Ghyll Royd Care Home

New Ghyll Royd, Guiseley, Leeds LS20 9LT
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9.8 79 Reviews
  • Ghyll Royd Care Home, Leeds
Ghyll Royd Care Home was acquired by Tony Spellman in 2001 and has since established a reputation for providing a calm and stable environment in Guiseley. Tucked away in a wooded area, the home is a place where residents can enjoy the natural surroundings and local wildlife. The home is unique in the area for offering both residential and nursing care under one roof, providing families with the reassurance that their loved ones can remain in familiar surroundings even if their needs change over time.

The care provided is rooted in the idea of continuity and comfort. This is particularly evident in the dementia communities, which feature identical layouts across different floors to help residents feel settled and secure. The team focuses on the small details that make a difference to daily life, ensuring that every person is treated with respect. Being a family-run home, Ghyll Royd maintains a direct, personal connection to the community it serves.

Part of the Spellman Care, Ghyll Royd benefits from being part of a group that views its residents as an extension of the Spellman family. The group’s philosophy is built on three core values — voted for by the residents and staff themselves — which ensure that kindness, dignity and compassion are at the heart of everything they do. This family-led oversight ensures a high level of accountability and a genuine commitment to quality of life.
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Care Provided by Ghyll Royd Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1545
  • Self-Funded Residential Dementia Care: from £1545
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1950
  • RESPITE Self-Funded Residential Care: from £1545
  • RESPITE Self-Funded Residential Dementia Care: from £1545
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1950

Accept all forms of funding towards your weekly fee.

These prices are only a guideline, please contact Ghyll Royd Care Home to find out the exact price for your requirements.

Contact Ghyll Royd Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ghyll Royd Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Philippa Young (Group Operation Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2001
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome at any time.

Parking

  • Parking is available on-site.

Ghyll Royd Care Home Reviews (79)

9.8

Ghyll Royd Care Home has a Review Score of 9.8 (9.824) out of 10, based on 32 reviews in the last 2 years.
Over all time Ghyll Royd Care Home has 79 reviews.

