Mill Lodge

1a Moorside Place, off Leeds Road, Thornbury, Bradford BD3 8DR
Review Us
9.6 62 Reviews
  • Mill Lodge, Bradford
Mill Lodge specialises in elderly and nursing care, while also welcoming some residents with physical disabilities, for long-term care and for day care purposes.

Some of the more specialist needs that have been taken on by Mill Lodge's talented carers include people with motor neurone disease, Crohn's disease and muscular dystrophy.
Show Mill Lodge on the Map

Care Provided by Mill Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1044 – £1045
  • Self-Funded Nursing Care: £1224 – £1225

Please contact Mill Lodge to discuss the fees further. These are fee guides.

These prices are only a guideline, please contact Mill Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Cheryl Simpson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)

Visiting

  • Mill Lodge relatives encouraged to visit at any time although arrangements may have to be made if relatives want to visit after 9pm.

Parking

  • Mill Lodge has on site parking facilities. Mill Lodge has an automatic gate.

Mill Lodge Reviews (62)

9.6

Mill Lodge has a Review Score of 9.6 (9.574) out of 10, based on 22 reviews in the last 2 years.
Over all time Mill Lodge has 62 reviews.

Overall Experience
  • 49
  • 11
  • 1
  • 0
  • 1
Date Published
  • 62
  • 8
  • 15
  • 22
  • 40
Reviewer Connection to Mill Lodge
  • 29
  • 16
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 41-60
Review from L N (Friend of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and helpful. If I have any issues they are dealt with immediately.
Reply from Mar Bitor, Manager at Mill Lodge
Thank you for your review and thank you for the positive words for the staff and the home. Although we believe we are already value for money as a home, we are currently looking into making it a lot…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne O (Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been treated as a person and well looked after. All the staff are willing to do anything for your comfort.
Reply from Mar Bitor, Manager at Mill Lodge
Dear Anne,

I have spoken to you about your review in person especially about the activities. Thank you again for taking time to review.

Regards,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J O (Daughter of Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Safe, caring environment. Mum was admitted as an emergency measure after a hospital stay. Staff enabled a smooth transfer and from that point onwards her care has been great. The staff who have cared for her have engaged with her and she feels happy and content. Communication with staff is good and
I know I can rely on them to keep me up to date and included in her care.
Reply from Mar Bitor, Manager at Mill Lodge
Dear Relative,

Thank you for taking the time to review. It is always very fulfilling when we nurse people back to great health and seeing how much they can do for themselves now.

