Well Springs Nursing Home

We will be eternally grateful for the care and compassion our mum received from everyone at Well Springs. From our initial enquiry to Mum's final days as a resident, the help and support received was amazing. The facilities and surroundings are of a very high standard but it is the staff who work there that make Well Springs a very special place. They worked tirelessly to ensure our mum's needs, which were sometimes complex but which they knew very well, were well catered for and they always went above and beyond. There is a true feeling of family amongst staff and towards all residents and the relationships are built on genuine care and love. Mum never wanted to leave her own home but if anywhere could have been a home-from-home then it was Well Springs. The feeling of family extends to visitors too. We as a family got to know the staff really well and their support and friendship will never be forgotten.

We were despairing of finding a good home for our mum, whose condition is not easy and put off the few reasonably good homes we found in our locality. Such a relief to find Well Springs, who were very positive, accommodating, sensitive, knowledgeable and professional from the outset. Well Springs is far and above the other homes we viewed. The environment is very pleasant. The staff have taken our mum's condition in their stride and done a great deal to make her comfortable and happy. I didn't really understand what caring truly meant until I saw the gentleness, courtesy and good humour of the whole Well Springs team. It's a pleasure to visit and I know my mum is treasured and well cared for. I feel very welcome and cared for too. It was hard to hand over my mum's care to others after caring for her myself for a long time, but Well Springs has put my mind at ease. Highly recommended.

My grandma stayed at Well Springs from July 2020 (following a brief stay at another home which had proven to be inadequate) until she died in January 2024, aged 99. When my grandma arrived there, we felt that we'd been very fortunate to find Well Springs. The response from the management at the time was extremely reassuring, especially in the context of the COVID pandemic and our recent experience with the other home. That feeling never changed because our initial impression of Well Springs was repeatedly reinforced over the years by the excellent care that my grandma received, notwithstanding the difficult circumstances, and the support that we received as her family. The staff are all kind, friendly, attentive and hard-working. The building is clean and well-maintained. The food and facilities are excellent. The management are committed and capable. I don't think my grandma could have been in better hands. My family and I are very grateful.

Staff have also gone above and beyond when my mother fell during the night; staff were quick to attend and whisked her off to A & E with a broken shoulder. Staff stayed in attendance throughout the hospital visit despite it taking 15 hours to get appropriate treatment and subsequent discharge. As a family, we would not be able to cope with our mother's mental, emotional and physical needs and the staff at Well Springs are highly engaged with us and our mother throughout. Highly recommended.

The Well Springs team provide first-class care, support and friendship to residents and their families. It is so reassuring to me to know that my mum lives happily at Well Springs and is safe and so well looked after. Thank you all.

My husband passed away on the 20th May 2023. Staff came to the funeral which was really nice. The donations I got an arbour seat and plaque for the gardens at Well Springs. If I ever need a home I would check myself into Well Springs. 5-star accommodation.

Wellsprings Care Home is a gem of a place. Care, respect, love and attention has been shown by all members of this outstanding home by a truly dedicated team. The facilities cater for each individual in an exceptional and homely way allowing each guest to feel safe and respected. Without hesitation, I would strongly recommend any person looking for care for their loved ones visit and see for themselves.

During their stay, our parents were treated with the utmost care and respect and attention to detail was paramount with the most minor requests being attended to as a matter of urgency. Our family cannot complement Well Springs enough, they surpassed our expectations and made the lives of our parents as comfortable as possible. We do not hesitate to recommend Well Springs.

Well done, we are all very proud of you all.

It has such a lovely warm friendly feel to the place and when we step inside it’s like it’s home because everyone is so friendly and couldn't do more for you. The manager and his team really are fantastic we couldn’t have picked a better home for them.

I cannot thank them enough.

Through the final week of Nanna's life, I could not praise the nursing care given enough, it was outstanding. The management has been so empathetic through caring for Grandad and helping him grieve Nanna's death. Thank you all, we all appreciate it.

If I ever need to go into a nursing home I would want to live in this one without a shadow of a doubt. Thank you to all the staff for making her so happy and for feeling that Well Springs was her home. She loved you all, as do I.

From the first look around, we were impressed with the cleanliness and obvious care taken of the residents, and this continued throughout Mum's stay. Mum was a resident for three months prior to her passing away, and the care she received was excellent. Well Springs is a lovely nursing home in pleasant surroundings, run by a great team of management and staff. Many thanks to you all from all the family.

Well Springs is an independent family-run nursing home and this certainly comes across as a happy family.

I have no complaints about the care that my wife is receiving. I would describe it as exemplary. The staff are very caring and the management foster that attitude. It certainly deserves to be in the top 20 care homes in Yorkshire and the Humber and the outstanding rating for caring.

My mother-in-law has been at Well Springs for about three years and was obviously there during the Covid restrictions. During this time, I have always found the home and the staff extremely professional and caring. Communication is great and my mother-in-law always seems very well cared for, clean and well-fed! The recent refurbishment and extension have given Well Springs a fresh, modern facelift and created a very welcoming environment.

I cannot speak highly enough about the quality of care at Well Springs Nursing Home. Mum was admitted after a hospital stay and was given a poor prognosis but due to the excellent care provided at Well Springs, she has rallied and is doing really well. All the staff are friendly and helpful, nothing is too much trouble. I was particularly impressed with the security aspects at the home - security gate, rigorous signing-in protocols, accompanied visiting and sensory mats to alert staff when poorly residents get out of bed unaccompanied. The home really is a credit to the owners and management and I say this as someone who has worked in the caring profession myself for 16 years. Totally deserving of its good and outstanding CQC ratings.

Our very good friend moved into Well Springs Nursing Home in December 2021 following a fall at home. She had always been reluctant to go into a care home and had managed to live independently to 94 years of age but sadly her mobility no longer allows this. Our friend has been a bit of a loner, who enjoys her own company and she was concerned that the busy care home life was not for her. She need not have been worried, as the staff at Well Springs are brilliant. They always go the extra mile to ensure that our friend is happy and has everything that she needs. She has brought some of her own furniture from home and has personalised her room which has become a true home-from-home. She doesn’t venture out of her room much but that is her choice. Instead, staff spend time with her in her room, take her for walks around the garden and have even taken her out of the home for fish and chips on their day off! We cannot thank Well Springs enough for giving us peace of mind.

I am happy to say that my sister spent some of the best years of her life at Well Springs, to my sister and to us she was surrounded by friends and extended family. I cannot thank these people enough.