Cherry Trees Care Home

Simmonite Road, Kimberworth, Rotherham S61 3EQ
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9.4 75 Reviews
  • Cherry Trees Care Home, Rotherham
Located in the historic town of Kimberworth, Cherry Trees is the only care home in Rotherham to be awarded ‘Outstanding’ in care in November 2019 by CQC. Cherry Trees offers 66 en-suite rooms equipped with the latest facilities and amenities.

The dementia-friendly home was awarded Care Home of the Year at the 2018 Orchard Care Home Heart Awards, and the Activity Coordinator won the Activity Coordinator Award for Yorkshire and Humberside at The Great British Care Awards 2017.

The home provides care for several conditions and complex needs, the staff are trained in end of life care and work with the Rotherham Hospice and local NHS teams, including District Nurses and mental health teams.

The home offers an activities room, dementia café, and a bright and airy conservatory, with access to secure gardens. Residents enjoy a variety of activities and the home hosts regular clubs such as the men’s health club. They boast strong links with the local community including schools, places of worship and Rotherham Football Club who often invite them to visit their stadium.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sharron Whaley (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)

Visiting

  • Cherry Trees has an open door policy so please feel free freely, however, if a meeting is required with manager, please call in advance.
    Please bear in mind mealtimes are protected so certain areas of the home will not be accessible at these times.

Parking

  • Free parking available on site.

Cherry Trees Care Home Reviews (75)

9.4

Cherry Trees Care Home has a Review Score of 9.4 (9.403) out of 10, based on 32 reviews in the last 2 years.
Over all time Cherry Trees Care Home has 75 reviews.

Overall Experience
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Date Published
  • 75
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Reviewer Connection to Cherry Trees Care Home
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Total of 75, showing 61-75
Review from Sue H (Daughter of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother lives in Cherry Trees and she is well looked after. The care and support she has there is excellent. Her room is spotless and smells lovely and fresh. She is looking a lot stronger now and has put weight on and she enjoys the meals. The management and staff are brilliant with her. She enjoys
the activities and all the pampering she gets. Cherry Trees is a lovely home and I would highly recommend it.
Reply from Sharron Whaley, Care Home Manager at Cherry Trees Care Home

Many thanks for leaving such a lovely review. We’re delighted to hear such positive praise about our home and the staff. We look forward to caring for your mother in the future. Kind regards, Sharron Whaley, Care Home Manager

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Review from J P (Granddaughter of Resident) published on 24 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First visit at this care home to see my gram, the attitude of staff is very caring, we were made to feel welcome and were shown to my gram's room, nice friendly faces around. The decor is bright and cheery too. My experience today was a good one.
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Review from Paul S (Son of Resident) published on 26 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff from Management downwards are all first class. Their professionalism cannot be praised enough. Nothing is too much trouble. They go above and beyond to look after the residents.
Reply from Sharon Whaley, Care Home Manager at Cherry Trees Care Home

Thank you for your review. It is brilliant to hear that our care meets your expectations and that our staff are professional and helpful. We look forward to continuing to care for your loved one and offering the best standard of care. Kind regards

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Review from Patricia T (Daughter of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been a resident she has had to have paramedics twice and was taken to hospital the second time. During this period the care could not have been better The action was prompt and the procedure above reproach. Everyone there is caring and very kind.
Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home

Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you find the staff to be caring and very kind and that prompt action is always taken.
Kind regards.

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Review from Julie F (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My Mother was in for 2 weeks and in that time there were no activities at all. We were very disappointed as that was the reason why we put Mum in there.


Down the hall where the rooms are it smelt of urine.

Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home

We are grateful for all feedback and comments in relation to our service and are disappointed to learn that you felt this did not match your expectations.
We strive hard to provide a quality care experience and pride ourselves on this, particularly with the activities that we offer. We will be taking your concerns further and investigating the comments that you have made.


Kind regards, Sharron Whaley, Home Manager

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Review from Edna S (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff could not do enough for my Dad and us, as a family, even though my father's stay was short due to his dementia and his untimely death. The staff were friendly and easy to talk to, also kept us informed of any trips or falls he had.
Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home

Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you found the staff were on hand and easy to talk to and that they kept you fully informed at all times.


We very much enjoyed getting to know your dad whilst he was with us and we would like to once again offer our sincere condolences to you all.


Kind regards Sharron Whaley, Home Manager.

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Review from D P (Son of Resident) published on 30 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum needed respite care and was very resistant to getting help. Within a week she is laughing for the first time in months and as happy as Larry. The home is clean and welcoming and the staff are brilliant.
Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home

Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find the home to be clean and welcoming and you find our staff to be brilliant. We are very much enjoying getting to know your mum.


Kind regards Sharron Whaley, Home Manager.

