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Norwood House Nursing Home

Greenthwaite Close, High Spring Gardens, Keighley, West Yorkshire BD20 6DZ
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Norwood House Nursing Home, Keighley
Norwood House Nursing Home, Keighley
Norwood House Nursing Home, Keighley

Norwood House Nursing Home is located with the idea of comfort, peace and serenity in mind with unique views overlooking the Aire Valley. This makes Norwood House the ideal nursing home to provide personalised, holistic and respected care for all residents.

The Nursing Home specialises in Dementia care with all staff trained to display dignity, compassion and service. The staff are easily approachable and will do everything to ensure both...  

Care Provided by Norwood House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,595 - £1,595£1,595 - £1,595
Residential Dementia Care£1,595 - £1,595£1,595 - £1,595
Nursing Care£1,862 - £1,862£1,862 - £1,862
Nursing Dementia Care£1,862 - £1,862£1,861 - £1,862

All Nursing fee have FNC included

Contact Norwood House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Richard Brennan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Norwood House Nursing Home prides itself in providing a "home to home" experience. With that, the Home extends an open invitation to all families and friends to visit anytime of the day. At Norwood House, care is tailored to the individual resident and the Nursing Home understands that, due to the modern lifestyle, conventional visiting hours may not apply all the time.

Parking

  • Norwood House Nursing Home provides secure grounds for all residents with controlled gate access. Upon arriving at the gates, please press the call bell button allowing a member of the Norwood House staff to grant you access to the car park.

Norwood House Nursing Home Reviews (77)

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9.4

Norwood House Nursing Home has a Review Score of 9.4 (9.429) out of 10, based on 8 reviews in the last 2 years. Over all time Norwood House Nursing Home has 77 reviews.

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Review from Paula J (Daughter of Resident) published on 22 December 2017 Submitted via Postal Card
Overall Experience
We have been very happy with the level of care that my dad has received since he went into Norwood in June 2017. I see the same care worker on a regular basis and all staff know my dad by name. There seems to be a regular calendar of events happening, October and November were busy with Halloween and Bonfire Night and December is particularly busy.
I see the owners regularly and they are always asking if anything needs doing to improve the care. My dad has regular chiropody and haircuts.

My mum has been invited for Christmas dinner which is nice.

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Review from Vera B (Partner of Resident) published on 22 December 2017 Submitted via Postal Card
Overall Experience

When my partner did pass away the support and help received from staff an management was so wonderful I couldn't explain. I'm so grateful. They were very helpful and polite when my partner was in their care. They are the best home I could recommend. Please give Norwood House my praise for all the hard work.

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Review from Judy F (Daughter of Resident) published on 9 October 2017 Submitted via Postal Card
Overall Experience

My Mum moved in here in September last year and is really happy here. We feel as a family that Mum is very well looked after. All the staff and the owners are so helpful and friendly and we feel Mum is in the best place for her.

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Review from Caitlin F (Granddaughter of Resident) published on 28 September 2017 Submitted via Postal Card
Overall Experience

Fantastic staff and facilities. Great range of activities. My grandma has such a brilliant life living here and she is so well looked after.

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Review from S J (Daughter of Resident) published on 28 September 2017 Submitted via Postal Card
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Excellent staff.

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Review from Diane S (Wife of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience

The staff were very kind and understanding under some very difficult circumstances. It takes a very special person to look after the poor lost should and you seem to have that quality in your staff! The only problem was it wasn't close to our hometown. Our lasting memory was Christmas at Norwood House where we shared carol service, father Christmas and a beautiful buffet. Thank you.

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Review from K B (Friend of Resident) published on 17 March 2017 Submitted via Postal Card
Overall Experience

An excellent nursing home. Very caring treating service users with dignity and compassion. No problem was too small. Service user enjoyed meals, she was able to have her hair done even though she was end of life. All her needs were met, staff wee cheerful and very caring. All our questions were answered. The home is very clean and tidy and no odour. Always plenty of staff available and buzzer answered promptly.

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Review from Shirley C (Daughter of Resident) published on 30 January 2017 Submitted via Postal Card
Overall Experience

Norwood House is a beautiful nursing home, the carers are very good. They did everything for my dad. The food was excellent always served hot and he always enjoyed his meals, used to enjoy the group activity, overall my dad was treated with full dignity.

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Review from AJT (Son of Resident) published on 30 January 2017 Submitted via Website
Overall Experience

Mum was always treated with kindness, compassion and respect to her dignity in spite of often challenging behaviour. I was always made to feel welcome whenever I visited. Her end of life care was exemplary

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Review from S S (Sister of Resident) published on 6 January 2017 Submitted via Postal Card
Overall Experience
My brother is being very well looked after, he is always dressed well, clean and tidy.

