Ascot Lodge Care Home

48a Newlands Road, Intake, Sheffield S12 2FZ
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9.7 74 Reviews
  • Ascot Lodge Care Home, Sheffield
Ideally situated in the beautiful area of Intake, near Sheffield, Ascot Lodge is a purpose-built care home which offers dementia care.

From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the team at Ascot Lodge is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the Home Manager leads the team to ensure every resident is fully supported.

The catering team at Ascot Lodge care home understand the nutritional needs of older people and work hard to not only create delicious meals but also to ensure a lovely dining experience for residents and visitors, all set across a number of welcoming dining areas. The large garden and patio area is also perfect for enjoying a spot of al fresco dining during the warmer months.

The dedicated and professional care team seek to learn about each resident’s hobbies and interests, allowing them to design a comprehensive and varied activity programme, supporting residents to lead an active life where there is always something to look forward to.

Involvement with the local community is also a big part of life at the home; from building relationships with neighbours in the local community groups and schools to arranging trips around Sheffield, the home prides itself on ensuring residents feel a part of the community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1207
  • Self-Funded Nursing Dementia Care: from £1488
  • RESPITE Self-Funded Residential Dementia Care: from £1327
  • RESPITE Self-Funded Nursing Dementia Care: from £1636

These prices are only a guideline, please contact Ascot Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jess Hayes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (50)

Ascot Lodge Care Home Reviews (74)

9.7

Ascot Lodge Care Home has a Review Score of 9.7 (9.746) out of 10, based on 11 reviews in the last 2 years.
Over all time Ascot Lodge Care Home has 74 reviews.

Overall Experience
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Date Published
  • 74
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Reviewer Connection to Ascot Lodge Care Home
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Total of 74, showing 41-60
Review from Sharon W (Sister of Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Since my brother has been here he has been looked after very well. The staff try to help in any way they can. The only problem is there is not enough staff at times to deal with all that is going on. But they try their best.
Reply from Clare Sheehan, Careline Advisor at Ascot Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are continuously reviewing the ways in which we can support our Residents. Staffing levels are based according to the dependency needs of our Residents and are monitored regularly. The Home Manager has an open door policy and you are welcome to discuss your concerns at any time.

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Review from S R (Daughter of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Ascot Lodge Care Home is bright and cheerful in decor. Care is thoughtful, caring, respectful and cheery.
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Review from Wayne H (Son of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I would like to thank all the staff at Ascot Lodge for the standard of care given to my mum whilst she was a resident particularly in the last weeks of her life.
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Review from Carol P (Daughter of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Communication between home and staff is very good particularly if Dad is ill or fallen. Immediate help if Doctor or Dentist needed. All staff are friendly and easy to talk to. Dad is clean and physically well cared for (nails, haircuts etc). Activities to stimulate, gardening, singing, music, films.
We can visit any time. Dad is treated with respect and kindness and friendliness by all and he has settled in and is as happy as can be expected. No urine smells in home - very clean - comfortable surroundings.
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Review from Toni B (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since dad moved to Ascot Lodge he has settled quickly and he appears to be a lot happier in the environment he is in.
The staff have been more than welcoming and it's a very relaxed home-like atmosphere. I would highly recommend Ascot Lodge after searching extensively we found this home ticked all
the boxes and more.
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Review from L R (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff here are outstanding and make every effort to get to know the residents well, making individual adjustments and understanding their needs and quirks. My Mum really enjoys the food and, even though she is on a soft foods diet, each meal is nicely presented. She has been able to take part in
activities such as light shows and gardening club which we, as a family, have really appreciated. There is a very welcoming atmosphere.
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Review from J S (Husband of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the Lodge very good for visiting and the staff for welcoming you on arrival.
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Review from T B (Son of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good experience.
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Review from M M (Daughter of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was not just "looked after" but "cared for" at Ascot Lodge. The staff were always there to talk to us if we had a question and had never-ending patience with my mum through all the swings and turns of her awful dementia.
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Review from Olga F (Wife of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my husband has received whilst he has been staying in Ascot Lodge. He has problems because of diabetes and the nursing care has been very good. The care staff also are brilliant with him. The most important thing is he is happy.
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Review from Geraldine F (Daughter-in-law of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and considerate towards the residents and their families. The food is good and nutritious.
The home itself is very safe and very comfortable and friendly.
I give everyone working there my utmost respect. A wonderful place.
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Review from Mandy S (Relative of Resident) published on 20 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative has been in this care home for a number of months and has deteriorated as part of her condition.