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Review from Mandy S (Granddaughter of Resident) published on 23 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the granddaughter of one of your ex-residents. He was well cared for and all staff were wonderful and helpful, and made my granddad's last days comfortable. I would like to thank everyone who cared for my granddad.
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Review from Stephen S (Husband of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cherry Trees is a modern, well equipped and staffed care home. Residents are treated with dignity and respect and the well-trained staff will go the extra mile for both residents and relatives. Nutritious meals prepared in-house which can be tailored to an individual's needs which helps make Cherry
Trees a home away from home. The residents are always the priority.
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Review from Andrew B (Grandson of Resident) published on 11 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandmother has been overwhelmed by the positive and consistent support she has had throughout her three-week respite stay. All the staff, from the management and admin team to the carers have been nothing but helpful.
Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home

Many thanks for taking the time to write a positive review for Cherry Trees, we are always pleased to receive feedback and I will certainly share it with the team. We strive to provide the best care possible for all our residents and support them as much as possible throughout their stay at the home, however long or short that may be and I am pleased to read that your grandmother had a good experience during her time at Cherry Trees.

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Review from Graham C (Cousin of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best care home in the area, prior to my cousin coming to this home we checked out several others in the area.
The staff are very professional and helpful. The care giver is the best.
Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home

Many thanks for taking the time to leave a positive review for Cherry Trees, we appreciate all the feedback we get and I will be sure to pass your comments on to the team. All the staff strive to provide the best care possible in a professional and helpful manner and I am pleased to hear that you have found this to be true with the care given to your cousin.


Sharron Whaley, Home Manager

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Review from Sally D (Friend of Resident) published on 7 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has come in and although she's been in respite several times at different care homes. She seems really happy here. Staff are caring, trying to accommodate any request when possible. The staff are cheerful. We are trying to get here in permanently.
Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home

Many thanks for taking the time to write a positive review for Cherry Trees, your comments will be greatly appreciated by the team and I will be sure to pass them on. Our staff strive to make the residents feel happy in the home and I am pleased to hear that your friend has settled in well.

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Review from M W (Son of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first minute we entered Cherry Trees we (my mother and I) were warmly welcomed. My mother thoroughly enjoyed her stay. The staff were caring and saw her as an individual and catered to her needs. The food, facilities, activities and her room were excellent.
Reply from Sharon Whaley, Care home manager at Cherry Trees Care Home

Thank you very much for your review.
I am so pleased that your mother enjoyed her stay here and that you were happy with the care she received.
Our staff do work hard to maintain a high standard of care and it is lovely to hear that this is noted.
Thank you again.
Best wishes.

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Review from Jayne P (Daughter-in-law of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic.
Great bunch of staff.
Willing to help in every way possible.
Reply from Sharon Whaley, Care Home Manager at Cherry Trees Care Home

Thank you for taking the time to leave this review, we really do appreciate the feedback we receive for our home. Our team of compassionate staff strive to understand the needs and requirements of every individual resident in order to provide them with the highest possible level of care. We are pleased to hear this has been your experience at Cherry Trees.

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Review from Jane R (Daughter of Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very easy to approach and gather information from, always happy to oblige any small or large issues we have had with mum in their care. Always greeted with a smile and listen to our sadness with mum having Alzheimer's which came on very suddenly from being okay December 2015 to now being
very changed, frustrated, agitated and sad at times, very confused. All the carers and nursing staff very gentle and caring to mum needs for her welfare.
Reply from Sharron Whaley, Care home manager at Cherry Trees Care Home

Thank you for taking the time to leave this review, we really do appreciate the feedback we get. At Cherry Trees, we strive to create a welcoming and relaxed atmosphere, to ensure all residents feel at ease and comfortable with the environment and team.
Our team of compassionate staff aim to maintain a comfortable and friendly atmosphere within the home where residents can feel at ease, socialise and take part in activities. We are pleased to hear your relative has settled into Cherry Trees and that your family feel supported. I am pleased that we were able to help at this difficult time.

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Current Review Score: 9.4 (9.403)

Overview of Review Score

The Review Score of 9.4 (9.403) out of 10 for Cherry Trees Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.403 for Cherry Trees Care Home is calculated as follows: ( (294 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) + (44 Very Poors x 1) ) ÷ 380 Ratings = 4.403
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cherry Trees Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2023

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Sharron

Sharron Whaley

Job Title: Home Manager Joined: 2017

My name is Sharron Whaley, and I am the Home Manager here at Cherry Trees Care Home in Rotherham. I have worked for Orchard Care Homes since November 2014 and have been the Manager at Cherry Trees since 2017.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Trees Care Home to verify any information. View our terms and conditions. Cherry Trees Care Home has an Enhanced Service - more info.