Overall Experience
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Date Published
  • 79
  • 5
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Reviewer Connection to Ghyll Royd Care Home
  • 28
  • 17
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  • 3
  • 2
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  • 1
  • 1
  • 1
  • 1
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Total of 79, showing 61-79
Review from Stephen B (Son of Resident) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my mother was only with Ghyll Royd for a short time, we could not have had better care. From my first visit to look around to my mother joining the home to the care she received right to the end, we always felt welcome and that the team cared about us as people. If I ever needed a nursing home
again, Ghyll Royd would be my first choice. Thank you.
Reply from Nichola Harrison, Home Manager at Ghyll Royd Care HomeStephen, thank you for such a lovely review. It was an absolute pleasure and honour to care for your mother until the end and to be a part of her journey. Supporting you all through a difficult time is something that we feel passionate about and to know that we have made you feel welcomed is a credit to the whole team at Ghyll Royd; thank you. Take care.
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Review from N H (Son of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic!
Reply from Nichola Harrison, Home Manager at Ghyll Royd Care HomeThank you, we miss you and your brother visiting the home, please take care of yourselves.
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Review from Andrew H (Son of Resident) published on 12 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care.
Very professional and caring.
Reply from Nichola Harrison, Home Manager at Ghyll Royd Care HomeThank you Andrew for your very kind review, it has been a pleasure to care for both your parents over the years. It will always be sad to lose our residents as we grow a strong relationship with them but it is just as sad when we say goodbye for the last time to our residents' family members too. Take care of yourselves and maybe see you around Otley!
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Review from R S (Friend of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our friend has been in Ghyll Royd for some weeks and has been treated with dignity and respect, unlike previous nursing homes she was in. The staff were always asking if we were okay. A meeting helped to sort out any problems and queries. Our friend was much more comfortable and didn't complain about
the carers like at previous homes.
Reply from Adelle Booth, Marketing at Ghyll Royd Care HomeThank you for your kind review. I am so pleased that your friend has felt that she has been treated with care and dignity as we really do put this at the heart of everything we do.
We encourage all friends and family to speak to us about the care of their loved ones so that we can build the best possible relationship.
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Review from S H (Son of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Upon my father's arrival at the care home, the welcome was incredible. Dad is so much more at home having been in hospital for 14 months. Thank you to everyone involved in making my dad's stay so pleasant.
Reply from Adelle Booth at Ghyll Royd Care HomeThank you for your lovely kind review, I am so pleased that your dad has felt at home here at Ghyll Royd House. We are very proud of our team who genuinely love and care for all our residents.
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Review from Les W (Daughter of Resident) published on 22 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been a resident of Ghyll Royd Nursing Home for nearly three years and has celebrated her 99th, 100th and 101st birthdays there. On each occasion, she was made to feel really special. My husband and I chose Ghyll Royd after visiting seven other nursing homes. Walking in was such a relief
and we immediately felt the welcoming homeliness and efficiency, backed up by the then manager’s description of their priorities and aims. Our more recent experiences have only confirmed those initial feelings and we continue to feel confident in all aspects of her care. The staff are so pleasant and available, extending their empathy to me and other family members, as well as our mother. I would be the first to accept that our mum isn’t the easiest of residents but their patience and gentle coaxing ensure she has the best of care and that she is content in her room surrounded by her belongings.
Reply from adelle booth, Marketing and PR at Ghyll Royd Care HomeThank you for leaving a review of the service at Ghyll Royd Nursing Home. We appreciate you taking the time to do so and I know my colleagues will be pleased to know that their efforts and hard work are recognised and that they are continuing to provide good quality care to our residents and their families.
We also know from the feedback we receive that, when people are looking for a care home to move into, they find reviews such as yours an important part of their decision making.
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Review from T J (Sister of Resident) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very satisfied with the care and treatment of my sister in this nursing home. The home is very well run, always clean and welcoming.
Reply from Steve Edgar, Home Manager at Ghyll Royd Care HomeThank you for taking the time to review the service at Ghyll Royd Nursing Home.
It is always encouraging for myself and my colleagues to hear from people who are receiving a good service from us, whilst acknowledging that there are always areas we can continue to develop and improve.
Your review will help other families and potential residential when they are considering moving into a nursing home.
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Review from Kathryn M (Daughter of Resident) published on 30 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Ghyll Royd for over 2 years and has been well looked after by the caring staff. I looked at a lot of homes before Ghyll Royd. It was a relief to find a light spacious home with gardens in a good location but it was the staff who decided it for me. Within minutes of sitting down
with the manager, I knew this was the right place for my mother. It's been a relief to know she is getting a good standard of care as her needs increase and she has been as safe as possible during the pandemic. Relatives are kept informed of how the home is managing Covid and the staff are supportive, friendly and professional.
Reply from Steve Edgar, Home Manager at Ghyll Royd Care HomeThank you for your review. We appreciate the time you have taken, and the thought you have given in sharing your experience of our service. It is always helpful for myself and the team to know where we are performing well, as well as being able to note any areas for improvement. We also know that families looking for a care home use these reviews as part of their decision making, and I am sure that your comments will help.
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Review from Alison L (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had lived at Ghyll Royd for the past 4 years. The care that my Dad received was of a very high standard. Staff treated him as an individual at all times and were caring, considerate, respectful and open. Dad and I were always included in his plan of care and any concerns or worries I had -
which were very few - were always answered and addressed immediately if necessary. We all worked as a good team with happy times. There wasn’t just Dad, the team were very caring towards his family over the years. Supporting us through the ups and downs of his illness. The last covid year has been very hard however the team at Ghyll Royd did their best in a very difficult situation for myself and his granddaughters to maintain some form of contact with my Dad and finally being able to go back into his room to visit was wonderful. Dad passed away a few weeks ago and I shall always be grateful to the Ghyll Royd team for their exceptional level of care maintained to the end of Dad’s life.
Reply from Steve Edgar, Home Manager at Ghyll Royd Care HomeThank you for taking the time to write a review of our service, and for your kind and supportive words which are very much appreciated by myself and my colleagues.
It is gratifying to know that we were able to provide your Dad with good care over the last few years and that you and your family also felt looked after.
Helping people to have a peaceful and meaningful end to their lives is always a privilege, and I am pleased we were able to ensure that you had close contact with your Dad in his final days.
We wish you and your family all the very best.
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Review from Janice W (Daughter-in-law of Resident) published on 7 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is well run and very clean, the rooms and common areas are spacious and nicely decorated and there is a nice garden with tables and chairs. I have known the staff over many years they are always welcoming and friendly and my family member is well cared for, they have been wonderful during the
