Heeley Bank Care Home in Sheffield provides specialist nursing, residential, and dementia care to up to 67 people in a purpose-built setting on the south side of the city. Just five minutes from Sheffield's railway station and town centre, the home is one of South Yorkshire's most established and well-connected care providers, with strong links to local transport, shops, and community amenities.
Heeley Bank holds a rating of Good across all...
Heeley Bank Care Home in Sheffield provides specialist nursing, residential, and dementia care to up to 67 people in a purpose-built setting on the south side of the city. Just five minutes from Sheffield's railway station and town centre, the home is one of South Yorkshire's most established and well-connected care providers, with strong links to local transport, shops, and community amenities.
Heeley Bank holds a rating of Good across all five domains (CQC, December 2024). This rating reflects a sustained programme of improvement and the dedication of the team in delivering high-quality, person-centred care.
Heeley Bank offers something the smaller homes in the region simply cannot match: the scale and clinical depth of a 67-bed purpose-built nursing facility, combined with the homely atmosphere of a community where every resident is known by name. Registered nurses are available 24 hours a day, with specialist provision for dementia care and a clear emphasis on personalised, holistic support that recognises each resident's lifetime of experience and individual preferences.
Single bedrooms with ensuite facilities, a variety of communal living arrangements designed to emulate a home-from-home feel, and a pleasant garden with comfortable seating areas give residents both the privacy and the company they want. The home's family pod room, developed to keep families safely connected during the pandemic, remains a much-loved space for visits and reunions throughout the year.
Heeley Bank is part of RDCP Care. The home's CQC rating across every domain is testament to the strength of the team and the continued investment in care quality.
For families in Sheffield, Rotherham, Chesterfield, and across South Yorkshire and North Derbyshire looking for specialist nursing or dementia care in a well-established, well-connected home, Heeley Bank offers genuine clinical expertise and a warm, welcoming atmosphere.
The price(s) shown are provided by the care home. Contact Heeley Bank Care Home for full pricing details and T&Cs.
Contact Heeley Bank Care Home to confirm what's included and get a personalised quote:
Heeley Bank Care Home has a Review Score of 8.7 (8.719) out of 10, based on 8 reviews in the last 2 years.
Over all time Heeley Bank Care Home has 44 reviews.
Heeley Bank Care Home has excellent care staff and front line staff. The food served in the dining room is very good indeed. The standard of care has improved with the increase in full-time staff as opposed to agency staff. However, in the last 3 years, there have been too many poor-quality...
Heeley Bank Care Home has excellent care staff and front line staff. The food served in the dining room is very good indeed. The standard of care has improved with the increase in full-time staff as opposed to agency staff. However, in the last 3 years, there have been too many poor-quality managers appointed, Note, the two temp managers appointed by Countrywide were head and shoulders above the rest.
Thank you for your lovely comments. We are proud of the team we are building with the new staff we have on board being supported by the long-standing staff. As the new permanent manager, I can’t wait to be able to meet you all in person.
Mum has been in Heeley Bank Care Home for three and a half years now. She is always been well attended and received excellent care during her time at Heeley Bank Care Home. Mum has not had any bedsores whatsoever and is always very clean and comfortable, this is due to the excellent care of all...
Mum has been in Heeley Bank Care Home for three and a half years now. She is always been well attended and received excellent care during her time at Heeley Bank Care Home. Mum has not had any bedsores whatsoever and is always very clean and comfortable, this is due to the excellent care of all the staff who are always friendly, welcoming and eager to help our family. Thank you Heeley Bank Care Home from all the family.
Good meeting and showing off requirements very professional.
Good meeting and showing off requirements very professional.
Staff are caring and they make you feel very welcome.
Staff are caring and they make you feel very welcome.
A difficult time during the above period. The care and staff during this time has been faultless. They have all shown care, compassion and consideration of which I really appreciate and I would like to thank ALL staff for their undivided attention to my step-mum and care and consideration and...
A difficult time during the above period. The care and staff during this time has been faultless. They have all shown care, compassion and consideration of which I really appreciate and I would like to thank ALL staff for their undivided attention to my step-mum and care and consideration and understanding towards the family. Thank you.
All the staff are very pleasant and friendly. Rooms are always clean and tidy. I feel that I am at ease with my mum being cared for in the home, and would recommend the home to other people.
All the staff are very pleasant and friendly. Rooms are always clean and tidy. I feel that I am at ease with my mum being cared for in the home, and would recommend the home to other people.
