The Old Vicarage & The Willows Care Home

The Old Vicarage is the "residents home" and not a place of work, the evidence of which I see in my dad each time I visit. He looks so well cared for and has started to smile again!!

She responds to their care and knows their commitment and genuine care for her individual needs.

My mother loves living here, the care and attention she loves it. Keep up the good work.

Mother-in-law was taken on holiday to Blackpool for 3 days by care staff. While away, her room was painted with new carpet etc., so happy on her return.

Because of the friendliness of the staff, we always feel at ease when discussing my nan's care and know that she is in safe, competent hands. This is not a care home....it is a "HOME". You should all be proud.

When my brother was admitted initially and for some time afterwards, I was sometimes disappointed by certain aspects of the care home (laundry problems, articles of my brother's clothing going missing, lack of attention to his personal grooming etc) For some time now, however, I have noticed significant and encouraging improvement in the way the home is run and in its general ambience, as well as in the care that my brother receives. I would like to thank the management and staff or their continuing efforts.

I am so pleased that mum is at this care home and getting the very best of care.

The Old Vicarage Nursing and Residential Care Centre is the best home around Warrington. My uncle was a resident there for four years and he received excellent care. My neighbour is now a resident and has nothing but praise for the staff, meals and bedrooms. The staff are very friendly food plenty and excellent and the care they give to residents is excellent.

Aunty loves this home. The staff are very friendly and helpful. The nursing home is excellent and I love going there to visit here.

I find the staff to be fantastic with my Nana. The staff are; open, honest and truthful. My Nana seems happy and content at The Vicarage. As Family members, we are always made to feel welcome and often chat with the staff, whilst they are helping my nana (Nana enjoys having conversations with them whilst they are caring for her). The staff are quick to answer/respond to any concerns we raise. I would say the activities that are provided are excellent but I would prefer more activities than currently. I have made a suggestion so all residents can watch a TV in the communal lounge and I fully trust this will be considered. I fully trust The Old Vicarage with the care of my Nana.

highly recommended.

In the intervening period between expressing an interest and the move, the management team at the home were brilliant, keeping us informed of room availability and adjusting on likely timescales. As my father's vascular dementia continues apace, I have no doubt that we made the right decision and have no hesitation in recommending The Old Vicarage

The home itself is always clean and bright with a friendly atmosphere.

We could not be more delighted at the care provided by the team here. No matter what time we visit, there is always supervision of the residents. They are all dressed and clean. The general ambience is calm and the love and kindness, together with respecting the dignity of the residents is clearly evident. The little touches are also there e.g. giving hand massage and moisturiser after cutting nails. The staff all have a sense of humour and are compassionate towards the residents and their families. This home is truly a home and a wonderful place to be.

I found all the staff and management to be kind, caring and there for family members as well as residents.

The staff are all nice and caring but we need more staff and staff training. Clothes go missing all the time, and we don't know where they go. Sometimes they end up in other residents rooms.

Recently I found myself looking around for a care home for my dad having looked at a few you get a feel for the type of home you have in your head and how you would like your loved ones cared for, this for me was by far the best with its modern décor and its really bubbly staff that like a good genuine laugh and a joke with the residents and engaging with them. I go in most days even taking my black Labrador in who gets made a big fuss off, it's great to see my dad smiling again as he went through a period of not being well and losing the interest in a lot of things, this place gets a big thumbs up from me, so to all the staff keep up the good work.

My brother has been living at The Old Vicarage for around 18 months and I can not fault any part of the service they provide. All staff are warm and welcoming and have a great rapport with m y brother. I would not hesitate to recommend the Old Vic.

My Mother in Law has ongoing health issues. The staff give regular updates by phone. They keep me well informed. I can't praise the staff enough for the ongoing care she receives.

The home has started to have a refurbishment and is looking fantastic....Lets hope the good work continues!

My uncle is treated with dignity and respect by all members of staff and I would not hesitate to recommend The Old Vicarage.

Thank you everyone.