difficulties of COVID. I always feel there is a homely atmosphere. It is difficult to answer the question on safety and security because I know nothing about fire regulations. Judging by the proficiency of the home in other matters I assume they are excellent.
Reply from Steve Edgar, Home Manager at Ghyll Royd Care HomeThank you on behalf of the team for taking the time to review our service - we very much appreciate it, and your kind and thoughtful comments will help other potential residents and their families when looking for a nursing home.
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Review from Ian J (Son of Resident) published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my father became a resident at the home he has been very well looked after. He enjoys the food very much and staff are very kind to him. He is always happy when we see him, but if he has any pain or other issues the staff are quick to deal with them.
Reply from Steve Edgar, Home Manager at Ghyll Royd Care HomeWe appreciate you taking the time to leave a review. I know that my colleagues will be pleased to hear your kind words and to know that as a team we are helping your father remain as happy as possible, whilst supporting him with his care needs. All the feedback we receive contributes to our continual reviewing of the service, identifying where we are doing well, and those areas where we can continue to improve. Thank you.
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Review from Sally D (Stepdaughter of Resident) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Stepdad who has very advanced dementia has been a resident for quite a few years now and can honestly say I have always felt fully confident that all his needs are being met, both physically and mentally. He is always well cared for, clean and comfortable whenever we visit and the care home is clean,
welcoming and calm at all times. We are an hour and a half away so this is especially reassuring to know that he is being well cared for and safe. The communication is really good too from the team and always prompt and professional. The staff seems to know him really well too. He has stayed the same weight or thereabouts all this time which is a massive credit to the whole team as he needs to be fed and is fully dependent on staff for food and drinks. Thank you from the bottom of our hearts and from our Mum who is no longer with us but would be very reassured too that her husband is safe and cared for.
Reply from Alethea Morton, Marketing Manager at Ghyll Royd Care HomeThank you for taking the time to leave a review for Ghyll Royd Nursing Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we are providing good care for their loved ones. I'll pass your comments onto the team, who will be delighted with the feedback on your Stepdad's care with us.
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Review from Rachel M (Daughter of Resident) published on 22 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to pass on my thanks to the staff who have made a difficult time for our family that bit easier. We moved my dad into Ghyll Royd on the 29th Dec after only making the initial contact on the 26th. It’s obviously been a challenging time, with the additional complications of the covid restrictions.
We feel totally reassured that Dad is receiving really special, personal care, which is obviously so important to us. One member of staff, in particular, has gone above and beyond to communicate with me and answer our many queries. She has sent some lovely pictures and messages which we have really appreciated. It’s obviously only very early days for all of us, but so far, the staff have really helped Dad to settle in and have supported us as well.
Reply from Steve Edgar, Home Manager at Ghyll Royd Care HomeThank you for your review of Ghyll Royd Nursing Home.
All the feedback we receive is useful and helps the team to maintain and improve upon the care that we deliver to the residents and their families.
It is especially gratifying when someone takes the time to tell us we are doing a good job, and your very supportive comments are much appreciated.
It is often a challenging time when someone is choosing a nursing home, and your words may help people faced with that choice to feel reassured about the kind of service they can expect from Ghyll Royd.
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Review from Linda T (Daughter of Resident) published on 22 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express enough how the home has cared for my mother and at times, the situation has been very difficult for the carers and nursing staff to deal with. Always there to chat to you, even when they are busy. I would recommend this home to anyone 100%.
Reply from Steve Edgar, Home Manager at Ghyll Royd Care HomeThank you for taking the time to leave a review for Ghyll Royd Nursing Home, and for your kind words.
Myself and the team very much appreciate it.
We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we are providing good care for their loved one.
Your comments will also be helpful to anybody currently looking for a suitable nursing home, and seeking reassurance with what can often be a difficult decision.
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Review from Emma L (Daughter of Resident) published on 23 December 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
This review is not about the frontline carers and nurses at Ghyll Royd who cared so compassionately and kindly for my Mum during her years at the nursing home. My concerns are with senior management. From charging our family 'top-up' fees, even though she is fully funded under CHC to woefully poor communication.
The poor management has never been so evident as during the Covid pandemic. The only communication our family got routinely were sporadic brief texts with Covid death stats and updates of whether Covid was in our out of the home. When we suggested a more interactive communication forum involving staff, residents and families might be considered - at a time when we had no access to our Mum, we were stonewalled by senior managers. There has been no forward-thinking strategic plan for covid-safe visiting. In mid-November, they are only starting to build an outdoor visiting cabin. Until then, garden visits with vulnerable residents were in the rain and cold.
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Review from Andrew B (Son of Resident) published on 4 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A nursing home is all about the staff and their rapport with patients and family. The staff have created a wonderful haven - especially in this difficult CV19 pandemic - where my mum was carefully, professionally cared for, despite her dementia and frailty. Prompt communication and clarify of explanation
also reassured we family. Close link to the local GP surgery was also a reassurance. Back to the staff - they were like Mum's extended family - as evidenced, when we moved her to be with us in Dorset, by the tears. Thank you.
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Review from Arthur W (Husband of Resident) published on 31 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our impressions are of dedicated, calm, and professional staff efficiently caring for residents with mental illness and mobility problems. We were regularly informed by the nurses as to why different medications were being prescribed by the doctor. When my wife was refusing to eat, the staff never gave
up and tried all sorts of ways and ideas to try and entice her to eat and drink. The staff’s patience, friendliness and kindness made my wife’s four months stay extra special by going above and beyond in the excellent care, understanding and support they provided. They were always caring and understanding towards our family too, being most professional, kind, and supportive especially on difficult days. When we telephoned, the person answering the call always talked knowingly about my wife and her condition at the time. In conclusion, a Big Thank You “Keep doing what you are doing as we know how vital your roles are in helping your residents and their families in the hardest times of life”.
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Review from Lynda H (Wife of Resident) published on 31 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident at Ghyll Royd nursing home for nearly a year and we are both happy with the care he is receiving.
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Review from Peter T (Resident) published on 31 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here after three months in hospital, on fast track life expectation of two weeks in May 2019. Despite problems with stomach, hip, stoma and bladder/bowel I am still here. Good care and medication. Very kind and lovely people.
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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Ghyll Royd Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.824 for Ghyll Royd Care Home is calculated as follows: ( (308 Excellents x 5) + (57 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 369 Ratings = 4.824
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ghyll Royd Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 02 Mar 2026

