Holmwood Care Home

Warminster Road, Norton Lees, Sheffield S8 9BN
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9.8 82 Reviews
  • Holmwood Care Home, Sheffield
Holmwood care home, located on the outskirts of Sheffield, in an attractive residential area of Norton Lees, provides personalised dementia care to older people.

Many residents at Holmwood enjoy the range of places to explore, including a pub, tea room, sensory room, café, hair salon, library service and nail bar, as well as the specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends.

On those sunny summer days, the peaceful enclosed garden is the ideal spot for some alfresco dining and the catering team work hard to offer a varied and nutritious menu, ensuring each meal is an enjoyable experience.

The team at Holmwood take the time to learn about each resident’s individual hobbies and interests so that they are able to encourage participation in things they enjoy across the home, whether it be the planned activities or enjoying a quiet drink.

Connection with the local community in Norton Lees is also promoted, from building relationships with the neighbours in local community groups and schools to arranging sightseeing trips in the local area.

With a family feel, the focus at Holmwood is to deliver the kindest possible care to residents whilst also supporting their loved ones as best they can.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1199

These prices are only a guideline, please contact Holmwood Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Vicki Leck (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

Holmwood Care Home Reviews (82)

9.8

Holmwood Care Home has a Review Score of 9.8 (9.794) out of 10, based on 13 reviews in the last 2 years.
Over all time Holmwood Care Home has 82 reviews.

Overall Experience
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Date Published
  • 82
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Reviewer Connection to Holmwood Care Home
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Total of 82, showing 41-60
Review from Pauline H (Daughter-in-law of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Holmwood Care home a very welcoming home. Staff and management are really wonderful. Nothing is too much trouble for them. My Mother-in-Law has been there two weeks now and is so much happier and comfortable than she has been in months. She looks lovely and clean and is so well looked after.
We, as a family, are so happy and contented knowing she is so looked after and happy.
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Review from Anne A (Cousin of Resident) published on 28 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Holmwood are very caring and always approachable. We are offered plenty of drinks whilst visiting our relative. Our relative is more settled and her health is much more stable than it has been in a long time. We would highly recommend this lovely place to anyone looking for a place of care
for themselves or their loved ones. Also, a good all-round social takes place on a regular basis.
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Review from Gerard A (Cousin of Resident) published on 28 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we come, all the staff are very pleasant. We are always offered refreshments. Our relative's room is very comfortable and she is well looked after. We are very grateful to all the staff for their care and support of both our relative and us.
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Review from Carol S (Sister-in-law of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very good place to be. My brother in law is more alert. Management and staff are very caring. I am happy for my brother in law to be here.
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Review from J A (Relative of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regularly visit Holmwood Care Home with the husband of a resident. I cannot fault the home in any way. The environment is wonderful and welcoming, the staff are friendly and helpful and extremely caring. There are numerous and varied activities for the residents. Some of them particularly enjoy singing
and dancing to the musical entertainment provided and the joy this gives them is a pleasure to observe. The resident's husband goes home happy and relaxed due to seeing his wife happy and content which is important to his well-being (he is 93). I would have no hesitation in recommending the home.
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Review from C G (Wife of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very caring, always friendly. I find all the staff easy to speak to. Nice place to be in.
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Review from Janet G (Daughter of Resident) published on 10 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has not been a resident for long but I am very pleased with her care. I am really impressed, the staff seem very friendly and my Mum's standard of care is excellent.
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Review from Thomas G (Son-in-law of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has only been a resident for a short time so far, but I have been well impressed with the standard of care and the friendliness of all the staff.
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Review from Jill H (Wife of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cared for my husband with Alzheimer's for 6 years and I was reluctant for him to go into a care home. On visiting Holmwood Care Home everyone was so friendly and helpful and everywhere smelt lovely (this was important to the cleanliness). It had a very homely feel. My husband has settled well. The
care, attention and love he is shown has put my mind at rest, they look after him as well as or even better than I was able to in the last 12 months I was loving and caring for him. His room is neat and clean with ensuite. All of the facilities are neat, clean and so much bigger and better than we had at home. All of the staff, carers, cleaners, chefs are catering. They all watch out for the clients in the restrooms, activity areas and dining room. The kindness and care shown to everyone is amazing. I am so happy my family and I chose Holmwood Care Home. God bless you all.
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Review from S H (Friend of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First impressions nice clean home. Very friendly staff who clearly care for the residents.
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Review from Kay W (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Holmwood Care Home since October 2016. The feeling of warmth is radiated as soon as you walk through the reception.
All the staff from kitchen to management are absolutely amazing. They show empathy, commitment and respect to all residents.
Mum is happy and content. I can go home
knowing mum is safe and well looked after.
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Review from Jill W (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After two very unsettled periods at the home. I am happy with the new manager and her stability in the home. I am no longer worried re my mums care.
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Review from Kay D (Wife of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When the present management took over in December 2017, she had a mammoth, almost impossible task to bring Holmwood back to the exceptional care home it was 12 months before.
Staff morale was at an all-time low. Manager and senior staff have worked together as we are now seeing the results of this.
An incident involving my relative was dealt with by nursing staff immediately and sympathetically.
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Review from Michael H (Husband of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident since August 2016 and myself and my family have always been happy with the care she has received. There was a difficult period of changing manager but that was short term. The current manager is doing a really good job, and is very well thought of by everyone. Always striving
for improvement and is always available for people to meet with her. Really happy with the home and my wife's care.
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Review from Howard M (Son of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's never an easy decision to place a family member in a care home but Holmwood has made things easier for us. The staff are very caring, friendly and supportive and the standards of cleanliness, food and personal care are excellent. We feel confident my Dad is receiving the care he needs, which makes
it easier to visit him and less stressful when they're away.
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Review from J C (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally happy with the care that is being provided for my mum. However, I feel that standards have slipped somewhat over the last few months. Shortage of permanent staff seems to be the reason for this - already raised with management.
Reply from HC-One, Careline Team at Holmwood Care Home

