The team quickly picked up Mum's needs and worked out the best way to communicate and look after herP P(Daughter of Resident/Service User)
Her room big, spacious, homely, clean and tidy.Louise N(Daughter of Resident/Service User)
The team quickly picked up Mum's needs and worked out the best way to communicate and look after herP P(Daughter of Resident/Service User)
Her room big, spacious, homely, clean and tidy.Louise N(Daughter of Resident/Service User)
Callands Care Home in Warrington is a large, welcoming home offering residential, nursing, dementia, respite and specialist care for up to 120 residents. Part of the Dovehaven family, the home is designed around five smaller, household-style communities, helping create a calm, familiar and supportive environment where people can feel truly at home.
Each household has its own lounges and dining areas, with bright en-suite bedrooms that residents are encouraged to personalise...
Callands Care Home in Warrington is a large, welcoming home offering residential, nursing, dementia, respite and specialist care for up to 120 residents. Part of the Dovehaven family, the home is designed around five smaller, household-style communities, helping create a calm, familiar and supportive environment where people can feel truly at home.
Each household has its own lounges and dining areas, with bright en-suite bedrooms that residents are encouraged to personalise with their own belongings. This helps create a real sense of identity, comfort and familiarity, while still offering access to the wider facilities across the home.
Care at Callands is delivered by an experienced and compassionate team who take time to get to know each person as an individual. Support is fully personalised to reflect routines, preferences and life history, with a strong focus on dignity, independence and wellbeing.
A key part of the home is the Coniston Unit, a dedicated male-only specialist service supporting men aged 21 and over with complex needs, including dementia, neurological conditions, mental health needs and physical disabilities. The unit provides a calm, structured environment where tailored care and meaningful activities help residents feel safe, understood and engaged in daily life.
Mealtimes are an important part of life at Callands, with freshly prepared, home-cooked food served in welcoming dining spaces. Residents are also supported to take part in a wide range of activities designed to promote wellbeing, encourage connection and bring enjoyment to everyday life.
With comfortable indoor spaces and secure outdoor areas, Callands Care Home offers a safe and supportive setting where residents are cared for with compassion, while continuing to live life in a way that feels right for them.
Please note that fees are starting from prices. The team at Callands will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.
The price(s) shown are provided by the care home. Contact Callands Care Home for full pricing details and T&Cs.
Contact Callands Care Home to confirm what's included and get a personalised quote:
Callands Care Home has a Review Score of 8.1 (8.053) out of 10, based on 10 reviews in the last 2 years.
Over all time Callands Care Home has 73 reviews.
My dad has been a resident in callands since March this year after previously having a short stay in another Warrington care home. The care he receives in Callands is excellent from the nursing team in charge, the carers, the domestic staff and the events coordinators. It's nice to know that they...
My dad has been a resident in callands since March this year after previously having a short stay in another Warrington care home. The care he receives in Callands is excellent from the nursing team in charge, the carers, the domestic staff and the events coordinators. It's nice to know that they all know dad's behaviours and what appeases him. He is treated with the respect and dignity he deserves. He is always encouraged to take part in activities run by Kyle and Lynne and I enjoy coming along and partaking. It's great to see dad thriving and happy, it's all we could ask for as a family in his final years of life.
Thank you for sharing such a heartfelt review. It means so much to hear that your dad is thriving and happy at Callands, and that you feel confident in the care and support he receives from the whole team. We're especially pleased that you're able to join in with activities alongside him too. Your...
Thank you for sharing such a heartfelt review. It means so much to hear that your dad is thriving and happy at Callands, and that you feel confident in the care and support he receives from the whole team. We're especially pleased that you're able to join in with activities alongside him too. Your kind words about the team knowing and understanding your dad as an individual are wonderful to hear, and we'll be sure to share them with everyone at Callands!
My nan has been at the care home for around 4 years, in this time we have been through alot with her, including a broken neck(she is a very lucjy lady), after that she mostly stayed in her room and didnt come out much, since kyle has joined the team, she is like a new woman, she always going down...
My nan has been at the care home for around 4 years, in this time we have been through alot with her, including a broken neck(she is a very lucjy lady), after that she mostly stayed in her room and didnt come out much, since kyle has joined the team, she is like a new woman, she always going down to the comunal areas and soend alot less time in her room, we have noticed a massive change in her mood she is much happier and feels more at home.
