Search...

Care Homes Owned by Zenith Care Ltd in West Yorkshire

Group
Review
Score
Are you responsible for the marketing of Zenith Care Ltd?View your Advertising Options

Zenith Care Ltd Locations in West Yorkshire (2)

Loading...

2 Care Homes owned by Zenith Care Ltd in West Yorkshire

List
Mill Lodge
1a Moorside Place, off Leeds Road, Thornbury, Bradford BD3 8DR
"My wife and I just want to express our deepest gratitude and appreciation for all the kindness and love that was shown to my mum. It was a..."Read all 66 reviews

from £1,044 / week42 rooms

Location Type: Care Home

Mill Lodge specialises in elderly and nursing care, while also welcoming some residents with physical disabilities, for long-term care and for day care purposes. Some of the more specialist needs that... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care

Zenith Care Ltd Reviews in West Yorkshire (88)

9.3

Zenith Care Ltd has a Group Review Score of 9.3 (9.335) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Zenith Care Ltd must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Zenith Care Ltd
Loading...
Showing 88 reviews matching selected criteria
Review of Eden Court Care Home from Diane D (Wife of Resident) published on 13 July 2026 Submitted via Website
Overall Experience
The staff at Eden Court have been professional, kind, caring and have done everything they can to help my husband adjust to care home life.
After almost a year we feel like you are family, there were 7 months when due to health issues I was unable to visit him, this was such a difficult time for us both, but staff really were amazing, we had video calls often when family were there and staff continued to help us have them at other times, nothing was too much trouble.
I know all staff were amazing with him at this difficult time.

The manager, deputy, nurses, care staff, activities, housekeeping, kitchen and the maintenance man who whistles happily whilst he works! All are so professional, yet friendly, the nursing care is excellent and to a very high standard, the carers are a great team and there's always a can do attitude.

Reply from Peter Tidball, Manager at Eden Court Care Home

Thank you for a lovely review! I'm glad that we were able to help you maintain contact during a difficult time and it's lovely to see the two of you together when you come and visit, your husband looks so much happier now he's getting to see you more regularly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from G L (Son of Resident) published on 17 June 2026 Submitted via Postal Card
Overall Experience

My wife and I just want to express our deepest gratitude and appreciation for all the kindness and love that was shown to my mum. It was a difficult time for her leaving her home and all she was used to, but so much love and caring thoughts and actions were displayed towards her, and she was very grateful for all that was done for her, and loved the banter of the staff and the way they made her feel special. We too are so very grateful for the way we were cared for, and the kind words and support that was given to us also. So thank you from our hearts.

Reply from Cheryl Simpson, Manager at Mill Lodge

Thank You for your lovely review, we always appreciate feedback and I will share this with the team. It was a pleasure to care for your Mum, her sense of humour and banter always kept us on our toes and made us smile daily.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Faisal M (Friend of Resident) published on 6 May 2026 Submitted via Website
Overall Experience

I had a family member here who when I came to visit always praised medihah as being very kind helpful and loving. In there words "there is no one like her" which I totally agree. A gem to the business

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Eden Court Care Home from Cath T (Daughter-in-law of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience

It was clear immediately that Eden Court cared! The staff always made time to speak to ys and the ratio of staff to residents was excellent. They were also great problem solvers with a desire to get to the root of any issues. From day 1, the extra touches made a real difference to our mum, for example the name on the door that was personalised and thoughtful

Reply from Peter Tidball, Manager at Eden Court Care Home

Thank you for your review, it was a pleasure to be able to support your mum, and it's nice to know the little things make a difference.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Ella-Mae J (Granddaughter of Resident) published on 2 April 2026 Submitted via Website
Overall Experience
My Grandad moved into Mill Lodge Care Home in November and we're very appreciative of the kind care he has received. He seems very content and has settled in really well!

The Home Manager, is proactive and supportive, and the whole home has a warm and welcoming atmosphere.

