Swallownest Care Home, ideally located in the attractive village of Swallownest, just four miles from Rotherham, supports older people to lead their best lives with personalised residential and nursing care.
A purpose-built, welcoming home with single and en-suite bedrooms, a hair salon, minibus for day trips out and pretty enclosed garden, Swallownest is a lovely space for residents to enjoy their later years with the peace of mind that they've...
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Swallownest Care Home has a Review Score of 9.8 (9.819) out of 10, based on 30 reviews in the last 2 years.
Over all time Swallownest Care Home has 143 reviews.
I have found all the staff that I have had contact with friendly and helpful. My mum has been a resident for 5 months. She likes the activities that are arranged for her and other residents. I have participated with them on St Patrick's Day. I felt reassured that she is in a safe place that looks after her very well.
Both my grandad and grandma have been cared for in this home and it's highly recommended. When they come to this time in their life, it puts your mind at ease knowing they're being cared for in a good facility with caring staff.
Overall my nan is happy and content which makes us happy.
Although my mother-in-law was at Swallownest for a very short time leading up to her death. She received excellent care and support throughout. Staff were kind, professional and considerate of all our needs. They created a welcoming atmosphere, with daily activities which residents and their loved ones could access and enjoy. I would heartily recommend Swallownest to anyone seeking a care home for themselves or a relative.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your mother-in-law received at Swallownest care home and we will ensure your kind words are shared with the team. Thank you again for taking...
Excellent place, caring lovely staff who go above and beyond for the care of the residents. Wouldn't want my grandma to be anywhere else as I always feel she is safe and looked after here. Thank you everyone.
Staff are really lovely and friendly, I feel my nan is really well looked after, safe and entertained, they go above and beyond to make sure she's settled and well, her room is always clean and tidy and shes really happy to be there, she loves it, which for me is the most important, couldn't recommend enough, brilliant
On the whole, the care home is good, the staff are great, they work hard. Regarding the activities, they are poor, at first, it was very good, I can understand the person who ran them has been off and her deputy has left, there hasn't been anybody to replace her. It didn't help matters when the lift wasn't working for 12 weeks just before Christmas. Everything was cancelled.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We can confirm that although the lift was out of service, activities were planned around this to ensure some continued for our residents, and the work was completed by Christmas Eve. Although no...
Found the staff friendly, the home spotlessly clean, always going that extra bit to help, always greated with a smile and a quick update on my mum, make time to make you feel welcome even though they always busy, not just the caring staff every one of them.
We moved my mum into Swallownest last week and staff and management have been wonderful in helping to facilitate the move. Although Mum has taken a bit of time to deal with the move, staff have been excellent in reassuring her and helping her settle.
My mum was a resident for five and a half years. In all that time I never had any occasion to be anything but satisfied with the care she received. Lots of activities to which we were invited and enjoyed. The home has a friendly and welcoming atmosphere. In mum's final days, she was cared for with dignity, love and respect as were we. It felt like everyone was part of the family not just staff doing a job. Can't praise them enough and would highly recommend.
A lovely care home. All staff were helpful and supportive. I couldn’t fault anything with the care given to my 102-year-old mother-in-law. Would definitely recommend this care home to anyone currently searching for a place for their relative.
Mum has been a resident here for over four years. I have felt very happy with her care. There is almost a family atmosphere here. The staff do their best to include everyone, even in the smallest of ways. In a recent room change (due to renovation), great attention was paid to her being happy, bed facing the window, colours of the decor for which I was pleased.
Myself and sister know Mum is in the best place as she needs 24 hours now.
The well-being staff helped to organise a 100th birthday party for my granddad. We were given the use of a room to enable us to bring in a fish and chip takeaway for 10 of us. The room was decorated for us with balloons and a large banner, we were allowed to borrow plates and cutlery and were given napkins and tumblers. One of the staff even came in on her day off to finish decorating the room. The kitchen staff made a lovely 100th birthday cake and other staff popped into our celebrations to check everything was going well. All provided at no cost to us. It helped to make a special day for my granddad. Thank you.
The only issue is despite being labelled, some items have gone missing.
Thank you for your review; we value all feedback as this helps us to improve our service where required. We are delighted your mother is so well settled in our home. We hope you will accept our apology that the labelled items are missing. Please liaise with the home’s management who will be able to support you to either locate the items or replace them.
After Mum's stroke, both her and Dad were having a miserable time at home not getting out and now they have come to live at Swallownest their lives have improved no end. They have amazing staff who treat them like family. The food is lovely, they always have lots to tell us about what meals they have had and what activities they have been doing. I can't thank the staff here enough for giving them the quality of life they deserve and for giving us peace of mind knowing they are safe and well cared for.
My parents have loved being here. Putting on weight with the lovely food, both thriving.
Swallownest Care Home was recommended strongly to us (me and my son) and we are so pleased to have my husband being cared for here. The staff have been so caring and kind putting our concerns at ease. My husband would be at peace knowing he has been cared for in this way. We are extremely grateful that in his final days he will be cared for with dignity.
My husband really enjoyed his stay at Swallownest Care Home. He was well cared for and got on well with all staff.
Dad has been in Swallownest for six months now. He and the family are extremely happy. The level of care is fantastic, and the manager runs the home to a very, very high level. Having had other family members in care homes (all with bad experiences) in recent years, Swallownest is like a breath of fresh air.
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Home Manager at Swallownest, Sheffield
What does ‘kindness’ mean to you?
“Be the change you wish to see in the world, be kind, stay humble, work hard and keep smiling”
As a Registered Nurse, Jan has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Jan closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Jan remarked:
“I am passionate about delivering the highest standards in care and the quality of life for Residents and I am so proud of my team and the kind care we provide as a whole, to all that enter our home.”
Outside of work, Jan enjoys spending quality time with her family, especially her grandchildren, who she says are, “The greatest gifts that I have ever been given in life.”
If you would like to find out more about Swallownest, Jan would be delighted to have an informal discussion with you to answer any questions and provide further information.
Tracey sees her role as enriching the lives of everyone living in the home by promoting happiness, independence and dignity, and helping each resident achieve a sense of purpose. She enjoys building relationships with new residents and learning their life stories, interests and hobbies, so the team can provide person-centred activities that reflect who they are and what matters most to them. Families and friends are warmly encouraged to be part of everything she does, with a monthly diary of planned activities shared so everyone can get involved. For Tracey, it is the best job in the world.
Katrina has 19 years' experience in housekeeping, the last 8 as Head Housekeeper. She makes sure every area of the home is cleaned to a high standard and that infection control measures are followed throughout. She takes real enjoyment from her role, particularly getting to know residents individually and helping wherever she can. She leads a fantastic team who all share the same high standards and are approachable and always willing to help.
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