Swallownest Care Home

Chesterfield Road, Swallownest, Sheffield S26 4TL
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9.8 128 Reviews
  • Swallownest Care Home, Sheffield
Swallownest Care Home, ideally located in the attractive village of Swallownest, just four miles from Rotherham, supports older people to lead their best lives with personalised residential and nursing care.

A purpose-built, welcoming home with single and en-suite bedrooms, a hair salon, minibus for day trips out and pretty enclosed garden, Swallownest is a lovely space for residents to enjoy their later years with the peace of mind that they've got round-the-clock support from an experienced and compassionate team.

Getting to know residents, the care team take the time to design plans around their individual needs and preferences, consulting with loved ones too. They focus on ensuring residents lead a happy quality of life, including connecting with the wider community, spending time with others residents or enjoying the peace and quiet if they prefer.

Everything at Swallownest is overseen by the brilliant home manager, who goes above and beyond to ensure residents are supported to lead their best lives at Swallownest.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 65 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £800

These prices are only a guideline, please contact Swallownest Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Janette Myers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (65)

Swallownest Care Home Reviews (128)

9.8

Swallownest Care Home has a Review Score of 9.8 (9.782) out of 10, based on 24 reviews in the last 2 years.
Over all time Swallownest Care Home has 128 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Swallownest Care Home
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Total of 128, showing 61-80
Review from Stephen W (Son of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only comment on the care that has been given to my mother, and I cannot fault anything about the care given.
Every member of staff has been excellent in the care that is given.
I would recommend this home to anyone who asked me
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Review from Norma B (Grandson of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now been in Swallownest Care Home for over 18 months and absolutely loves it. She feels it is her own home, and is loved and cared for by everyone. The fact that she is so happy takes away the stress for her family. It is extremely clean, the meals are delicious and the entertainment is
brilliant. The 'workforce', whatever their status, are always cheerful and obliging. I would like to say a huge thank you to everyone there, especially at this moment in time, for keeping my mum safe, secure and happy. You are all doing a remarkable job and it is down to the dedication of everyone there that this is achieved. I cannot thank you enough.
Under normal circumstances, it's an absolute pleasure to visit, not only Mum but everyone there. So at the moment, with lockdown in place, thank you for the video calls you organise. We are looking forward to the time when we can see you all again.
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Review from John B (Son of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was fortunate to obtain a room at this facility late in 2019 before the Coronavirus had impacted on the UK. My initial view of the home and the staff was that it was very family-focused and professionally managed. The whole home is clean and always fresh smelling. Having experienced several
other local care facilities with both my parents, I was able to rate Swallownest at the top of the league table from a position of experience.
My initial view was amplified significantly when the Coronavirus hit. The professional way the staff and management have performed during this time is exemplary. I would like to praise the staff in relation to how they have maintained contact between the residents and their family. During a very tough period for all involved, a weekly face to face video call with loved ones has been wonderful.
The personal commitment of the staff that facilitated this, is something we will not forget.
Thank you and God bless you all.
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Review from Christine R (Daughter of Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum came to home with high levels of anxiety. With correct and regular medication and the excellent food she is now much better. The staff have been excellent in enabling her to feel much better.
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Review from Steve D (Son of Resident) published on 5 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 82-year-old mum had endured 4 weeks in hospital after being diagnosed as having had a heart attack.
She had recently been diagnosed with early-stage dementia.
Her decline over those 4 weeks was staggering and we were told after 3 weeks she had 3 months left.
My Dad couldn’t have coped with her
at home but given his age (82) we wanted to get her as close to his house as possible.
One of my work associates had only just been telling me that after looking all over S Yorks he had got his Mum into Swallownest as he felt it was the best in the area.
This home was 200 yards away from where Dad lived so ideal.
The Manager was superb as she visited my Mum in hospital and watched the (non) care she was getting and as my Mum could now barely move she got her into the home within 48 hours.
Unfortunately, my Mum was only there for 6 days but the manager and all the staff were brilliant and made those last few days 100% better for both my Mum and, just as importantly my Dad. Thank you.
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Review from H M (Daughter of Resident) published on 10 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was admitted to Swallownest after spending a month in a palliative care unit. My family and I were naturally anxious at him being moved from a medical environment, with doctors at hand, to a nursing home, where it would be a local GP service and community palliative team that would provide
