The team quickly picked up Mum's needs and worked out the best way to communicate and look after herP P(Daughter of Resident/Service User)
Her room big, spacious, homely, clean and tidy.Louise N(Daughter of Resident/Service User)
The team quickly picked up Mum's needs and worked out the best way to communicate and look after herP P(Daughter of Resident/Service User)
Her room big, spacious, homely, clean and tidy.Louise N(Daughter of Resident/Service User)
Callands Care Home in Warrington is a large, welcoming home offering residential, nursing, dementia, respite and specialist care for up to 120 residents. Part of the Dovehaven family, the home is designed around five smaller, household-style communities, helping create a calm, familiar and supportive environment where people can feel truly at home.
Each household has its own lounges and dining areas, with bright en-suite bedrooms that residents are encouraged to personalise...
Callands Care Home in Warrington is a large, welcoming home offering residential, nursing, dementia, respite and specialist care for up to 120 residents. Part of the Dovehaven family, the home is designed around five smaller, household-style communities, helping create a calm, familiar and supportive environment where people can feel truly at home.
Each household has its own lounges and dining areas, with bright en-suite bedrooms that residents are encouraged to personalise with their own belongings. This helps create a real sense of identity, comfort and familiarity, while still offering access to the wider facilities across the home.
Care at Callands is delivered by an experienced and compassionate team who take time to get to know each person as an individual. Support is fully personalised to reflect routines, preferences and life history, with a strong focus on dignity, independence and wellbeing.
A key part of the home is the Coniston Unit, a dedicated male-only specialist service supporting men aged 21 and over with complex needs, including dementia, neurological conditions, mental health needs and physical disabilities. The unit provides a calm, structured environment where tailored care and meaningful activities help residents feel safe, understood and engaged in daily life.
Mealtimes are an important part of life at Callands, with freshly prepared, home-cooked food served in welcoming dining spaces. Residents are also supported to take part in a wide range of activities designed to promote wellbeing, encourage connection and bring enjoyment to everyday life.
With comfortable indoor spaces and secure outdoor areas, Callands Care Home offers a safe and supportive setting where residents are cared for with compassion, while continuing to live life in a way that feels right for them.
Contact Callands Care Home to confirm what's included and get a personalised quote:
Please note that fees are starting from prices. The team at Callands will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.
The price(s) shown are provided by the care home. Contact Callands Care Home for full pricing details and T&Cs.
Callands Care Home has a Review Score of 8.1 (8.053) out of 10, based on 10 reviews in the last 2 years.
Over all time Callands Care Home has 73 reviews.
The staff are very supportive/professional. My mum has always been cared for and safe at Callands, every time I visit she is happy. I was shocked to see the CQC report in a local newspaper - with so many horrible comments - 99% of people couldn't do the job the staff do! She's always clean and the...
The staff are very supportive/professional. My mum has always been cared for and safe at Callands, every time I visit she is happy. I was shocked to see the CQC report in a local newspaper - with so many horrible comments - 99% of people couldn't do the job the staff do! She's always clean and the food's lovely. As is the activity lady who does my mum's nails. The staff and management didn't deserve to be plastered on social media.
Thank you for your review. We greatly appreciate your lovely comments on the care your mother receives at Callands. We value our staff team, who work hard to provide quality care, and we are disappointed with the inspection feedback. We will work in collaboration with all parties to ensure any...
Thank you for your review. We greatly appreciate your lovely comments on the care your mother receives at Callands. We value our staff team, who work hard to provide quality care, and we are disappointed with the inspection feedback. We will work in collaboration with all parties to ensure any areas requiring improvement are addressed. Our priority remains the wellbeing, happiness and safety of those we are privileged to care for.
He is happy staying in the privacy of his room, although the carers do try to persuade him to go to the...
He is happy staying in the privacy of his room, although the carers do try to persuade him to go to the lounge or dining room. They work very hard.
Mum is on Ullswater wing of this care home receiving end-of-life care. From the first day Mum came here, all the staff are amazing and exceptional at providing high-level care for our loved ones. All the staff are friendly and respectful and very helpful. You can see that the staff take pride in...
Mum is on Ullswater wing of this care home receiving end-of-life care. From the first day Mum came here, all the staff are amazing and exceptional at providing high-level care for our loved ones. All the staff are friendly and respectful and very helpful. You can see that the staff take pride in their work and caring for their patients. We know Mum doesn't have long and we couldn't have wished for a better place. All the staff here are angels. A very big thank you to all the staff, you truly are all amazing.
