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Callands Care Home

Callands Road, Callands, Warrington, Cheshire WA5 9TS
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The team quickly picked up Mum's needs and worked out the best way to communicate and look after herP P(Daughter of Resident/Service User)
Callands Care Home, Warrington
Her room big, spacious, homely, clean and tidy.Louise N(Daughter of Resident/Service User)
Callands Care Home, Warrington
Callands Care Home, Warrington

Callands Care Home in Warrington is a large, welcoming home offering residential, nursing, dementia, respite and specialist care for up to 120 residents. Part of the Dovehaven family, the home is designed around five smaller, household-style communities, helping create a calm, familiar and supportive environment where people can feel truly at home.

Each household has its own lounges and dining areas, with bright en-suite bedrooms that residents are encouraged to personalise...  

Care Provided by Callands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250
Nursing CareFrom £1,250N/A
Nursing Dementia CareFrom £1,250From £1,250

Please note that fees are starting from prices. The team at Callands will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

Contact Callands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cheryl Bryne (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with male-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2003
  • Number of floors: 2

Room Information

  • Single Rooms (120)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Callands/Coniston has a car park onsite.

Callands Care Home Reviews (72)

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7.9

Callands Care Home has a Review Score of 7.9 (7.875) out of 10, based on 9 reviews in the last 2 years. Over all time Callands Care Home has 72 reviews.

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Review from Saffron (Granddaughter of Resident) published on 18 January 2018 Submitted via Website
Overall Experience

Would not recommend this care home for any family member. I was disgusted on my first visit as was let in by builders and could walk up without signing in and no reception. Organisation of whole staff was horrendous. Commode not emptied. My nan went in on a Friday and wasn't offered a wash once on her respite visit, finally, a family member came and did it! Disgusting! Place generally untidy and trailing wires in her room. Staff unhelpful. Taken things out of room such as her own fan and nebulizer mask never to be seen again as no one knows where they are. My nan came in for 2 weeks respite and discharged herself it was that bad. I hope this improves for other's sakes.

Reply from Clare Sheehan, Care Advisor at Callands Care Home

I am sorry that you feel the service you have received has not been to the standard expected and I would like to thank you for taking the time to raise your concerns. There was a large amount of building work being undertaken and, unfortunately, there were occasions when workmen allowed Visitors...  

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Review from Jean M (Wife of Resident) published on 21 September 2017 Submitted via Postal Card
Overall Experience

My husband could not have been cared for any better. The staff were wonderful. His last few months will be remembered by me as more than comfortable. Please convey my attitude to the staff.

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Review from L B (Resident / Service User) published on 28 July 2017 Submitted via Postal Card
Overall Experience
The Lakes side staff look after me very well. I'm always kept clean and tidy with drinks given to me when I ask for them.

My room is always clean, thanks to the staff.

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Review from C T (Resident / Service User) published on 17 May 2017 Submitted via Postal Card
Overall Experience

Nice friendly place. Staff are helpful always. Something going on for the residents.

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Review from TR (Daughter of Resident) published on 8 May 2017 Submitted via Website
Overall Experience
Initially, the care and support provided were of a good standard but this was not consistent or maintained,
some excellent staff are not always supported by those around them which is a shame.
The rooms are good and the food is excellent.

It is difficult to see information and to get updates.

Reply from Claire Hurworth, Careline Manager at Callands Care Home

Thank you for your comments regarding the care at Callands. Please feel free to make an appointment with the deputy to discuss any concerns you have. We are pleased that you are happy with the size of the rooms and the standard of the food and we will pass these comments onto our staff team. We...  

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Review from M A (Son of Resident) published on 6 April 2017 Submitted via Postal Card
Overall Experience
My father would often tell me that a high majority of the CSW at Callands didn't listen to his needs and would, in particular, rush him when getting him up in a morning. There was one particular male staff member on nights at Callands who he said was always heavy handed with him.

