Search...

Norwood House Nursing Home

Greenthwaite Close, High Spring Gardens, Keighley, West Yorkshire BD20 6DZ
Norwood House Nursing Home Logo
Jobs
Norwood House Nursing Home logo
Norwood House Nursing Home, Keighley
Norwood House Nursing Home, Keighley
Norwood House Nursing Home, Keighley

Norwood House Nursing Home is located with the idea of comfort, peace and serenity in mind with unique views overlooking the Aire Valley. This makes Norwood House the ideal nursing home to provide personalised, holistic and respected care for all residents.

The Nursing Home specialises in Dementia care with all staff trained to display dignity, compassion and service. The staff are easily approachable and will do everything to ensure both...  

Care Provided by Norwood House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,595 - £1,595£1,595 - £1,595
Residential Dementia Care£1,595 - £1,595£1,595 - £1,595
Nursing Care£1,862 - £1,862£1,862 - £1,862
Nursing Dementia Care£1,862 - £1,862£1,861 - £1,862

All Nursing fee have FNC included

Contact Norwood House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Richard Brennan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Norwood House Nursing Home prides itself in providing a "home to home" experience. With that, the Home extends an open invitation to all families and friends to visit anytime of the day. At Norwood House, care is tailored to the individual resident and the Nursing Home understands that, due to the modern lifestyle, conventional visiting hours may not apply all the time.

Parking

  • Norwood House Nursing Home provides secure grounds for all residents with controlled gate access. Upon arriving at the gates, please press the call bell button allowing a member of the Norwood House staff to grant you access to the car park.

Norwood House Nursing Home Reviews (77)

Submit a Review
9.4

Norwood House Nursing Home has a Review Score of 9.4 (9.429) out of 10, based on 8 reviews in the last 2 years. Over all time Norwood House Nursing Home has 77 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Norwood House Nursing Home
Loading...
Showing 77 reviews matching selected criteria
Review from Emma D (Granddaughter of Resident) published on 27 September 2019 Submitted via Website
Overall Experience

Outstanding care is given to my Grandma. Management/Nursing Staff were extremely efficient. Care staff extremely caring, friendly and attentive.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith D (Friend of Resident) published on 19 September 2019 Submitted via Website
Overall Experience

My mum was in Norwood for end of life care. The care she received was outstanding from all the staff. We were made to feel welcome at any time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony G (Friend of Resident) published on 15 July 2019 Submitted via Website
Overall Experience

On entering the home it was inviting and welcoming, all staff appeared happy and all smiling. There was a sing-along on and everyone appeared to be having a good time, all staff including management was joining in which just added to the happy feel of the home. Drinks and food were served and lots of choice and time spent with residents to ensure they got what they wanted. The home had an open door policy and Residents were enjoying the sunshine in the beautiful gardens and patio, staff assisted residents that needed help so all could enjoy the outdoors. Well done Team Norwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan R (Wife of Resident) published on 8 March 2019 Submitted via Postal Card
Overall Experience

Genuine care to residents quick to notice if any resident are ill same care to each one. A very pleasant home, colourful, not dreary. Lovely staff, we could not fault them. Plenty of drinks tea, coffee etc could not fault it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol B (Daughter of Resident) published on 8 March 2019 Submitted via Postal Card
Overall Experience
I can't even put into words how wonderful Norwood House is. When you walk in it's like you are home. The warmth of the staff seeing how happy and content the residents are warms your heart.

I was worried sick when it was decided dad had to go into a nursing home but once I visited it became an absolute pleasure to visit.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beverley W (Daughter of Resident) published on 19 December 2018 Submitted via Postal Card
Overall Experience

The staff are absolutely brilliant, the week that my mum passed the staff were great in looking after my mum and myself and my daughter.

We are so grateful to one and all for your care etc.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Leighanne G (Granddaughter of Resident) published on 19 December 2018 Submitted via Postal Card
Overall Experience

The staff at Norwood House were one in a million when caring for Nan and with her end of life care. They looked after Nan with care and dignity throughout her stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer B (Wife of Resident) published on 19 December 2018 Submitted via Postal Card
Overall Experience
My husband went to Norwood House in April straight from hospital. He had dementia and was not eating when he was in hospital but from arriving there he started eating; they couldn't fill him up.

