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Old Gates Care Home

Livesey Branch Road, Feniscowles, Blackburn, Lancashire BB2 5BU
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Each and every carer were superb, I could not fault them.A F(Cousin of Resident/Service User)
Old Gates Care Home, Blackburn
I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasantA S(Son of Resident/Service User)
Old Gates Care Home, Blackburn
Old Gates Care Home, Blackburn

Old Gates is situated in the peaceful residential area of Feniscowles in Blackburn. It is a warm, welcoming purpose built care home with 90 beds, offering residential, nursing and nursing dementia care.

The home has a number of smaller, welcoming households with sitting rooms, space for Residents to pursue their hobbies and interests and lovely dining rooms.

The beautiful landscaped garden and patio is the perfect spot to spend time with friends...  

Care Provided by Old Gates Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,100From £1,100
Residential Dementia CareFrom £1,100From £1,100
Nursing CareFrom £1,100From £1,100
Nursing Dementia CareFrom £1,100From £1,100

Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.

Contact Old Gates Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Helen Holden (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with male-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (90)

Visiting

  • Completely wheelchair accessible to visitors. Doors are key coded for resident safety. Electronic sign in required for visitors.

Parking

  • Parking available on site for visitors, staff parking is also available with separate car park.

Old Gates Care Home Reviews (72)

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9.3

Old Gates Care Home has a Review Score of 9.3 (9.321) out of 10, based on 12 reviews in the last 2 years. Over all time Old Gates Care Home has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from Beth F (Granddaughter of Resident) published on 31 January 2019 Submitted via Postal Card
Overall Experience
Amazing staff provided us with every bit of information we needed and looked after us as well as they looked after Grandad!
They couldn't do enough for him.

The whole place is sparkling and everything is the highest standard!

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Review from June W (Wife of Resident) published on 30 January 2019 Submitted via Postal Card
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Everybody kind and caring.

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Review from Janet F (Resident / Service User) published on 22 January 2019 Submitted via Postal Card
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All needs provided for.

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Review from M D (Resident / Service User) published on 22 January 2019 Submitted via Postal Card
Overall Experience
Comfortable.
Staff are very good.

Happy living here.

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Review from A A (Resident / Service User) published on 22 January 2019 Submitted via Postal Card
Overall Experience
I am looked after very well.
I am very happy.

My appetite has gone so I am not enjoying the food.

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Review from Susan N (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience
Excellent. Very well cared for.
All facilities available.

Bathing, hoists, cooking, cleaning, entertainment, care.

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Review from William F (Husband of Resident) published on 22 January 2019 Submitted via Postal Card
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Excellent.

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Review from George W (Nephew of Resident) published on 22 January 2019 Submitted via Postal Card
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Old Gates has a nice atmosphere.

The staff are friendly and always willing to help.

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Review from Margaret W (Niece of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience
We always find the staff really helpful and pleasant.

They seem to treat the residents with care and respect and always have a friendly word.

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Review from Ann M (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience
Mum is settled and happy here, therefore I am happy.
The home always listens to any concerns and rectifies any problems that may arise.
Staff are so lovely, friendly and kind and Mum's main carer goes the extra mile for Mum and family.
I would like a room here myself.

Thank you.

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Review from Stephen M (Son of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience
I'm pleased that my mum is receiving a good level of care and is well looked after.
She is being well fed which is helping with her overall health.

The home also provides trips out on a regular basis which is good.

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Review from Elliot M (Grandson of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience
Thank you for looking after my grandma.

She's very happy here and the care that is provided here is fantastic!

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Review from J S (Daughter of Resident) published on 19 December 2018 Submitted via Postal Card
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Care staff work hard and do an excellent job. Kind, very kind and treat everyone with great respect. The rooms are lovely and she calls it home.

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Review from Avril E (Wife of Resident) published on 21 November 2018 Submitted via Postal Card
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My husband has been at Old Gates Care Home for approx. 6 weeks and I have found the staff to be most helpful and caring. The dining room and catering are of a good standard.

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Review from Jan A (Daughter of Resident) published on 13 November 2018 Submitted via Postal Card
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The very nature of the residents means this home is difficult. People are distressed. The staff seem caring and do care. I only visit once a week but the staff know my name.

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Review from L H (Resident / Service User) published on 9 October 2018 Submitted via Postal Card
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I love living in cherry House on Old Gates. The staff here are wonderful and always cheer me up.

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Review from Anne R (Sister of Resident) published on 9 October 2018 Submitted via Postal Card
Overall Experience

Under the circumstances, acceptable experience.

My sister has been well looked after and treated with dignity. Acceptable food. In need of redecoration but clean. She feels safe and nothing is too much trouble.

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Review from Denise G (Daughter of Resident) published on 5 October 2018 Submitted via Postal Card
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They do a good job of looking after my mum.

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Review from Gillian L (Wife of Resident) published on 6 August 2018 Submitted via Postal Card
Overall Experience
My experience is that the overall care depends on the staff on duty.
We have received good quality care but also poor care.

More attention to detail is needed with some staff members. Minimum and careless attendance is not acceptable.

Reply from Clare Sheehan, Careline Advisor at Old Gates Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are determined to ensure that all our Residents are supported by skilled competent caring staff in a safe clean environment, and as the Home Manager, I will ensure that I address your concerns with the staff during daily unit meetings and with all staff at our next home staff meeting.

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Review from Mary B (Wife of Resident) published on 24 July 2018 Submitted via Postal Card
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Caring staff in difficult situations. Cheerful and helpful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 09 Apr 2025

    We are so proud to announce Old Gates Care Home have won the IPC Champion Care Award for Quality Improvements & Innovation at this years Lancashire City Councils IPC Awards....

  • 09 Apr 2025

    Helen Holden our manager at old gates Care Home was awarded the Leadership of the Year Award at our internal Shining Star Awards in March. Each year we hold an...

Upcoming Events

There are no upcoming events for Old Gates Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Old Gates Care Home.

Accreditations

There are no accreditations posted yet for Old Gates Care Home.

Meet the Team (1)

Helen Holden
Helen HoldenJob Title:Home ManagerJoined: 2019

Introducing Helen Holden Home Manager at Old Gates Care Home, Blackburn

Helen is an experienced home manager with over 25 years of experience in caring for the elderly. Helen has been the manager at Old Gates since 2019 and loves supporting and caring for residents in the home.

She uses her knowledge and experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She enjoys working with her colleagues and being a relaxed and proactive manager who motivates others to be the best they can be. She also has a special interest in caring for those living with dementia.

When asked what she enjoys most about her role, Helen said:

“The best part of my job is the variety and knowing I am making a difference in someone’s life.”

Helen has 4 children, 2 stepsons and 11 grandchildren and regards bringing up her family alongside her career as her biggest achievement!

Outside of work Helen enjoys getting out into the fresh air and likes to travel and explore new places.

If you would like to find out more information about Old Gates Care Home, Helen has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Gates Care Home to verify any information. View our terms and conditions. Old Gates Care Home has an Enhanced Service -more info.