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The Nursing Home specialises in Dementia care with all staff trained to display dignity, compassion and service. The staff are easily approachable and will do everything to ensure both...
Care Provided by Norwood House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All Nursing fee have FNC included
The price(s) shown are provided by the care home. Contact Norwood House Nursing Home for full pricing details and T&Cs.
Contact Norwood House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Norwood House Nursing Home Ltd
- Private Owned
Person in charge
- Richard Brennan (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (13)
Visiting
- Norwood House Nursing Home prides itself in providing a "home to home" experience. With that, the Home extends an open invitation to all families and friends to visit anytime of the day. At Norwood House, care is tailored to the individual resident and the Nursing Home understands that, due to the modern lifestyle, conventional visiting hours may not apply all the time.
Parking
- Norwood House Nursing Home provides secure grounds for all residents with controlled gate access. Upon arriving at the gates, please press the call bell button allowing a member of the Norwood House staff to grant you access to the car park.
Norwood House Nursing Home Reviews (77)
Norwood House Nursing Home has a Review Score of 9.4 (9.429) out of 10, based on 8 reviews in the last 2 years.
Over all time Norwood House Nursing Home has 77 reviews.
My brother had been at Norwood House Nursing Home for over two years and was very happy and well cared for. The manager and all his staff were all so efficient and caring nothing seemed to be too much trouble. I wish to thank everyone for being there for him and all his family.
Thank you for your wonderful words I will pass them on to the team.
The food is excellent, plentiful and nutritious and he loves every morsel. The community at the home is best like his new caring family.
My mum has been in Norwood House for seven years. The care from all the staff has been extremely good, the manager, in particular, has been very informative about everything happening to my mum. I'm very happy knowing that she is cared for in Norwood.
Mum has Alzheimer’s and due to a bout of delirium, she was in hospital and then in Norwood House for another month. Even though the actual rooms are a bit outdated and slightly down at heel, I gave it a 5* rating as the aesthetics were not import to us or mum. The care was good and cheerful, the communication, mainly from the office and the manager was excellent,. The food was very good, they managed to get a couple of kilos onto mum whilst she was there which was needed. They facilitated visits efficiently, no mean feat in Covid times. We were lucky, mum recovered to her pre-delirium state and she was able to come home with the support of family and carers. The handover to the community was excellent, the social worker said it was ‘the best she’d ever had. So very satisfied.
Overall standards are excellent. Good care and attention to all. Very welcoming.
The care my mother is receiving at the end of her life is exceptionally caring and considerate of her needs. I have witnessed the time staff engaging with her and other residents with patience and professionalism that reassures me that she is in the best place to ensure her needs are met.
My husband was a resident here in 2018/2019 he was treated with dignity and respect and the standard of care was excellent.
Very welcoming staff are really pleasant and helpful. Mum has settled in well. No negatives.
The staff are so patient and calm with the residents - I do not know how they do it. During the pandemic and lockdowns they organised WhatsApp calls each week - seeing each other helped us both. They have tried to involve my aunt in craft activities and tried to keep her stimulated.
My dad was a resident at Norwood House for a year. The care he received was excellent. We felt that the staff treated him and us like family.
I feel mum is listened to by the staff and all her needs are catered for. She has been kept well during her stay here. If we have any concerns we can phone or email and get a quick response. I think the procedures put in place during the pandemic have been very good and have kept residents, visitors and staff safe.
My dad was a resident of Norwood House. He was very well looked after. His end of life care was fantastic and the staff were fantastic with us as a family.
My husband is always pleased to see me he is very clean and tidy and looks really well.
I have been very pleased with the care my aunt has received at the home. The staff are welcoming and always ready to answer any questions I may have regarding her care. I am impressed with the activities that take place e.g. crafts visits, singing. These all add to her well-being. Staff are friendly and polite and I enjoy my visits to the home.
My dad has settled in well and I cannot fault the care he has received. He knows all the staff and they understand his needs and try to encourage him to be active and socialise. I feel happy that I know he is well looked after. He still doesn’t fully understand why he is here but he is settled.
Norwood House is excellent and has done a wonderful job over Covid-19, I cannot fault the staff and management in any way. My mum had a peaceful and comfortable death after being at Norwood for seven years. We were able to spend as much time with her as we needed.
I arrived after illness put me in a wheelchair after the hospital had done all they could. I used to work outdoor before this event so did not know what to expect. I was greeted and got into my room where there was a tv and adjusting bed, I can still have the dignity to transfer on my own already. Management and nursing staff sorted out medication and ask/assessed what I would need to make the best of what I have. I am asked if there is anything I need often that is good, I am not good at asking for things. Nursing staff are on the ball and have seen things I have not noticed. Having no feeling from the waist down and set up treatment as needed. The rest of the staff are cheerful and do their tasks which are not always pleasant with professionalism and care. Food is excellently well cooked and you get the amount to keep you satisfied with tea, coffee or juice supplied in between meals. A lady sort's out activities on-site I make use of the WIFI for entertainment. Everything is cleaned well rooms to linen.
We would like to thank the incredible team for their kindness and care shown to Dad during the short time he was in Norwood house. The staff were amazing and very caring during difficult circumstances and the support we received was second to none. We would highly recommend them for taking care of your loved ones.
To all the staff at Norwood House, I would like to thank you all for the kindness and care you have given to my husband, during his two stays in the home and especially in his final hours. I will be eternally grateful to you all. Not many people get to see the work that goes on behind the closed doors of the home. I have seen how you come to work smiling and how you are truly professional in all you do. It is a lovely place. It was very hard for me to not be able to visit, but I am so grateful that you kept him safe. Keep smiling and keep up the good work.
My mother-in-law has a pleasant, comfortable room with all her own things - photographs etc. She knits, does word searches and is happy to join in the activities the home provides, particularly Christian worship and sing-a-longs. She is not so sociable as she used to be but staff seem to be happy to encourage her to chat.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 January 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Norwood House Nursing Home.
There are no upcoming events for Norwood House Nursing Home.
Awards / Recognitions (5)
- 01 Apr 2017Recipient: Norwood House Nursing Home
- 01 Sep 2016Recipient: Norwood House Nursing Home
- 15 Feb 2016Recipient: Norwood House Nursing Home
Accreditations
There are no accreditations posted yet for Norwood House Nursing Home.
Meet the Team (5)

Dual Registered Manager for both Norwood House and Beanlands Nursing Home.

Deputy Manager for both Norwood House and Beanlands Nursing Home.

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Administrator for both Norwood House Nursing Home and Beanlands Nursing Home LTD.
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