I feel she has been cared for well in an atmosphere welcoming and friendly to family and visitors who can visit at any time.


The environment is clean and light with all appropriate services

for the residents. Any concerns appear and have been dealt with promptly.
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Review from Malcolm T (Husband of Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In general, the care home is very good. The manager is very efficient. Occasionally, agency staff need to be used which is a drain on finances. The care staff are very good but one or two care staff do not pull their weight.
Reply from HC-One, Careline Team at Ascot Lodge Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We at HC-One strive to ensure we offer the best possible care to our residents.
We would like to thank you for your kind comments and please be reassured we monitor all staff to ensure they work as a team in Ascot Lodge and support each other within their roles.

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Review from Sheila S (Wife of Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband came in here on the 23rd June 1017 and very happy here.
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Review from V R (Husband of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is clean and tidy, care from the carers and all staff is good to residents and relatives.
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Review from D D (Cousin of Resident) published on 3 August 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Frequent staff changes mean we can no longer get on terms with staff. My cousin is blind and is not treated with the respect she deserves.
Reply from HC-One, Careline Team at Ascot Lodge Care Home

Thank you for your review of Ascot Lodge The staff and I appreciate your feedback as it helps us to improve the home and care given.
We take all concerns very seriously and our new staff members will ensure that they make themselves known to you on your next visit. A full review will be booked for you with your cousin's named nurse, to address any concerns you have about her care.

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Review from S E (Daughter of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Ascot Lodge is very good.
It is an extremely pleasant place to go to to see my mum. I know she is getting excellent care here and if she is ill or anything else I know the staff will be in touch with me straight away. It gives me and my family complete peace of mind to know my mum
is being looked after very well. Thanks
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Review from J P (Husband of Resident) published on 15 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care my wife gets. She seems happy in herself and is looked after very well.
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Review from Michael G (Son of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally fine though my mother gets very bored. Think some activity would be nice though appreciate with costs this must be difficult.
Reply from HC-One, Careline Team at Ascot Lodge Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
In response to your concern, our home has recently updated our Activity program - Included in our program are Monthly Entertainers, Chair Exercise and a Gardening Club.
There is a Daily program of Activity that takes place on different Units within the Home and I and the staff would be happy to speak with any relative to discuss personalising an activity program for their relative.
The home Manager operates an open door policy and all relatives and Residents are welcome to discuss any concerns about any aspect of the home at any time.

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Review from Christine R (Niece of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly my aunt passed away in October after five years residency. During the whole of that time she was treated with the utmost kindness, compassion and dignity. The staff were wonderful, not only to her but members of the family and visitors. We were always kept well informed with regards to her medical
requirements and the progression of her dementia. They always took great care with her appearance which is exactly what she would have wanted. It was a great comfort to the family to know she was so well cared for.
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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Ascot Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.746 for Ascot Lodge Care Home is calculated as follows: ( (100 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 130 Ratings = 4.746
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ascot Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Jessica

Jessica Hayes

Job Title: Home Manager

Introducing Jessica Hayes


Home Manager at Ascot Lodge, Sheffield


“Kind care to me is making a difference in a Resident’s life, seeing them happy and enjoying their life. It takes the smallest things to make a Resident’s day.”


As a dedicated healthcare professional, Jessica has gained more than a decade of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Jessica started her career as a Care Assistant and worked her way to Home Manager. She is very passionate about her job and believes in the highest quality
of person-centred care. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Jessica remarked: “I get enormous satisfaction from seeing my Residents and Colleagues laughing and smiling together,”


Outside of work, Jessica enjoys getting out in the countryside with her family and her little dog.


If you would like to find out more about Ascot Lodge, Jessica would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ascot Lodge Care Home to verify any information. View our terms and conditions. Ascot Lodge Care Home has an Enhanced Service - more info.