
Each and every carer were superb, I could not fault them.A F(Cousin of Resident/Service User)

I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasantA S(Son of Resident/Service User)


Each and every carer were superb, I could not fault them.A F(Cousin of Resident/Service User)

I am pleased with the way the staff are attentive to anybody's needs, and it is a very pleasantA S(Son of Resident/Service User)


Old Gates is situated in the peaceful residential area of Feniscowles in Blackburn. It is a warm, welcoming purpose built care home with 90 beds, offering residential, nursing and nursing dementia care.
The home has a number of smaller, welcoming households with sitting rooms, space for Residents to pursue their hobbies and interests and lovely dining rooms.
The beautiful landscaped garden and patio is the perfect spot to spend time with friends...
Care Provided by Old Gates Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
The price(s) shown are provided by the care home. Contact Old Gates Care Home for full pricing details and T&Cs.
Contact Old Gates Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- We Care Group
- Private Owned
Person in charge
- Helen Holden (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with male-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (90)
Visiting
- Completely wheelchair accessible to visitors. Doors are key coded for resident safety. Electronic sign in required for visitors.
Parking
- Parking available on site for visitors, staff parking is also available with separate car park.
Old Gates Care Home Reviews (72)
Old Gates Care Home has a Review Score of 9.3 (9.321) out of 10, based on 12 reviews in the last 2 years.
Over all time Old Gates Care Home has 72 reviews.
They couldn't do enough for him.
The whole place is sparkling and everything is the highest standard!
Everybody kind and caring.
All needs provided for.
Staff are very good.
Happy living here.
I am very happy.
My appetite has gone so I am not enjoying the food.
All facilities available.
Bathing, hoists, cooking, cleaning, entertainment, care.
Excellent.
The staff are friendly and always willing to help.
They seem to treat the residents with care and respect and always have a friendly word.
The home always listens to any concerns and rectifies any problems that may arise.
Staff are so lovely, friendly and kind and Mum's main carer goes the extra mile for Mum and family.
I would like a room here myself.
Thank you.
She is being well fed which is helping with her overall health.
The home also provides trips out on a regular basis which is good.
She's very happy here and the care that is provided here is fantastic!
Care staff work hard and do an excellent job. Kind, very kind and treat everyone with great respect. The rooms are lovely and she calls it home.
My husband has been at Old Gates Care Home for approx. 6 weeks and I have found the staff to be most helpful and caring. The dining room and catering are of a good standard.
The very nature of the residents means this home is difficult. People are distressed. The staff seem caring and do care. I only visit once a week but the staff know my name.
I love living in cherry House on Old Gates. The staff here are wonderful and always cheer me up.
Under the circumstances, acceptable experience.
My sister has been well looked after and treated with dignity. Acceptable food. In need of redecoration but clean. She feels safe and nothing is too much trouble.
They do a good job of looking after my mum.
We have received good quality care but also poor care.
More attention to detail is needed with some staff members. Minimum and careless attendance is not acceptable.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are determined to ensure that all our Residents are supported by skilled competent caring staff in a safe clean environment, and as the Home Manager, I will ensure that I address your concerns with the staff during daily unit meetings and with all staff at our next home staff meeting.
Caring staff in difficult situations. Cheerful and helpful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 09 Apr 2025
We are so proud to announce Old Gates Care Home have won the IPC Champion Care Award for Quality Improvements & Innovation at this years Lancashire City Councils IPC Awards....
- 09 Apr 2025
Helen Holden our manager at old gates Care Home was awarded the Leadership of the Year Award at our internal Shining Star Awards in March. Each year we hold an...
There are no upcoming events for Old Gates Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Old Gates Care Home.
Accreditations
There are no accreditations posted yet for Old Gates Care Home.
Meet the Team (1)

Introducing Helen Holden Home Manager at Old Gates Care Home, Blackburn
Helen is an experienced home manager with over 25 years of experience in caring for the elderly. Helen has been the manager at Old Gates since 2019 and loves supporting and caring for residents in the home.
She uses her knowledge and experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She enjoys working with her colleagues and being a relaxed and proactive manager who motivates others to be the best they can be. She also has a special interest in caring for those living with dementia.
When asked what she enjoys most about her role, Helen said:
“The best part of my job is the variety and knowing I am making a difference in someone’s life.”
Helen has 4 children, 2 stepsons and 11 grandchildren and regards bringing up her family alongside her career as her biggest achievement!
Outside of work Helen enjoys getting out into the fresh air and likes to travel and explore new places.
If you would like to find out more information about Old Gates Care Home, Helen has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.
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