St Mary's Continuing Care

Penny Lane, Collins Green, Burtonwood, Warrington WA5 4DS

St Mary's Continuing Care, Warrington, Cheshire
St Mary's Continuing Care, Warrington, Cheshire
St Mary's Continuing Care, Warrington, Cheshire

St Mary’s Continuing Care is a purpose built care centre set in the semi-rural area of Burtonwood, near to the towns of Warrington and St Helens and close to local amenities.

St Mary’s has sixty-three beds in four separate units and specialises in catering for individuals suffering from Dementia, Continuing Care Mental Health, Acquired Brain Injury and Early Onset Dementia.

All rooms are single occupancy, ensuite and the aim of the centre is to provide personalised care seeking to optimize service users' quality of life and, where possible, to support recovery and rehabilitation. St Mary’s promotes service users’ empowerment throughout the centre by agreeing individual care plans and outcomes and ensuring a high level of involvement in determining and evaluating activities.

The centre provides twenty-four hour nursing and care staffing as well as in house hotel services, activity staff and administration with the aim of making the service user's stay as pleasant as possible. This is complemented by a multidisciplinary team of other professionals including Psychiatrists, Psychologists, Physiotherapists, Chiropodists, Opticians and G.P.s.

Group: Marantomark Ltd

Person in charge: Deborah Wareing (Manager)

Local Authority / Social Services: Warrington Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 63 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Huntington's Disease • Neuropathic • Schizophrenia

Admission Information: Please ring, fax, email requests. Ages 18+.

Single Rooms: 63

Shared Rooms: 0

Rooms with ensuite WC: 63

Facilities & Services: Palliative Care • Physiotherapy • Separate Dementia Care Unit • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on St Mary's Continuing Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 St Mary's Continuing Care has a Review Score of 8.1 (8.134)

The Review Score of 8.1 (maximum of 10) for St Mary's Continuing Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for St Mary's Continuing Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.396 for St Mary's Continuing Care is calculated as follows: ( (24 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 48 Ratings = 4.396

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.738 Points relating to the number of positive Reviews for St Mary's Continuing Care is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12.6 Target = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Mary's Continuing Care?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Mary's Continuing Care

  • Daughter of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1

The family are more than satisfied and are extremely happy to have found St Mary's. They provide a safe, caring environment. The staff and management are able to deliver good effective care and understand individual needs. Everyone is friendly and approachable, the environment is comfortable and the domestic staff are efficient and conscientious.
We are always updated of any problems or changes to care plans/medication. Any requests or concerns are resolved. A well-led unit- thank you.

How likely would you be to recommend St Mary's Continuing Care? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Paul Ikin, Operations Manager at St Mary's Continuing Care responded to this review on 28 Aug 2017:

We are very grateful for the kind comments. We seek to improve our standards of care on a continuous basis, but helpful reviews such as this one have a positive effect upon our teams.

We feel that the level of care, love and attention given to our mother was exceptional. We cannot thank the staff enough for their support for us at a very difficult time. We cannot recommend the home highly enough.

How likely would you be to recommend St Mary's Continuing Care? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Deborah Wareing, Registered Manager at St Mary's Continuing Care responded to this review on 16 Jun 2017:

Thank you so much T L, your response is welcomed and please be assured that this will be passed on to the unit. I am so pleased that your mother received the care that we expect. Deborah Wareing

My brother was a resident at St. Mary's in Fern Unit for eight years. His main medical condition was dementia due to alcohol abuse. In Mid November 2016 he virtually stopped eating, leaving to a significant deterioration in his physical condition. At the beginning of December, he was placed on end of life care. The care he was given, physically, psychologically and spiritually was excellent. He was not expected to live to see Christmas, so the staff brought it forward. His room was decorated appropriately and last year's cards brought out. In fact, he lived until 11th Jan. His death was peaceful and dignified. About 16 staff attended his funeral and four carried his coffin.

How likely would you be to recommend St Mary's Continuing Care? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Deborah Wareing, Registered Manager at St Mary's Continuing Care responded to this review on 09 Mar 2017:

How heartwarming to hear that our staff gave both the service user and his family the care that we would aspire to and expect. The staff do deserve such praise, thank you for such an honest overall comment.

It has taken some time for me to write this review, our beloved father died recently, as we begin our difficult journey through bereavement I wanted to write our thoughts and feelings as we have spent many years here. Forshaw unit has been a large part of our lives, in the past we have sat looking out through the large glass windows which overlook the fields as we reflect on a lifetime with a kind, loving, funny, strong, hardworking devoted husband and father. It is extremely difficult to accept your loved one is unable to remain at the family home because of their illness, as much as you try to do all the care yourself, we had many, many times whereby we put obstacles in our path as we wanted to care for him ourselves. On arrival at the care centre, unexpected, we initially liked the place, however, still didn't want to let go, it was heartbreaking and the guilt was immeasurable, I cry as I write this, I remember everything, it was February 13th 2009, the first night was awful for us, didn't sleep, worrying, the next morning went to see dad, he was quite content really, should have been happy but early days we were not, missed him, thought we were doing him an injustice. We spent most days, hours on end sat with him, getting to know other people who shared his new home and also the staff. Days turned into weeks, into months, into years, dads disease went through its stages, had some very difficult emotional times there. Nobody wants to let their loved one go, but when disease dictates, it is important to be their advocate, but also sharing what you know of them to support people who are getting to know that person with the disease, tell them what their likes and dislikes are, we did and they were respected. The staff here, well, they have been and continue to be kind, professional, very experienced, understanding, counselors, welcoming, devoted, consistent in their care, loving, empathetic, sincere. Thank you, what more could we ask, we miss him, you know that, how moving to see you all come to say goodbye, he loved you all, we know that, we knew him before Alzheimer's did xxxxxx

How likely would you be to recommend St Mary's Continuing Care? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

May 2015

Food Hygiene Rating

Recipient: St Mary's Continuing Care

Date: Friday 29 May 2015

more details

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Care Home Idol 2016

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