Hillview Care Home provides quality nursing and residential care to residents with varying needs, from specialist nursing support to general assistance with everyday living.
Additionally, Hillview offers respite care to allow home carers a much-needed break.
The home is purpose-built and residents benefit from a mature garden with raised flower beds, a fountain, a pond and a number of patio seating areas.
Residents are encouraged to maintain their hobbies in the communal and quiet lounges, and there is also a relaxation and sensory room for all to enjoy.
Care Provided by Hillview Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
Contact Hillview Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
-
Local Authority -
NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Marton Care Homes Ltd
- Private Owned
Person in charge
- Emma Bingham (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (2)
Visiting
- All visitors welcome.
Parking
- Ample on site parking to the front of the building.
Hillview Care Home Reviews (46)
Hillview Care Home has a Review Score of 9.6 (9.582) out of 10, based on 18 reviews in the last 2 years.
Over all time Hillview Care Home has 46 reviews.
My grandad has been resident at Hillview for 2 weeks and our family could not be happier with the care and support he receives. The staff have made him feel welcome, respected and valued. My grandad had a stroke in January and has been very down during his time in hospital and a previous care home. The cate home staff have made such a positive difference to my grandards life since the day he moved in. The carers go above and beyond to make sure he is safe, comfortable and happy. We could not ask for better care. All the staff are a credit to the care home. Thank you.
Thank you for such kind words. It's wonderful to hear the difference these first couple of weeks have made for your grandad. Helping him feel welcomed and comfortable is exactly what the team set out to do, and we're so pleased it shows. We'll pass your thanks on to everyone at Hillview.
I found the atmosphere very welcoming and clean, mums room was airy and light with facilities for visitors to make a drink.
The staff were always friendly and caring, unhurried and willing to chat, joke and sit with my mum.
During the last few days of her life the staff were amazing, sitting with my mum and making sure she was comfortable and pain free. She died peacefully with dignity.
Hillview is by far the best care home I have been in which is down to the excellent care given by all the staff at every level.
Thank you all so much.
Thank you for your lovely words. We're so sorry for the loss of your mum. It means a great deal to know that the team's care over the year left you with such a strong impression of Hillview. To be described as the best care home you've been in is the highest praise, and we'll share your thanks with staff at every level.
The staff here are always pleasant and friendly. They all seem happy in their work, and this I think, rubs off on the residents. My mum is well looked after and has a good, friendly relationship with all the staff. They understand her needs and wants, which can be very difficult as she has a severe speech impairment due to her stroke. This does not stop them from having friendly conversations with her and getting her involved in activities. I was extremely worried about placing mum in a home, I needn't have here!
Thank you for your wonderful feedback. We are delighted to hear that your mum is happy at Hillview Care Home.
I can't thank the staff at Hillview Care Home enough for the care they've given my father From day one, they've been kind, attentive, and genuinely compassionate. The home is always clean, well-organised, and has a warm, welcoming atmosphere. It really gives peace of mind knowing your loved one is in such good hands.
Thank you for taking the time to review our home . It is a pleasure to care for your father . Your kind words are much appreciated and i will fo course share them with the team .
My mum has only been with u for a short time and still settling in and would like to thanku all for making her feel welcome and looking after her. Me and my brothers visit daily any questions we have u are all happy to answer n help in any way. You keep the residents occupied with daily activities, the rooms are well equipped n very clean. Lovely outside area which will be lovely when it gets warmer. The daily menu is very good. Can't fault. Thank you to u all xx
Many thanks for taking the time to review our home. Your kind words in recognising the excellent care that the team provide is much appreciated . It is a privilege to be able to care for your Mum .
Went to visit a neighbour who is now in this care home very friendly helpful staff I was quite surprised how clean the home is as when my mum was in a care home the cleanliness wasn't very impressive a shame she wasn't in this one
Thank you for taking the time to review our home . We look forward to seeing you again soon . Your kind words are much apreciated and I will of course share them with the Hillview team .
After spending another prolonged period in hospital, my father in law was offered a place at Hillview, and we are so glad we accepted. The care is second to none, and we have no complaints whatsoever.
Thank you for choosing Hillview and taking the time to review our home . We are delighted at how well your father in law has settled in . Your kind words are greatly appreciated and I will of course share them with the Hillview team
All the residents I have met are friendly and seem happy here (which speaks volumes).
Best decision we could have made. Thankyou Emma, Tammy and all your staff xx
Many thanks for taking the time to review our home and recognise the fabulous service that the Hillview team provide daily . Your kind words are geratly appreciated and I will of course share thme with the team .
Thursday night - Friday morning: Kept my wife up til 12:30.
Friday night - Saturday morning: Put a night dress on my wife and she was left in a cold room with just me waited till 9:15 no one to take her to bed so I took her up in the lift the lead catrer was stood talking to another and said I had no right to take my wife to her room. My room was not serviced toilet was left for 1 1/2 days, no towel or face cloth or clean night clothes. No service done to the room.