Reply from Cheryl Simpson, Manager at Mill Lodge

Thank You so much for the lovely review Ella Mae. Your Grandad is a pleasure to care for and we all enjoy spending time with him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Patricia S (Daughter of Resident) published on 9 March 2026 Submitted via Website
Overall Experience
My mum was in Mill Lodge over 6 years, she was content and cared for. She had dementia and stayed mainly in her room.
Communication is not good between the home and families.
On 7th December via a call to say "keep your visit short as your mum is weak" we discovered my mum was seen on 5th by a doctor and put on antibiotics for a swollen stomach. Immediately we reminded the nurse of her end of life care plan (From August 2022) to not go to hospital, but be made comfortable in her own bed. The nurse said he was fully aware of that but he had already sent her to hospital regardless.
My poor mum died that evening in a cubicle off A&E, in hospital with a folded blanket under her head. (No pillows available)
I was assured this will never happen to anyone else ever again. My mum had to die for the home to initiate training for end of life care.

PLEASE make sure this training is in place and that all staff comply with your wishes before moving your relatives here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Elaine C (Sister of Resident) published on 23 December 2025 Submitted via Website
Overall Experience
My brother was admitted with a prognosis of 2 to 3 weeks for palliative care.
The home is clean with comfortable rooms and all the staff are very caring and efficient,
The staff kept the family up to date and helped sort out problems (due to my brother being very ill but still mobile) in a fair and understanding way.
He had nothing but praise for the home and staff, and we were reassured that he was looked after, with excellent care and respect.

Thankyou to all the staff, you are all brilliant.

Reply from Cheryl Simpson, Manager at Mill Lodge

Thank You very much for your review, the staff have told me lots about your brother and what a character he was. I'm sorry I never really got the chance to know him. It was our pleasure to care for him at Mill Lodge.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Darren F (Son of Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience

Mill Lodge is an excellent care home for people of all ages and disabilities. My mum recently passed away and she got the best care possible. Can't fault any of the staff or treatment towards my mum. The quality of care was out of this world. Thank you Mill Lodge for making my mums last few days as homely and peaceful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Alan D (Friend of Resident) published on 17 October 2025 Submitted via Postal Card
Overall Experience

I have visited now for around seven years, and I have always found the staff to be friendly and helpful. The home appears clean and warm and is a credit to the manager and staff.

Reply from Cheryl Simpson, Manager at Mill Lodge

Thank You for your lovely review, I will ensure this is shared with the staff team. It's always nice for our staff team receive positive feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from D N (Son of Resident) published on 14 October 2025 Submitted via Website
Overall Experience
What can I say, Mar and all the staff treat my dad with dignity and respect and always made us feel really welcome. We never wanted dad to go into care after a previous stay elsewhere but Mill Lodge were fantastic, from our initial visit Mar made us feel that they could cater to dad's needs (Parkinson's and dementia). Dad's stay was brief but everyone at the home did there best for him.

Thank you all.

Reply from Cheryl Simpson, Manager at Mill Lodge

Thank You very much for your kind words, I will pass these on to the team and Mar. It is always good for us to hear from familes and really do appreciate the positive feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Mill Lodge from Philip A (Son of Resident) published on 14 October 2025 Submitted via Website
Overall Experience

My father was diagnosed with vascular dementia in May 2025 and his mental capacity has diminished quite quickly. It was soon evident he was unable to continue living alone. He moved into Mill Lodge Care Centre on the 12th August 2025. He has settled in well and in enjoying his new home. The staff are always cheerful and attentive taking good care of my father's needs on a day to day basis. He is well fed and entertained enjoying occasional trips out with Mill Lodge staff. The Manager and Admin staff have been excellent , always helpful and understanding. I feel the rates charged are very competitive and the billing is easy to understand. All in all my father and family are enjoying a very positive outcome to my father's previous issues with trying to live alone and this is very reassuring to his family. I would recommend Mill Lodge as a good care centre to anyone considering residential care.