My wife and I have been making twice-weekly visits up to COVID-19 lockdown and pre-arranged visits as per government and care home guidelines. Throughout our visits, we have found all staff to be extremely courteous and helpful to both us and the residents even at times when manning levels are low....
My wife and I have been making twice-weekly visits up to COVID-19 lockdown and pre-arranged visits as per government and care home guidelines. Throughout our visits, we have found all staff to be extremely courteous and helpful to both us and the residents even at times when manning levels are low. We would have no hesitation in recommending this care home.
Over the four months Dad has been here, I have noticed a big improvement in his general health and mental wellbeing.
Over the four months Dad has been here, I have noticed a big improvement in his general health and mental wellbeing.
Staff were very caring, the domestic staff were very pleasant and reception staff were very helpful. The home needed a good manager, the temporary one was very good but the home needed a permanent one. I believe this as now happened.
Staff were very caring, the domestic staff were very pleasant and reception staff were very helpful. The home needed a good manager, the temporary one was very good but the home needed a permanent one. I believe this as now happened.
I was visiting my father and got a flat tyre, so recovery was called and I had to wait. So the staff, in particular, the two receptionist ordered me lunch to have with my dad. It was a lovely meal and a very kind thing to offer.
I was visiting my father and got a flat tyre, so recovery was called and I had to wait. So the staff, in particular, the two receptionist ordered me lunch to have with my dad. It was a lovely meal and a very kind thing to offer.
He now has to stay here - his...
He now has to stay here - his recent review has confirmed he cannot go home. He is very happy which has made this so much better for us at this very stressful time. We are delighted with Heeley Bank Care Home.
Carers and all the staff, on the whole, are brilliant. Sadly lost many really good staff since the previous manager left. New manager not nice with staff.
Carers and all the staff, on the whole, are brilliant. Sadly lost many really good staff since the previous manager left. New manager not nice with staff.
Thank you for your comments regarding our current staff team which we will pass on. Should you wish to discuss any other concerns, our Regional Director will be happy to arrange to meet with you.
You could do with some more staff, not domestic. A good understanding manager and a better cook. I would like to see who it may concern. I will be in Heeley Bond from 13.30 until 1600 daily.
You could do with some more staff, not domestic. A good understanding manager and a better cook. I would like to see who it may concern. I will be in Heeley Bond from 13.30 until 1600 daily.
Thank you for your comments, we are striving to provide continuity of care with permanent staff through a robust ongoing recruitment process. All comments are taken very seriously by the company. An appointment can be made to discuss your concerns with the regional director at a time convenient to you.
The lack of permanent staff, I do appreciate it is difficult.
The lack of permanent staff, I do appreciate it is difficult.
Thank you for your comments, we are striving to provide continuity of care with permanent staff through a robust ongoing recruitment process.
I find the staff very good, compassionate and caring. My wife came to Heeley Bank in 2016 and she was and is very well cared for. I visit every day and the staff also make me feel very welcome and nothing is too much trouble. By all staff from admin to cleaner.
I find the staff very good, compassionate and caring. My wife came to Heeley Bank in 2016 and she was and is very well cared for. I visit every day and the staff also make me feel very welcome and nothing is too much trouble. By all staff from admin to cleaner.
Very friendly, caring home. Clean, happy environment - home from home. Dedicated and hard working staff, a pleasure to be around.
Very friendly, caring home. Clean, happy environment - home from home. Dedicated and hard working staff, a pleasure to be around.
The Activity Co-ordinator is always excellent with the residents and puts on a wide range of activities through the week to give them a quality of life/experiences.
The Activity Co-ordinator is always excellent with the residents and puts on a wide range of activities through the week to give them a quality of life/experiences.
The management are fantastic. The two ladies are approachable and friendly, always happy to chat and discuss concerns. The nurses and care staff are brilliant, nothing is too much trouble and I appreciate how hard they...
The management are fantastic. The two ladies are approachable and friendly, always happy to chat and discuss concerns. The nurses and care staff are brilliant, nothing is too much trouble and I appreciate how hard they work. The activities I have seen are fun and happy events which have made me smile considering my friend was always a sociable lady and I didn't want her to lose this. Highly recommend this Care home for your loved ones.
Excellent attitude from staff. Wife completely changed in a week.
Excellent attitude from staff. Wife completely changed in a week.
Mother's care has been given with the utmost dignity and treated by the care staff in a very exceptional manner. Management support has been very supporting.
Mother's care has been given with the utmost dignity and treated by the care staff in a very exceptional manner. Management support has been very supporting.
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