Went to bed at 9:15 Friday night and woke up next morning, did not feel to good. No breakfast or pills. No dinner or pills. No tea or pills. No food or pills all day. Had a problem with my bowles and needed help. They came and washed me and changed me. It was then 9:00 so no food or pills for 24hours, why?
One girl made me some food and a cold drink.
Thank you for taking the time to share your experience. We are sorry to discover that you are feeling this way. We understand how important it is for you and your wife to be near each other, and we appreciate how difficult it must be given your individual health needs. While our team must balance...
I came to Hill View for the VE day celebrations. What a fantastic afternoon, the staff went above and beyond to ensure all the residents had an amazing day, great entertainment and food. All round a great day.
Thank you for taking the time to review our home . We're glad you enjoyed the VE Celebartions as much as we did . We look forward to seeing you again soon.
The care my husband is receiving at Hill View is first class and he is settling in nicely. The staff are so kind, patient and very friendly with the whole family. Hill View is excellent and the family have "peace of mind.". Thank you.
Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course pass them on to the Hillview team .
What a fabulous place! My dad was welcomed with open arms and all the staff genuinely care about the people they care for. There is a real culture of care at Hillview, and every single member of staff treats the residents with love and respect. We are so grateful to them. They take a real interest in each and every person there so that they can give them the best care. Highly recommend.
Thank you for taking the time to review our home and recognising the great work and amazing care the team at Hillview provide. Your kind words are greatly appreciated and I will of course pass them on to the Hillview family
My mum has been a resident in Hillview since April 24. When she first arrived, she was very anxious and withdrawn. In a short space of time she was so settled and happy. I can not fault the care and attention of every single member of staff. Their dedication to their job is outstanding. To see my mum so well cared for is wonderful. Thank you so much.
Thank you so much for taking the time to review our home We really do appreciate your feedback. I am delighted that you feel that our home team provide fabulous care to your mum. Your kind words are greatly appreciated and I will of course pass them onto the Hillview family.
Hillview is always clean and tidy. The staff are warm and friendly and helpful. My grandma is well cared for and treated with dignity and respect
Thank you so much for your lovely feedback. We're delighted to hear that your grandma is feeling well cared for and respected at Hillview. Our team takes great pride in creating a warm and welcoming environment, and it's wonderful to know their efforts are making a difference. Your kind words mean a lot to us!
Good, just good. Some staff are very good. It gets lonely sometimes.
Thank you for your honest feedback. We're glad to hear you've had positive experiences with our staff, but we're sorry to hear you've felt lonely at times. We'll do our best to provide even more opportunities for connection and engagement. Your feelings are important to us.
Thank you Hillview.
Thank you so much for your kind words. We're thrilled to hear that Hillview feels like a home away from home for you - that's exactly what we strive for every day. It's wonderful to know that our team has made a positive impact over the years, and we feel truly lucky to have you as part of our Hillview family. Here's to many more happy years together!
I visit Mum daily and she always seems content. She is always clean and tidy. Staff and management are very friendly and approachable, any problems are sorted sooner rather than later. Home is warm and welcoming.
Thank you for your kind words! We're so pleased to hear that your mum is content and well cared for at Hillview Care Home. It's wonderful to know you find our team friendly, approachable, and that you feel welcomed every day. Your feedback means a lot to us, and we're always here to ensure your mum's comfort and happiness.
All the staff are excellent. They treat my mum with respect and she loves it there.
Thank you so much for your lovely feedback! We're thrilled to hear that your mum feels happy and respected at Hillview Care Home. It means a lot to us knowing she's in a place she loves. We truly appreciate your kind words about our team and are committed to continuing to provide the best care for your mum.
Staff are very good, food is good. Care home is clean.
Thank you for your positive feedback! We're delighted to hear you appreciate our dedicated staff, the quality of our food, and the cleanliness of our care home. Your satisfaction means a lot to us.
My gran came in for respite at the beginning of September; she has now become permanent. I come in to see my gran a couple of times a week, and she seems happier in herself. The care staff are always kind and professional. I love how you have a resident as your meet and greet; he always welcomes me with a cheeky smile and hello.
Dear Hannah, many thanks for taking the time to review our home. It is our pleasure to be able to care for your Gran, and we are delighted at how she has settled in. Your kind words are greatly appreciated, and I will, of course, pass them on to the Hillview family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 May 2022Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hillview Care Home.
There are no upcoming events for Hillview Care Home.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Marton Care Homes Ltd
- 30 Jun 2022Recipient: Marton Care Homes Ltd
- 30 Jun 2021Recipient: Marton Care Homes Ltd
Meet the Team (2)
Meet Emma Bingham. With over 33 years of experience in the care industry, including 11 years in management roles, Emma Bingham is a dedicated and highly experienced registered manager at Hillview Care Home, where she has been leading the team for nearly 3 years. Throughout her career, Emma has held various roles, from Care Assistant to Home Manager, giving her a well-rounded understanding of care delivery.
Meet the care team at Hillview Care Home
Frequently Asked Questions about Hillview Care Home
What types of Care is Hillview Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hillview Care Home have?
There are 38 Single Rooms.
What are the Facilities & Services at Hillview Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hillview Care Home to the centre of Rossendale?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
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