
Each and every carer were superb, I could not fault them.A F(Cousin of Resident/Service User)

I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasantA S(Son of Resident/Service User)


Each and every carer were superb, I could not fault them.A F(Cousin of Resident/Service User)

I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasantA S(Son of Resident/Service User)


Old Gates is situated in the peaceful residential area of Feniscowles in Blackburn. It is a warm, welcoming purpose built care home with 90 beds, offering residential, nursing and nursing dementia care.
The home has a number of smaller, welcoming households with sitting rooms, space for Residents to pursue their hobbies and interests and lovely dining rooms.
The beautiful landscaped garden and patio is the perfect spot to spend time with friends...
Care Provided by Old Gates Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
The price(s) shown are provided by the care home. Contact Old Gates Care Home for full pricing details and T&Cs.
Contact Old Gates Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- We Care Group
- Private Owned
Person in charge
- Helen Holden (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with male-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (90)
Visiting
- Completely wheelchair accessible to visitors. Doors are key coded for resident safety. Electronic sign in required for visitors.
Parking
- Parking available on site for visitors, staff parking is also available with separate car park.
Old Gates Care Home Reviews (72)
Old Gates Care Home has a Review Score of 9.3 (9.321) out of 10, based on 12 reviews in the last 2 years.
Over all time Old Gates Care Home has 72 reviews.
All staff are brilliant, so kind and caring. Good with Mum and me. I like to treat them all now and then. Please just keep on doing what you're doing. Mum had a massive stroke and has been in Old Gates Care Home for five years through the care she is still with me. Thanks.
Thank you for your lovely review. It is wonderful to hear how well cared for your mum is and thanks to the kind and caring the team your mum is doing so well. I will share your comments with all the team.
From the first day here I have been very happy with the management, carers, reception and the ladies in the kitchen. The food is good with lots of choices and all the carers are lovely with my husband. They will do anything he asks for with a smile. They have special mattresses for his comfort which is good and he is comfortable being here and likes it very much. We are very lucky to have been able to be here as it was our first choice and everything has been great.
Thank you for taking the time to complete a review for our home. It is wonderful to hear how happy you are with, not only the care and staff in the home, but all aspects of life in the home. we will share your lovely review with all the team.
My nanna is in the Holly unit. She is now 99 years old and has always been very active apart from now she is bed bound. The carers and all staff at reception etc have gone above and beyond so my Nan can keep some dignity. Nan is at end of life - the carers have explained what is happening and answered all questions appropriately. They are amazing humans - don't get enough recognition. Thank you to all involved.
Since my mum has been at Old Gates, we have been amazed at her improvement. This is down to the care, attention and professionalism of every member of staff. From our first enquiry to the present day, everyone has been incredibly helpful and fully supportive of Mum and her family.
I am very happy with the quality of care given to my brother, who has been a resident for a number of years now. The staff are very caring and helpful and very friendly.
I would like to thank all the staff concerned with looking after our relative, and for you to know that we appreciate all the care, attention, hardwork and dedication you all put in. We can’t envisage him being happier anywhere else, all our thanks.
My room is nice with a good view. The staff are helpful and very kind.
I like this home. I get cigarettes and whiskey, am looked after. Staff are kind. I have television, friends and chart. I am content.
The facility is fit for purpose. The staff is first class. The only problem for me is that the other residents on my unit all suffer forms of dementia. The only people I can have a discussion with are the staff. The unit I am on is classed as residential. I know this is due to the rapid increase in dementia patients. Other than this I do not have any complaints.
Thank you for your review, we value all feedback as this helps us to improve our service where required. As you are a resident in the home, your views help us to make meaningful decisions regarding care delivery and I have discussed your concerns with the Home Manager. Please be assured we...
My father has been a resident of Old Gates since November 2019 last year. He is being well looked after by staff and I like the fact that, as it is a nursing home, there are nurses on duty. Staff are good and always attending to the needs of the residents. I like the activities afternoon (today, Thursday) and the activities co-ordinator is good fun with the residents.