Reply from Cheryl Simpson, Manager at Mill Lodge

Thank You very much much for your kind words, I will share these with the team. As a new member of the team at Mill Lodge I am enjoying getting to know your Father and all the other residents and families here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Laura F (Daughter of Resident) published on 14 October 2025 Submitted via Website
Overall Experience
My Mum was at Mill lodge for over 8 years before passing away at the age of 94. She arrived at Mill Lodge, very poorly and was considered end of life given weeks to live by the hospital. The amazing staff and care she received at Mill Lodge enabled her to exceed all expectations, she went on to thrive and live such a meaningful and happy life in the years she spent there. Outings, daily activities and social events, birthday parties and numerous celebrations kept her stimulated and involved and we as a family were included in many of those.
The staff, in all the departments of the home, became like family to both mum and myself and I was always made so welcome.

I work for the NHS and have worked in a care background for many years so I recognise high levels of care. I cannot stress enough my gratitude to all the staff for the care, devotion and friendship they gave my mum over the years, in short they saved her life and enabled her to live many more years than expected.

Reply from Cheryl Simpson, Manager at Mill Lodge

Thank You Very much for your lovely review, I will pass your kind words onto the staff team. I'm am very new to Mill Lodge and I am very sorry I didn't get to know you and your Mum better but all the staff speak very fondly of you both.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Steph B (Daughter of Resident) published on 13 October 2025 Submitted via Website
Overall Experience

No complaints, for the previous manager, i think you need to check your records there was mountain of reports we had a complaint every day we have evidence of everything documented! the things you said to my mum if she carries on pressing her buzzer she will not be attended to i can post evidence if needed also all the bruises she had and please dont say its my mums fault because she's thriving now and not an issue like you made out and safeguarding was massively concerned hence the reason you had to get equipment that you should already of had but didnt for residents like my mum and paid for the 1-1 after safeguarding got involved which makes me speculate was due to fear because of how bad things were She was frail when she was at mill lodge if you want before and after pictures please believe the results show how better my mum is doing! I could go on and on but dont appreciate we never put complaints in or that you cared for my like you should have you didnt she wouldnt be here now if she stayed here.

Reply from Cheryl Simpson, Manager at Mill Lodge

Thank you for review, unfortunately I am unable to respond with any specific comments as I am very new to Mill Lodge and never met you or your Mum. I would be happy to have a chat with you regarding your concerns if you fell this will would be beneficial. If you would like to do this please do contact the home directly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Debra J (Daughter of Resident) published on 13 October 2025 Submitted via Website
Overall Experience

The care and support my mum has received since moving into Mill Lodge has been outstanding. She is so happy, she gets on so well with all the staff. Who by the way are the most caring people I have had the pleasure to meet. All the management team make you feel like one of the family when ever we visit mum. It was her birthday in September and when I arrived to pick her up for lunch she had lots of balloons and banners on her door, and cards from staff. It was wonderful to see. I also have to say the food is amazing just like mum likes. Thank you all for caring so much about my wonderful mum . X

Reply from Cheryl Simpson, Manager at Mill Lodge

Thank you very much for your kind words, we really do appreciate hearing from families and I will ensure I pass this on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Bernadette F (Daughter of Resident) published on 4 September 2025 Submitted via Website
Overall Experience
Mum was a resident at Mill Lodge and LOVED it there. When she was admitted she was given 2 weeks but thrived under their care for 17 months. She was treat like a family member rather than a resident and was treated with love, dignity and respect.
We were told she would never put on weight but thanks to the award winning kitchen and lovely meals she gained 2 stone and that helped with her recovery
The staff went above and beyond arranging party's, day trips, not forgetting being her personal shopper, she did like her snacks!
We cannot thank the staff ( friends ) enough for all they did for her and the support we received as a family in her last days.

