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Mill Lodge

1a Moorside Place, off Leeds Road, Thornbury, Bradford, West Yorkshire BD3 8DR
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My father recently passed but has spent nine years in the care home in which he was very happy.Andrew S(Son of Resident/Service User)
Mill Lodge, Bradford
We were so impressed with the quality of attention she received from all of the staff at Mill LodgeGeorge K(Son of Resident/Service User)
Mill Lodge, Bradford
Comfortable room. Spotless. I consider I am now at home.Eric B(Resident / Service User)
Mill Lodge, Bradford

Mill Lodge specialises in elderly and nursing care, while also welcoming some residents with physical disabilities, for long-term care and for day care purposes.

Some of the more specialist needs that have been taken on by Mill Lodge's talented carers include people with motor neurone disease, Crohn's disease and muscular dystrophy.

Care Provided by Mill Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,044 - £1,045N/A
Nursing Care£1,224 - £1,225N/A

Please contact Mill Lodge to discuss the fees further. These are fee guides.

Contact Mill Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cheryl Simpson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (42)

Visiting

  • Mill Lodge relatives encouraged to visit at any time although arrangements may have to be made if relatives want to visit after 9pm.

Parking

  • Mill Lodge has on site parking facilities. Mill Lodge has an automatic gate.

Mill Lodge Reviews (66)

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9.6

Mill Lodge has a Review Score of 9.6 (9.616) out of 10, based on 22 reviews in the last 2 years. Over all time Mill Lodge has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from W B (Nephew of Resident) published on 20 January 2022 Submitted via Postal Card
Overall Experience

Very friendly staff, always made you feel at ease during a difficult year.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you very much for the glowing rating you have given us.

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Review from Jeffery B (Husband of Resident) published on 2 December 2021 Submitted via Postal Card
Overall Experience
After spending time in hospital and in care homes that were poor and not very caring, I looked at some homes in the area which were terrible, I tried Mill Lodge! Best decision I've made. The atmosphere was homely, the staff were lovely and the management were fantastic. My wife was a lot happier and pleased to be at Mill Lodge. She only had 5 weeks there before she passed away, but she was happy and well cared for.

Thank you Mill Lodge. I would recommend to anyone.

Reply from Mar Bitor, Manager at Mill Lodge

Hi J B,

Thank you for these lovely words for our home. It was our pleasure to look after your wife. We always aim to ensure that not only our residents but also their families are being looked after. We treat each of our residents as a member of our family and we work as a family unit at Mill Lodge. We are pleased to know that she was happier especially during her last few days.

Regards,

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Review from Julie C (Daughter of Resident) published on 15 October 2021 Submitted via Website
Overall Experience

My dad was fast tracked here in July from hospital requiring palliative care. We cannot praise the staff enough at Mill Lodge for the way they looked after him with care and compassion. We were kept up to date and included in his caregiving us peace of mind. Dad was welcomed with all the care and attention he needed, and the staff did everything they could to make him comfortable. We can’t thank them enough for what they did for him and us they have such a dedicated wonderful team and run the place so well? I honestly wish Dad's care had been like this from the beginning with the spirit, devotion, warmth and sheer competence of Mill Lodge. I would highly recommend the home to anyone wanting the best care for their loved ones.

Reply from Mar Bitor, Manager at Mill Lodge
Dear Julie,

It was our privilege to look after your dad. He was such a gentleman and although he didn't say a lot we knew he was content and happy with the care he was getting from the team. We are glad you got to get involved in your dad's care. We always aim to work collaboratively with our...  

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Review from Simon B (Son of Resident) published on 5 October 2021 Submitted via Website
Overall Experience

I cannot praise the staff at Mill Lodge highly enough for the way they looked after my father in the short time he was with them. He arrived from hospital with only a few days left to live, and he was welcomed with all the care and attention as if he was a new member of a family. I don't know how they did it, but every member of staff I ever spoke to in that short week knew his name, knew who he was, and showed they cared.

Maybe because they have such a wonderful team that the head nurse and manager are able to run the place so well? Or maybe it's because the head nurse and manager run the place so well that they have a wonderful team? Who knows which way round it goes? But, honestly, the world would be a better place if everywhere operated with the spirit, devotion, warmth and sheer competence of Mill Lodge.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you very much for the kind words. Here at Mill Lodge, we are a big family and this is extended to our residents and the resident's family. We continuously aim to better ourselves in delivering high quality care to our residents in the home. It was our pleasure to look after your dad who has lived a full life and was able to share it with us in the home.

