offering effective personal care and safeguarding.

Its areas of expertise include general nursing and nursing with dementia, companionship, respite, palliative care and treatment of disorder or injury.

Professional care is practised alongside support for a lifestyle that is active both physically and psychologically, achieved by understanding each client's needs and preferences.

The primary aim of Rivington Park Care Home is to provide a warm relaxed atmosphere that enables residents to continue to lead as normal a life as possible. It hopes they enjoy peace of mind, knowing that highly trained, friendly staff are on hand 24 hours, seven days a week.

It provides a unique bespoke individual service to each resident, offering privacy, choice, dignity, independence and respect.

Group: Cumbric Care Group

Person in charge: Patricia Dixon (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Orthopaedic • Parkinson's Disease • Stroke

Admission Information: Ages 60+.

Single Rooms: 19

Shared Rooms: 3

Rooms with ensuite WC: 3

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Parking:

Free on-site parking

Latest Care Quality Commission* Report on Rivington Park Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Rivington Park Care Home has a Review Score of 9.5 (9.500)

The Review Score of 9.5 (maximum of 10) for Rivington Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Rivington Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Rivington Park Care Home is calculated as follows: ( (86 Excellents x 5) + (44 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 142 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Rivington Park Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 10 Reviews ÷ 5 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rivington Park Care Home?

  • Extremely LIKELY
    8
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Rivington Park Care Home

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    3
  • Mother-in-law of Resident/Service User
    1

When visiting, I have found that my mother has always been treated with respect and dignity. Mother's room is of a good standard with most of the required facilities. The staff have always encouraged to drink more as this has been identified as a weak area on my mother's part. From what I have seen of the meals, they have been nutritious and more than enough. I am aware that there are a number of activities organised for all residents. In view of the above, I would not hesitate to recommend to other families to use this location.

How likely would you be to recommend Rivington Park Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum has been in Rivington Park for nearly two years now. She has Alzheimer's and various other needs, so after being in a hospital, having been really ill following a bad infection and slight stroke, it was so important to find somewhere that would take good care of her.
Rivington Park is such a friendly, lovely place to be.
The care is exceptional, the carers and, in fact, everyone that works there, are dedicated to helping make the residents feel secure, well cared for and above all happy.
Nothing is too much trouble and I feel so comfortable as soon as I walk through the door.
Thank you so much, Rivington Park.

How likely would you be to recommend Rivington Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rivington Park presents as a warm, friendly establishment for residents to live in. This atmosphere is consolidated by all the members of staff working here. The management staff are friendly, approachable and willing to answer any questions. The nursing staff are supportive and acutely aware of the resident's needs. Any issues regarding health care are acted upon immediately. The care staff are wonderful and empathetic to the needs, treating the residents with dignity and understanding in all situations. The activities coordinator is amazing, she lights up the lives of the residents. The catering and housekeeping staff all do a wonderful job.

How likely would you be to recommend Rivington Park Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jenna Murphy, HR at Rivington Park Care Home responded to this review on 06 Jul 2017:

Thank you for your kind review.

Staff always ready to assist with problems. Staff interact with residents on a regular basis.

How likely would you be to recommend Rivington Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mother has been a resident at Rivington Park for over 3 years and requires total nursing care. She is not in a position to comment herself. Her care has always been provided to a very good standard and she has been made to be comfortable all the times. Her condition is regularly monitored and staff are always friendly and informative as are senior staff and management. The reception area is always welcoming. Overall impressions are very positive.

How likely would you be to recommend Rivington Park Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum was welcomed into the home from the first day she arrived. All aspects of the home from her room to the care that is provided has been fabulous.

How likely would you be to recommend Rivington Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum is well cared for. The staff are always pleasant, welcoming and friendly. I am also kept informed of any changes of my mum's needs and care.

How likely would you be to recommend Rivington Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is the best care home I have ever seen. Staff very nice and caring. Nothing is too much trouble for them.

How likely would you be to recommend Rivington Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whilst some of the staff were excellent, frequent changes in management was an issue.
Eg few receipts for fees were ever issued.
The main concern was the lack of security of personal items - placed in a safe but then found to be missing and no explanation given.
Similarly, after my relative's death, his gold signet ring was removed and never recovered.

How likely would you be to recommend Rivington Park Care Home? Unlikely

Average Rating: 

 3.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Poor

Safety / Security: Satisfactory

Rooms: Poor

Value for Money: Poor

Rivington Park is a relaxed, warm and friendly home, which enabled Dad to settle in with ease. There were frequent activities taking place which he enjoyed, but also quiet areas if he just wanted to relax. The staff go that extra mile to make it feel like home not just for the residents but family and visitors too. We cannot thank them enough for the care and services offered at a most difficult time.

How likely would you be to recommend Rivington Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Rivington Park Care Home is an excellent place and provides 100% care and support to both residents and relatives. The staff are dedicated and are excellent in providing top quality care. I would highly recommend this nursing home to anyone who needs care.

How likely would you be to recommend Rivington Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father recently resided at Rivington Park and I cannot praise the staff enough, from the careers through to the admin staff, my father was treated with the utmost kindness,dignity and respect at all times.
The staff were always available to talk to either in person or on the telephone and they kept us informed at all times about my father's care, always letting me know when they had arranged a doctor's visit etc.
I would have no hesitation in recommending Rivington Park Care Home to anyone - it may not be the biggest or most imposing care home but the staff more that make up for that, I can never thank them enough for the excellent care that my father received
Thank you from the bottom of my heart and keep up the excellent good work.

How likely would you be to recommend Rivington Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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