The staff at Callands Care Home are all friendly and helpful and seem to be taking good care of my aunt. So far, we are pleased with the care being provided - thank you.
The staff at Callands Care Home are all friendly and helpful and seem to be taking good care of my aunt. So far, we are pleased with the care being provided - thank you.
I am glad this is the home he is in.
I am glad this is the home he is in.
The overall care my mum receives is fantastic, the staff go the extra mile and are always very friendly and helpful. They even let dogs in to visit residents as it's seen as good therapy. Wonderful place.
The overall care my mum receives is fantastic, the staff go the extra mile and are always very friendly and helpful. They even let dogs in to visit residents as it's seen as good therapy. Wonderful place.
My husband entered the care home at end of May 2021. Since that date, he has been lovingly cared for and nursed. He stated that they look after him very well - also he enjoys the food, his room is spacious, modern and comfortable. The whole building is very attractive in the enclosed gardens. Also...
My husband entered the care home at end of May 2021. Since that date, he has been lovingly cared for and nursed. He stated that they look after him very well - also he enjoys the food, his room is spacious, modern and comfortable. The whole building is very attractive in the enclosed gardens. Also well maintained, inside and out. I am very pleased I chose this care home for my husband.
I am satisfied with the care my relative is receiving, but I am not happy with the arrangements for visiting. It's so hard to get appointments to visit, it can be up to three weeks on occasions and I am only allowed twenty minutes which I find unacceptable, I am fully vaccinated so why can I not go...
I am satisfied with the care my relative is receiving, but I am not happy with the arrangements for visiting. It's so hard to get appointments to visit, it can be up to three weeks on occasions and I am only allowed twenty minutes which I find unacceptable, I am fully vaccinated so why can I not go to her room for a visit, this arrangement needs addressing urgently.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We apologise you feel visiting arrangements have not been satisfactory. We have a robust system in place to provide supportive family visiting for your loved one. To assist with this, we can...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We apologise you feel visiting arrangements have not been satisfactory. We have a robust system in place to provide supportive family visiting for your loved one. To assist with this, we can offer to enroll you on the weekly PCR home testing regime and you can be registered as an essential caregiver. This allows room visiting on a one-to-one basis providing your test is negative and you are wearing PPE the home will provide you with on each booked visit. Room visits do still need to be booked via each unit so that we can monitor and track activity to ensure your loved one is aware of your visit. Set time restrictions will not be enforced only reviewed and discussed at the time of booking. We hope this provides you with the assurance you seek. Of course, you are welcome to contact the Home Manager should you require any further assistance with this matter.
Would be nice if we could see Mum's room so we can organise it so pictures are on the wall and a shelf for smaller pictures and...
Would be nice if we could see Mum's room so we can organise it so pictures are on the wall and a shelf for smaller pictures and toys.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Regarding your Mother’s room, we would happily arrange for you to meet with our maintenance team who will assist in ensuring that your Mother’s room reflects her personal likes and preferences....
Thank you for your review, we value all feedback as this helps us to improve our service where required. Regarding your Mother’s room, we would happily arrange for you to meet with our maintenance team who will assist in ensuring that your Mother’s room reflects her personal likes and preferences. At HC-One we appreciate the importance of having a comfortable and personalised bedroom so we would be delighted if you contacted the home management team who will make the necessary arrangements.
Coping well under difficult circumstances.
Coping well under difficult circumstances.
Before Covid I visited daily, also entertained there (musician/vocal) free of charge. I knew most of the staff and residents.
Before Covid I visited daily, also entertained there (musician/vocal) free of charge. I knew most of the staff and residents.
Dad is extremely well cared for, he is happy and very well kept. He has lovely meals and is always treated really well. He is also always encouraged with his hobbies. Dad is very happy there.
Dad is extremely well cared for, he is happy and very well kept. He has lovely meals and is always treated really well. He is also always encouraged with his hobbies. Dad is very happy there.
The staff are all truly amazing. So kind, so helpful and full of love for the people they look after. During lockdown, I know they have looked after my mum and have been there for her when my sister and I aren't allowed to visit. Thank you.
The staff are all truly amazing. So kind, so helpful and full of love for the people they look after. During lockdown, I know they have looked after my mum and have been there for her when my sister and I aren't allowed to visit. Thank you.
My father entered care in October 2020 during the peak of Covid. Callands Care Home, under extreme duress, have cared for and looked after my father. Great staff and management.
My father entered care in October 2020 during the peak of Covid. Callands Care Home, under extreme duress, have cared for and looked after my father. Great staff and management.