The staff were all very good and caring and he was well looked after and he was settled there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lis G (Daughter of Resident) published on 11 June 2018 Submitted via Website
Overall Experience

I have a little 'insider knowledge' of the Care Home system (work and personal) - I can honestly say the level of care my Mum received, in the four months during which Norwood House was in every sense her home, was OUTSTANDING. I was particularly impressed at the NUMBER of staff the owners have on-duty at any one time - the staff are able to interact with residents. The ATTITUDE of staff is exemplary - I never heard anything other than patient good humour and every time I visited, every single member of staff I spoke to knew my Mum. The staff's CARING was not only exemplified in day-to-day interaction but in their proactive solution-seeking behaviour - for example, when they thought my Mum seemed to be a little 'low', they had a staff meeting during which they discussed things which might help and then shared their thoughts with me. Norwood House describes itself as a "Home from Home" - in my opinion, this is not just a slogan - this is something the owners and the whole staff fully embrace!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gaynor P (Daughter of Resident) published on 15 May 2018 Submitted via Website
Overall Experience

The family of a late resident would like to sincerely thank all the caring, compassionate and dedicated staff at Norwood House, Keighley, for taking excellent care of him. Thank you so much for supporting us as a family at such a difficult time during his illness. A truly, family orientated home, the residents are lucky to have you caring for them. Keep the fantastic work going, guys.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hazel P (Friend of Resident) published on 24 April 2018 Submitted via Postal Card
Overall Experience

My friend looks clean, neat and tidy. She is awake, animated and chatty where previously she slept more of the time. My friend had put on weight through missing meals and snacking but now look slimmer, healthy and her mobility is much improved. The staff are kind and helpful and available. Its lovely to see her hair and nails have been recently done and her clothes smell fresh and clean.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan B (Wife of Resident) published on 26 February 2018 Submitted via Postal Card
Overall Experience

We could not have chosen a more suitable place for my husband to spend his last few weeks of life. We have every faith in the care he was given at Norwood House and cannot praise and thank them enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
No Rating
Rooms
Value for Money
Review from Mark S (Son of Resident) published on 19 January 2018 Submitted via Postal Card
Overall Experience

A friendly, welcoming home, not a sterile, formal ward environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Craig B (Son of Resident) published on 16 January 2018 Submitted via Postal Card
Overall Experience

All the family are very happy with the service. The facilities are very good but the main reason why we are happy is that the staff are excellent and very caring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Duncan M (Son of Resident) published on 8 January 2018 Submitted via Postal Card
Overall Experience

My father has been in care now for 11 months. Throughout that time, the staff have been very supportive of all his needs. The nursing staff are always available to discuss my father's ongoing needs and the care staff are always friendly and offer great support to my dad. The owners always take the time to speak to me when I visit. The home is always clean and my dad's room fully meets his needs and circumstances. The food is of a good quality and the menus are varied. The activities coordinator works tirelessly to fulfil her role and support the residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan S (Sister of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience
Having called to see my sister I found the care home clean and well kept.

Well attended by carers. To my mind, it is well run by caring people.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine T (Daughter-in-law of Resident) published on 4 January 2018 Submitted via Postal Card
Overall Experience

Our much-loved mum was looked after and died at Norwood House. During her time here she was one of a family. The dedicated staff treated her always with great respect and exceptional care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew T (Son of Resident) published on 3 January 2018 Submitted via Postal Card
Overall Experience
Dad has been resident at Norwood since April 2017. I recently visited on the day of the Xmas fayre. The home had gone to great efforts to provide food and refreshments along with decorations and music.

All the staff are very friendly and welcoming, they look after dad with care and dignity. Rooms are good and in dads case, items have had to be removed for safety. The home is making great strides in organising activities, which in dads case will have some benefit.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan C (Daughter of Resident) published on 22 December 2017 Submitted via Postal Card
Overall Experience

My mother has been a resident here for four years. Unfortunately, she passed away in October of this year.

I couldn't have wished for a nicer, friendlier, caring home for my mum. The staff were wonderful, helpful and very kind and understanding.

My mum's care was always 1st class, and my family and I could not recommend it highly enough. Ten out of ten.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul S (Son of Resident) published on 22 December 2017 Submitted via Postal Card
Overall Experience

This was the perfect place for my father's last days. He was a difficult patient, but the staff were never flustered, never lost their cool, dealt with everything very professionally and with a smile on their faces! My dad was always well presented and clean shaven but he had lost his sense of fashion a bit! (joking). He was well clothed and well looked after! The memorial service on the 6th of December was especially nice, calm and again the staff were superb. A lovely send off from a superb group of people. Well done and many thanks to all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 January 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Norwood House Nursing Home.

Upcoming Events

There are no upcoming events for Norwood House Nursing Home.

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Norwood House Nursing Home.

Meet the Team (5)

Richard Brennan
Richard BrennanJob Title:Dual Registered ManagerJoined: 2015

Dual Registered Manager for both Norwood House and Beanlands Nursing Home.

Lauren Reay
Lauren ReayJob Title:Deputy ManagerJoined: 2019

Deputy Manager for both Norwood House and Beanlands Nursing Home.

Jagjit Chaggar
Jagjit ChaggarJob Title:DirectorJoined: 2023

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Chris Sampson
Chris SampsonJob Title:DirectorJoined: 2014

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Sarah Shaw
Sarah ShawJob Title:AdminJoined: 2024

Administrator for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norwood House Nursing Home to verify any information. View our terms and conditions. Norwood House Nursing Home has an Enhanced Service -more info.