We were lucky to get a place here as we don't believe any other home would have shown the love and given the care she received. Thanks for all you did for mum and making us feel welcome and involved.

Reply from Mar Bitor, Manager at Mill Lodge

Dear Bernadette, Thank you for these lovely words. I have shared these with the rest of the team. We truly believe in looking after our residents as you would your family member. Mum is truly missed in the home as she was such a presence. Dexter also misses his breakfast bacon. :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from K W (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card
Overall Experience

Our experience of Mill Lodge was outstanding.The care attention and dignity shown to our mum was beyond words. The respect shown to mum and the family was just amazing. We cannot praise them or thank every member of staff enough. We would not hesitate in recommending this nursing home.

Reply from Mar Bitor, Manager at Mill Lodge

Hello,Thank you so much for your kind words. It means a great deal to us to know that, during such a difficult time, we were able to bring even a small measure of comfort to you and your family. We truly did our very best, and we are grateful to have been able to support you in any way we could.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Eden Court Care Home from Leslie W (Son of Resident) published on 10 July 2025 Submitted via Postal Card
Overall Experience

In the short time my mum has been there, I have seen a massive difference. She is well-fed and she is on constant watch. Fantastic staff, and very clean and tidy.

Reply from Peter Tidball, Manager at Eden Court Care Home

Thank you for your review. Your mum is a pleasure to support and you and the rest of the family coming to visit and spend time here is always welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Eden Court Care Home from M K (Daughter of Resident) published on 12 June 2025 Submitted via Website
Overall Experience
I would highly recommend Eden Court Care home my mum moved here after her old care home closed down 14 months ago. The staff are brilliant the whole team work together from the nurses, carers, domestic staff and the kitchen staff.
They are like one complete happy family, who always made me feel welcome, sadly mum passed away at the end of April but I couldn't have wished her to be anywhere else she was 100% cared for , there was no issue with how long I visited for or the time of day I visited . Mum loved the singers who were on regular to entertain the residents as well as playing bingo and having her nails and hair done .

All I can say is THANK YOU for looking after my mum so well and I'm sure she entertained you as much as you did her

Reply from Peter Tidball, Manager at Eden Court Care Home

Thank you for a lovely review. It was a privilege to be able to support your mum and she was always a character that added some fun to the day!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from Amanda S (Daughter of Resident) published on 17 April 2025 Submitted via Website
Overall Experience

My Father Henry was a resident for 2 years until he passed on 23rd March 2025. I have to say the Care and kindness he was shown by everyone at Mill Lodge was amazing. He was comfortable and well looked after in his final months. His wellbeing was always their priority. As was my wellbeing they made everything so easy for me and his family and kept me informed about my Father's condition. I will be forever grateful to all the staff at Mill Lodge for looking after him when I couldn't. You all deserve medals for what you do and the way you do it. I would HIGHLY recommend placing your loved ones in their care.

Reply from Mar Bitor, Manager at Mill Lodge

It was our pleasure to look after such a gentle person at Mill Lodge. We know that a person's dementia journey not only affects them but also their family, and we try and aim to be there for the families too every single step of the way. Dexter and I will personally miss him on our daily walk...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Mill Lodge from M L (Son of Resident) published on 24 January 2025 Submitted via Postal Card
Overall Experience

Your care home has provided much care for our mum. You've shown kindness, and patience and you've kept us in the loop as her family regarding her care and her needs. Your willingness to talk to us is appreciated.

Reply from Mar Bitor, Manager at Mill Lodge

We try and aim to not only be there for the resident but also for their family members, too. We will continue to keep doing what we are doing and your kind words are much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Zenith Care Ltd.

News (0) & Events (0)

News

There are no news items for Zenith Care Ltd.

Upcoming Events

There are no upcoming events for Zenith Care Ltd.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Zenith Care Ltd to verify any information. View our terms and conditions. Zenith Care Ltd has a Basic Service -more info.