Thank you for your lovely review. We're so pleased to hear how much happier and more confident your nan has become, especially after such a difficult time. It's wonderful that Kyle's support has made such a difference. Your feedback means so much to the team.
My father did not want to live in a care home. It took him a while to settle down. With the kindness and patience from the staff on Coniston, my dad settled really well on here and he couldn't be happier. My dad describes Coniston as a 5* hotel. He loves the food and that there is anyways a cup of...
My father did not want to live in a care home. It took him a while to settle down. With the kindness and patience from the staff on Coniston, my dad settled really well on here and he couldn't be happier. My dad describes Coniston as a 5* hotel. He loves the food and that there is anyways a cup of tea and biscuits at anytime of the day, carers (all of them), he appreciates the love and the kindness given as do I. He loves that he has been supported in making his room really his home with his belonging. He loves the environment and the surrounding countryside and there is nature on the door step. Staff encourage my dad to pursue his interest and discover new ones. Coniston staff are always encouraging the residents to live their best lives and as a family member I feel that I am welcome and that I have made myself at home.
We're really pleased to hear that your dad has settled so well at Coniston, and that he now feels at home, well cared for, and supported to enjoy life. It's also great to hear that he enjoys the food, the environment, and the little touches like tea and...
Thank you so much for your lovely review.Your kind words about the team's kindness and support mean a lot, and we'll make sure they're shared with everyone at Coniston.
What an enjoyable experience. I've been treated with dignity at all times. I'd recommend it to anyone like me!
What an enjoyable experience. I've been treated with dignity at all times. I'd recommend it to anyone like me!
Thank you for your kind words. It's great to hear that you are happy at Callands.
My mum has been in the care home for over 12 months. She has settled well and is safe and well looked after. The staff work hard and care. There are niggles which could be improved - we have fed this back but improvements don't seem to happen, if this could happen it would make a massive...
My mum has been in the care home for over 12 months. She has settled well and is safe and well looked after. The staff work hard and care. There are niggles which could be improved - we have fed this back but improvements don't seem to happen, if this could happen it would make a massive difference.
Thank you for sharing your feedback and for trusting us with your mum's care over the past year. We are really pleased to hear she has settled well and that you feel she is safe and cared for, that's so important to us.
We are sorry to hear that some of the improvements you've raised haven't yet...
Thank you for sharing your feedback and for trusting us with your mum's care over the past year. We are really pleased to hear she has settled well and that you feel she is safe and cared for, that's so important to us.
We are sorry to hear that some of the improvements you've raised haven't yet been felt. Your feedback matters, and we recognise how frustrating that can be. We would really welcome the opportunity to revisit this with you and ensure the right actions are taken. Please do get in touch with us directly so we can follow this up properly.
My brother has lived at Callands Care home for the past two years. He received a serious brain injury 20 years ago and has been all round the country in various homes / institutions and I have followed him. This was the first care home funnily enough he was in after his injury. ...and now thank...
My brother has lived at Callands Care home for the past two years. He received a serious brain injury 20 years ago and has been all round the country in various homes / institutions and I have followed him. This was the first care home funnily enough he was in after his injury. ...and now thank goodness he is back. I visit regularly and love the staff and the relaxed atmosphere and always feel very welcomed. The main thing is I come away from my visits knowing my younger brother is in safe hands and in a caring safe environment, with members of staff on Conniston that go the extra mile and my brother is the happiest he has been in many years . I can not thank them enough for the care he has and how it's changed my life too knowing he is being looked after . Thank you all from carers to cleaners .
Thank you for your kind words. We're so pleased to hear that your brother feels safe, happy and well cared for at Callands. Your feedback means so much to our team.
Staff amazing and never stop, receptionist needed sat and Sunday, visitors wait ages for attention so many doors hv security and not fair to expect staff caring for patients to be messing about with all doors to reach front door to eventually let visitor in. Less staff as it is at the weekend and...
Staff amazing and never stop, receptionist needed sat and Sunday, visitors wait ages for attention so many doors hv security and not fair to expect staff caring for patients to be messing about with all doors to reach front door to eventually let visitor in. Less staff as it is at the weekend and they should not be leaving residents to answer doors. Can't praise the staff enough in their care for the residents which is definitely not easy on grasmere floor.
