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Callands Care Home

Callands Road, Callands, Warrington, Cheshire WA5 9TS
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The team quickly picked up Mum's needs and worked out the best way to communicate and look after herP P(Daughter of Resident/Service User)
Callands Care Home, Warrington
Her room big, spacious, homely, clean and tidy.Louise N(Daughter of Resident/Service User)
Callands Care Home, Warrington
Callands Care Home, Warrington

Callands Care Home in Warrington is a large, welcoming home offering residential, nursing, dementia, respite and specialist care for up to 120 residents. Part of the Dovehaven family, the home is designed around five smaller, household-style communities, helping create a calm, familiar and supportive environment where people can feel truly at home.

Each household has its own lounges and dining areas, with bright en-suite bedrooms that residents are encouraged to personalise...  

Care Provided by Callands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250
Nursing CareFrom £1,250N/A
Nursing Dementia CareFrom £1,250From £1,250

Please note that fees are starting from prices. The team at Callands will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

Contact Callands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cheryl Bryne (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with male-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2003
  • Number of floors: 2

Room Information

  • Single Rooms (120)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Callands/Coniston has a car park onsite.

Callands Care Home Reviews (72)

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7.9

Callands Care Home has a Review Score of 7.9 (7.875) out of 10, based on 9 reviews in the last 2 years. Over all time Callands Care Home has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from S G (Wife of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience
I have been very satisfied with teh care my husband receives. He is always clean, his bedding is always clean, and he is regularly checked. The staff are always cheerful, friendly and polite.

He is happy staying in the privacy of his room, although the carers do try to persuade him to go to the lounge or dining room. They work very hard.

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Review from A C (Daughter-in-law of Resident) published on 14 March 2023 Submitted via Website
Overall Experience

Mum is on Ullswater wing of this care home receiving end-of-life care. From the first day Mum came here, all the staff are amazing and exceptional at providing high-level care for our loved ones. All the staff are friendly and respectful and very helpful. You can see that the staff take pride in their work and caring for their patients. We know Mum doesn't have long and we couldn't have wished for a better place. All the staff here are angels. A very big thank you to all the staff, you truly are all amazing.

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Review from Tracy P (Niece of Resident) published on 23 August 2022 Submitted via Postal Card
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The staff at Callands Care Home are all friendly and helpful and seem to be taking good care of my aunt. So far, we are pleased with the care being provided - thank you.

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Review from Linda C (Daughter of Resident) published on 26 January 2022 Submitted via Website
Overall Experience
The staff are always willing to answer any questions.
They work extremely hard and cannot thank them enough for looking after my father, who has been in there since October.
The home is very clean and has a nice atmosphere.

I am glad this is the home he is in.

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Review from Mark G (Son of Resident) published on 29 November 2021 Submitted via Postal Card
Overall Experience

The overall care my mum receives is fantastic, the staff go the extra mile and are always very friendly and helpful. They even let dogs in to visit residents as it's seen as good therapy. Wonderful place.

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Review from R B (Wife of Resident) published on 25 November 2021 Submitted via Postal Card
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My husband entered the care home at end of May 2021. Since that date, he has been lovingly cared for and nursed. He stated that they look after him very well - also he enjoys the food, his room is spacious, modern and comfortable. The whole building is very attractive in the enclosed gardens. Also well maintained, inside and out. I am very pleased I chose this care home for my husband.

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Review from Lynne T (Daughter-in-law of Resident) published on 16 November 2021 Submitted via Postal Card
Overall Experience

I am satisfied with the care my relative is receiving, but I am not happy with the arrangements for visiting. It's so hard to get appointments to visit, it can be up to three weeks on occasions and I am only allowed twenty minutes which I find unacceptable, I am fully vaccinated so why can I not go to her room for a visit, this arrangement needs addressing urgently.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Callands Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We apologise you feel visiting arrangements have not been satisfactory. We have a robust system in place to provide supportive family visiting for your loved one. To assist with this, we can...  

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Review from Susan F (Daughter of Resident) published on 22 September 2021 Submitted via Postal Card
Overall Experience
We had a full group meeting with a member of staff from each team on Mum's unit.
All staff are very friendly and professional.
Mum encouraged to join in activities.

Would be nice if we could see Mum's room so we can organise it so pictures are on the wall and a shelf for smaller pictures and toys.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Callands Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Regarding your Mother’s room, we would happily arrange for you to meet with our maintenance team who will assist in ensuring that your Mother’s room reflects her personal likes and preferences....  

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Review from R M (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience
Very caring and thoughtful staff.

Coping well under difficult circumstances.

