Swallownest Care Home

Dad has been in Swallownest for six months now. He and the family are extremely happy. The level of care is fantastic, and the manager runs the home to a very, very high level. Having had other family members in care homes (all with bad experiences) in recent years, Swallownest is like a breath of fresh air.

After looking at other care homes, we were happy to have found Swallonest.

My mum is a permanent resident in this lovely care home; she has settled in well and made friends with the other residents and the fantastic staff that work here. It is reassuring to know that she has round-the-clock care. The staff help her every morning to dress, and they take her down for dinner every day. The residents can take part in various social activities throughout the week, ranging from, occasionally, live entertainment and sometimes a quiz, and last week, she was out in their patio area, helping the care home plant some garden plants ready for today's open day. Her room is set up to meet her own personal needs. All the care staff in this care home are so friendly and caring. It wouldn't be fair not to mention the lovely staff who clean her room and the maintenance man who helped my mum make her room her own. For us, as a family, I love spending the day here at the home with my mum when I can, and we are made to feel welcome too.

Excellent rearranging of the care home. Much more appropriate for those who are unable to mix. So peaceful! Fantastic result for residents, staff and visitors. Also better for those in the main building who are much more active and have better access to the facilities available.

he was no longer able to return to his house to cope alone and having two family members in care homes previously; I can honestly say that Swallownest is the nicest, friendliest home I've been in. It really does feel like home-from-home; very welcoming, and nothing is too much trouble. I can safely say that you won't regret choosing Swallownest Care Home for your loved one.

Too many lovely staff to mention!

After looking at several homes for my mum, we settled on Swallownest Care Home, and thank goodness we did. From our initial meeting to getting Mum settled made a very unhappy time better for us all as the staff listened not only to Mum but to us as a family too. The care, love and support were great, and it made my mum's and our last eight months bearable, giving us time to spend with her as a family. Thank you for everything.

Lovely home-from-home. All staff (from maintenance to manager) are very good. Mum loves all the entertainment the home provides and loves to join in the singing. The food is very good too (especially the puddings!). The residents have activities which they can join in if they want to. Mum has been here quite a few years and loves it.

My mother came to Swallownest for end-of-life care. She was only a resident for one week, but my experience was that the carers couldn't do enough for the residents. We were allowed/encouraged to put photos and memorabilia on the walls to bring familiarity to an unfamiliar room. We were always met with cheerful smiles, and my mother was treated with kindness and dignity. The staff always made themselves available if we had any questions.

Mum has recently moved into Swallownest Care Home at the age of 101. I would like to thank all the hardworking staff there for making my mum welcome and helping her to settle in. As you can imagine, it is very daunting to give up your independence at this age. Mum is being very well cared for, and the staff make a real effort to make sure she is well dressed and looking her best. Despite being apprehensive at first, she is now happy to go to the day room with the other residents and eat her meals in the dining room. Thank you again to all the wonderful and hardworking staff. We really do appreciate everything you have done for her.

My mum moved into Swallownest Care Home in September 2019 and was very happy and well cared for. She was treated with dignity and respect, and we are very grateful to everyone involved in her care. Sadly Mum has now passed away, and we were very touched by how everyone came outside to pay their respects on her funeral day, and staff members and manager came to the church service. If anyone is looking for a good care home for a loved one, I would highly recommend Swallownest.

I would just like to thank all the staff for taking care of my auntie, who was there for a month. Despite she is home now, l wouldn't hesitate to let her go back in. The staff were wonderful and showed a lot of empathy.

We were moving my mother’s things from Wales to the Swallownest nursing home. I phoned the home after getting slightly lost, the member of staff was very helpful and remained on the phone until we turned onto Chesterfield Road. To my surprise, when we pulled up, we were greeted by two members of staff who were waiting outside for us. After a very long journey which started in the West Midlands, it was lovely to be greeted by such friendly staff. They asked about our journey and if we had eaten. We were shown to the room which was allocated to my mother. The staff made us a much-welcomed tray of tea and biscuits, plus the offer of sandwiches if we wanted. All the staff we met were friendly and welcoming, which gave us a sense of comfort knowing my mother would be cared for. The home was very clean and peaceful.

We, as a family, would highly recommend Swallownest Care Home for your loved one.

Thank you to all.

My mum settled into life at Swallownest Care Home despite the pandemic's restrictions. She looks really well, is always clean, well dressed and smiling. She takes part in some of the activities arranged by the well-being lady and is becoming quite the artist. She loves having her nails painted. Thank you; you do an amazing job.

Mum loves the food at Swallownest, especially the breakfast. She enjoys the fudge with her tea as well.

A big thank you to all the wonderful carers who look after Mum and not forgetting the front of house lady who is always friendly and informative. The manager should be really proud of this team; they are great.

It is such a relief to know that Mum is getting well looked after and that she appears really happy. Can't wait for her to be able to go out on day trips once these strange days are over.

The manager and her team deserve great credit for all that they have done and I would recommend Swallownest to anyone who is making the difficult decision of moving a loved one into a care home.

At a time when relatives emotions are running high, the manager and secretary are extremely professional and equally empathetic and very kind. They listen and guide you through the process of establishing suitable care for your relative right from the hospital discharge. The nursing staff have a wealth of experience. Any concerns are always raised promptly with the family. We would highly recommend this care home.

We found Swallownest when our mother was very ill. They have been a Godsend, and I can only be grateful that they could care for her. They work endlessly to make sure Mum and we are taken care of. We can't thank them enough. The staff have been fantastic, and the manager is an amazing source of support to us. We couldn't wish for better.

My mother spent the last few days of her life in the care of the staff at Swallownest Care Home. She was treated with compassion, respect and professional duty of care that could not be surpassed. Family members were also treated with sympathy and care and encouraged to spend precious time together. Her final hours passed peacefully with family by her bedside. Thank you to everyone.