Mill Lodge

1a Moorside Place, off Leeds Road, Thornbury, Bradford BD3 8DR
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9.6 64 Reviews
  • Mill Lodge, Bradford
Mill Lodge specialises in elderly and nursing care, while also welcoming some residents with physical disabilities, for long-term care and for day care purposes.

Some of the more specialist needs that have been taken on by Mill Lodge's talented carers include people with motor neurone disease, Crohn's disease and muscular dystrophy.
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Care Provided by Mill Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1044 – £1045
  • Self-Funded Nursing Care: £1224 – £1225

Please contact Mill Lodge to discuss the fees further. These are fee guides.

These prices are only a guideline, please contact Mill Lodge to find out the exact price for your requirements.

Contact Mill Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Mill Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cheryl Simpson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)

Visiting

  • Mill Lodge relatives encouraged to visit at any time although arrangements may have to be made if relatives want to visit after 9pm.

Parking

  • Mill Lodge has on site parking facilities. Mill Lodge has an automatic gate.

Mill Lodge Reviews (64)

9.6

Mill Lodge has a Review Score of 9.6 (9.619) out of 10, based on 23 reviews in the last 2 years.
Over all time Mill Lodge has 64 reviews.

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Review from S M (Granddaughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So far we have had a positive experience at Mill Lodge, all staff have been friendly, helpful and respectful. The facilities at the home are excellent as well as the trips and activities that are offered.
Reply from Mar Bitor, Manager at Mill LodgeThank you very much for taking the time to give us a review. This will help us ensure that we are always aiming to deliver the best care to our residents.
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Review from Sharon D (Daughter of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional care is delivered with compassion, love and humour.
This is not a hotel, but a homely environment, where all are welcomed.
Staff do their utmost to deliver individual care and support to families.
Thank you for caring for my dad in his final year.
Reply from Mar Bitor, Manager at Mill LodgeThank you so much for these lovely words. Yes, you are right. We are not a hotel but we aim to have a homely environment. A home away from home. And we are proud of that!
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Review from Christine S (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been poorly now for a week in bed. The carers (all of them) have been so nice and caring and attentive to Mum and my family. Mum's room has been kept clean every time we come back. The staff come in and have my mum smiling and checking she is comfy. The kitchen staff are very accommodating
too nothing too much trouble which helps us as a family cope with what is going on with Mum. So big thank you to all.
Reply from Mar Bitor, Manager at Mill LodgeWe have always stated that we are with you in this journey. A familiar face can sometimes provide comfort and respite when you don't know how long the journey is going to be.
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Review from J C (Daughter of Resident) published on 2 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has only been here a week, having come from another care home. Can’t believe how much better she is, more chatty and eating better. The staff seem lovely and caring, and Mum seems more stimulated than in the other place - so glad she is here!
Reply from Mar Bitor, Manager at Mill LodgeThank you very much for this lovely review. We are so glad to hear that we are making a difference in Mum's situation - no matter how small it is.
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Review from Andrew S (Son of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently passed but has spent nine years in the care home in which he was very happy. I too was extremely happy with Mill Lodge Care Home, it is always kept clean and tidy to a high standard and the staff go above and beyond in their duties. My father was quite demanding but they dealt with
his every need. I would 100% recommend Mill Lodge to anyone looking for a care home or a relative.
To the staff at Mill Lodge, I salute you!