Thank you for your comments which are always helpful, new Staff have been recruited and this has been communicated to the residents and their families at Resident and Relatives Meetings.

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Review from Barbara B (Wife of Resident) published on 21 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for all aspects of care received by my husband, myself and all our family. I was given a room to be with my husband for the last week of his life. No change was made.
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Review from Marina S (Daughter of Resident) published on 26 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Holmwood Care Home after spending 18 weeks in hospital. The family knew from day one we had made the right choice. He had Alzheimer's, Myeloma (end stage) and his prognosis was 12 weeks. He only lived for eight but the ethos and staff at Holmwood Care Home made sure they were as happy
and safe as possible. Dad danced, sang, kissed and cuddled his way through his time there. His last week was not easy for the family but the staff supported us as well as dad and his passing was calm and dignified. You have our eternal thanks.
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Review from Frank S (Husband of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As an example of the personalised care provided by the home. My wife's low weight and poor appetite had been noticed. A member of the catering staff spent a long time discussing this with her and me.
Arrangments were then made for meals to be personalised to her background and experience of living
abroad. This has made a considerable difference to her eating.
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Review from Di C (Daughter of Resident) published on 22 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been welcomed into Holmwood Care Home with considerable care and attention from everyone including the reception administrator, the cook, the handyman and above all the care workers and the senior nurse. There is such a warm, calm and relaxing atmosphere that makes it feel homely and supportive
for my Mum and for us. Staff are kind, concerned and interested in my Mum - her key person is lovely and has really got to know Mum very well. Little touches like the memory boxes, comfy lounges that don't look like you are in a care home and the pictures/artefacts that are scattered around the corridors and rooms all add to the ambience.
It's a great feeling to know that Mum is safe, well-cared for and settled - Thank you
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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Holmwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.794 for Holmwood Care Home is calculated as follows: ( (124 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.794
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Holmwood Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Vicki

Vicki Leck

Job Title: Home Manager Joined: 2017

Introducing Vicki Louise Leck
Home Manager at Holmwood, Norton Lees


What does ‘kindness’ mean to you?


“I believe that kind care is doing what it takes to make a Resident smile every day.”


Having started her career as a care home cook, Vicki has gained nearly 20 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Vicki joined Holmwood as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Holmwood.


When asked what she enjoys most about her role, Vicki remarked:
“I find it very satisfying when I see our care making a difference to our Residents’ wellbeing.”


Away from work, Vicki enjoys spending her spare time with her friends and her young family.

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