St Luke's Nursing Home

Palacefields Avenue, Runcorn WA7 2SU
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8.5 5 Reviews
  • St Luke's Nursing Home, Runcorn
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Care Provided by St Luke's Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Jane Davies (Service Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome at anytime

Parking

  • Car Parking Available with Disabled access and spaces

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St Luke's Nursing Home Reviews (5)

8.5

St Luke's Nursing Home has a Review Score of 8.5 (8.500) out of 10, based on 3 reviews in the last 2 years.
Over all time St Luke's Nursing Home has 5 reviews.

Overall Experience
  • 4
  • 1
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Date Published
  • 5
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Reviewer Connection to St Luke's Nursing Home
  • 3
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Total of 5, showing 1-5
Review from Elaine A (Friend of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend went into St.Lukes after being in hospital for six weeks. Our first visit we were warmly welcomed by the staff. The Manager had sent him a lovely welcome card and in his room was a hamper of goodies. Our visit tonight was again an excellent experience he was in the Dining room feeding himself
and sat with other residents. He was dressed smartly and the staff have managed to keep him looking smart, clean and shaven.
The decor of the home is bright and cheerful as are all the staff, taking time to chat to us and the residents.
His health has considerably improved since being discharged from hospital.
Reply from JA Davies, Registered Manager at St Luke's Nursing HomeThank you so much for taking the time to share this wonderful review. We are delighted to hear that your friend has settled in well at St Luke's and that you felt warmly welcomed on your visits.

Our team take great pride in ensuring every resident feels comfortable, supported, and valued, so it's lovely to know the welcome card, hamper, and personal care touches made a positive difference. Seeing him engaging with others, enjoying his meals, and looking smart and well is exactly what we hope for every day.

We're also pleased to hear that his health has improved since leaving the hospital. Our staff work incredibly hard to create a cheerful, caring environment, and your kind words mean a great deal to them.

Thank you again for your feedback-it truly is appreciated. If there is ever anything more we can do to support your friend or your family, please don't hesitate to let us know.

Best Regards

Jane
Registered Manager
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Review from Kate B (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been at st lukes, laurels unit since February 2025, she immediately settled in with the care and support from all the wonderful staff.
It's a great home, lovely atmosphere staff are helpful and made us feel welcome.
We have peace of mind and know our Mum is getting all the care and safe
support.
Our mum is smiling and dancing again !
Can't thank the staff enough from the bottom of our hearts for all the care and support for us and mum x x
Reply from JA Davies, Registered Manager at St Luke's Nursing HomeHi Kate, Many thanks for your lovely review. We really appreciate you taking the time to share your kind words - it means so much to the whole team to receive such positive feedback. Best wishes, Jane Manager, St Luke's Care Home
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Review from June M (Mother of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in St Luke's since March this year. We couldn't ask for better care she getting. All staff are so lovely and I know I can go home and I know she is being looked after. The manager has changed this home around.
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Review from Julie B (Daughter of Resident) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a bit of a hard review to write as it was during the pandemic and we never actually got to see inside St Luke's while my dad was a resident. I will though, give my honest opinion of what dealings we had with everyone. My dad was admitted in June 2020, and from the minute I spoke to staff on
the phone, I was really pleased and could tell how efficiently it was being run. I was given full information of how things worked in there and what Dad's room would be like, what unit he would be on and most of all, what care he would receive. Although we only got to see him all be it socially distanced in the garden, we could see Dad was really happy there and the care and attention the staff gave him were excellent. This made my mum feel happy. Sadly dad passed away in November 2020. Thank you to all the staff, you made my dad's final months happy ones when we were unable to be with him. I would definitely recommend St Luke's.
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Review from Lesley J (Daughter of Resident) published on 4 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad was in St Luke's for 3-years, and the care he received was fantastic. The staff are very good and caring; in the end, they were there for my dad, my sister and my self - I can not thank them enough.
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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for St Luke's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for St Luke's Nursing Home is calculated as follows: ( (34 Excellents x 5) ) ÷ 34 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.5 Points relating to the number of positive Reviews for St Luke's Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 3 Positive Reviews ÷ 12 = 0.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about St Luke's Nursing Home

What types of Care is St Luke's Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Luke's Nursing Home have?

There are 56 Single Rooms.

What are the Facilities & Services at St Luke's Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Luke's Nursing Home to the centre of Runcorn?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Luke's Nursing Home to verify any information. View our terms and conditions. St Luke's Nursing Home has an Basic Service - more info.