Search...

Norwood House Nursing Home

Greenthwaite Close, High Spring Gardens, Keighley, West Yorkshire BD20 6DZ
Norwood House Nursing Home Logo
Jobs
Norwood House Nursing Home logo
Norwood House Nursing Home, Keighley
Norwood House Nursing Home, Keighley
Norwood House Nursing Home, Keighley

Norwood House Nursing Home is located with the idea of comfort, peace and serenity in mind with unique views overlooking the Aire Valley. This makes Norwood House the ideal nursing home to provide personalised, holistic and respected care for all residents.

The Nursing Home specialises in Dementia care with all staff trained to display dignity, compassion and service. The staff are easily approachable and will do everything to ensure both...  

Care Provided by Norwood House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,595 - £1,595£1,595 - £1,595
Residential Dementia Care£1,595 - £1,595£1,595 - £1,595
Nursing Care£1,862 - £1,862£1,862 - £1,862
Nursing Dementia Care£1,862 - £1,862£1,861 - £1,862

All Nursing fee have FNC included

Contact Norwood House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Richard Brennan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Norwood House Nursing Home prides itself in providing a "home to home" experience. With that, the Home extends an open invitation to all families and friends to visit anytime of the day. At Norwood House, care is tailored to the individual resident and the Nursing Home understands that, due to the modern lifestyle, conventional visiting hours may not apply all the time.

Parking

  • Norwood House Nursing Home provides secure grounds for all residents with controlled gate access. Upon arriving at the gates, please press the call bell button allowing a member of the Norwood House staff to grant you access to the car park.

Norwood House Nursing Home Reviews (77)

Submit a Review
9.4

Norwood House Nursing Home has a Review Score of 9.4 (9.429) out of 10, based on 8 reviews in the last 2 years. Over all time Norwood House Nursing Home has 77 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Norwood House Nursing Home
Loading...
Showing 77 reviews matching selected criteria
Review from David B (Brother of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

My brother had been at Norwood House Nursing Home for over two years and was very happy and well cared for. The manager and all his staff were all so efficient and caring nothing seemed to be too much trouble. I wish to thank everyone for being there for him and all his family.

Reply from Richard Brennan, Manager at Norwood House Nursing Home

Thank you for your wonderful words I will pass them on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathy L (Husband of Resident) published on 14 June 2022 Submitted via Postal Card
Overall Experience
Overall I am very satisfied with the care of my husband. Over time as we have become accustomed to the ways he has become settled and a respected resident. He is given individual attention for his own specific interests.

The food is excellent, plentiful and nutritious and he loves every morsel. The community at the home is best like his new caring family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn L (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card
Overall Experience

My mum has been in Norwood House for seven years. The care from all the staff has been extremely good, the manager, in particular, has been very informative about everything happening to my mum. I'm very happy knowing that she is cared for in Norwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carole C (Daughter of Resident) published on 1 March 2022 Submitted via Website
Overall Experience

Mum has Alzheimer’s and due to a bout of delirium, she was in hospital and then in Norwood House for another month. Even though the actual rooms are a bit outdated and slightly down at heel, I gave it a 5* rating as the aesthetics were not import to us or mum. The care was good and cheerful, the communication, mainly from the office and the manager was excellent,. The food was very good, they managed to get a couple of kilos onto mum whilst she was there which was needed. They facilitated visits efficiently, no mean feat in Covid times. We were lucky, mum recovered to her pre-delirium state and she was able to come home with the support of family and carers. The handover to the community was excellent, the social worker said it was ‘the best she’d ever had. So very satisfied.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen E (Daughter of Resident) published on 24 August 2021 Submitted via Postal Card
Overall Experience

Overall standards are excellent. Good care and attention to all. Very welcoming.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham B (Son of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience

The care my mother is receiving at the end of her life is exceptionally caring and considerate of her needs. I have witnessed the time staff engaging with her and other residents with patience and professionalism that reassures me that she is in the best place to ensure her needs are met.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia D (Wife of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience

My husband was a resident here in 2018/2019 he was treated with dignity and respect and the standard of care was excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue W (Daughter of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience

Very welcoming staff are really pleasant and helpful. Mum has settled in well. No negatives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J O (Niece of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience

The staff are so patient and calm with the residents - I do not know how they do it. During the pandemic and lockdowns they organised WhatsApp calls each week - seeing each other helped us both. They have tried to involve my aunt in craft activities and tried to keep her stimulated.