Reply from Mar Bitor, Manager at Mill LodgeHi Andrew,
Thank you so much for these nice words. Your father was part of Mill Lodge family and we will never forget him. He was a character and we adored him.
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Review from Martin T (Grandson of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is in Mill Lodge Care Home, she’s been there since August 2019. She is happy, fed, clean and cared for. Over Easter, there were lots of things for residents to do. Even though Nan doesn’t leave her room much, she was still included. She was left crayons and pictures to colour, so she did it with
my daughter. She had snacks brought in and she got an Easter egg.
Everyone is kind and they really care about all the residents. The home is always clean and fresh smelling. There’s a daily menu for meals each day out on the notice board and information of loads of events for the residents and families. It’s a brilliant place for anyone wanting care and contentment in knowing their family member is properly cared for.
Reply from Mar Bitor, Manager at Mill LodgeThank you so much for these kind words. We treat all of our residents individually according to their needs and figure out what works best for them. We ensure that all care given to our residents is personalised.
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Review from Ann V (Daughter of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Mill Lodge for 3 weeks. In that small amount of time, she has allowed showers and personal care. More importantly, she is eating again. She has dementia so it's difficult but she really is at home. I cannot praise the staff enough for the way they have cared for her and understood her.
She is no longer distressed. She is calm and settled and I can sleep at night. What a wonderful bunch of nurses and carers. Their manager is fantastic.
Reply from Mar Bitor, Manager at Mill LodgeThank you so much for this lovely review. We adore your mum here at Mill Lodge and also her cheeky sense of humour! Not to mention that sometimes she puts us in our place. Our aim is to treat each person as an individual, find out what their quirks are, and we build our relationship with them from there.
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Review from George K (Son of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so impressed with the quality of attention she received from all of the staff at Mill Lodge - the cleaners, nursing assistants, nurses and particularly the care home manager. He made my mum feel very special. In return my mother formed a bond of friendship will all of the team at Mill Lodge.
She would sing "You are my Sunshine" as the staff brought her morning papers, she called them all angels as they dressed her, changed her bedding, brought her medication and meals and spent time with her, listening to her stories. We were particularly inspired by how the care home manager and senior nurse worked with his staff. He was always patient, calm thoughtful and attentive to my mother's needs, as he was with all the residents, and was able to give them time and help, as was needed, in a timely fashion. My mother's final days were spent without distress or pain with family members sitting by her bedside until passed away quietly.
Reply from Mar Bitor, Manager at Mill LodgeDear George,
Your mum's positive outlook on life resonated with all of us here at Mill Lodge. She was a one-of-a-kind lady. Though she may not have spent a long time with us, but she has definitely left an indelible mark at Mill Lodge. Thank you for sharing these nice words with us.
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Review from Jennifer W (Daughter of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff all care and I love that.
Management and staff are all welcoming and keep you informed of what's happening at all times. Very clean and tidy. My family are satisfied with Mum being in a place that cares and that Mum likes too.
Reply from Mar Bitor, Manager at Mill LodgeHi Jennifer,
Thank you very much for this review. We always make sure that relatives are part of the resident's day-to-day life as much as possible.
Regards.
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Review from Eric B (Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care.
Cheerful staff and always helpful and pleasant.
Comfortable room. Spotless.
I consider I am now at home.
Reply from Mar Bitor, Manager at Mill LodgeDear Eric,