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Review from L N (Friend of Resident) published on 15 July 2021 Submitted via Postal Card
Overall Experience

The staff are very kind and helpful. If I have any issues they are dealt with immediately.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you for your review and thank you for the positive words for the staff and the home. Although we believe we are already value for money as a home, we are currently looking into making it a lot better.

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Review from Anne O (Resident / Service User) published on 25 June 2021 Submitted via Postal Card
Overall Experience

I have been treated as a person and well looked after. All the staff are willing to do anything for your comfort.

Reply from Mar Bitor, Manager at Mill Lodge

Dear Anne,

I have spoken to you about your review in person especially about the activities. Thank you again for taking time to review.

Regards,

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Review from J O (Daughter of Resident) published on 25 June 2021 Submitted via Postal Card
Overall Experience

Safe, caring environment. Mum was admitted as an emergency measure after a hospital stay. Staff enabled a smooth transfer and from that point onwards her care has been great. The staff who have cared for her have engaged with her and she feels happy and content. Communication with staff is good and I know I can rely on them to keep me up to date and included in her care.

Reply from Mar Bitor, Manager at Mill Lodge

Dear Relative,

Thank you for taking the time to review. It is always very fulfilling when we nurse people back to great health and seeing how much they can do for themselves now.

Regards,

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Review from Lesley S (Daughter of Resident) published on 28 April 2021 Submitted via Website
Overall Experience
We, as a family, would like to take the opportunity to thank Mill Lodge. Dad was only with them for a short time. The manager, nursing staff, and all the staff behind the scenes made Dad's transition seamless.
The time Dad was with Mill Lodge, he received excellent care and compassion from all the staff; nothing was too much trouble for them no matter how many times Dad buzzed for them.
The respect they have not only for Dad but the other residents are second to none; they always respected that Dad just wanted to be on his own, in his room, but often taking time out to go and sit with him for a chat.

We cannot thank them enough for the care Dad received, and also the compassion they showed us as a family. We would like to say thank you so much to the manager, the nursing team, and the staff behind the scenes, a special thank you to one lady, who had the time to listen, Dad enjoyed her chats; she has been an absolute treasure! I would highly recommend Mill Lodge.

Reply from Mar Bitor, Manager at Mill Lodge
Dear Lesley,

Thank you so much for this review. It was our pleasure to look after your dad. The fact that he had left an indelible mark at Mill Lodge despite his short stay with us is a testament to his character.

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Review from P I (Resident / Service User) published on 24 November 2020 Submitted via Postal Card
Overall Experience

I am a resident at Mill Lodge. The staff are great to treat me with respect.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you for this pleasant review. We are always aiming to make sure we are delivering the best care to you.

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Review from S W (Daughter of Resident) published on 13 July 2020 Submitted via Postal Card
Overall Experience

My dad came to Mill Lodge following a massive stroke, after two days was put on end-of-life care. The staff, all of them, are fantastic and very supportive towards me, mum and dad, they offer time, which is all we needed, time to talk, time to ask questions. We never get told two minutes when staff are with us; they make us feel we are the most important people here. Thanks for everything.

Reply from Mar Bitor, Manager at Mill Lodge

We are glad to know that you and the rest of the family have found comfort in Mill Lodge during the most difficult time of your lives.

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Review from Deborah W (Daughter-in-law of Resident) published on 19 June 2020 Submitted via Website
Overall Experience
I have put July 2019 for my review date but my mother-in-law has been at Mill Lodge for around 4 years now.
When she moved in the home was under Care UK and has at the end of 2019 been taken over by Zenith.
They have already made massive changes. The home has been redecorated and has now got social media so family can speak face to face with relatives when unable to visit. Staff numbers seem to have risen also which is good.
The manager is a lovely guy and all his staff are fabulous. The staff are on everything and ring up to make sure family are kept in the loop so to say. The team in the kitchen have always made lovely meals. From full Sunday lunches to buffet lighter meals. We went for Christmas dinner 2019 and it was lovely.
As a family we are always made to feel welcome when visiting (even with two young children who do, on occasion, get fed up and run around and have to be told not to)

The staff are great they always offer drinks and ask the children if they would like juice.

