Ladyfield House Residential Home

An immaculately clean and odour-free home. Attentive and friendly staff who always ask visitors if they want a cup of tea or coffee and always call visitors by Christian name. Well run and highly secure.

“Thank you” just isn’t enough for the manager and the team for the exceptional care they’re providing. Knowing that my nana is being looked after by a team we wholeheartedly trust has made this difficult time so much easier.

Thank you so much all of you!

The staff are very friendly but I do feel like they are understaffed at times which affects their service a lot. Good choice of food, all freshly cooked and portions are good it puts my mind at ease knowing she is getting 24/7 care.

We couldn't ask for more, thank you Ladyfield.

Thank you for everything you do for Mum.

Staff are caring and want to know how we are feeling about Mum.

My Mum has now been a resident at Ladyfield House Residential Home for about 18 months. As her Alzheimer's and dementia progress the carers have continued to care for her with dignity and respect in often challenging situations. I'm always updated when I visit, and any concerns I have are dealt with promptly and efficiently. Ladyfield House is constantly aiming to improve the home for their residents. Activities are varied and plentiful, and they are currently re-decorating the communal spaces which are looking wonderful. Thank you to everyone, your efforts are much appreciated by all my family.

I would highly recommend Ladyfield to anyone who has a relative that needs 24/7 care.

I found the management and carers extremely kind considerate and caring. Couldn't have wished for better help and care. Always approachable and willing to talk things through to reach the best solution.

We were very satisfied with the care mum received at the care home. She often said to us that the staff were very nice and friendly and she also said, “They do everything for me!” We felt she was comfortable and safe there, even during the Covid crisis.

Not able to see much of the home so cannot comment on food and activities. My wife was in for four weeks respite and I was quite happy with the care other than the amount of falls she had. I appreciate it is difficult to watch them all the time but I think this needs addressing.

Thank you.

All staff made my father-in-law very welcome and they genuinely cared about him. He was well looked after and they were all sad to see him come home.

She loved the food (has gained a bit of weight). She enjoyed the company of both staff and the other residents. She is looking forward to her next stay.

Really enjoyed my second visit.

Very pleased with the staff and facilities. I would highly recommend this nursing home to anyone looking for a place for their loved ones in need of 24 hour care.

Ladyfield House provided an excellent level of care in a warm and friendly environment. It is situated in a rural setting with many rooms having a view of the surrounding countryside and outside communal areas.

Very caring and friendly staff. Always pleased to accommodate the requests of both the resident and family. Wonderful individual care given and excellent medical attention. Personal hygiene always taken care of. Not too large an establishment that the individual needs are neglected, this also means residents know each other and in many cases their family members.

My husband and I regularly make the 200 mile round trip to visit mum in Ladyfield House where she has been resident for 18 months. Now that non essential travel and visits are not permitted we are completely reliant on telephone calls to check on mum, whilst not wanting to overburden staff with persistent calls. So, how lovely, this week to receive an Activities Newsletter from Ladyfield which even had a picture of mum in it! A big thank you to the Activities team; you're amazing. Please keep up the good work.