I felt, being a nurse myself (his son), that the nursing staff often did not pick up on health issues and often I had to raise these to them. I would be happy to go through these in more detail if you so wish. Also, he was only taken out once in 18 months. Not good enough.

Reply from HC-one, Careline Team at Callands Care Home

Thank you for your feedback with regards to Callands Care Home; we treat all feedback received seriously as this assists with improving the service we offer. The concerns you have referred to occurred in October 2015 and were fully investigated by ourselves as well as external professionals to...  

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Review from C B (Daughter of Resident) published on 1 February 2017 Submitted via Postal Card
Overall Experience

The main thing I would like to highlight would be the staff on Windermere Wing of Callands Nursing Home. They were fantastic with my mum. Very caring, patient, trying to encourage her in activities and trying to get her to eat and drink when she was poorly. I can't praise them enough in my mum's last days. So caring, so compassionate and looked after her right to the end and treated with dignity. Only small criticism would be the room could be updated but perfectly adequate and food could be bit more varied. She felt safe and secure.

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Review from TWB G (Father of Resident) published on 26 January 2017 Submitted via Postal Card
Overall Experience
My son died in hospital in November 2016 having been transferred from Callands.

The staff at Callands were very kind. My son had many problems and could only ingest purees with any safety. He was very frustrated because he could not walk. The staff were very encouraging and I don't think he could have had better treatment anywhere else. My son did not want to take part in any activities.

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Review from G A (Son of Resident) published on 13 January 2017 Submitted via Postal Card
Overall Experience

The support and communication from the staff during her 'settling in' period and subsequently was marvellous. I can't speak highly enough about the level of patience, understanding and warmth exhibited by the staff; it was a pleasure to watch and marvel at.

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Review from Paula M (Daughter of Resident) published on 29 June 2016 Submitted via Postal Card
Overall Experience

After spending a month in hospital my mother was moved to Callands, the staff at Callands made us feel welcome straight away. All the staff were very caring. My mother was in Callands for her last week of her life, they made it very special, nothing was too much trouble. My mother passed away with care and dignity thanks to the wonderful staff at Callands.

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Review from Janet R (Daughter of Resident) published on 12 May 2016 Submitted via Postal Card
Overall Experience

My father spent 18 months at Callands. He was treated with respect and dignity throughout his stay there. The staff were pleasant and caring, nothing was too much trouble for them. He was given his food at times that suited him rather than when it was meal times. I was notified immediately of any medication that had been prescribed/any doctor visit, the odd times he rolled our of bed and got bruises. He has specialist furniture, ultra low bed and a recliner wheeled chair to help him to sit upright.

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Review from Jean M (Daughter of Resident) published on 24 December 2015 Submitted via Website
Overall Experience

My mum was in Coniston wing at Callands for fourteen months, she was treated so well, the staff were brilliant they couldn't do enough for her. Unfortunately my mum died on the 10th of December 2015, but again throughout her illness the staff were superb they helped me and my family so much I cannot thank them enough.

Again I would like to take this opportunity to thank all the staff, night and day for there help and understanding right up to her last day.

Many Many Thanks Jean and Family

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

  • 30 Jun 2022Recipient: Dovehaven
  • 30 Jun 2021Recipient: Dovehaven

Accreditations

There are no accreditations posted yet for Callands Care Home.

Meet the Team (1)

Cheryl Bryne
Cheryl BryneJob Title:Home Manager at Callands Care Home

Cheryl Byrne, our Interim Home Manager, leads the team at Callands Care Home, bringing extensive experience in managing our large, specialist facility with its five unique Lake District communities. For Cheryl and her team, ensuring exceptional care across all our diverse services is the top priority.

"What I love about Callands is how we've created five distinct communities that each feel like home, whilst offering the specialist expertise our residents need. Whether someone needs our male-only Coniston Unit or any of our other services, we ensure every person receives care that's truly tailored to them as an individual."

Cheryl helps ensure every resident receives the right support, in a setting that feels comfortable and appropriate, from everyday needs to more complex care.

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