
Each and every carer were superb, I could not fault them.A F(Cousin of Resident/Service User)

I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasantA S(Son of Resident/Service User)


Each and every carer were superb, I could not fault them.A F(Cousin of Resident/Service User)

I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasantA S(Son of Resident/Service User)


Old Gates is situated in the peaceful residential area of Feniscowles in Blackburn. It is a warm, welcoming purpose built care home with 90 beds, offering residential, nursing and nursing dementia care.
The home has a number of smaller, welcoming households with sitting rooms, space for Residents to pursue their hobbies and interests and lovely dining rooms.
The beautiful landscaped garden and patio is the perfect spot to spend time with friends...
Care Provided by Old Gates Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
The price(s) shown are provided by the care home. Contact Old Gates Care Home for full pricing details and T&Cs.
Contact Old Gates Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- We Care Group
- Private Owned
Person in charge
- Helen Holden (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with male-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (90)
Visiting
- Completely wheelchair accessible to visitors. Doors are key coded for resident safety. Electronic sign in required for visitors.
Parking
- Parking available on site for visitors, staff parking is also available with separate car park.
Old Gates Care Home Reviews (72)
Old Gates Care Home has a Review Score of 9.3 (9.321) out of 10, based on 12 reviews in the last 2 years.
Over all time Old Gates Care Home has 72 reviews.
She has come on leaps and bounds with eating, drinking, mobility and is her happy, confused self once again.
The staff are all lovely, professional and always let the family know what mum has been up to, good or bad.
The home is welcoming, a friendly atmosphere.
I couldn't think of a better place for mum to live.
A nice clean home with plenty of helpful and polite staff. My Mum commented that the unit is usually short staffed on nights. My mum also said that there is not enough choice when it comes to diabetic puddings and afternoon tea. There is always plenty of good activities on, which is really good.
Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your kind comments regarding our staff team and the activities on offer. We will look into your Mother’s comments about staffing shortages at night; we believe we are not...
My grandmother has been here for over 12 months and we are very happy with the care she receives. Staff work very hard and are friendly and helpful. My grandmother enjoys the food and there are plenty of choices! The activities are very good and the staff really encourage the residents to get involved. Overall this is a lovely, clean, friendly home.
General care is satisfactory. No problem with anything only food sometimes needs to be hotter.
I have been at Old GHates for 5 years and made many friends, I like to sit in the lounge and watch TV and like to play Bingo.
My uncle came into Old Gates Care Home 18 months ago he lives in Cherry Unit I visit my uncle every day during this time I can honestly say that the staff are very caring treating each resident with dignity and respect and maintain happiness throughout the whole, friendly faces to greet you on entering the home by the reception staff. The management is very caring and understanding always listen to points of view and act very respectfully to ensure resident and family are happy in their care. What I like about a nursing and residential home is that there is always a qualified nurse on duty at all times in the home and regular GP visits, also a massive praise to activity, laundry, domestics, kitchen and maintenance staff who are all doing a great job. My uncle is very happy and comfortable here at Old Gates Care Home and is happy to spend the rest of his life here, thanks to a wonderful team.
Although my father was only resident in Old Gates Care Home for just less than two weeks, we found his care here excellent and always professional. The nursing staff made sure he was always comfortable and listened to our views. He was cared for with care and compassion in all aspects.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
On each of my visits to administer Holly Communion I have found the staff very courteous and helpful. I have ticked the boxes below that I feel I can comment on, all others out of my experience range I have left blank.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
We want to thank all the staff for the care, kindness and dignity they gave my Dad while he was at Old Gates, nothing was to much trouble. The staff were so thoughtful to my mum when we knew Dad didn't have long to live, always keeping us informed daily. We would recommend Old Gates to anyone looking for a home. Thank you from my Mum, Brother and myself.
Thank you for your review, we appreciate your feedback, and sorry for your loss. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
As a temporary resident for respite care following hospitalisation and operation, all my personal needs were provided. The staff were attentive and helpful at all times. There was plenty of interaction and involvement in activities, as well as being left to rest fully when needed.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My dear mother moved here in mid January 2016. She resides in the nursing unit named Holly. Her general well being has improved way beyond my expectations as she was classed as being end of life prior to admission. Her food intake is now good, where as before she was eating next to nothing. Her room is excellent even though my mum does not recognise her surroundings. She is now able to walk a reasonable distance with help of 2 carers. The management and staff are lovely and easy to talk to, in order to explain my mums needs and wishes. All in all a very professional organisation.
Thank you for your review. We are pleased to hear about your positive experience of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
I welcome this opportunity to thank you. I visit a friend monthly both as a friend and contact from Parish Church. She is on the Rowan Unit. She is very well cared for,t he staff are always kind to her and welcoming to me. It is a busy unit where the ladies and gentlemen need constant care, and everything done for them. The staff speak to them kindly respecting them. The unit and my friends room are always kept clean and tidy. I cannot speak highly enough of this wonderful home. The food is good (I fed my friend lunch one day, was there last week when she was been fed little bits of éclair) The staff are angels.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 09 Apr 2025
We are so proud to announce Old Gates Care Home have won the IPC Champion Care Award for Quality Improvements & Innovation at this years Lancashire City Councils IPC Awards....
- 09 Apr 2025
Helen Holden our manager at old gates Care Home was awarded the Leadership of the Year Award at our internal Shining Star Awards in March. Each year we hold an...
There are no upcoming events for Old Gates Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Old Gates Care Home.
Accreditations
There are no accreditations posted yet for Old Gates Care Home.
Meet the Team (1)

Introducing Helen Holden Home Manager at Old Gates Care Home, Blackburn
Helen is an experienced home manager with over 25 years of experience in caring for the elderly. Helen has been the manager at Old Gates since 2019 and loves supporting and caring for residents in the home.
She uses her knowledge and experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She enjoys working with her colleagues and being a relaxed and proactive manager who motivates others to be the best they can be. She also has a special interest in caring for those living with dementia.
When asked what she enjoys most about her role, Helen said:
“The best part of my job is the variety and knowing I am making a difference in someone’s life.”
Helen has 4 children, 2 stepsons and 11 grandchildren and regards bringing up her family alongside her career as her biggest achievement!
Outside of work Helen enjoys getting out into the fresh air and likes to travel and explore new places.
If you would like to find out more information about Old Gates Care Home, Helen has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Gates Care Home to verify any information. View our terms and conditions. Old Gates Care Home has an Enhanced Service -more info.