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The Nursing Home specialises in Dementia care with all staff trained to display dignity, compassion and service. The staff are easily approachable and will do everything to ensure both...
Care Provided by Norwood House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All Nursing fee have FNC included
The price(s) shown are provided by the care home. Contact Norwood House Nursing Home for full pricing details and T&Cs.
Contact Norwood House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Norwood House Nursing Home Ltd
- Private Owned
Person in charge
- Richard Brennan (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (13)
Visiting
- Norwood House Nursing Home prides itself in providing a "home to home" experience. With that, the Home extends an open invitation to all families and friends to visit anytime of the day. At Norwood House, care is tailored to the individual resident and the Nursing Home understands that, due to the modern lifestyle, conventional visiting hours may not apply all the time.
Parking
- Norwood House Nursing Home provides secure grounds for all residents with controlled gate access. Upon arriving at the gates, please press the call bell button allowing a member of the Norwood House staff to grant you access to the car park.
Norwood House Nursing Home Reviews (77)
Norwood House Nursing Home has a Review Score of 9.4 (9.429) out of 10, based on 8 reviews in the last 2 years.
Over all time Norwood House Nursing Home has 77 reviews.
Outstanding care is given to my Grandma. Management/Nursing Staff were extremely efficient. Care staff extremely caring, friendly and attentive.
My mum was in Norwood for end of life care. The care she received was outstanding from all the staff. We were made to feel welcome at any time.
On entering the home it was inviting and welcoming, all staff appeared happy and all smiling. There was a sing-along on and everyone appeared to be having a good time, all staff including management was joining in which just added to the happy feel of the home. Drinks and food were served and lots of choice and time spent with residents to ensure they got what they wanted. The home had an open door policy and Residents were enjoying the sunshine in the beautiful gardens and patio, staff assisted residents that needed help so all could enjoy the outdoors. Well done Team Norwood.
Genuine care to residents quick to notice if any resident are ill same care to each one. A very pleasant home, colourful, not dreary. Lovely staff, we could not fault them. Plenty of drinks tea, coffee etc could not fault it.
I was worried sick when it was decided dad had to go into a nursing home but once I visited it became an absolute pleasure to visit.
The staff are absolutely brilliant, the week that my mum passed the staff were great in looking after my mum and myself and my daughter.
We are so grateful to one and all for your care etc.
The staff at Norwood House were one in a million when caring for Nan and with her end of life care. They looked after Nan with care and dignity throughout her stay.
The staff were all very good and caring and he was well looked after and he was settled there.
I have a little 'insider knowledge' of the Care Home system (work and personal) - I can honestly say the level of care my Mum received, in the four months during which Norwood House was in every sense her home, was OUTSTANDING. I was particularly impressed at the NUMBER of staff the owners have on-duty at any one time - the staff are able to interact with residents. The ATTITUDE of staff is exemplary - I never heard anything other than patient good humour and every time I visited, every single member of staff I spoke to knew my Mum. The staff's CARING was not only exemplified in day-to-day interaction but in their proactive solution-seeking behaviour - for example, when they thought my Mum seemed to be a little 'low', they had a staff meeting during which they discussed things which might help and then shared their thoughts with me. Norwood House describes itself as a "Home from Home" - in my opinion, this is not just a slogan - this is something the owners and the whole staff fully embrace!
The family of a late resident would like to sincerely thank all the caring, compassionate and dedicated staff at Norwood House, Keighley, for taking excellent care of him. Thank you so much for supporting us as a family at such a difficult time during his illness. A truly, family orientated home, the residents are lucky to have you caring for them. Keep the fantastic work going, guys.
My friend looks clean, neat and tidy. She is awake, animated and chatty where previously she slept more of the time. My friend had put on weight through missing meals and snacking but now look slimmer, healthy and her mobility is much improved. The staff are kind and helpful and available. Its lovely to see her hair and nails have been recently done and her clothes smell fresh and clean.
We could not have chosen a more suitable place for my husband to spend his last few weeks of life. We have every faith in the care he was given at Norwood House and cannot praise and thank them enough.
A friendly, welcoming home, not a sterile, formal ward environment.
All the family are very happy with the service. The facilities are very good but the main reason why we are happy is that the staff are excellent and very caring.
My father has been in care now for 11 months. Throughout that time, the staff have been very supportive of all his needs. The nursing staff are always available to discuss my father's ongoing needs and the care staff are always friendly and offer great support to my dad. The owners always take the time to speak to me when I visit. The home is always clean and my dad's room fully meets his needs and circumstances. The food is of a good quality and the menus are varied. The activities coordinator works tirelessly to fulfil her role and support the residents.
Well attended by carers. To my mind, it is well run by caring people.
Our much-loved mum was looked after and died at Norwood House. During her time here she was one of a family. The dedicated staff treated her always with great respect and exceptional care.
All the staff are very friendly and welcoming, they look after dad with care and dignity. Rooms are good and in dads case, items have had to be removed for safety. The home is making great strides in organising activities, which in dads case will have some benefit.
My mother has been a resident here for four years. Unfortunately, she passed away in October of this year.
I couldn't have wished for a nicer, friendlier, caring home for my mum. The staff were wonderful, helpful and very kind and understanding.
My mum's care was always 1st class, and my family and I could not recommend it highly enough. Ten out of ten.
This was the perfect place for my father's last days. He was a difficult patient, but the staff were never flustered, never lost their cool, dealt with everything very professionally and with a smile on their faces! My dad was always well presented and clean shaven but he had lost his sense of fashion a bit! (joking). He was well clothed and well looked after! The memorial service on the 6th of December was especially nice, calm and again the staff were superb. A lovely send off from a superb group of people. Well done and many thanks to all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 January 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Norwood House Nursing Home.
There are no upcoming events for Norwood House Nursing Home.
Awards / Recognitions (5)
- 01 Apr 2017Recipient: Norwood House Nursing Home
- 01 Sep 2016Recipient: Norwood House Nursing Home
- 15 Feb 2016Recipient: Norwood House Nursing Home
Accreditations
There are no accreditations posted yet for Norwood House Nursing Home.
Meet the Team (5)

Dual Registered Manager for both Norwood House and Beanlands Nursing Home.

Deputy Manager for both Norwood House and Beanlands Nursing Home.

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Administrator for both Norwood House Nursing Home and Beanlands Nursing Home LTD.
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