1a Moorside Place, off Leeds Road, Thornbury, Bradford BD3 8DR
"Mum was a resident at Mill Lodge and LOVED it there. When she was admitted she was given 2 weeks but thrived under their care for 17…" Read all 56 reviews
Mill Lodge specialises in elderly and nursing care, while also welcoming some residents with physical disabilities, for long-term care and for day care purposes. Some of the more specialist needs that have been taken on by Mill Lodge's talented carers… Read more about Mill Lodge
14 Ghyllroyd Drive, Birkenshaw, Bradford BD11 2ES
Zenith Care Ltd has a Group Review Score of 9.4 (9.377) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Zenith Care Ltd must have a Review Score.
Dear Bernadette, Thank you for these lovely words. I have shared these with the rest of the team. We truly believe in looking after our residents as you would your family member. Mum is truly missed in the home as she was such a presence. Dexter also misses his breakfast bacon. :)
Hello,Thank you so much for your kind words. It means a great deal to us to know that, during such a difficult time, we were able to bring even a small measure of comfort to you and your family. We truly did our very best, and we are grateful to have been able to support you in any way we could.
Thank you for your review. Your mum is a pleasure to support and you and the rest of the family coming to visit and spend time here is always welcome.
Thank you for a lovely review. It was a privilege to be able to support your mum and she was always a character that added some fun to the day!
It was our pleasure to look after such a gentle person at Mill Lodge. We know that a person's dementia journey not only affects them but also their family, and we try and aim to be there for the families too every single step of the way. Dexter and I will personally miss him on our daily walk around . I know Dexter loved putting his head on your father's chest giving your dad a little comfort and joy.
Thank you so much for your kind words. We always believe that we extend our caring abilities to our residents' families. It gives us a sense of accomplishment that you have felt that staff are kind and empathetic towards you and your wife.
We try and aim to not only be there for the resident but also for their family members, too. We will continue to keep doing what we are doing and your kind words are much appreciated.
Thank you very much. That is so lovely to hear. We are glad to know that we made his and your life a little bit easier when he was here.
Thank you very much for your review. We try and endeavour to give the best care to our residents. We fully appreciate honest feedback like this as it shows that there is still room for us to improve.
Thank you so much for this message. We strive our very best to make sure Mill Lodge is a home that our residents can be proud of.
Thank you so much for such a lovely review, I am very sorry your previous experiences had left you feeling so bad and am very pleased we were able to help you and your Dad have some time together where he felt safe and happy. It was honestly a pleasure to care for him.
Thank You for the lovely review, its was fun caring for your dad, certainly never dull when he was around. Please do feel free to call and see us whenever you want.
Thank you very much for this compliment. We strive to work hard as a team to ensure our residents are looked after very well.
Hi Mark, your dad has left a void in Mill Lodge, especially in the Bronte Unit. Despite his comorbidity, you could still see his caring and gentle nature. We are absolutely delighted to know that we have made an impact in your father's life, especially in his final year.
Thank you for the lovely review. It was a pleasure to care for your Mum, she was a fabulous resident with a great family supporting her. It was lovely to see you at the weekend and you are welcome to come and see us whenever you need a cup of tea and a hug. It's always nice for us as a team when people leave us reviews and let us know when we are getting it right.
Thank you so much for taking the time to leave us feedback. We always aim to achieve better delivery of care to our residents in the home. I am glad to hear that your mum is content and comfortable at Mill Lodge.
Thank you very much for taking the time to give us a review. This will help us ensure that we are always aiming to deliver the best care to our residents.
Thank You for the lovely review, it's always nice to know we are doing well and what our residents and families enjoy. Your mum certainly keeps us on our toes but it is always a pleasure caring for her. And thank you for all the piano playing, it's always good to have music in the home.
Thank you so much for these lovely words. Yes, you are right. We are not a hotel but we aim to have a homely environment. A home away from home. And we are proud of that!
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,022 |
Nursing Care | £1,112 |
All Care Types | £1,022 |
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