his medical care. The balance between a hospital environment and a nursing home has its advantages and disadvantages and there were times when we were concerned at the staffing levels at Swallownest but this was not the fault of the staff/management at the home. The staff that cared for my dad were very kind and also took time to consider my family's stress at the situation we faced. My dad liked the staff very much which was a comfort to know. It was clear they cared. The carers work long shifts and were often run off their feet. I wish for their sake there were more staff. They were all lovely to my dad and I am grateful for their care to him. Moving him to the nursing home was the right decision.
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Review from E J (Wife of Resident) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Staff are all very considerate and helpful. Nothing is too much trouble.
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Review from Debbie B (Daughter of Resident) published on 20 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot rate this care home highly enough. My dad had a stroke in November 2018 and suffers with dementia. He was so independent prior to this stroke that the thought of him moving to a home filled me with dread. I needn't have worried. I visited a few times (unannounced) before he moved in and was
always happy with what I saw, there was a good feel about it. All the staff are brilliant, good at their job, genuinely supportive, caring and kind. Hugs and kisses are freely given! The staff morale is excellent, which clearly has a positive effect on the residents and their families too. I visit regularly and I witness the warmth and support that the staff provide. Varied activities take place often, and are well planned and great fun! I never imagined seeing Dad joining in with a singalong and yet he was smiling and singing his heart out. Food is excellent too. A huge, heartfelt thank you to all staff, they go that extra mile to make this place wonderful.
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Review from Janet B (Daughter of Resident) published on 17 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for all the staff at Swallownest Care Home. Nothing is ever too much trouble. Everyone is very kind and caring, not just towards my mum but towards me and my family. The place is very well run and very clean at all times.
It's so good to see mum with a smile on her face every
day when we visit. The nursing staff are always on hand when mum hs her epilepsy episodes/mini-strokes etc. They have taken a big weight off my shoulders. I feel 100% confident mum has the best care we could wish for.
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Review from Steven S (Son of Resident) published on 10 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very pleased with the standard of care my Dad has received since moving into residential care here. The staff are very motivated and have built up an excellent relationship with my Dad and I feel that his needs are being met very well. There is always a nice, welcoming feel in the home with
frequent and varied activities and it is reassuring to see that staff turnover is very small so that all staff are familiar, which is a real bonus.
My Dad was in respite in another local care home, fortunately, we had the opportunity to move him into Swallownest. The difference in care is unbelievable. As a family, we are happy and can now relax knowing my Dad is in safe caring hands.
Thank you to everyone at Swallownest.
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Review from Ian S (Son of Resident) published on 20 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Swallownest Care Home take care of all the needs of the residents and treat them individually. They're always there to help whatever their needs and talk and treat residents with the respect they deserve.
The surroundings are very homely and they all have their own individual rooms which they can make
their own home from home.
They serve up a variety of lunches, teas, and breakfast, catering to all their individual tastes.
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Review from Denise P (Daughter of Resident) published on 9 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well cared for. I spoke to the nurse, who reassured me about Mum's crying outbursts and her ongoing health problems.
I observed staff speaking to Mum cheerfully and getting her out of crying spells, which she had quite a few of, on this visit.
The wellbeing coordinator was very helpful and
gave me more memory card games to do with Mum, which helps to focus her mind and memory, but also gives us a positive shared experience and aids us talking about things we remember from our past.
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Review from Doreen S (Daughter of Resident) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
From day one, mum was made welcome and made to feel that it was her home. She was well cared for and treated her with respect and dignity. All staff work extremely hard and always say Hello. The care here compared to mum's old home was second to none. The home is clean and the food is good quality and
varied. The staff were there and supported our wishes. I can say the facilities in the home are great. Plenty of shows, events and external visits. The care coordinator likes to take the residents out and they have good links with the local community.
I have just been informed that the minibus has been removed. This will affect the residents' getting out to local events and the seaside. The transport was used every week, on numerous occasions. I do hope that HC One will see that this is a mistake and reinstate the much-needed bus.