Thank you for your feedback and kind words about our staff. We're so pleased you recognise their dedication and will also take on board your comments about visitors access to ensure we continue improving.
To Whom It May Concern,
I am writing to raise serious concerns regarding the care and treatment of my mother-in-law, [Her Full Name], who was admitted to Callands Care Home in late May 2025 following a hospital stay due to a broken right leg sustained in a fall. She was placed at Callands for...
To Whom It May Concern,
I am writing to raise serious concerns regarding the care and treatment of my mother-in-law, [Her Full Name], who was admitted to Callands Care Home in late May 2025 following a hospital stay due to a broken right leg sustained in a fall. She was placed at Callands for assessment and support, with clear knowledge that she was a high fall risk.
Upon visiting regularly with my wife, we observed a series of unacceptable practices and apparent neglect that we feel compelled to report:
Inadequate Supervision & Unsafe Room PlacementDespite her known fall risk, she was placed in a far room (referred to us as "the furthest room") where there was little to no staff presence. As a result, she suffered multiple falls while under the care home's supervision. The repeated bruising on her body was visible and disturbing, yet we found no evidence that these incidents were being recorded or responded to appropriately.
CQC should pay a visit ASAP
I am sorry to read your review of your experience of our home. We have fully investigated your concerns. Every incident in our care home is thoroughly investigated and logged on our incident management system and we constantly review staffing rotas to ensure that there are adequate staff members to...
I am sorry to read your review of your experience of our home. We have fully investigated your concerns. Every incident in our care home is thoroughly investigated and logged on our incident management system and we constantly review staffing rotas to ensure that there are adequate staff members to care for our residents. With all clients who have a falls history we use sensor technology to detect movement so that we can try and prevent them. We also keep in constant contact with Next of Kin whenever an incident occurs. We would like to reassure that we have taken your complaint extremely seriously and always believe that we can learn from all feedback and incidents.
Suggestion - for those visiting frequently, and long term, have identity cards, similar to hospitals.
Suggestion - for those visiting frequently, and long term, have identity cards, similar to hospitals.
Thank you for taking the time to leave a review. We are sorry to hear that you have experienced delays when visiting, particularly at weekends. At times, our team may be attending to residents or supporting during mealtimes, which can occasionally cause a short wait at the door. We understand this...
Thank you for taking the time to leave a review. We are sorry to hear that you have experienced delays when visiting, particularly at weekends. At times, our team may be attending to residents or supporting during mealtimes, which can occasionally cause a short wait at the door. We understand this can be frustrating, and we're looking at ways to improve our response times. Your feedback is appreciated and has been shared with the team.
The care Mum has received in the last 3 years has been excellent on Coniston/Windemere. All team members have been amazing and I myself have built up a good report. Nothing has been too much trouble. Out of all the homes I reviewed, this was the best one and really pleased I chose it. When Mum has...
The care Mum has received in the last 3 years has been excellent on Coniston/Windemere. All team members have been amazing and I myself have built up a good report. Nothing has been too much trouble. Out of all the homes I reviewed, this was the best one and really pleased I chose it. When Mum has been ill I was quickly notified and the care also shown to myself has really touched me. Thank you! Highly recommend. I will miss you all.
Thank you for your kind words. We are thrilled to hear the care your mum has received over the last 3 years has been excellent. Hearing that our team at Callands quickly notified you about your mums health and that you highly recommend our home means so much to us. Our team are always ensuring their residents receive the highest level of care.
The new manager is making a great impression and positive changes to...
The new manager is making a great impression and positive changes to the home. If I could give a higher rating I would.
Thank you for taking the time to write this review, I am very pleased to hear that your mother is being so well looked after. I have passed your positive comments on to the manager and her team. Thank you once again.
My dad has been in the home since September 2023. He is slowly but steadily declining which makes his care increasingly more complex. I am delighted with the level of care my dad receives. The staff are consistently jovial and very positive towards my father. Their professionalism is amazing. We...
My dad has been in the home since September 2023. He is slowly but steadily declining which makes his care increasingly more complex. I am delighted with the level of care my dad receives. The staff are consistently jovial and very positive towards my father. Their professionalism is amazing. We cannot thank them enough for the difficult work they do, day in and day out.
Thank you very much for your kind comments and ratings, they are appreciated. Kind regards.