We have replied to you in person. Thank you very much it means a lot to us especially coming from a resident.
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Review from Ian R (Son of Resident) published on 22 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother has been at Mill Lodge for over 4 years. Did brilliantly during Covid. We have never had any concerns. Staff are caring and the home is always clean. Management is open door and willing to discuss any issues.
Reply from Mar Bitor, Manager at Mill LodgeHi Ian,

Thank you. It is nice to know that the management approach of open door policy is working very well and that the management team is very approachable.
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Review from Philip P (Son of Resident) published on 21 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has just entered the nursing home Mill Lodge. As with any end-of-life care it's hard to take a step back and leave the emotional attachment to one side. At this time I know they do their best for my dad and all at the home. It's getting the balance right and on that front, I cannot complain.
The management and staff have all done their best to help me understand. As long as my dad is looked after to the standards that form part of their daily routine, I am happy to recommend this home. No problems.
Reply from Mar Bitor, Manager at Mill LodgeHi Philip,
We aim to ensure that, at this point in your dad's life, he has nothing to worry about and work with you and the rest of the family to ensure that we deliver the best care your dad deserves.
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Review from Jill P (Wife of Resident) published on 21 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really caring staff. Good office staff. The food is very good.
It doesn't smell and is nice and clean. I know my husband is getting the best care. They always inform me if my husband has anything wrong - can't fault Mill Lodge.
Reply from Mar Bitor, Manager at Mill LodgeHi Jill,
Thank you for your very lovely comment. We have looked after your husband for a few years now and it is our pleasure, we treat him like our own family member as we do with all of our residents. I am really pleased to hear your good feedback on our home.
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Review from J V (Nephew of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I went to see my aunty for her birthday, the staff made sure we were following government guide lines as regards PPE. My aunty looks well, the staff all seem very friendly. The place seems clean and tidy.
Reply from Mar Bitor, Manager at Mill LodgeThank you for your positive comment about Mill Lodge.
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Review from Holly H (Daughter of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely outstanding care with Mill Lodge, if you are looking for options in Bradford you do not need to look any further. My dad has been a resident here for 2 years and the quality and service of care is fabulous. He is well looked after, always clean and tidy whenever I speak to him but most importantly,
he often tells me he is happy and comfortable at Mill Lodge.
Reply from Mar Bitor, Manager at Mill LodgeThank you very much for the kind words. We aim to deliver the best care to our residents no matter what the circumstances are. I am very pleased that after 2 years you see the consistency in the approach to your dad's care and I'm glad to know that he is happy and comfortable at Mill Lodge.
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Review from Anthony K (Son of Resident) published on 14 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was placed in Mill Lodge on palliative care and was given no more than 13 weeks to live, nine months later, he has passed. The support and care given to him have been way beyond my expectations. This has given him extra time and improved his well being. The team has gone through extreme difficulties
with COVID, but have done a fantastic job of looking after him, making him happy, comfortable and supported.
Reply from Mar Bitor, Manager at Mill LodgeHi Anthony,
It was our utmost joy and pleasure to look after your dad. He was a character and a gem. He certainly made us all laugh and have very fond memories of him at Mill Lodge. We are glad that we made a small impact in his colourful and well lived life!
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Review from Sandra D (Daughter of Resident) published on 25 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Mill Lodge for palliative care. I had been recommended Mill Lodge by a family member and spoke to the manager who was very helpful and we arranged the admission. We have a very large family and the home accommodated all the visits we needed to make. The staff were so friendly and made us
feel part of the home and the process in these difficult times. We had many conversations with the nurses and staff and we always felt like Mum came first. Sadly, Mum passed away but we cannot recommend Mill Lodge enough. All of the visitors said what lovely staff the home has.
Reply from Mar Bitor, Manager at Mill LodgeDear Sandra,

Thank you very much for the nice words. At Mill Lodge, we know that family members are integral to the care of our residents especially on their last few days in life. We are glad that despite what the family has gone through, we were able to provide you with comfort and re-assurance.

Sincerely,
Mar Bitor (Home Manager)
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Review from Pamela E (Niece of Resident) published on 20 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our aunt was a permanent resident at Mill Lodge Care Centre from March 2021 until she passed away in December 2021. We visited her about 4 times a week and always found her to be very contented and happy with her lifestyle. She frequently commented: 'I couldn't have wished for a better place to stay
and the food is lovely !'. We thank the management and all the carers for their loving care, attention and thoughtfulness given to our aunt during her stay.
Reply from Mar Bitor, Manager at Mill LodgeHi,
We always aim to make sure that our residents find a home away from home at Mill Lodge. Your aunt was such a character and it was our pleasure to look after her.
Sincerely.
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Review from W B (Nephew of Resident) published on 20 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, always made you feel at ease during a difficult year.
Reply from Mar Bitor, Manager at Mill LodgeThank you very much for the glowing rating you have given us.
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Review from Jeffery B (Husband of Resident) published on 2 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After spending time in hospital and in care homes that were poor and not very caring, I looked at some homes in the area which were terrible, I tried Mill Lodge! Best decision I've made. The atmosphere was homely, the staff were lovely and the management were fantastic. My wife was a lot happier and
pleased to be at Mill Lodge. She only had 5 weeks there before she passed away, but she was happy and well cared for.
Thank you Mill Lodge. I would recommend to anyone.
Reply from Mar Bitor, Manager at Mill LodgeHi J B,

Thank you for these lovely words for our home. It was our pleasure to look after your wife. We always aim to ensure that not only our residents but also their families are being looked after. We treat each of our residents as a member of our family and we work as a family unit at Mill Lodge. We are pleased to know that she was happier especially during her last few days.

Regards,
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Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for Mill Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.619 for Mill Lodge is calculated as follows: ( (213 Excellents x 5) + (35 Goods x 4) + (10 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 270 Ratings = 4.619
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mill Lodge is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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