Callands Care Home

Callands Road, Callands, Warrington WA5 9TS
Review Us
8.0 71 Reviews
  • Callands Care Home, Warrington
Callands Care Home in Warrington is a large, welcoming home offering residential, nursing, dementia, respite and specialist care for up to 120 residents. Part of the Dovehaven family, the home is designed around five smaller, household-style communities, helping create a calm, familiar and supportive environment where people can feel truly at home.

Each household has its own lounges and dining areas, with bright en-suite bedrooms that residents are encouraged to personalise with their own belongings. This helps create a real sense of identity, comfort and familiarity, while still offering access to the wider facilities across the home.

Care at Callands is delivered by an experienced and compassionate team who take time to get to know each person as an individual. Support is fully personalised to reflect routines, preferences and life history, with a strong focus on dignity, independence and wellbeing.

A key part of the home is the Coniston Unit, a dedicated male-only specialist service supporting men aged 21 and over with complex needs, including dementia, neurological conditions, mental health needs and physical disabilities. The unit provides a calm, structured environment where tailored care and meaningful activities help residents feel safe, understood and engaged in daily life.

Mealtimes are an important part of life at Callands, with freshly prepared, home-cooked food served in welcoming dining spaces. Residents are also supported to take part in a wide range of activities designed to promote wellbeing, encourage connection and bring enjoyment to everyday life.

With comfortable indoor spaces and secure outdoor areas, Callands Care Home offers a safe and supportive setting where residents are cared for with compassion, while continuing to live life in a way that feels right for them.
Show Callands Care Home on the Map

Care Provided by Callands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1353
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1351
  • RESPITE Self-Funded Nursing Dementia Care: from £1353

Please note that fees are starting from prices. The team at Callands will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

The price(s) shown are provided by the care home. Contact Callands Care Home for full pricing details and T&Cs.

Contact Callands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Callands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cheryl Bryne (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with male-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003
  • Number of floors: 2

Room Information

  • Single Rooms (120)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Callands/Coniston has a car park onsite.

Callands Care Home Reviews (71)

8.0

Callands Care Home has a Review Score of 8.0 (7.951) out of 10, based on 9 reviews in the last 2 years.
Over all time Callands Care Home has 71 reviews.