Facilities
No Rating
Care / Support
Cleanliness
No Rating
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
No Rating
Rooms
No Rating
Value for Money
Review from Angela B (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card
Overall Experience

My dad was a resident at Norwood House for a year. The care he received was excellent. We felt that the staff treated him and us like family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N D (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card
Overall Experience

I feel mum is listened to by the staff and all her needs are catered for. She has been kept well during her stay here. If we have any concerns we can phone or email and get a quick response. I think the procedures put in place during the pandemic have been very good and have kept residents, visitors and staff safe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola H (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card
Overall Experience

My dad was a resident of Norwood House. He was very well looked after. His end of life care was fantastic and the staff were fantastic with us as a family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gwen B (Wife of Resident) published on 2 August 2021 Submitted via Postal Card
Overall Experience

My husband is always pleased to see me he is very clean and tidy and looks really well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G O (Niece of Resident) published on 31 July 2021 Submitted via Postal Card
Overall Experience

I have been very pleased with the care my aunt has received at the home. The staff are welcoming and always ready to answer any questions I may have regarding her care. I am impressed with the activities that take place e.g. crafts visits, singing. These all add to her well-being. Staff are friendly and polite and I enjoy my visits to the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from May W (Daughter of Resident) published on 29 July 2021 Submitted via Website
Overall Experience

My dad has settled in well and I cannot fault the care he has received. He knows all the staff and they understand his needs and try to encourage him to be active and socialise. I feel happy that I know he is well looked after. He still doesn’t fully understand why he is here but he is settled.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul W (Son of Resident) published on 30 April 2021 Submitted via Postal Card
Overall Experience

Norwood House is excellent and has done a wonderful job over Covid-19, I cannot fault the staff and management in any way. My mum had a peaceful and comfortable death after being at Norwood for seven years. We were able to spend as much time with her as we needed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve P (Resident / Service User) published on 10 March 2021 Submitted via Website
Overall Experience

I arrived after illness put me in a wheelchair after the hospital had done all they could. I used to work outdoor before this event so did not know what to expect. I was greeted and got into my room where there was a tv and adjusting bed, I can still have the dignity to transfer on my own already. Management and nursing staff sorted out medication and ask/assessed what I would need to make the best of what I have. I am asked if there is anything I need often that is good, I am not good at asking for things. Nursing staff are on the ball and have seen things I have not noticed. Having no feeling from the waist down and set up treatment as needed. The rest of the staff are cheerful and do their tasks which are not always pleasant with professionalism and care. Food is excellently well cooked and you get the amount to keep you satisfied with tea, coffee or juice supplied in between meals. A lady sort's out activities on-site I make use of the WIFI for entertainment. Everything is cleaned well rooms to linen.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Tracey J (Daughter of Resident) published on 17 November 2020 Submitted via Website
Overall Experience

We would like to thank the incredible team for their kindness and care shown to Dad during the short time he was in Norwood house. The staff were amazing and very caring during difficult circumstances and the support we received was second to none. We would highly recommend them for taking care of your loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Joan D (Wife of Resident) published on 4 June 2020 Submitted via Website
Overall Experience

To all the staff at Norwood House, I would like to thank you all for the kindness and care you have given to my husband, during his two stays in the home and especially in his final hours. I will be eternally grateful to you all. Not many people get to see the work that goes on behind the closed doors of the home. I have seen how you come to work smiling and how you are truly professional in all you do. It is a lovely place. It was very hard for me to not be able to visit, but I am so grateful that you kept him safe. Keep smiling and keep up the good work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Daughter-in-law of Resident) published on 27 November 2019 Submitted via Postal Card
Overall Experience

My mother-in-law has a pleasant, comfortable room with all her own things - photographs etc. She knits, does word searches and is happy to join in the activities the home provides, particularly Christian worship and sing-a-longs. She is not so sociable as she used to be but staff seem to be happy to encourage her to chat.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 January 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Norwood House Nursing Home.

Upcoming Events

There are no upcoming events for Norwood House Nursing Home.

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Norwood House Nursing Home.

Meet the Team (5)

Richard Brennan
Richard BrennanJob Title:Dual Registered ManagerJoined: 2015

Dual Registered Manager for both Norwood House and Beanlands Nursing Home.

Lauren Reay
Lauren ReayJob Title:Deputy ManagerJoined: 2019

Deputy Manager for both Norwood House and Beanlands Nursing Home.

Jagjit Chaggar
Jagjit ChaggarJob Title:DirectorJoined: 2023

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Chris Sampson
Chris SampsonJob Title:DirectorJoined: 2014

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Sarah Shaw
Sarah ShawJob Title:AdminJoined: 2024

Administrator for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norwood House Nursing Home to verify any information. View our terms and conditions. Norwood House Nursing Home has an Enhanced Service -more info.