Friendly staff, taking care of my dad. Clean home. limited access due to COVID, due to COVID been difficult times. The staff have helped where they can. At difficult times my dad seems very relaxed and happy, always smiling when I see him.
Friendly staff, taking care of my dad. Clean home. limited access due to COVID, due to COVID been difficult times. The staff have helped where they can. At difficult times my dad seems very relaxed and happy, always smiling when I see him.
They are like family and treat all patients with great care and respect. There is a genuine, hardworking, dedicated team on the Grasmere unit where my dad is.
They are like family and treat all patients with great care and respect. There is a genuine, hardworking, dedicated team on the Grasmere unit where my dad is.
Found the staff friendly and efficient, but was disappointed by the manager's lack of compassion at a time when we as a family needed support. I felt she was dismissive. My sister was allowed in every couple of days to say goodbye. We understood COVID was a huge part but felt the manager did not...
Found the staff friendly and efficient, but was disappointed by the manager's lack of compassion at a time when we as a family needed support. I felt she was dismissive. My sister was allowed in every couple of days to say goodbye. We understood COVID was a huge part but felt the manager did not try to come up with a solution, we will never get another chance and we feel heartbroken, and to be given a 'review us' form 10 minutes after Mum passed away was very, very insensitive. We know it is the manager's discretion about visits, but we feel we were failed.
Thank you for your review, we value all feedback as this helps us to improve our service where required. At the time of the request to visit your mother who was poorly, we were in national lockdown and the home was in outbreak status. The manager explained to the gentleman who called to request to...
Thank you for your review, we value all feedback as this helps us to improve our service where required. At the time of the request to visit your mother who was poorly, we were in national lockdown and the home was in outbreak status. The manager explained to the gentleman who called to request to visit that there were already two designated visitors, per government and local authority guidance, and that we had to adhere to this. The manager informed the caller that this was not a discretionary choice but the visiting ruling in place at the time. We fully appreciate how heartbreaking these circumstances have been for families who have not been able to visit during the Covid-19 pandemic due to the restrictions in place. We concur it was not an appropriate time to give you a review form. We would like to apologise for this and thank you for bringing this to our attention. The manager would like to profusely apologise for coming across as dismissive and stated that this certainly was not her intent during these ongoing trying times for residents, family and staff.
Me and my family are very happy with the care provided here for my mum. My mum has been in a few care homes but this one at Callands Care Home is by far the best and my mum has the up most care and attention. We are all 100% happy and my mum is happy too. Thank you to all the staff.
Me and my family are very happy with the care provided here for my mum. My mum has been in a few care homes but this one at Callands Care Home is by far the best and my mum has the up most care and attention. We are all 100% happy and my mum is happy too. Thank you to all the staff.
My father was only there for 5 days but the staff were great with him, even though he couldn't communicate very well - they always knocked on the door before entering and told him what they were going to do before they did anything. At the end they respected his wishes, they treated him with...
Thank you all so much.
The food is not always to my liking, I eat a lot of sandwiches as an alternative to the meals. The green vegetables are...
I wish to thank everyone for their support in accepting me.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We believe you have met with the Head Chef to discuss alternative menu options you might prefer. I am sorry the green vegetables are not to your liking; we have met with the kitchen staff and...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We believe you have met with the Head Chef to discuss alternative menu options you might prefer. I am sorry the green vegetables are not to your liking; we have met with the kitchen staff and staff on the unit to discuss this issue. Food kept in a hot trolley can contribute to vegetables becoming soggy and the staff have given assurance they will serve the meals promptly, which we anticipate will help to prevent this happening. Please feel free to liaise with the Head Chef at your convenience should you have any other food matters to discuss. Thank you for your lovely positive comments regarding our staff team who we know work very hard to provide the kindest care to our residents.
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Cheryl Byrne, our Interim Home Manager, leads the team at Callands Care Home, bringing extensive experience in managing our large, specialist...
Cheryl Byrne, our Interim Home Manager, leads the team at Callands Care Home, bringing extensive experience in managing our large, specialist facility with its five unique Lake District communities. For Cheryl and her team, ensuring exceptional care across all our diverse services is the top priority.
"What I love about Callands is how we've created five distinct communities that each feel like home, whilst offering the specialist expertise our residents need. Whether someone needs our male-only Coniston Unit or any of our other services, we ensure every person receives care that's truly tailored to them as an individual."
Cheryl helps ensure every resident receives the right support, in a setting that feels comfortable and appropriate, from everyday needs to more complex care.
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