Having had no experience of a care home setting we were very apprehensive about Mum moving to live there. However, from our first interaction with the staff we were put at ease and felt confident that she would be well looked after and kept safe. The team quickly picked up Mum's needs and worked...
The staff were absolutely amazing and built a strong bond with Mum. It was a fun and positive atmosphere but still maintained professionalism at all times. At the end of Mum's life the staff were there for both her and us and for that we are eternally grateful. We couldn't ask for a better team of people to look after our precious mum.
Your thanks to the team are very much appreciated. Kind regards.
She was very settled and happy there. She was always treated with dignity and kindness. Her room big, spacious, homely, clean and tidy. Her personal care needs were always met. Medication was given on time and the food was good....
At the end of Mum's life again the staff were there to offer support and care, not only for my mum, but also to us as a family. I cannot thank them enough for this.
Thank you very much for your ratings and very kind comments regarding the team at Callands Care Home. Everyone will be very appreciative. Kind regards.
Mother has been at Callands, on the Coniston unit for approximately 2 1/2 years. Initially, we were very pleased with the placement and the fact she was now receiving the care which her previous care home could not provide. When visiting, the staff are polite, respectful and friendly, but they are...
Mother has been at Callands, on the Coniston unit for approximately 2 1/2 years. Initially, we were very pleased with the placement and the fact she was now receiving the care which her previous care home could not provide. When visiting, the staff are polite, respectful and friendly, but they are clearly run off their feet. There are just not enough of them, and the people who suffer are those they are caring for, as with any care home, no matter what the fees. There are items that will go missing like clothing and toiletries so one needs to keep an eye on these items. Anything more serious I would advise that you speak with management whom we found very approachable, and recently dealt with a few issues of ours quickly, and to our satisfaction. Since the recent CQC grading for Callands as a whole, I have seen a concerted effort by the organisation to improve things. In conclusion, a canopy over the front entrance would be welcome to protect visitors from the elements whilst waiting to gain entry and making contact with the relevant unit via the intercom.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We greatly appreciate your kind comments about our team and management who dealt with your concerns in a timely manner. Staffing is continually monitored via our dependency tool, and we can make...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We greatly appreciate your kind comments about our team and management who dealt with your concerns in a timely manner. Staffing is continually monitored via our dependency tool, and we can make any changes as and when required. Since receipt of your review, we have revisited our staffing levels and found them to be appropriate to meet the individual needs of the residents currently residing in the home. We have requested our property team look into adding a canopy at the front door to protect visitors whilst they wait to gain access to the home.
My parents were in the care system for 5 years and my advice to...
The staff have taught me much and I thank you from the bottom of my heart each and every one of you and for the support during my mum's 'good death', amen.
Thank you very much for taking the time and trouble to write a review and ratings. The team will appreciate your recognition of their care and support. We are sorry that your review was not replied to before now, as we also wanted to send our sincere condolences on the loss of your mother. Kind regards.
Every time I visit, the atmosphere and the attitude of the staff is always really good. I can see my mum is very happy and well cared for.
Every time I visit, the atmosphere and the attitude of the staff is always really good. I can see my mum is very happy and well cared for.
I have no concerns regarding the care...
A big thank you to all the staff!
Excellent.
Excellent.
All very good. My wife moved to Callands in 2017 and has improved.
All very good. My wife moved to Callands in 2017 and has improved.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
There are no news items for Callands Care Home.
There are no upcoming events for Callands Care Home.
There are no accreditations posted yet for Callands Care Home.
Cheryl Byrne, our Interim Home Manager, leads the team at Callands Care Home, bringing extensive experience in managing our large, specialist...
Cheryl Byrne, our Interim Home Manager, leads the team at Callands Care Home, bringing extensive experience in managing our large, specialist facility with its five unique Lake District communities. For Cheryl and her team, ensuring exceptional care across all our diverse services is the top priority.
"What I love about Callands is how we've created five distinct communities that each feel like home, whilst offering the specialist expertise our residents need. Whether someone needs our male-only Coniston Unit or any of our other services, we ensure every person receives care that's truly tailored to them as an individual."
Cheryl helps ensure every resident receives the right support, in a setting that feels comfortable and appropriate, from everyday needs to more complex care.
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 120 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Callands Care Home to verify any information. View our terms and conditions. Callands Care Home has an Enhanced Service -what an Enhanced Service includes.