The staff are all lovely. The food is very good.

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Review from Anne S (Sister of Resident) published on 29 November 2016 Submitted via Postal Card
Overall Experience

My brother was supported by the care team and was offered excellent care and compassion. Welcomed into the home, despite what was challenging behaviour and all the staff became very close to him and welcoming him into their hearts.

I have been so impressed with the commitment given to ensuring his physical, mental and emotional needs were supported.

I know the team have given over and above and I am so grateful to them all for their love and understanding to not only my brother, but us as a family.

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Review from S R (Daughter-in-law of Resident) published on 22 August 2016 Submitted via Postal Card
Overall Experience

When my father-in-law first visited Norwood House we were very impressed by the knowledge, empathy, professionalism and friendly nature of the staff and management. As you can imagine, finding a nursing home for my mother-in-law was an emotive and complex time for me and the rest of my family. We looked around a number of nursing homes but when we visited Norwood House we all felt more at ease. Having mum cared for at Norwood House has made this transition from home care to residential care easier and less worrying. The whole team at Norwood House work to provide a bespoke service to the resident with the safety, dignity and choice of the resident being at the forefront of all they do. The bedrooms are clean and spacious, the communal areas are many offering residents the choice of where and with whom they sit. The care given is second to none.

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Review from M M (Wife of Resident) published on 17 May 2016 Submitted via Postal Card
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Since my husband admission to the home the staff have been very supportive settling him in. The home always smells fresh and the residents look well kept. Staff is very friendly and welcoming. Always offering drinks and snacks. I travel from Shipley to see my husband and I am allowed to stay as long as I want. If I have any worried of concerns the manager and nurses are very supportive and reassuring. I could not have asked for any better care for my beloved husband. Fantastic view and area from his bedroom window.

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Review from Cath T (Daughter-in-law of Resident) published on 31 March 2016 Submitted via Postal Card
Overall Experience

After struggling as a small family with much loved mother-in-law with physical problems and declining memory, arriving at Norwood House, the staff were very supportive and understanding towards the whole family, and constantly supported us with the transition of our mother. The environment is very clean, and well maintained on a high standard, my mother's room is always clean, and personalised to her liking, the home has a welcoming homely atmosphere, and with the dedication of staff they manage to nurse our mother to good health after she was very ill.

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Review from Marie L (Daughter of Resident) published on 14 February 2016 Submitted via Postal Card
Overall Experience

Mum was at Norwood House for a few weeks this year. She had a clean, bright and airy room. We had a warm welcome to the home. I felt straight away she was in safe, caring hands. Her end of life care was exemplary. I can't begin to describe how kind and professional everyone was to my daughter, myself and of course to mum. We had time with mum but never felt alone. Mum was actively cared for to the end. Mum had a long life and a good death. It could not have been better. Thank you Norwood House.

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Review from D N (Son-in-law of Resident) published on 19 January 2016 Submitted via Postal Card
Overall Experience

I think the home is very friendly and looked after my dad so well, washed, bathed every day always kept me informed about my dad. He was really happy I would recommend this home to anyone. The staff were very friendly and eager to help, all the time. Very nice home, family orientated.

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Review from K S (Resident / Service User) published on 7 January 2016 Submitted via Postal Card
Overall Experience
All the staff are fantastic; and are very helpful. The meals are very good and we have a choice of food, meals are all home cooked. The nurses are fantastic, very prompt to get treatment and are very helpful.

I am well looked after, fed and kept clean. The rooms are very good with an excellent view. I am always included in all my care needs and decisions and I am very happy with the home and staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 January 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Norwood House Nursing Home.

Meet the Team (5)

Richard Brennan
Richard BrennanJob Title:Dual Registered ManagerJoined: 2015

Dual Registered Manager for both Norwood House and Beanlands Nursing Home.

Lauren Reay
Lauren ReayJob Title:Deputy ManagerJoined: 2019

Deputy Manager for both Norwood House and Beanlands Nursing Home.

Jagjit Chaggar
Jagjit ChaggarJob Title:DirectorJoined: 2023

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Chris Sampson
Chris SampsonJob Title:DirectorJoined: 2014

Director for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

Sarah Shaw
Sarah ShawJob Title:AdminJoined: 2024

Administrator for both Norwood House Nursing Home and Beanlands Nursing Home LTD.

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