Please pass on a big thank you to all of the staff for all their hard work in making the home feel a Home and not an institution.

Reply from Clare Sheehan, Careline Advisor at Swallownest Care Home

Thank you for your review and for making us aware of your concerns regarding plans for the minibus. Our current minibuses are 7 years old and in need of replacement. We have reviewed options for replacement of the minibuses and explored the possibility of sharing them whilst ensuring we could meet the needs of our Residents during times when the minibus might be elsewhere. For most homes, the minibus is used just a few times a week whilst in others they are used more often, for a few hours each day. By using our buses in a different way, we want to ensure we do not compromise how we support our Residents, but also allow us to make better use of each bus. Some of our homes have already been operating a shared minibus approach over the last 2 years and we have found this works well in most locations, especially as it has allowed the homes to share drivers. The replacement bus will be used across 7 days and there will be an organised system of booking in advance to help support the homes the bus is allocated to. We are confident that once the new system is embedded Residents will continue to have good access to a minibus to take them out and about.

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Review from Anita W (Daughter of Resident) published on 16 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother transferred here from another nursing home in Sheffield also belonging to the HC1 group. The difference is unbelievable The care she is receiving here is second to none. The manager and her entire team are exceptional. The lady in entertainments has boundless energy and makes time for everyone.
The care team are terrific treating everyone as an individual and with such devotion can't thank them enough. The place is spotlessly clean so a massive thanks to the domestics. The kitchen team produce marvellous meals for the residents and cope with everyone needs diabetic, vegan and fussy eaters they too deserve some recognition. A massive thank you. You have brought a smile back to my mum's face xx
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Review from David J (Son-in-law of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care home. Visit my father-in-law regularly. He is happy and well looked after he is 97. Good staff, friendly and home managed well. No problems at all.
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Review from Valarie T (Sister of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother had a weeks respite. The best care home from the minute you enter, I felt passion as soon as I entered.
Very well looked after.
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Review from E S (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers at Swallownest care home have all helped to bring my father to life again. Prior to coming in here there were parts of my dad's personality lost that I didn't think as a family we would ever see again, but because of their caring, professional approach we have my dad back again. We looked
at a few homes and we knew this was the right choice.
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Review from Tom P (Son of Resident) published on 11 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has just been in respite, he was very well looked after, great food, lovely room, friendly staff. We cannot fault the home and would use it again without any hesitation, the best we looked at by a mile.
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Review from Glenice B (Sister of Resident) published on 6 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been in the home for 3 years she is very happy and settled, I cannot praise the home enough, she came from another care home where she was not happy she has improved so much since coming to Swallownest, staff are amazing she could not have better care, the home is managed very well ,
nothing is to much trouble and so clean no smells . lots of activities and outings I wish she had come to this home first, if you would like to call me on my mobile I will tell you how good it is, FANTASTIC, Manager always happy to talk to you,, cannot praise the home enough.
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Review from Josie C (Friend of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit Swallonest Care Home. I feel very welcome when I visit. I also help with the home's fundraising. My mum was in Swallownest Care Home and she was very happy there.
I have quite a few friends living in the home now. I would certainly recommend this home.
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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Swallownest Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.782 for Swallownest Care Home is calculated as follows: ( (229 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 280 Ratings = 4.782
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Swallownest Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Jan

Jan Myers

Job Title: Home Manager

Introducing Jan Myers
Home Manager at Swallownest, Sheffield


What does ‘kindness’ mean to you?


“Be the change you wish to see in the world, be kind, stay humble, work hard and keep smiling”


As a Registered Nurse, Jan has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Jan closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Jan remarked:


“I am passionate about delivering the highest standards in care and the quality of life for Residents and I am so proud of my team and the kind care we provide as a whole, to all that enter our home.”


Outside of work, Jan enjoys spending quality time with her family, especially her grandchildren, who she says are, “The greatest gifts that I have ever been given in life.”


If you would like to find out more about Swallownest, Jan would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swallownest Care Home to verify any information. View our terms and conditions. Swallownest Care Home has an Enhanced Service - more info.