Medically and care wise, very good. The only issue is the lack of time mum is out of bed. Sometimes, a whole week goes by and she remains bed-bound. I know it requires 2 people and the hoist, but Mum is low maintenance once in her chair. Sometimes her room is untidy.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are delighted to hear that the medical and nursing care is very good. We will review your comments with the Tissue Viability Nurse who will review your Mother’s plan of care with her...
My mother took residence at Old Gates after suffering a fall at her previous Care Home. I would recommend Old Gates in a heartbeat. My Mother suffered with vascular dementia along with other ailments. The care could not have been better. Right from our first visit we were welcomed at reception and shown throughout. All staff were lovely having a smashing rapport with the residents. Food is smashing and it is planned for each individual although my mother was there for only a few months I couldn't recommend this Care/Nursing Home enough. We visited a number of Care homes and Old Gates stood out by a Country mile. The Home is light and airy with a lovely atmosphere for the residents. The end of life Care for my Mother was exemplary, caring but sensitive to the family's needs at what was/is a very difficult time. All of the standards we found are met if not higher than required by a dedicated team of Nurses and Carers. Well done and thank you to each and every one.
The care my Dad has received in Rowan ward has been excellent, personal care, food etc. It can be difficult for the staff to cope in all situations but I have never seen any of them lose patience with some very challenging behaviours. This includes my Dad from time to time. The laundry and activities complement the care.
Satisfactory care throughout.
My father stayed here for a short time on Holly unit. The care my dad received was brilliant he was made welcome by the staff the room was really nice and he was very comfortable and enjoyed his stay and time here.
I visit my sister and find the staff are very friendly and helpful. The place is always warm and comfortable. My sister is always content and obvious being very well cared for.
My relative received excellent care during the years she was resident, but the treatments that she received during her last few weeks were exceptional. Each and every carer were superb, I could not fault them.
Always greeted with a smile and dad is happy when she is on.
She is very caring and treats my dad with respect.
The downward spiral in his health and mobility has been almost impossible for me to manage at home and the decision was not an easy one for the family. My mind is now at rest and I know that I could not have found a more caring, safe and friendly environment where the resident's needs are paramount.
Thank you.
As a pastor I see a lot of care/nursing homes - Old Gates is the best of all.
The staff whether due to training or natural capacity, are the most caring, most polite, most excellent I have ever seen.
The 'extra mile' is a massive understatement.
God bless them all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 09 Apr 2025
We are so proud to announce Old Gates Care Home have won the IPC Champion Care Award for Quality Improvements & Innovation at this years Lancashire City Councils IPC Awards....
- 09 Apr 2025
Helen Holden our manager at old gates Care Home was awarded the Leadership of the Year Award at our internal Shining Star Awards in March. Each year we hold an...
There are no upcoming events for Old Gates Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Old Gates Care Home.
Accreditations
There are no accreditations posted yet for Old Gates Care Home.
Meet the Team (1)

Introducing Helen Holden Home Manager at Old Gates Care Home, Blackburn
Helen is an experienced home manager with over 25 years of experience in caring for the elderly. Helen has been the manager at Old Gates since 2019 and loves supporting and caring for residents in the home.
She uses her knowledge and experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She enjoys working with her colleagues and being a relaxed and proactive manager who motivates others to be the best they can be. She also has a special interest in caring for those living with dementia.
When asked what she enjoys most about her role, Helen said:
“The best part of my job is the variety and knowing I am making a difference in someone’s life.”
Helen has 4 children, 2 stepsons and 11 grandchildren and regards bringing up her family alongside her career as her biggest achievement!
Outside of work Helen enjoys getting out into the fresh air and likes to travel and explore new places.
If you would like to find out more information about Old Gates Care Home, Helen has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Gates Care Home to verify any information. View our terms and conditions. Old Gates Care Home has an Enhanced Service -more info.