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Review from Ian W (Husband of Resident) published on 18 June 2021 Submitted via Postal Card
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Before Covid I visited daily, also entertained there (musician/vocal) free of charge. I knew most of the staff and residents.

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Review from Julie C (Daughter of Resident) published on 3 June 2021 Submitted via Postal Card
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Dad is extremely well cared for, he is happy and very well kept. He has lovely meals and is always treated really well. He is also always encouraged with his hobbies. Dad is very happy there.

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Review from Diane H (Daughter of Resident) published on 18 May 2021 Submitted via Postal Card
Overall Experience

The staff are all truly amazing. So kind, so helpful and full of love for the people they look after. During lockdown, I know they have looked after my mum and have been there for her when my sister and I aren't allowed to visit. Thank you.

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Review from Ian G (Son of Resident) published on 14 May 2021 Submitted via Postal Card
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My father entered care in October 2020 during the peak of Covid. Callands Care Home, under extreme duress, have cared for and looked after my father. Great staff and management.

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Review from Pam S (Daughter of Resident) published on 12 May 2021 Submitted via Postal Card
Overall Experience

Friendly staff, taking care of my dad. Clean home. limited access due to COVID, due to COVID been difficult times. The staff have helped where they can. At difficult times my dad seems very relaxed and happy, always smiling when I see him.

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Review from Amanda C (Daughter of Resident) published on 4 May 2021 Submitted via Postal Card
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They are like family and treat all patients with great care and respect. There is a genuine, hardworking, dedicated team on the Grasmere unit where my dad is.

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Review from Gary S (Son of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

Found the staff friendly and efficient, but was disappointed by the manager's lack of compassion at a time when we as a family needed support. I felt she was dismissive. My sister was allowed in every couple of days to say goodbye. We understood COVID was a huge part but felt the manager did not try to come up with a solution, we will never get another chance and we feel heartbroken, and to be given a 'review us' form 10 minutes after Mum passed away was very, very insensitive. We know it is the manager's discretion about visits, but we feel we were failed.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Callands Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. At the time of the request to visit your mother who was poorly, we were in national lockdown and the home was in outbreak status. The manager explained to the gentleman who called to request to...  

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Review from Donna T (Daughter of Resident) published on 12 April 2021 Submitted via Website
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Me and my family are very happy with the care provided here for my mum. My mum has been in a few care homes but this one at Callands Care Home is by far the best and my mum has the up most care and attention. We are all 100% happy and my mum is happy too. Thank you to all the staff.

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Review from E D (Daughter of Resident) published on 15 March 2021 Submitted via Postal Card
Overall Experience
My father was only there for 5 days but the staff were great with him, even though he couldn't communicate very well - they always knocked on the door before entering and told him what they were going to do before they did anything. At the end they respected his wishes, they treated him with compassion and dignity.

Thank you all so much.

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Review from Maurice C (Resident / Service User) published on 1 February 2021 Submitted via Postal Card
Overall Experience
The staff are very kind and understanding and make sure that I am comfortable. They treat me as if I was family, they do not take short cuts when carrying out other duties.
The food is not always to my liking, I eat a lot of sandwiches as an alternative to the meals. The green vegetables are overcooked and soggy.

I wish to thank everyone for their support in accepting me.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Callands Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We believe you have met with the Head Chef to discuss alternative menu options you might prefer. I am sorry the green vegetables are not to your liking; we have met with the kitchen staff and...  

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Review from A D (Daughter of Resident) published on 14 January 2021 Submitted via Postal Card
Overall Experience

I am very satisfied with the care and support my mum is receiving. Owing to Covid restrictions I am not able to comment on all the options as I have not been inside the care home since Mum has been a resident. I appreciate that the staff keep me informed of Mum's progress and make the time to speak to me when I have any concerns.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

  • 30 Jun 2022Recipient: Dovehaven
  • 30 Jun 2021Recipient: Dovehaven

Accreditations

There are no accreditations posted yet for Callands Care Home.

Meet the Team (1)

Cheryl Bryne
Cheryl BryneJob Title:Home Manager at Callands Care Home

Cheryl Byrne, our Interim Home Manager, leads the team at Callands Care Home, bringing extensive experience in managing our large, specialist facility with its five unique Lake District communities. For Cheryl and her team, ensuring exceptional care across all our diverse services is the top priority.

"What I love about Callands is how we've created five distinct communities that each feel like home, whilst offering the specialist expertise our residents need. Whether someone needs our male-only Coniston Unit or any of our other services, we ensure every person receives care that's truly tailored to them as an individual."

Cheryl helps ensure every resident receives the right support, in a setting that feels comfortable and appropriate, from everyday needs to more complex care.

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