Overall Experience
  • 38
  • 23
  • 5
  • 2
  • 3
Date Published
  • 71
  • 4
  • 5
  • 9
  • 62
Reviewer Connection to Callands Care Home
  • 29
  • 12
  • 8
  • 4
  • 4
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 71, showing 61-71
Review from Jean M (Wife of Resident) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband could not have been cared for any better. The staff were wonderful. His last few months will be remembered by me as more than comfortable. Please convey my attitude to the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L B (Resident) assisted by family/friend published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Lakes side staff look after me very well. I'm always kept clean and tidy with drinks given to me when I ask for them.
My room is always clean, thanks to the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C T (Resident) assisted by family/friend published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice friendly place. Staff are helpful always. Something going on for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from TR (Daughter of Resident) published on 8 May 2017 Submitted via Website • Report
Overall Experience 2.0 out of 5
Initially, the care and support provided were of a good standard but this was not consistent or maintained,
some excellent staff are not always supported by those around them which is a shame.
The rooms are good and the food is excellent.
It is difficult to see information and to get updates.
Reply from Claire Hurworth, Careline Manager at Callands Care HomeThank you for your comments regarding the care at Callands. Please feel free to make an appointment with the deputy to discuss any concerns you have. We are pleased that you are happy with the size of the rooms and the standard of the food and we will pass these comments onto our staff team. We hold regular resident/relatives meeting where information is shared these are advertised around the home up until May 2018 next year.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M A (Son of Resident) published on 6 April 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My father would often tell me that a high majority of the CSW at Callands didn't listen to his needs and would, in particular, rush him when getting him up in a morning. There was one particular male staff member on nights at Callands who he said was always heavy handed with him.
I felt, being a nurse
myself (his son), that the nursing staff often did not pick up on health issues and often I had to raise these to them. I would be happy to go through these in more detail if you so wish. Also, he was only taken out once in 18 months. Not good enough.
Reply from HC-one, Careline Team at Callands Care HomeThank you for your feedback with regards to Callands Care Home; we treat all feedback received seriously as this assists with improving the service we offer. The concerns you have referred to occurred in October 2015 and were fully investigated by ourselves as well as external professionals to achieve the best outcome. Should you wish to discuss these concerns further please don't hesitate to contact the home's Deputy Manager to facilitate this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Daughter of Resident) published on 1 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The main thing I would like to highlight would be the staff on Windermere Wing of Callands Nursing Home. They were fantastic with my mum. Very caring, patient, trying to encourage her in activities and trying to get her to eat and drink when she was poorly. I can't praise them enough in my mum's last
days. So caring, so compassionate and looked after her right to the end and treated with dignity. Only small criticism would be the room could be updated but perfectly adequate and food could be bit more varied. She felt safe and secure.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from TWB G (Father of Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son died in hospital in November 2016 having been transferred from Callands.
The staff at Callands were very kind. My son had many problems and could only ingest purees with any safety. He was very frustrated because he could not walk. The staff were very encouraging and I don't think he could
have had better treatment anywhere else. My son did not want to take part in any activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G A (Son of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The support and communication from the staff during her 'settling in' period and subsequently was marvellous. I can't speak highly enough about the level of patience, understanding and warmth exhibited by the staff; it was a pleasure to watch and marvel at.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paula M (Daughter of Resident) published on 29 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After spending a month in hospital my mother was moved to Callands, the staff at Callands made us feel welcome straight away. All the staff were very caring. My mother was in Callands for her last week of her life, they made it very special, nothing was too much trouble. My mother passed away with care
and dignity thanks to the wonderful staff at Callands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet R (Daughter of Resident) published on 12 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent 18 months at Callands. He was treated with respect and dignity throughout his stay there. The staff were pleasant and caring, nothing was too much trouble for them. He was given his food at times that suited him rather than when it was meal times. I was notified immediately of any medication
that had been prescribed/any doctor visit, the odd times he rolled our of bed and got bruises. He has specialist furniture, ultra low bed and a recliner wheeled chair to help him to sit upright.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean M (Daughter of Resident) published on 24 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in Coniston wing at Callands for fourteen months, she was treated so well, the staff were brilliant they couldn't do enough for her. Unfortunately my mum died on the 10th of December 2015, but again throughout her illness the staff were superb they helped me and my family so much I cannot
thank them enough.


Again I would like to take this opportunity to thank all the staff, night and day for there help and understanding right up to her last day.


Many Many Thanks Jean and Family

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.0 (7.951)

Overview of Review Score

The Review Score of 8.0 (7.951) out of 10 for Callands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.151 for Callands Care Home is calculated as follows: ( (62 Excellents x 5) + (21 Goods x 4) + (8 Satisfactorys x 3) + (7 Poors x 2) + (8 Very Poors x 1) ) ÷ 106 Ratings = 4.151
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.8 Points relating to the number of positive Reviews for Callands Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 6 Positive Reviews ÷ 24 = 0.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

Cheryl

Cheryl Bryne

Job Title: Home Manager at Callands Care Home

Cheryl Byrne, our Interim Home Manager, leads the team at Callands Care Home, bringing extensive experience in managing our large, specialist facility with its five unique Lake District communities. For Cheryl and her team, ensuring exceptional care across all our diverse services is the top priority.


"What I love about Callands is how we've created five distinct communities that each feel like home, whilst offering the specialist expertise our residents need. Whether someone needs our male-only Coniston Unit or any of our other services, we ensure every person receives care that's truly tailored to them as an individual."


Cheryl helps ensure every resident receives the right support, in a setting that feels comfortable and appropriate, from everyday needs to more complex care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Callands Care Home to verify any information. View our terms and conditions. Callands Care Home has an Enhanced Service - more info.