St Mary's Continuing Care

My mum seems happy here and the staff are all great and lovely to us and my mum. Thank you!

Have always found the staff to be very helpful and friendly. Very pleased with the way my husband is treated and seems to be very settled in the home.

My mum was admitted to St Mary's in Jan 2021. I am very pleased with her room. The home is very clean and tidy. The staff are all excellent and very helpful. I highly recommend St Mary's to anyone who is looking for a nursing home for a loved one.

On a lesser level - the food is excellent - our son says that the chef should have a Michelin star!

My brother moved to St Mary's in December 2018. I have got nothing but praise for the services he receives, very homely environment, very caring carers and staff. Having been a carer myself for 15 years this is a lovely environment. I have already recommended it for a friend whose mother is in a care environment.

My son was admitted to St Mary's Continuing Care approx 2012 (not exactly sure) in that time. I am quite happy that he has been well looked after and hoping this continues. Staff are really helpful and informative when any questions are put to them.

Andrew has been in St Mary's for a number of years. Although his physical condition has become very poor, the condition has become very poor. The level of care and attention shown to him is excellent and I could not fault it. All questions on or about his welfare are answered to the family's satisfaction and any changes to his living are met. It is very easy to talk to staff and their attention to him is obvious.

Also, regular outings to have a meal out are popular. Care staff have empathy with residents and work to a high standard.

I find the staff excellent, very helpful and friendly. The unit's nurses are excellent. I could not be any happier that my husband is in the right place for him. His care is excellent and it feels like a nice family atmosphere.

Washing could be done better meaning whites not washed with colours. Wrong clothes being put in her wardrobe even though all her clothes have her name in them. My mum is not to be left alone in her room eating. Certain members of staff make my mum's partner feel uneasy at times. Mum often has dirty nails. The hairdresser is a lovely lady and its great mum has her hair done and there are certain members of staff which are very caring and you know they do their best.

This care home does a fabulous job of looking after the residents. Common sense and a caring attitude is evident with all the staff. It is very homely and the resident's family are also cared for with concern and empathy. The home is lovely and clean and smells nice. The attitude runs from the manager to all the staff working at the home which is fantastic.

St Mary's Continuing Care has provided my wife with the care she deserves. To the staff, she has been treated with the kindness of an individual. For them, this is not 'just a job'. Our research prior to our selection of St Mary's Continuing Care has paid dividends in peace of minds. Thank you very much.

The care provided by all the team at St Mary's for my Dad was simply amazing, I can only say how pleased we were as a family to have such support for my Dad over the 3 years he lived in the Stephenson Unit in St Mary's. The team in the Unit helped my Dad settle into his new home even though the most difficult of times.

The respect, care and love that they showed in his final days made all the difference to him and to our family.

We are always updated of any problems or changes to care plans/medication. Any requests or concerns are resolved. A well-led unit- thank you.

We feel that the level of care, love and attention given to our mother was exceptional. We cannot thank the staff enough for their support for us at a very difficult time. We cannot recommend the home highly enough.

My brother was a resident at St. Mary's in Fern Unit for eight years. His main medical condition was dementia due to alcohol abuse. In Mid November 2016 he virtually stopped eating, leaving to a significant deterioration in his physical condition. At the beginning of December, he was placed on end of life care. The care he was given, physically, psychologically and spiritually was excellent. He was not expected to live to see Christmas, so the staff brought it forward. His room was decorated appropriately and last year's cards brought out. In fact, he lived until 11th Jan. His death was peaceful and dignified. About 16 staff attended his funeral and four carried his coffin.

It has taken some time for me to write this review, our beloved father died recently, as we begin our difficult journey through bereavement I wanted to write our thoughts and feelings as we have spent many years here. Forshaw unit has been a large part of our lives, in the past we have sat looking out through the large glass windows which overlook the fields as we reflect on a lifetime with a kind, loving, funny, strong, hardworking devoted husband and father. It is extremely difficult to accept your loved one is unable to remain at the family home because of their illness, as much as you try to do all the care yourself, we had many, many times whereby we put obstacles in our path as we wanted to care for him ourselves. On arrival at the care centre, unexpected, we initially liked the place, however, still didn't want to let go, it was heartbreaking and the guilt was immeasurable, I cry as I write this, I remember everything, it was February 13th 2009, the first night was awful for us, didn't sleep, worrying, the next morning went to see dad, he was quite content really, should have been happy but early days we were not, missed him, thought we were doing him an injustice. We spent most days, hours on end sat with him, getting to know other people who shared his new home and also the staff. Days turned into weeks, into months, into years, dads disease went through its stages, had some very difficult emotional times there. Nobody wants to let their loved one go, but when disease dictates, it is important to be their advocate, but also sharing what you know of them to support people who are getting to know that person with the disease, tell them what their likes and dislikes are, we did and they were respected. The staff here, well, they have been and continue to be kind, professional, very experienced, understanding, counselors, welcoming, devoted, consistent in their care, loving, empathetic, sincere. Thank you, what more could we ask, we miss him, you know that, how moving to see you all come to say goodbye, he loved you all, we know that, we knew him before Alzheimer's did xxxxxx