Heeley Bank Care Home, Sheffield, South Yorkshire
Heeley Bank Care Home, Sheffield, South Yorkshire
Heeley Bank Care Home, Sheffield, South Yorkshire

Heeley Bank Care Home is a Sheffield facility with a sixty-seven person capacity specialising in elderly care, in particular for people with dementia and Alzheimer's, as well as for cancer care needs.

A versatile care service looks to achieve a satisfying day-to-day living environment, offering access to GPs and physiotherapy and having a versatile policy on pets.

The home has good wheelchair access and residents have TV and telephone points in their own room, while being located close to shops and other amenities.

Group: Countrywide Care Homes Ltd

Person in charge: Marie Wilcock (Deputy Care Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Stroke

Admission Information: Ages 65+.

Single Rooms: 67

Rooms with ensuite WC: 67

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Heeley Bank Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Heeley Bank Care Home has a Review Score of 8.3 (8.341)

The Review Score of 8.3 (maximum of 10) for Heeley Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Heeley Bank Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.617 for Heeley Bank Care Home is calculated as follows: ( (67 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.617

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.724 Points relating to the number of positive Reviews for Heeley Bank Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.4 Target = 0.224

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Heeley Bank Care Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Heeley Bank Care Home

  • Daughter of Resident/Service User
    4
  • Husband of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

The Activity Co-ordinator is always excellent with the residents and puts on a wide range of activities through the week to give them a quality of life/experiences.

How likely would you be to recommend Heeley Bank Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My wife cannot talk or walk and is looked after very well, thanks to staff and carers.

How likely would you be to recommend Heeley Bank Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

What a wonderful home, the atmosphere is fantastic - lively and welcoming!
The management are fantastic. The two ladies are approachable and friendly, always happy to chat and discuss concerns. The nurses and care staff are brilliant, nothing is too much trouble and I appreciate how hard they work. The activities I have seen are fun and happy events which have made me smile considering my friend was always a sociable lady and I didn't want her to lose this. Highly recommend this Care home for your loved ones.

How likely would you be to recommend Heeley Bank Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent attitude from staff. Wife completely changed in a week.

How likely would you be to recommend Heeley Bank Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Mother's care has been given with the utmost dignity and treated by the care staff in a very exceptional manner. Management support has been very supporting.

How likely would you be to recommend Heeley Bank Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The family are all very happy with the care mum is receiving. The staff are all very friendly and happy to discuss mum's mental state and health. The activities in the care home are wonderful.

How likely would you be to recommend Heeley Bank Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very caring and friendly and can't do enough for the residents. They try to include everyone in the activities, getting everyone involved.

How likely would you be to recommend Heeley Bank Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very clean and welcoming care home. Friendly and professional staff, nothing is too much trouble. Mum has only been in the home for four weeks, had trouble settling, kept saying she wanted to go home! but the staff have been very understanding and supportive, taken her individual feelings and needs into consideration and she has now started to think this is her home. Mum likes to go shopping, so staff will take her into the kitchen and get her a loaf of bread etc to take back to her room and she is happy then.

How likely would you be to recommend Heeley Bank Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been here over a year, we find she has now settled and is taken care of very well. The staff are very friendly and helpful.

How likely would you be to recommend Heeley Bank Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Shelagh

Shelagh Sweeney

Job Title: Care Manager

Description:

Hello my name is Sheilagh Sweeney I am the Care Manager.

I have worked in the health care profession for over 20 years I have a passion for caring for the elderly with dementia. I have completed my Registered Managers Award and then went on to complete my Level 3 Leadership and Management skills. I have also had experience in training having been an in-house and company trainer. I have been a Registered Manager in both elderly residential and nursing settings.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Heeley Bank Care Home