General Nursing Care, Dementia Nursing Care, Complex Care, Palliative Care, Residential Care and Dementia Residential Care rooms available. (Respite & Permanent).

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Awards / Recognitions (16)

Meet the Team (2)

Robee

Robee Gelido

Job Title: Home Manager Joined: 2022

My nursing career began back in 2010 in the Philippines. Before moving into hands-on care, I worked for a multinational company handling vaccines for both the public and private sectors. That experience taught me the importance of being dependable and precise, qualities I carry with me every day here at Ghyll Royd.


I first joined the Ghyll Royd family in June 2022 as a Senior Carer. After passing my OSCE in October that year, I jumped straight into life as a Staff Nurse, working both day and night shifts to get to know our residents inside and out. I was proud to be promoted to Unit Manager of Beech in November 2023, and it was a true honour to progress to the role of Home Manager.


I take great pride in upholding our core values of Kindness, Dignity, and Compassion. To me, providing exceptional care means maintaining a service that is modern, proactive, and forward-thinking. Transparency is at the heart of everything we do; I believe it is vital that relatives are always kept fully up-to-date with the status of their loved ones, ensuring peace of mind for the whole family.


I am also incredibly keen to build strong connections within our local community. My goal is to support all those who need it, including those who may not yet be residents at Ghyll Royd. I believe that if someone is already familiar with our home and our team, it makes for a much more comfortable and seamless transition should they ever need to move in. I have always believed in "changing for the better", and I view any setbacks simply as lessons to learn from. Ultimately, I strive to be a reliable, steady hand for our residents and their families.


On my days off, I’m all about balance. I love spending time with my family, hitting the gym, or playing a game of basketball. I’m also a student of Stoicism and enjoy a bit of investing. I find that the discipline I use in my hobbies helps me stay focused and calm in my professional life, too!

Claire

Claire Manley

Job Title: Deputy Manager Joined: 2026

I always knew I wanted to be a nurse. After receiving a diagnosis of diabetes at a young age and spending significant time in the hospital, I found myself deeply moved by the compassion of the nurses who looked after me. They inspired me to turn my own patient experience into a lifelong career dedicated to helping others, and I have never looked back.


My journey began with 14 years of dedicated service within the NHS, which provided me with a strong clinical foundation before I transitioned into the private sector to manage day surgery. For the last 15 years, I have committed myself entirely to social care, progressing through roles as a Unit Manager, Clinical Services Manager, and Home Manager. This varied background has given me a 360-degree view of what excellent care looks like, and I was thrilled to bring that experience to the team here at Ghyll Royd when I joined in February 2026.


What I enjoy most about my work is that no two days are ever the same. The fast-paced nature of a care home keeps me motivated, but it is the ability to make a tangible difference in the lives of our residents that truly drives me every day.


When I am not at home, I love to escape the busy nature of work by spending quality time with my children and my family. You will often find us out in the fresh air, enjoying long walks with the dog and making the most of our time together.

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