Alexander Court Care Home

2 Lydgate Court, Lydgate Lane, Crookes, Sheffield S10 5FJ
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9.5 67 Reviews
  • Alexander Court Care Home, Sheffield
Alexander Court Care home has a team of trained staff who ensure each residents’ privacy and dignity is maintained at all times.

Trained, caring staff give people the support they need.

Residents can enjoy a wide range of activities to suit their interests.

Healthy, delicious food is served that meets residents' dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 56 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Alexander Court Nursing Home Limited

Person in charge

  • Rachael Harford (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Respite residential, self funding, NHS, CHC, FNC, Nursing
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (56)

Visiting

  • The home have an open visiting policy.

Parking

  • Free car parking facilities for relatives/visitors.

Alexander Court Care Home Reviews (67)

9.5

Alexander Court Care Home has a Review Score of 9.5 (9.536) out of 10, based on 15 reviews in the last 2 years.
Over all time Alexander Court Care Home has 67 reviews.

Overall Experience
  • 44
  • 18
  • 2
  • 3
  • 0
Date Published
  • 67
  • 4
  • 9
  • 15
  • 52
Reviewer Connection to Alexander Court Care Home
  • 19
  • 16
  • 6
  • 6
  • 4
  • 4
  • 4
  • 4
  • 1
  • 1
  • 1
  • 1
Total of 67, showing 61-67
Review from Douglas (Husband of Resident) published on 26 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was first put into another home by the NHS in August 2010 - June 2014. During her stay she broke her wrist and her hip. Because of her hip she developed a grade 4 bed sore at the bottom of her spine. It took 2 years to heal, she has never walked since As soon as the bed sore healed, I moved
her to Alexander, it was like going from a b&b to a 5 star hotel. The Alexander is wonderful, clean, good food, great staff and an excellent manager.
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Review from Mrs C (Niece of Resident) published on 11 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In January 2015 my uncle was in another place and they were in need of his bed. My husband and i were working hard to get my uncles home habitable and safe for him to return to but were struggling to complete it as we had full time jobs and a young family. I phoned Alexander Court to ascertain whether
my uncle could have respite care for a short time whilst his home was finished. They took him, he was extremely comfortable, safe and happy and he decide to stay. We have no complaints.
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Review from A H (Wife of Resident) published on 8 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Alexandra Court since March 2015. he has been in another home for two years, I moved him because he was not looked after. Since day one I have found all the carers and other staff so kind and caring to him. The residents are treated with respect and dignity, I cannot
praise the home enough.
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Review from S W (Mother of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been at Alexander Court for 13 months and is very happy, and likes to help other people as much as possible with the help of the staff. She enjoys the activities that she takes part in.
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Review from D M (Friend of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As I visit a friend in Alexander Court I can only form and opinion from what he says and he seems to be quite happy with everything at Alexander Court. He has never complained to me about anything whatsoever. If he is happy then so am I.
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Review from Sylivia W (Daughter of Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased to get my relative into Alexander Court care home, when she no longer was able to live independently. She and we are very happy with the care she gets here.
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Review from Ronald W (Relative of Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am delighted that my relative is happy and content at Alexander Court where she is looked after very well.
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Current Review Score: 9.5 (9.536)

Overview of Review Score

The Review Score of 9.5 (9.536) out of 10 for Alexander Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.536 for Alexander Court Care Home is calculated as follows: ( (99 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 166 Ratings = 4.536
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alexander Court Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Rachael

Rachael Harford

Job Title: Registered Manager and Nurse Joined: 2024

I qualified as a Registered Nurse in 2013 and spent my first years working within the NHS on both medical admissions and critical care. It is here that I gained my clinical experience and developed the skills and knowledge required to provide excellent resident care. I then moved into Care Homes and have worked for numerous years at both the Deputy and Manager level. I have completed my Level 5 Qualification IAO Diploma in Leadership for Health and Social Care for Adults and my passion is to ensure that our residents live a life where they are valued, loved and cared for as one of our own. I want our home to feel like their home and I want their family and friends to feel welcome into our home-from-home environment.


I have an open-door policy so please feel free to come and meet me when I am in Monday to Friday.


Thank you and I look forward to meeting you all soon
Rachael

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