Regards,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley S (Daughter of Resident) published on 28 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We, as a family, would like to take the opportunity to thank Mill Lodge. Dad was only with them for a short time. The manager, nursing staff, and all the staff behind the scenes made Dad's transition seamless.
The time Dad was with Mill Lodge, he received excellent care and compassion from all the
staff; nothing was too much trouble for them no matter how many times Dad buzzed for them.
The respect they have not only for Dad but the other residents are second to none; they always respected that Dad just wanted to be on his own, in his room, but often taking time out to go and sit with him for a chat.
We cannot thank them enough for the care Dad received, and also the compassion they showed us as a family. We would like to say thank you so much to the manager, the nursing team, and the staff behind the scenes, a special thank you to one lady, who had the time to listen, Dad enjoyed her chats; she has been an absolute treasure! I would highly recommend Mill Lodge.
Reply from Mar Bitor, Manager at Mill Lodge
Dear Lesley,
Thank you so much for this review. It was our pleasure to look after your dad. The fact that he had left an indelible mark at Mill Lodge despite his short stay with us is a testament to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P I (Resident) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a resident at Mill Lodge. The staff are great to treat me with respect.
Reply from Mar Bitor, Manager at Mill Lodge
Thank you for this pleasant review. We are always aiming to make sure we are delivering the best care to you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Daughter of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came to Mill Lodge following a massive stroke, after two days was put on end-of-life care. The staff, all of them, are fantastic and very supportive towards me, mum and dad, they offer time, which is all we needed, time to talk, time to ask questions. We never get told two minutes when staff
are with us; they make us feel we are the most important people here. Thanks for everything.
Reply from Mar Bitor, Manager at Mill Lodge
We are glad to know that you and the rest of the family have found comfort in Mill Lodge during the most difficult time of your lives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deborah W (Daughter-in-law of Resident) published on 19 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have put July 2019 for my review date but my mother-in-law has been at Mill Lodge for around 4 years now.
When she moved in the home was under Care UK and has at the end of 2019 been taken over by Zenith.
They have already made massive changes. The home has been redecorated and has now got social
media so family can speak face to face with relatives when unable to visit. Staff numbers seem to have risen also which is good.
The manager is a lovely guy and all his staff are fabulous. The staff are on everything and ring up to make sure family are kept in the loop so to say. The team in the kitchen have always made lovely meals. From full Sunday lunches to buffet lighter meals. We went for Christmas dinner 2019 and it was lovely.
As a family we are always made to feel welcome when visiting (even with two young children who do, on occasion, get fed up and run around and have to be told not to)
The staff are great they always offer drinks and ask the children if they would like juice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jas P (Daughter of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sisters and I are so happy with the high level of care my dad receives. The manager and his team are efficient and thoughtful. He and the nurses are very good at keeping us informed of everything with my dad. His good days and his not so good days. They made him a cake for his birthday and sang happy
birthday. It’s the little things that matter as well as the big stuff. Overall I can finally sleep at night and not feel worried as my dad is in very good hands. Thank you so much to the team.
Reply from Mar Bitor, Manager at Mill Lodge
Hi Jas, thank you. It really fills our hearts with joy and gladness knowing that we have made your family and your dad's better by doing things that matter to him and your family as well. This is what…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kiran P (Daughter of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Mill Lodge are brilliant, they’ve really welcomed my dad and helped him to settle in.
My dad moved into Mill Lodge the week that lockdown began, which meant that it was unsafe for us to visit him. The staff are so lovely that he hasn’t felt homesick at all and they have kept us updated
with his well-being and sent us pictures. He felt instantly relaxed and safe there and after 2 days he rang and told me how good the carers are. He enjoys the food and has a really nice room, with lots of natural light and a good view of gardens and streets that are familiar to him.
It’s a really difficult decision to move a family member into a home but the staff at Mill Lodge couldn’t have done more to help that transition and I can highly recommend them.
Reply from Mar Bitor, Manager at Mill Lodge
Hi Kiran, thank you so much for the kind words. It is our pleasure to look after your dad. It's nice to know that he is comfortable in the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris B (Son of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed in Mill Lodge Care Home for approximately ten months until he passed on May 4th. The carers and nurses went above and beyond in looking after my dad. They were caring, friendly and always professional. In the end, Dad thought of Mill Lodge as his home and his carers as family. I cannot
recommend Mill Lodge highly enough.
Reply from Mar Bitor, Manager at Mill Lodge
Hi Chris,
It was our pleasure to look after your dad in the home. We are glad that your dad has found a home away from home with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara R (Wife of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff to be kind, patient and helpful. The management staff have always been willing to help and advise. I have never been made to feel that any of my queries are unimportant and that their door is always open.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rita Y (Daughter of Resident) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always pleasant when I visit staff are really good, they are always there for my mum, they really are great. The staff always ask how I am. The staff always asks how I am. The staff are always there to offer me a cup of tea, all the staff from all departments are helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L S (Brother of Resident) published on 17 July 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Satisfactory is the only thing I can say. The staff do their best to care for my sister under the circumstances. The management arranges various activities and the food seems varied and well cooked.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C L (Husband of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been coming for a number of years for respite. My wife is very happy on respite, she knows the staff and the staff know hot to handle her. On May's respite my wife was admitted to hospital. The nursing home kept me fully updated. 1 of the carers went to hospital and stopped with her till
I go the the hospital.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laura F (Daughter of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the manager and all his team enough. My Mum came to Mill Lodge as, basically, palliative and over her time there, thanks to the dedication of all the staff has blossomed and thrived and now leads a full and active life. She is 87 years young! I always feel so, so welcome when I visit,
I'm always greeted with a smile from all staff and the atmosphere is so homely and family orientated. Mill Lodge is wonderful!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra D H (Daughter of Resident) published on 29 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Mill Lodge for 3 years. The management and staff are all lovely. Mum is very settled and happy. They all look after Mum from carers, cleaners to management. Mum doesn't talk but all the staff understand her. I am very happy with the home. I would tell all my friends and family that
it's a nice place to put their relatives if the need arises.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie C (Daughter of Resident) published on 25 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for almost 3 years now, she has put on weight and is very happy and content. Was not good when she first came to Mill Lodge weighing only 51/2 stone, with TLC from staff and management she's now over 7 stone. The residents are very cared for. I am so impressed with Mill Lodge
Nursing Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D F (Daughter of Resident) published on 23 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to congratulate Mill Lodge, on the excellent nursing care received by my mum.
The staff are so friendly and always have time to sit and have a chat with her, especially if she is not having a good day and a bit upset.
Mum requires 24hour nursing care and has difficulty communicating
with staff, but they are all very caring and patient and will sit with her and ask her why she is upset until they get to the bottom of it.
Mill Lodge have an excellent activities coordinator, although mum cannot take part in some of these activities, she is always made to feel she is part of the family and will watch what is going on, she loves to see any entertainers that visit the home too.
Mum has gained a lot of weight since moving into Mill Lodge, this is down to the excellent nutritious meals, prepared for the residents and the snacks they receive morning and afternoon.
The management and staff are very approachable, any concerns are dealt with straight away.
Mill Lodge is a Happy Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline K (Daughter of Resident) published on 17 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so impressed with Mill Lodge Nursing Home.
My mum has been a resident for the last 20 months, suffers from Alzheimer's and a slow-growing brain tumour. She is tube fed.


When mum entered the home she was not in a good mental state. She was anxious, suffering from sundown syndrome which made

her pack her bag every evening. She was at a very unhealthy weight 7st 8lbs.
Now after 20 months of dedicated care, she is content and never packs her bag. She weighs 8st 12lbs now. The most she's weighed for 10 years. She's 93.


Today when we visited, she was sat happily chatting with one of the carers who stopped and chatted with us too. She was dressed well, her room was lovely, clean and tidy.
Since coming into this nursing home she has thrived. The staff are amazing, so kind and caring. I am so impressed with Mill Lodge Nursing Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven B (Son of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful, caring staff with a clean environment. The staff never know when we turn up to see mum. When we do, she is cleanly dressed with her hair done. Room is clean with great staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Mill Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.574 for Mill Lodge is calculated as follows: ( (194 Excellents x 5) + (42 Goods x 4) + (10 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 258 Ratings = 4.574
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mill Lodge is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mill Lodge to verify any information. View our terms and conditions. Mill Lodge has an Enhanced Service - more info.