Ghyll Royd Care Home

My mum was a resident until sadly passing away recently. I visited her almost every day and was always greeted with courtesy, updates on her health and with friendly banter from the nurses. My mum was always treated with kindness and compassion if she was feeling unwell, and made friends of the staff and nurses. She was loved by all, who looked after her and she loved them too. Unfortunately, she wasn't able to walk due to an arthritic knee but tried to remain upbeat. She didn't have much of an appetite but the nurses tried to encourage her to eat and most days the chef catered to her preference. All in all, although Mum did yearn to go home, Ghyll Royd was the perfect nursing home and it has been a godsend she was cared for so professionally and gave us peace of mind.

My father's stay at Ghyll Royd was very short, but the staff were magnificent. They were helpful, considerate, and very knowledgeable and nothing was too much trouble. I would highly recommend Ghyll Royd to anyone looking for a care home for a loved one.

Thank you, forever grateful.

Pleasant staff, always cheerful and helpful. Nothing is too much trouble for the staff. Mother feels as though she is being looked after, she considers the carers to be friends. We now consider staff friends, we have visited for some time now.

My father has received excellent care from the moment he became a resident. The whole team at the home have given a huge amount of care and understanding to my father and the family as a whole in their unwavering and compassionate care and support.

We couldn't have chosen a better care home for my mother. Care is second to none with excellent staff and management. Activities are plentiful (so important for the mind). Everyone is always able and willing to help and to go the extra yard whenever needed. We are so grateful to them.

Ghyll Royd is an excellent care home. The staff are amazing and the care shown to my mum is all I could hope for. She is treated with love, kindness and great dignity. Thank you for all you do.

I transferred (from another care home) my father to Ghyll Royd at the end of September 2023. All the staff are welcoming and friendly. I feel confident that should any issues or concerns arise, I am able to approach the team. They will listen and together plan a way forward if at all possible. Excellent leadership - a shining example of what a care home should offer. My dad is comfortable, safe and contented.

My partner has been a resident at Ghyll Royd for 18 months. I have always been impressed by the level of care and the friendly helpfulness of the staff. I am content that my partner is as happy and comfortable as possible. The building has recently been refurbished and has comfortable lounges, pleasant individual rooms, a conservatory and outdoor seating areas, much used in the recent good weather. I would particularly praise the following - the reception team have always been extremely welcoming and helpful in a cheerful and efficient manner. The activities team are untiringly energetic and caring, providing a wide range of activities every day of the week, plus room visits. The high standards owe much to the leadership style of the manager.

My mother receives good care from a number of considerate staff. The staff are always welcoming and always speak to my mother in a clear and considerate manner.

The care and compassion shown towards my mum and our family in the time she was at Ghyll Royd was outstanding. The last few weeks of her life were made easier for us by the kindness of all the staff. Everyone who I encountered there always had a smile and time for a chat. Mum's care was exceptional and I would highly recommend every aspect of this home. A lot of the staff became like family and I will miss them all. The family can't thank everyone enough.

They are all wonderful and helped us manage through a difficult part in life where getting better was sadly no longer an option but making the best of what was left as good as it possibly could be.

My auntie has now been a resident of Ghyll Royd Nursing Home for eight months. Her care has been very good. We visit regularly and have always found the staff friendly and welcoming. There are regular outings and activities which are structured to be inclusive to as many residents as possible. The home is furnished to a high standard and the communal spaces are light and airy. I am very happy that I chose Ghyll Royd Nursing Home as it is a well-established house.

Management could not have been more helpful and kind. My mother has had eight months of palliative care here and enjoyed the pink ladies and their wonderful activities. She had excellent carers, so kind and gentle. The room was clean and bright. The housekeeping and laundry staff are very caring. She had made new friends and was loved by all she met. Nursing care is excellent and professional, there are not enough words to express how thankful I was for the home, staff and experience at the end of her life.

The care my husband received has been excellent. He was treated with kindness and respect throughout his ten-week stay. From management to housekeeping, I cannot fault the care. Simple things matter, and everyone, as they passed the door, smiled at him and said "hello", even though he couldn't reply due to a stroke. On his final day, I was there all day, and everyone came to see him that worked on that floor and treated him with the utmost respect on his passing. Thank you.

Would've marked four and a half stars if available.

I would definitely recommend Ghyll Royd Nursing Home. From my first enquiry visit, the manager was very helpful and supportive. Both the manager and her deputy took their time to explain everything clearly to me. Although my mum's time with them was short, we were made to feel very welcome and cared for. All the care teams were friendly, efficient and kind. The manager stood out as an exceptional manager, using both her nursing background and empathy to personally help us through a difficult time. Thank you again.

My mother was in Ghyll Royd Nursing Home for palliative care and was only there for a week but throughout that time, all the staff were very kind and respectful in all their dealings with Mum. Very attentive to her every need, ensuring she was comfortable and not distressed. The rooms are very pleasant and the communal areas are very good. I would like to thank the staff for their empathy and kindness to us all as a family when Mum passed.

My husband has been at Ghyll Royd Nursing Home for just over two years and from day one, he's been treated with dignity and compassion. The carers and nurses are kind and polite and are always friendly towards him. He is always clean and well cared for with each minor problem dealt with quickly and efficiently. He is well-fed and encouraged to eat and drink often (this can be a problem for him). I am so pleased I chose Ghyll Royd to be his home.

In Mum's final days, the staff on the unit, day and night, were wonderfully kind and supportive to us as a family.