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Review from Jas P (Daughter of Resident) published on 5 June 2020 Submitted via Website
Overall Experience

My sisters and I are so happy with the high level of care my dad receives. The manager and his team are efficient and thoughtful. He and the nurses are very good at keeping us informed of everything with my dad. His good days and his not so good days. They made him a cake for his birthday and sang happy birthday. It’s the little things that matter as well as the big stuff. Overall I can finally sleep at night and not feel worried as my dad is in very good hands. Thank you so much to the team.

Reply from Mar Bitor, Manager at Mill Lodge

Hi Jas, thank you. It really fills our hearts with joy and gladness knowing that we have made your family and your dad's better by doing things that matter to him and your family as well. This is what we are here for.

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Review from Kiran P (Daughter of Resident) published on 4 June 2020 Submitted via Website
Overall Experience
All the staff at Mill Lodge are brilliant, they’ve really welcomed my dad and helped him to settle in.
My dad moved into Mill Lodge the week that lockdown began, which meant that it was unsafe for us to visit him. The staff are so lovely that he hasn’t felt homesick at all and they have kept us updated with his well-being and sent us pictures. He felt instantly relaxed and safe there and after 2 days he rang and told me how good the carers are. He enjoys the food and has a really nice room, with lots of natural light and a good view of gardens and streets that are familiar to him.

It’s a really difficult decision to move a family member into a home but the staff at Mill Lodge couldn’t have done more to help that transition and I can highly recommend them.

Reply from Mar Bitor, Manager at Mill Lodge

Hi Kiran, thank you so much for the kind words. It is our pleasure to look after your dad. It's nice to know that he is comfortable in the home.

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Review from Chris B (Son of Resident) published on 21 May 2020 Submitted via Website
Overall Experience

My father stayed in Mill Lodge Care Home for approximately ten months until he passed on May 4th. The carers and nurses went above and beyond in looking after my dad. They were caring, friendly and always professional. In the end, Dad thought of Mill Lodge as his home and his carers as family. I cannot recommend Mill Lodge highly enough.

Reply from Mar Bitor, Manager at Mill Lodge
Hi Chris,

It was our pleasure to look after your dad in the home. We are glad that your dad has found a home away from home with us.

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Review from Barbara R (Wife of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience

I have found the staff to be kind, patient and helpful. The management staff have always been willing to help and advise. I have never been made to feel that any of my queries are unimportant and that their door is always open.

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Review from Rita Y (Daughter of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience

Always pleasant when I visit staff are really good, they are always there for my mum, they really are great. The staff always ask how I am. The staff always asks how I am. The staff are always there to offer me a cup of tea, all the staff from all departments are helpful.

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Review from L S (Brother of Resident) published on 17 July 2019 Submitted via Postal Card
Overall Experience

Satisfactory is the only thing I can say. The staff do their best to care for my sister under the circumstances. The management arranges various activities and the food seems varied and well cooked.

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Review from C L (Husband of Resident) published on 12 June 2019 Submitted via Postal Card
Overall Experience

My wife has been coming for a number of years for respite. My wife is very happy on respite, she knows the staff and the staff know hot to handle her. On May's respite my wife was admitted to hospital. The nursing home kept me fully updated. 1 of the carers went to hospital and stopped with her till I go the the hospital.

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Review from Laura F (Daughter of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience

I cannot praise the manager and all his team enough. My Mum came to Mill Lodge as, basically, palliative and over her time there, thanks to the dedication of all the staff has blossomed and thrived and now leads a full and active life. She is 87 years young! I always feel so, so welcome when I visit, I'm always greeted with a smile from all staff and the atmosphere is so homely and family orientated. Mill Lodge is wonderful!

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Review from Sandra D H (Daughter of Resident) published on 29 April 2019 Submitted via Postal Card
Overall Experience

My mum has been in Mill Lodge for 3 years. The management and staff are all lovely. Mum is very settled and happy. They all look after Mum from carers, cleaners to management. Mum doesn't talk but all the staff understand her. I am very happy with the home. I would tell all my friends and family that it's a nice place to put their relatives if the need arises.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

  • 27 Sep 2024Recipient: Mill Lodge
  • 02 Nov 2023Recipient: Mill Lodge
  • 11 Nov 2022Recipient: Mill Lodge

Accreditations

There are no accreditations posted yet for Mill Lodge.

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